A fully competent project management professional who has a broad understanding of solutions and industry best practices. this first-level project management position provides consistent creative and high quality solution leadership ensuring project quality and timely delivery within budget to the customer’s satisfaction. employs independent judgment in guiding moderately complex activities involved in the successful implementation of an integrated business solution, ensuring project quality and timely delivery within budget to the customer’s satisfaction. analyzes business needs to help ensure oracle’s solution meets the customer’s objectives by combining industry best practices and product knowledge. effectively applies oracle��s methodologies, policies, and procedures while adhering to contractual obligations, thereby minimizing oracle’s risk and exposure. as a project lead, assists project team with aspects of their roles. effectively influences decisions at the management level of customer organizations. ensures deliverables are acceptable and works closely with the customer to understand and manage project expectations. supports business development efforts by pursuing new opportunities and extensions. collaborates with the consulting sales team by providing domain credibility. manages the scope of small projects and sub-projects. 6-8 years of experience relevant to this position including 0-5 years of project management experience. demonstrated ability to follow solid project management principles. comfortable working in a matrix management environment. strong comm...
Lead digital product strategist the role of lead digital product strategist involves overseeing the digital platform at the heart of a company's ecosystem, ensuring seamless integration with contact centers and delivering exceptional customer experiences. key responsibilities: - develop a 3-5 year enhancement strategy to grow platform adoption through innovative digital transformation initiatives. - partner with engineering teams to deliver roadmap priorities and enhance platform capabilities for new feature development. - drive platform growth by expanding vendor integrations and increasing the number of customers fully configured in the platform. - execute on a vision to build feature-rich platform capabilities that create value for all partners. - commercialize platform features and services through sales materials and partnership with business development teams. - ensure alignment across shared service providers including delivery, billing, and customer experience teams. requirements: - 5+ years of experience in product management, strategy development, or technology consulting. - advanced degree such as mba or master's in quantitative field preferred. - proven track record of launching digital products and effectively working in matrix environments across technology teams. - domain expertise in technology solutions including apis, web hosting, tokenization, and sso. - experience with customer feedback gathering, needs assessment, and driving exceptional customer experience outcomes. - demonstrated success in strategic thinking and independent execution. benefits:...
Company description we are one sutherland — a global team working together to create innovative solutions. our diverse workforce celebrates and embraces diversity of thought, experience, and background. sutherland is an equal opportunity employer committed to a positive work environment and professional conduct. since our founding in 1986, we have become a leading provider of business process and technology management services, offering analytics-driven back-office and customer-facing solutions supporting the entire customer lifecycle. job description the project manager performs a wide range of duties including: 1. end-to-end management of projects or programs, including scope, time, cost, quality, human resources, communications, risk, procurement, and stakeholder management. 2. managing all project phases: initiation, planning, execution, monitoring and control, and closing. 3. utilizing nice project management methodologies, processes, tools, and templates to define tasks, prepare plans, monitor progress, manage scope, and motivate the team. 4. serving as the single point of contact for assigned projects and representing nice or the business unit in internal and external forums. 5. acting as a trusted adviser to clients, developing roadmaps, and maximizing roi. 6. proactively managing issues, providing visibility, and escalating as needed. 7. reporting project status accurately to stakeholders at agreed intervals. 8. managing project revenue and forecasts, updating management systems accordingly. 9. assessing quality and efficiency, providing feedback, a...
Te invitamos a formar parte de nuestro equipo de matrixianos. estamos buscando personas como tú, apasionadas, enfocadas y con todas las ganas de crecer. **misión del cargo** como consultor, podrá desarrollar junto al equipo de consultoría de proyectos labores de investigación y análisis, colaborando en el desarrollo de soluciones y recomendaciones de negocio para los clientes. el consultor deberá profundizar sus conocimientos en distintas industrias, clientes y áreas de práctica (estrategia, organización, operaciones, finanzas corporativas, transformación digital etc.) creando valor mediante la entrega de propuestas que se ajusten a las necesidades de los clientes. **funciones** - desarrollar diagnósticos y propuestas, acordes a los desafíos y problemáticas planteadas por los clientes. - realizar investigación y búsqueda de información relevante para el proyecto; estructurando y ejecutando los análisis de información. - anticipar requerimientos del proyecto, proponer lineamientos y objetivos para la generación de material de apoyo. - preparar presentaciones y otros documentos para clientes, liderando algunas reuniones en entornos de bajo riesgo. ejecutar estrategia y planes diseñados, con foco en la mejora continua. **requisitos** - profesión: ing. civil industrial, ing. comercial, ing. industrial o economista; administración de empresas o similares - ofimática - idioma: inglés avanzado (oral y escrito) - b2 - experiência laboral: 0 a 2 años - entry level - experiência valorada: experiência relacionada con la consultoría como finanzas, control de gestión, estud...
