HELPDESK SPECIALIST

Get ai-powered advice on this job and more exclusive features. at loxia technologies, we specialize in providing comprehensive it solutions that help businesses thrive. our services include managed it support, cybersecurity, cloud infrastructure, and more—all designed to ensure our clients’ technology is secure, efficient, and reliable. our helpdesk team is the frontline of client support, known for its quick problem resolution and outstanding customer service. we’re growing and looking for passionate professionals who are ready to make a difference. about loxia technologies at loxia technologies, we specialize in providing comprehensive it solutions that help businesses thrive. our services include managed it support, cybersecurity, cloud infrastructure, and more—all designed to ensure our clients’ technology is secure, efficient, and reliable. our helpdesk team is the frontline of client support, known for its quick problem resolution and outstanding customer service. we’re growing and looking for passionate professionals who are ready to make a difference. position summary we are looking for a motivated and service-oriented helpdesk level i technician to join our team. in this role, you'll be responsible for resolving level i technical issues related to workstations, basic networking, printers, voip phones, and software troubleshooting. you’ll collaborate with senior engineers and sysadmins and escalate more complex issues as needed. this is an excellent opportunity for someone who enjoys solving problems, supporting end-users, and continuously learning in a dynamic msp ...