About janie: janie builds and manages high performance digital workers for for medical and dental practices. we specialize in revenue cycle management, scheduling, insurance verification, and prior authorization. we work in a fast paced, energetic environment but our team is incredibly close knit. come join us if you want to lead a team of people and make a huge impact right out of the gate! about the role: we’re hiring a client success manager (account manager) to serve as the primary point of contact for both our clients and our digital workers. this role ensures smooth onboarding, consistent performance, and strong relationships. you’ll lead a team of 10–30 agents, oversee their work, and help our practices run efficiently. key responsibilities: be the “face of janie” for assigned clients—build trust and drive retention support janie agents with daily check-ins, coaching, and performance management monitor kpis, productivity, and scheduling compliance via hubstaff and other tools conduct quality reviews of claims, calls, verifications, and other deliverables manage onboarding, performance improvement plans (pips), and agent health surveys prepare and send weekly client performance reports lead daily am syncs and participate in weekly team meetings what success looks like: clients feel informed, supported, and confident in their team agents are engaged, productive, and consistently improving performance issues are proactively identified and addressed daily, weekly, and monthly cadences are executed with precision requirements: 3+ years of experience in client ...
Role overview: the web designer will be integral in designing and developing websites that not only meet but exceed our client's expectations. this role calls for a blend of creative design skills and technical development abilities, ensuring the delivery of visually appealing and highly functional websites. key responsibilities - collaborate with project managers and team members to define web strategies that align with client goals. - create site architectures, layouts, and interfaces that are intuitive and engaging. - design, develop, and test websites, prioritizing user experience and responsive design. - conduct front-end development, seamlessly integrating websites on content management systems like wordpress, hubspot cos, and gohighlevel. - configure technical aspects (plugins, workflows, forms) of websites to enhance functionality and user experience. - conduct usability tests, analysis and improvements to help increase user experience and conversion rates. - (bonus) possesses skills in print design, adding value to our comprehensive design capabilities. requirements: - proven experience in web design and development, with a portfolio that highlights your skills and accomplishments. - proficiency in front-end development languages (html, css, javascript) and understanding of responsive design principles. - experience with content management systems (wordpress, hubspot cos, gohighlevel) and the ability to configure and manage plugins. - strong understanding of site architecture, layout, and interface design. - ability to work collaboratively in a team environmen...
Janie saves healthcare groups and practices time and money by automating back office operations and revenue cycle management. our digital workers handle workflows in medical billing, accounts receivable, prior authorization, and patient coordination—so healthcare teams can focus on care, not paperwork. we’re a fast-growing, venture-backed startup led by former mbb consultants and repeat founders. we move quick, operate with extreme ownership, and obsess over delivering an exceptional customer experience. if you’re excited to tackle complex problems and help scale a venture-backed health tech startup, we’d love to hear from you. about janie: janie builds and manages high performance digital workers for for medical and dental practices. we specialize in revenue cycle management, scheduling, insurance verification, and prior authorization. we work in a fast paced, energetic environment but our team is incredibly close knit. come join us if you want to lead a team of people and make a huge impact right out of the gate! about the role: we’re hiring a client success manager (account manager) to serve as the primary point of contact for both our clients and our digital workers. this role ensures smooth onboarding, consistent performance, and strong relationships. you’ll lead a team of 10–30 agents, oversee their work, and help our practices run efficiently. key responsibilities: be the “face of janie” for assigned clients—build trust and drive retention support janie agents with daily check-ins, coaching, and performance management monitor kpis, productivity, and...
