* descripción empresa: el servicio de empleo operado por comfama es la plataforma que conecta a las personas con las empresas que ofrecen oportunidades laborales y buscan atraer el talento que contribuya a su crecimiento y consolidación. las vacantes publicadas por el servicio de empleo comfama, corresponden a oportunidades de empleo ofrecidas por empresas de diversos sectores, ubicadas en medellín y antioquia. si estás interesado en consultar las vacantes para conectarte laboralmente con comfama, te recomendamos consultar nuestra página web www.comfama.com opción trabaja con nosotros * funciones del cargo: human bpo solicita para su equipo de trabajo, personal con experiencia mínima de 12 meses en manejo de clientes b2b o tat. para desempeñar el cargo de agente de ventas externo/a. formación académica: bachiller/a, técnica o tecnología en mercadeo, ventas, administración o carreras afines. funciones específicas: - prospectar y contactar concesionarios, tiendas y almacenes de repuestos. - presentar el portafolio de repuestos y asesorar al cliente. - cerrar ventas y asegurar pedidos oportunos. - gestionar postventa y mantener relaciones sólidas con clientes. - cumplir metas y reportar avances, además de apoyar estrategias comerciales y asistir a eventos del sector. conocimientos: - técnicas de negociación. - comunicación asertiva. salario: $1.423.500 + $200.000 auxilio de transporte + comisiones sin techo + auxilio de rodamiento + viáticos + prestaciones de ley. horarios: lunes a viernes de 7:00 a.m. a 4:30 p.m. y sábados de 8:00 a.m. a 12:00 m. tipo de contrato: fijo....
7-10 years of hr experience with progressively increasing roles and responsibilities - certificate or degree in business with a major in human resources - shrm designation (or equivalent) obtained or in progress - experience in supervising a team (bonus if you have experience in the bpo/customer service industry) - strong experience in employee relations and labor legislation of local markets and the united states - exceptional communication skills, both verbally and written, with the ability to communicate a variety of messages articulated simply and clearly to different audiences application question(s):...
**about us** **sitel is a company that operates under the culture of people first, the reason why it offers training for their agents, recognition programs, and professional development programs. the company also provides flexibility in the schedules for people who want to work. it is a multinational company that believes in human talent and contributes to professional development and personal growth towards the future.** **job summary** **sitel is waiting for you! we are a company with more than 23 years of experience in the bpo sector with great benefits for all our associates.** **we have options for you to work from home or from the office! we are looking for bilingual people with good customer service skills providing service and support in companies related to financial services, health services, retail services, and more! the most important thing is to have a great attitude, you only need a english level of b2 or above, and best of all, we don't require job experience.** **primary job responsibilities** - meet customer requirements-effective resolution of customer issues-optimization of customer requirements-redirect customer requests in the necessary tools or platforms **skills/knowledge/abilities** - ability to develop strong business relationships. - ability to serve as an employee advocate while balancing the needs of the clients and the company. - demonstrated ability to effectively deal with ambiguity. - expert at establishing and maintaining effective relationships with management staff, front-line employees, the general public and clients. -...
7-10 years of hr experience with progressively increasing roles and responsibilities - certificate or degree in business with a major in human resources - shrm designation (or equivalent) obtained or in progress - experience in supervising a team (bonus if you have experience in the bpo/customer service industry) - strong experience in employee relations and labor legislation of local markets and the united states - exceptional communication skills, both verbally and written, with the ability to communicate a variety of messages articulated simply and clearly to different audiences application question(s):...
**director of human resources** - **employee**: - **full-time**: - **on-site in either colombia or jamaica** **requirements**: - 7-10 years of hr experience with progressively increasing roles and responsibilities - certificate or degree in business with a major in human resources - shrm designation (or equivalent) obtained or in progress - experience in supervising a team (bonus if you have experience in the bpo/customer service industry) - strong experience in employee relations and labor legislation of local markets and the united states - exceptional communication skills, both verbally and written, with the ability to communicate a variety of messages articulated simply and clearly to different audiences **schedule**: - monday to friday (day time) but could potentially have duties that fall outside of those hours due to the nature of the job **target location**: - colombia address: dg. 25g #95a - 85, bogotá, colombia - montego bay: b202 b203, 1 pimento way, montego bay, jamaica or floor 1 & 2, 1 pimento way, montego bay, jamaica - all addresses have the location limit to 75km **salary**: - $5,000-6,000 usd/month pay: $5,000 - $6,000 per year ability to commute/relocate: - bogotá, cundinamarca: reliably commute or planning to relocate before starting work (required)...