Company description: we are one sutherland — a global team where everyone is working together to create great breakthrough solutions. our workforce has thrived in an environment of diversity of thought, experience and background. we celebrate our diversity and embrace it whole-heartedly. sutherland is an equal opportunity employer. we promote a positive work environment by conducting ourselves professionally and helping each other achieve our goal of one sutherland team, playing to win. sutherland was founded 38 years ago (1986). since then, we have become a leading global provider of business process and technology management services offering an integrated portfolio of analytics-driven back office and customer-facing solutions that support the entire customer life cycle. job description: the project manager performs a wide range of duties including some or all the following: - end-to-end management of a project or program of projects including: - stakeholder (internal and external) management - manage all phases of project – initiation, planning, execution, monitor and control and closing - being the single point of contact for assigned projects and represent nice or business unit in internal and external /customer forums by providing effective communication. act as a trusted adviser for assigned clients and assist with the development of roadmaps and other long rang plans for leveraging the solution and maximizing the roi. - report on status of project to internal and external stakeholders accurately on agreed frequency - manage project related revenue and r...
The visa global service experience sr consultant is the liaison between client services (cs) and product.this role is recognized as athought leader and authority on client enablementfunctions and needs. this role excels at matrix management to ensure cs stakeholders are aware of product enhancements and have a voice in helping mold the deployment process to ensure a scalable, simple enablement process with a client lens. often works with specialized teams as the voice of cs,to develop and deliver the support model for visa inc. issuers, acquirers, processors, fintechs and merchants worldwide. this person may be supporting initiatives such as new products and services, enterprise/government mandated projects, and internal/external sme/consulting support. global client servicesworks with issuers, acquirers, processors, fintechs and merchants worldwide to develop and deliver the support model for visa inc. this includes day-to-day operations and product support, back-office support, and customer performance reporting. within client services, the role of service experience is to act as the liaison between product and client services. to engage early in the product development process in order to comprehend the strategy, provide input in the design and development stage, to define implementation, support and client communication requirements. service experience ensures feedback is gathered from client services stakeholders as well as clients to ensure continued improvement to processes and products. this sr. consultant role is an individual contributor role responsible for m...
**join a team recognized for leadership, innovation and diversity**: product operations is responsible for the development and commercialization of an offering portfolio by improving execution and governance of strategy and process. the commercial operations team works closely with offering managers and cross-functional departments, such as engineering/r&d;, manufacturing/sourcing or software development, internal sales and field sales, marketing, as well as honeywell senior executives to maximize the growth, development and return on investment of the organization’s product portfolio today and in the future. the sr. product operations process analyst supports the product operations leader in successfully managing the process governance and compliance, product data, data analytics and reporting for new product development, portfolio management, and product data management. this role reports to the senior director of product operations, with a matrix relationship to the product operations commercial leaders and is based in mexico city, mexico. **key responsibilities**: - as sr. process analyst of product operations, you will implement and govern the overall honeywell npd gdm, which will enable standardized and digitized processes within our business models to accelerate organic growth. - drives strong new product development (npd) management operating systems (mos) with cross-functional teams to ensure quality npd deliverables are created on-time and in the system of record. - empowers the innovation machine by managing ideation pipeline process and coordinating z21...
Company description: we are one sutherland — a global team where everyone is working together to create great breakthrough solutions. our workforce has thrived in an environment of diversity of thought, experience and background. we celebrate our diversity and embrace it whole-heartedly. sutherland is an equal opportunity employer. we promote a positive work environment by conducting ourselves professionally and helping each other achieve our goal of one sutherland team, playing to win. sutherland was founded 38 years ago (1986). since then, we have become a leading global provider of business process and technology management services offering an integrated portfolio of analytics-driven back office and customer-facing solutions that support the entire customer life cycle. job description: the project manager performs a wide range of duties including some or all the following: end-to-end management of a project or program of projects including: stakeholder (internal and external) management manage all phases of project – initiation, planning, execution, monitor and control and closing being the single point of contact for assigned projects and represent nice or business unit in internal and external /customer forums by providing effective communication. act as a trusted adviser for assigned clients and assist with the development of roadmaps and other long rang plans for leveraging the solution and maximizing the roi. report on status of project to internal and external stakeholders accurately on agreed frequency manage project related revenue and revenue forecas...
Company description: sutherland is seeking a project manager to join our team and lead projects for nice software solutions, one of the largest it solutions multinational companies in the world. this role involves planning and controlling various activities required to deliver projects on time, within budget, and at the required quality level. if you have a proven track record in project management and a passion for delivering excellence, we want to hear from you! job description: end-to-end project management, including: scope, time, cost, and quality management. human resource, communications, and risk management. stakeholder (internal & external) management. oversee all project phases: initiation, planning, execution, monitoring & control, and closing. utilize nice project management methodology, tools, and templates to define tasks, prepare plans, and monitor progress. manage project scope, resolve issues proactively, and provide mitigation plans. act as a single point of contact for assigned projects, representing nice in internal and external forums. assist clients with roadmap development and strategic planning to maximize roi. ensure timely and accurate project status reporting to stakeholders. manage project-related revenue and forecasting, keeping management systems updated. continuously assess and improve project management methodologies and delivery quality. engage with the global pm community to share knowledge and best practices. requirements: 5+ years of proven experience as a project manager leading teams in a matrix environment. bachelor’s or master’s degre...
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