About the client: the client provides customers in the dallas, fort worth, and austin metro areas with high-quality residential and commercial hvac installations and repairs, electrical, plumbing, and roofing services. as a high-volume provider, they combine quality products, exceptional customer service, fair pricing, and efficient processes to deliver top-of-the-line service. the company's reputation is built on an ambitious team of highly professional technicians, aiming to offer the best service and value in the dfw and austin areas. responsibilities: call hvac installation leads within 1 minute of receiving them. collect information to provide estimates. answer customer questions via phone, text, and email. follow up with unresponsive leads. promote team enoch to potential customers. pay: $900 per month, plus $5 per qualified lead. a qualified lead is a customer who provides system information via photos of their condenser tag and indoor system. hours: monday to friday: core hours are 11 am - 7 pm cst. saturday: on call from 11 am - 9 pm cst. during on-call times, you must have access to fast internet to call leads and respond to customer messages. training: for the first three weeks, you will work directly with the manager learn hvac technical knowledge. review miles's sales calls. practice answering leads with daily mock calls. become familiar with our software and workflow....
Estamos buscando un it systems coordinator (coordinador de sistemas de it) bilingüe (aplica si tienes inglés b2+ a c1) para unirse a nuestro equipo de operaciones con 1 a 3 años de experiencia en soporte interno, gestión de accesos it y automatización de flujos de trabajo. debe ser resolutivo, proactivo y confiable, con la capacidad de manejar herramientas saas y permisos confidenciales. buscamos a alguien con mentalidad orientada a mejorar la productividad diaria mediante soluciones tecnológicas. 📍 ubicación: presencial en medellín 📌 tipo de contrato: indefinido el propósito es apoyar al departamento de operaciones gestionando accesos a sistemas it, automatizando procesos rutinarios y asistiendo con tickets de soporte interno y monitoreo de tareas diarias. este rol liberará capacidad estratégica para el líder del área y mejorará los tiempos de resolución de incidencias. 🛠️ responsabilidades principales -gestionar sistemas it: accesos de usuario, restablecimiento de contraseñas, configuración de correos electrónicos (fortigate, anydesk, google admin). -automatizar reportes y extracción de datos desde hubstaff, sistema biométrico y trello (utilizando powerautomate o zapier). -actuar como primer punto de contacto ante incidencias técnicas internas antes de escalar al director de operaciones. -monitorear el estado del sistema: notificaciones, cumplimiento de dispositivos, alertas de red. -mantener y actualizar dashboards del equipo y rastreadores de procedimientos (sops). -apoyar en procesos de onboarding: preparación de equipos, configuración de sistemas, provisión de creden...
We are seeking a skilled backend web developer to join our team. as the sole developer on our internal team, you will play a critical role in supporting both our internal applications and a variety of client projects managed by our marketing agency. you will also collaborate with external vendors who provide additional development support. this is an excellent opportunity to work on diverse projects, including building and maintaining high performance, scalable, and secure web applications. key responsibilities: design, develop, and maintain robust backend services and apis. build and manage integrations with third-party platforms, including shopify, gohighlevel, and hubspot. develop and maintain mysql databases, ensuring data integrity and performance optimization. create and manage custom admin areas within wordpress and other platforms. implement and maintain strong web security practices across all applications. work on enhancing and supporting existing applications, both for internal use and for client projects. collaborate with external development vendors to ensure seamless integration and project delivery. participate in devops tasks, including deployment and management on platforms like heroku and digital ocean. develop and maintain workflows and automation processes. requirements: strong proficiency in backend development using php and mysql. experience with apis, web services, and integrations with third-party platforms. solid understanding of web security principles and best practices. experience with shopify and wordpress development. ability to create and mana...