**about us** **sitel is a company that operates under the culture of people first, the reason why it offers training for their agents, recognition programs, and professional development programs. the company also provides flexibility in the schedules for people who want to work. it is a multinational company that believes in human talent and contributes to professional development and personal growth towards the future.** **job summary** **sitel is waiting for you! we are a company with more than 23 years of experience in the bpo sector with great benefits for all our associates.** **we have options for you to work from home or from the office! we are looking for bilingual people with good customer service skills providing service and support in companies related to financial services, health services, retail services, and more! the most important thing is to have a great attitude, you only need a english level of b2 or above, and best of all, we don't require job experience.** **primary job responsibilities** - meet customer requirements-effective resolution of customer issues-optimization of customer requirements-redirect customer requests in the necessary tools or platforms **skills/knowledge/abilities** - ability to develop strong business relationships. - ability to serve as an employee advocate while balancing the needs of the clients and the company. - demonstrated ability to effectively deal with ambiguity. - expert at establishing and maintaining effective relationships with management staff, front-line employees, the general public and clients. -...
7-10 years of hr experience with progressively increasing roles and responsibilities - certificate or degree in business with a major in human resources - shrm designation (or equivalent) obtained or in progress - experience in supervising a team (bonus if you have experience in the bpo/customer service industry) - strong experience in employee relations and labor legislation of local markets and the united states - exceptional communication skills, both verbally and written, with the ability to communicate a variety of messages articulated simply and clearly to different audiences application question(s):...
7-10 years of hr experience with progressively increasing roles and responsibilities - certificate or degree in business with a major in human resources - shrm designation (or equivalent) obtained or in progress - experience in supervising a team (bonus if you have experience in the bpo/customer service industry) - strong experience in employee relations and labor legislation of local markets and the united states - exceptional communication skills, both verbally and written, with the ability to communicate a variety of messages articulated simply and clearly to different audiences application question(s):...
**about us** **sitel is a company that operates under the culture of people first, the reason why it offers training for their agents, recognition programs, and professional development programs. the company also provides flexibility in the schedules for people who want to work. it is a multinational company that believes in human talent and contributes to professional development and personal growth towards the future.** **job summary** **sitel is waiting for you! we are a company with more than 23 years of experience in the bpo sector with great benefits for all our associates.** **we have options for you to work from home or from the office! we are looking for bilingual people with good customer service skills providing service and support in companies related to financial services, health services, retail services, and more! the most important thing is to have a great attitude, you only need a english level of b2 or above, and best of all, we don't require job experience.** **primary job responsibilities** - meet customer requirements-effective resolution of customer issues-optimization of customer requirements-redirect customer requests in the necessary tools or platforms **skills/knowledge/abilities** - ability to develop strong business relationships. - ability to serve as an employee advocate while balancing the needs of the clients and the company. - demonstrated ability to effectively deal with ambiguity. - expert at establishing and maintaining effective relationships with management staff, front-line employees, the general public and clients. -...
**job information**: industry - employment - recruiting - staffingwork experience - 1-3 yearslocation - colombiafunctional expertise (verticals) - back office & business supportcity - bogotastate/province - chapinerocountry - colombiazip/postal code - 110221at emapta, saying “we’re a family” means we’re also your second home at work, and our ratings prove it! 4.5 glassdoor rating 4.5 facebook rating 93% candidate referral our goal is to build your local careers with global impact, so you can achieve your ambitions and full potential without the need to work abroad. - create positive customer experience and nurture long-term relationships with customers. - resolve any issues that arise to ensure customers are satisfied with our services. - build relationships with key client staff and customers. - create action plans to support customers’ business needs. - schedule regular meetings and business reviews with customers to ensure they are satisfied with the services of emapta and have a positive overall experience. - act as point of contact for requests or complaints and escalate issues as appropriate. - ensure both the company and clients adhere to contract terms and labor laws. - coordinate the involvement of other departments, growth, marketing, recruitment, finance, human resources, it, customer enablement, customer engagement, and executive management, in order to meet account performance objectives, customers’ expectations, and address client staff concerns. - lead and supervise the site internal service delivery team (isdt) to ensure positive ex...
En human bpo, estamos buscando a un profesional en contabilidad o finanzas para desempeñar el rol de analista de tesorería. descripción del puesto se requiere una persona con habilidades financieras y experiencia en tesorería para trabajar en nuestra empresa. el objetivo principal es brindar apoyo en la gestión financiera diaria. responsabilidades principales: ejecutar pagos diarios y manejar plataformas bancarias. preparar y presentar informes de pagos anticipados. realizar transacciones con tarjetas, efectivo y archivos planos según solicitud de logística. verificar conciliaciones bancarias realizadas por contabilidad. elaborar recibos de pago a clientes y seguimiento al pago de facturas. programar recaudos y hacer seguimiento a su ejecución. apoyar la documentación de las transacciones. controlar el flujo de caja....
