REMOTE CUSTOMER SERVICE REPRESENTATIVE - ISA (FULLY REMOTE -USA) | [PZB-494]

**overview** we are seeking a dedicated and enthusiastic customer service representative to join our team **at a medical office - (urgent care, primary care, aesthetics, weight loss clinic)**. in this role, you will be the first point of contact for our _patients_, providing exceptional service and support. your ability to communicate effectively and handle inquiries will be vital in ensuring patient satisfaction and loyalty. this position requires a blend of patient services, data entry, and sales skills to meet the diverse needs of our patients. we are seeking a **remote customer representative** with proven experience in **customer service** (**english must be perfect), quickbooks bookkeeping, audit support**, and **social media management**. this role is ideal for a reliable, self-motivated individual who can manage multiple responsibilities efficiently in a virtual environment. **duties** - maintain and organize digital records and documents - collaborate with team members and management to support day-to-day operations - provide accurate information regarding products and services. - analyze patient issues and provide effective solutions in a timely manner. - document patient interactions and maintain detailed records in our database. - collaborate with team members to improve overall patient service processes. - participate in training sessions to enhance product knowledge and service skills. **qualifications** - **excellent english & spanish required**: - **phone skills and converting warm leads to appointments and tracking**: - **medical office vir...