Get ai-powered advice on this job and more exclusive features. we are looking for a virtual assistant who can provide our customers with quality service through administrative tasks. as a virtual assistant , you will perform various administrative duties, including answering emails, scheduling meetings, and handling clerical tasks. note: a voice note will be required for the screening process. required: advanced english skills. technical knowledge & skills: advanced english: upper intermediate, advanced, or proficient. experience with project management tools such as clickup, trello, asana, or monday. strong team management background: at least three years working with clients and managing teams. experience in establishing policies, guidelines, and effective communication within organizations. proficiency in relevant professional concepts and related processes. soft skills: professionalism and ethical behavior. excellent written and verbal communication skills. ability to multitask and switch between tasks seamlessly. strong analytical skills for problem-solving. organizational skills and attention to detail. ability to identify risks and process improvement opportunities. prioritization skills and ability to follow instructions. reliability in following up and completing tasks. ability to manage recurring projects and assist team members. willingness to perform other job-related duties as required. main tools: google suite (drive, gmail, docs, sheets) microsoft office (word, excel) discord (channels and categories) hubstaff (web and desktop apps, tasks) whatsapp (groups) z...
A minimum of 2-3 years of successful sales experience, demonstrating a consistent track record of meeting or exceeding targets. full professional proficiency in english, encompassing both written and verbal communication. background in b2b sales is essential, preferably with experience engaging startups or clients in the north american market. prior experience selling within the it, cybersecurity, or managed services sectors is highly advantageous. demonstrated ability to effectively manage both inbound leads and proactive outbound sales activities, including calls. proficiency in utilizing lead generation platforms (e.g., apollo, sales navigator, seamless, instantly). experience working effectively with crm systems (such as gohighlevel, salesforce, zoho) to manage pipelines and client interactions. knowledge of common b2b sales methodologies and pipeline management techniques. familiarity with identifying key business challenges (pain points) and aligning technology solutions to address them. actively identify, prospect, and qualify new business leads within the it and cybersecurity domains. engage potential clients to understand their operational challenges, strategic goals, and technology requirements. present and articulate the value of our comprehensive service offerings, including managed it, cloud solutions, cybersecurity services, automation, and more. develop and propose tailored solutions designed to resolve specific client pain points and deliver tangible business value. skillfully negotiate terms and close sales agreements to achieve monthly quotas and quarterly...
We are looking for a detail-oriented and organized influencer & giveaway coordinator to manage our influencer partnerships, giveaway campaigns, and assist with digital ad strategies. this role requires strong communication skills, a solid understanding of social media engagement, and the ability to coordinate multiple tasks effectively. we will request a portfolio or sample project(s) and a voice note for the screening process responsibilities: create engaging social media content and manage online communities across various platforms. influencer outreach, writing content for social media posts, and channel posts engagements. collaborate with cross-functional teams to understand project requirements and deliver compelling community management solutions. maintain and evolve our brand voice and community guidelines to ensure consistency across all online interactions. stay up-to-date with social media trends, tools, and best practices to continuously improve our online presence. manage multiple projects simultaneously and meet deadlines consistently. develop and maintain a giveaway schedule. work with management to determine giveaway unit counts for each product line. ensure all rules and guidelines for giveaways are accepted and followed by influencers and ensuring the products are positively promoted. identify and engage with potential influencers to promote brand giveaways. maintain strong relationships with influencers to drive campaign success. collaborate with management on figuring out digital ad strategies to boost giveaway reach. provide input on paid promotions to o...
Job requirements bachelor's degree in graphic design, fashion design or a related field (preferred). minimum 3+ years of experience as a graphic designer, fashion designer or related in a client-facing role. strong knowledge of creative adobe suite. expertise in performance management principles, including goal setting and feedback techniques. project management capabilities, with experience in agile or waterfall methodologies is a plus. data analysis and reporting skills to track performance metrics and identify trends. ability to train and develop team members effectively. manage a team of designers with proven success in delivering creative projects. define and track kpis to ensure team and project success. provide constructive feedback and establish performance metrics for continuous improvement. lead regular team meetings to discuss updates, challenges, and solutions. handle client requests, ensuring excellent communication and satisfaction. critique and guide the team’s work with a solid understanding of design tools (e.g., adobe creative suite). proficient in microsoft workspace: outlook, docs, sheets, slides, and drive. proficient in microsoft office: word, excel. familiarity with hubstaff: web and desktop apps, hubstaff tasks. experience with teams: meetings, categories and channels. competitive pay in us dollars. additional compensation for extra hours. opportunity to grow. time-off flexibility. #j-18808-ljbffr...