En human bpo, estamos buscando a un profesional en contabilidad o finanzas para desempeñar el rol de analista de tesorería. descripción del puesto se requiere una persona con habilidades financieras y experiencia en tesorería para trabajar en nuestra empresa. el objetivo principal es brindar apoyo en la gestión financiera diaria. - responsabilidades principales: - ejecutar pagos diarios y manejar plataformas bancarias. - preparar y presentar informes de pagos anticipados. - realizar transacciones con tarjetas, efectivo y archivos planos según solicitud de logística. - verificar conciliaciones bancarias realizadas por contabilidad. - elaborar recibos de pago a clientes y seguimiento al pago de facturas. - programar recaudos y hacer seguimiento a su ejecución. - apoyar la documentación de las transacciones. - controlar el flujo de caja....
Position summary: horatio is looking for a training director to build, design, and oversee all training programs within the organization. the training director's responsibilities include developing training programs from scratch for clients, designing company-wide training programs to optimize performance, identifying training needs based on skills gap analyses, creating group and individual learning courses, and managing the training budget. to be successful in this role, the ideal candidate should have significant experience in building, testing, and implementing training, as well as designing educational curricula. ultimately, this role will help us develop our employees’ skills to improve the quality of work, productivity, and retention. responsibilities: build, test, and implement client training programs from scratch to reduce ramp time, improve performance kpis, and advance quality standards. use performance reviews and skills gap analyses to identify training needs per department, team, and individual plan training programs based on client and business goals oversee learning activities, curriculum, and resources manage quarterly and annual training budgets evaluate the results of learning courses implement coaching sessions and mentorship programs to establish a culture of continuous learning recommend new training methods (including e-learning courses and game-based platforms) required skills and experience: advanced-near native english proficiency is required. 5+ years of experience as a training director, training manager, or similar role. in-depth unders...
Global head hunting | ia recruiting | recruiting lead |human resources | ats | employer brand | hrbp | join our team as a payroll assistant! are you detail-oriented with a knack for excel and payroll processes? if so, we want you to be part of our growing team! as our payroll assistant, you'll play a critical role in maintaining accurate payroll data, handling social security affiliations, and supporting payroll operations with precision and integrity. responsibilities: ensure data accuracy and confidentiality prepare and validate payroll formats support payroll audits and social security processes collaborate with other teams for seamless operations requirements: 1+ year in administrative roles with excel expertise bpo experience is a plus bachelor’s in accounting, finance, or business management preferred basic english competitive salary and comprehensive benefits growth opportunities within our multinational team in colombia on-site work at our conveniently located office in cc viva envigado apply today to grow your career with us as a payroll assistant! #joinourteam #payrolljobs #iqorcolombia #hiring #bemorewithiqor seniority level seniority level entry level employment type employment type full-time job function job function accounting/auditing and administrative industries telephone call centers referrals increase your chances of interviewing at iqor by 2x we’re unlocking community knowledge in a new way. experts add insights directly into each article, started with the help of ai. #j-18808-ljbffr...
Groupcos bogota, d.c., capital district, colombia get ai-powered advice on this job and more exclusive features. at customer operation success s.a.s. we are looking for a talent acquisition analyst to join us in our team. if you are creative and passionate professional about recruitment and selection processes, this is the opportunity you're waiting for. as talent acquisition analyst, you will be responsable of the end to end of the selection cycle; sourcing, screening, selection and hiring of qualified candidates in the bpo industry. what do you need to be part of this team: professionals or students from psychology, business administration or related careers. at least 1 year of working experiencie in talent acquisition roles. english b2+/c1. job conditions work labor contract for 2 months, then indefinite term contract. salary: $2'800.000 + comission up to $200.000. schedule: monday to friday 8:00am to 6:15 pm. 100% on site: bogotá, chapinero. benefits for you laika membership (upon availability). netflix/spotify (upon availability). pre-paid healthcare membership (after three months). ¡if you think you fit with the profile and you want to be part of this team, don´t hesitate to apply! seniority level seniority level mid-senior level employment type employment type full-time job function job function human resources industries it services and it consulting referrals increase your chances of interviewing at groupcos by 2x bogota, d.c., capital district, colombia 2 days ago bogota, d.c., capital district, ...
We are looking for an operations supervisor to join our team at a global service company! at our company, we believe leadership goes beyond managing teams—it’s about inspiring, challenging, and helping people grow. that’s why we’re seeking an operations supervisor with energy, a passion for customer service, and a drive for continuous improvement. if you thrive on challenges, love motivating others, and want to make an impact in a dynamic environment, this opportunity is for you. additionally, take advantage of the wide range of benefits we offer, including: free english and excel courses for you and a family member access to a compensation fund exclusive discounts, and much more! schedule: monday to friday – full availability note: candidates residing in other cities in colombia who are open to relocating to medellín will receive financial support for accommodation during their first month of stay. what we’re looking for: a passion for problem-solving and developing innovative solutions. a self-starter who strives for excellence in everything they do. motivation to challenge yourself and those around you. a strong sense of responsibility and integrity. a positive attitude and enthusiasm for your work. a commitment to continuous learning and personal growth. a dedication to delivering outstanding customer service and memorable experiences. the ability to work with diverse individuals and foster teamwork. an appreciation for celebrating small achievements along the way. your responsibilities: lead a team of 12 to 18 people, motivating and developing them to reach their full ...