Care manager and administrative assistant position summary: we are seeking a dynamic and versatile professional to join our team as a care manager and administrative assistant. this exciting dual role is ideal for someone who thrives in a fast-paced environment and enjoys balancing client case management with supporting administrative tasks. in this position, you’ll be integral to the smooth running of the organization, overseeing client care while providing vital support to the coo in operational matters. if you’re highly organized, detail-oriented, and have a background in aba or healthcare, we would love to meet you! location: latam schedule: part-time. 9 am to 1 pm. qualifications: a strong attention to detail and excellent organizational skills a background in aba (applied behavior analysis) or healthcare is highly preferred proficiency in english, both written and verbal ability to manage multiple tasks and meet deadlines experience in an administrative or care management role is a plus strong interpersonal skills and ability to work in a team environment technical knowledge & hard skills: experience with case management software or tools proficient in using microsoft workspace: outlook, docs, sheets, slides, and drive comfortable using microsoft office tools, including word and excel knowledge of hubstaff: web and desktop apps, hubstaff tasks familiar with teams: meetings, categories, and channels main tools to manage for this position: microsoft workspace: outlook, docs, sheets, slides, and drive microsoft office: word, excel hubstaff: web and desktop apps, hubstaff...
We are virtue health, a forward-thinking organization dedicated to simplifying self-funding for brokers and employers by designing innovative health plans that enhance benefits while effectively reducing risk. our mission is to empower businesses with smarter, more sustainable healthcare solutions. our core values: be virtuous: act with integrity, honesty, and ethical principles in all interactions, ensuring trust and respect are foundational to our actions. be a problem solver: approach challenges with a solution-oriented mindset, leveraging creativity and critical thinking to overcome obstacles efficiently. be accountable: take responsibility for your actions and decisions, upholding commitments and maintaining transparency with colleagues and clients. do whatever it takes: demonstrate unwavering dedication and perseverance, going above and beyond to achieve goals and deliver exceptional results. key responsibilities: collaborate with marketing and sales teams to streamline operations. manage and optimize the marketing technology stack, including hubstaff systems and integrations. oversee and enhance marketing automation platforms, ensuring alignment with organizational goals. implement and execute email marketing campaigns across various platforms. conduct market research and perform competitive analysis to inform marketing strategies. analyze campaign performance data and generate actionable reports to measure effectiveness. develop and refine marketing processes and workflows for efficiency and scalability. implement and manage lead scoring and nurturing programs to im...
We are seeking a dedicated plumbing engineer with expertise in plumbing and fire detection , particularly with experience in hydraulic calculations, drainage, and water supply systems. advanced knowledge in english is required for this role. responsibilities include, but are not limited to: interpreting specialized drawings related to plumbing and fire detection systems. performing hydraulic calculations. designing and fabricating sprinkler systems. calculating water distribution and timing. understanding drainage, fire, and water supply systems comprehensively. engaging in effective communication with clients. managing client-specified formats. overseeing and designing workflow processes. technical knowledge & skills required: advanced ability to read and interpret specialized drawings. proficiency in autocad . experience with autosprink or similar software (preferred) . familiarity with revit (considered a plus). note: a firm grasp of any other software that helps identify the pieces of pipes for fire protection/sprinkler systems. excellent communication skills in english. quick learner and articulate speaker. ownership of a reliable computer suitable for drafting tasks. detail-oriented approach to assignments. strong focus and adherence to guidelines. main tools to manage during work relation: autocad, autosprink and/or revit. google suite: google drive, corporate gmail, docs, sheets. microsoft office: word, excel. discord: categories and channels. hubstaff: web app, desktop app, and hubstaff tasks. whatsapp: whatsapp groups. zoom: meetings and breakout rooms. if you are...
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