Intouchcx bogota, d.c., capital district, colombia join or sign in to find your next job join to apply for the senior manager of human resources role at intouchcx intouchcx bogota, d.c., capital district, colombia join to apply for the senior manager of human resources role at intouchcx about intouchcx intouchcx is a global leader in customer experience management, digital engagement, and ai and automation solutions. we immerse ourselves in your world with curiosity, creativity, and innovation to deliver exceptional results. for over 20 years, we have scaled with soul to become a disruptive industry leader by building trusted long-term relationships with our brand partners and empowering our people to drive positive change. about intouchcx intouchcx is a global leader in customer experience management, digital engagement, and ai and automation solutions. we immerse ourselves in your world with curiosity, creativity, and innovation to deliver exceptional results. for over 20 years, we have scaled with soul to become a disruptive industry leader by building trusted long-term relationships with our brand partners and empowering our people to drive positive change. about the job the senior manager of human resources supervises and ensures the effective execution and administration of human resources (hr) activities and contributes to the overall positive effect of the hr team. this person is a key component to the department, and will bring a strong influence on the organizational development of our company from a leadership, employee engagement, and man...
Horatio bogota, d.c., capital district, colombia training director (bog) horatio bogota, d.c., capital district, colombia get ai-powered advice on this job and more exclusive features. position summary: horatio is looking for a training director to build, design, and oversee all training programs within the organization. the training director's responsibilities include developing training programs from scratch for clients, designing company-wide training programs to optimize performance, identifying training needs based on skills gap analyses, creating group and individual learning courses, and managing the training budget. to be successful in this role, the ideal candidate should have significant experience in building, testing, and implementing training, as well as designing educational curricula. ultimately, this role will help us develop our employees’ skills to improve the quality of work, productivity, and retention. responsibilities: build, test, and implement client training programs from scratch to reduce ramp time, improve performance kpis, and advance quality standards use performance reviews and skills gap analyses to identify training needs per department, team, and individual plan training programs based on client and business goals oversee learning activities, curriculum, and resources manage quarterly and annual training budgets evaluate the results of learning courses implement coaching sessions and mentorship programs to establish a culture of continuous learning recommend new training methods (including e-learning courses and game-based platforms)
Advanced english level (b2+) 3+ years of experience in payroll functions acerca de nuestro cliente the organization is within the bpo industry and their presence in the country is growing. descripción lead and manage all aspects of the payroll function within the organization. ensure the accurate processing and recording of the company's payroll. manage payroll workload to meet operational requirements. ensure payroll is processed in an accurate, compliant and timely manner. prepare relevant weekly, monthly, quarterly and year-end reports. develop ad hoc financial and operational reporting as needed. direct the preparation of payroll related documents. perfil buscado (h/m) the successful payroll lead should have: bachelor's degree in accounting, human resources, business administration, or related fields. advanced english proficiency (ability to communicate fluently in both written and spoken form). minimum 3 years of experience in payroll, including at least 1 year leading or mentoring others. strong knowledge of colombian labor law, tax regulations, and social security systems. advanced excel and experience with payroll software (ideally novasoft) strong analytical, problem-solving, and leadership skills. qué ofrecemos salary of 5.500.000 cop per month. temporary job position, with potential for future opportunities. 100% on site. #j-18808-ljbffr...
Human bpo solicita para su equipo de trabajo, personal con experiencia mínima de 12 meses en manejo de clientes b2b o tat. para desempeñar el cargo de agente de ventas externo/a. formación académica: bachiller/a, técnica o tecnología en mercadeo, ventas, administración o carreras afines. funciones específicas: - prospectar y contactar concesionarios, tiendas y almacenes de repuestos. - presentar el portafolio de repuestos y asesorar al cliente. - cerrar ventas y asegurar pedidos oportunos. - gestionar postventa y mantener relaciones sólidas con clientes. - cumplir metas y reportar avances, además de apoyar estrategias comerciales y asistir a eventos del sector. conocimientos: - técnicas de negociación. - comunicación asertiva. salario: $1.423.500 + $200.000 auxilio de transporte + comisiones sin techo + auxilio de rodamiento + viáticos + prestaciones de ley. horarios: lunes a viernes de 7:00 a.m. a 4:30 p.m. y sábados de 8:00 a.m. a 12:00 m. tipo de contrato: fijo. lugar de trabajo: medellín y alrededores (frontino, santa fe de antioquia, rionegro)....
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