We’re looking for a creative, detail-oriented marketing & e-commerce designer to support the visual execution of our marketing campaigns and product launches. in this role, you’ll collaborate with our marketing and creative teams to bring books, games, and gift products to life across multiple digital platforms. you should have a strong eye for layout, a deep understanding of digital and e-commerce design, and a portfolio that showcases your ability to drive engagement through compelling visuals. from product mockups and catalogs to social graphics and e-commerce visuals, you’ll help shape the way our products are seen and experienced online. responsibilities apply final layouts, text styling, and formatting to interior book files using indesign prepare print-ready files for books, packaging, and other physical products execute corrections, reprints, and edition updates across multiple formats add barcodes, pricing, and back cover adjustments where needed ensure all files meet printer specifications and pass internal preflight checks coordinate with editorial and project management teams to meet production timelines requirements 3+ years of experience in marketing design, e-commerce, or publishing strong portfolio showcasing digital marketing and product-based design work proficiency in adobe creative suite (photoshop, indesign, illustrator) experience creating digital assets for amazon, shopify, or other e-commerce platforms is a plus forward-thinking and comfortable using ai tools to improve workflows and efficiency bonus: familiarity with figma or basic motion graphics s...
Hey there! neowork is seeking a driven and experienced operations manager to oversee our company's operations and ensure the efficient delivery of services to our clients. as an operations manager at neowork, you will play a key role in managing and optimizing processes, implementing strategies, and driving continuous improvement. as a leading bpo company, neowork is dedicated to providing exceptional outsourcing solutions to our clients. as an operations manager, you will be responsible for managing and leading a team of professionals, monitoring performance metrics, and ensuring that operational objectives are met. **responsibilities**: - manage and oversee day-to-day operations to ensure efficient service delivery - identify areas for process improvement and develop strategies to optimize operations - set and track performance metrics and kpis to drive continuous improvement - collaborate with internal teams to streamline and improve cross-functional processes - develop and implement operational policies and procedures - provide leadership and guidance to the operations team - resolve operational issues and conflicts - stay updated on industry trends and best practices to ensure neowork's operations remain competitive **requirements**: - 5+ years of experience in operations management, preferably in the bpo industry - bachelor's degree in business administration or related field; mba preferred - strong leadership and management skills - excellent verbal and written communication skills - proven track record in driving operational efficiency and pro...
Neowork is seeking an experienced and certified senior salesforce administrator to support our client's revenue operations team. this critical role is ideal for someone who thrives on owning the salesforce infrastructure end-to-end, from scoping and discovery to implementation, qa, and user support. the ideal candidate will bring deep technical expertise, strategic thinking, and the ability to build scalable, business-aligned solutions. if you’re passionate about clean data, automation, and empowering teams through optimized crm systems, we’d love to hear from you. responsibilities own and manage the full salesforce environment, including system performance, configuration, and governance. design and implement custom fields, flows, views, dashboards, and automations to enhance usability and performance. build and maintain user roles, profiles, permissions, and hierarchies to ensure proper access control. conduct proactive qa, manage storage usage, and monitor for potential outages or performance issues. communicate system updates in advance, ensuring end-users are informed and supported. provide ongoing user support and troubleshooting with a customer-first mindset. stay current with salesforce releases and features, applying them to improve business operations. lead change management efforts and mentor junior team members where applicable. respond to ad hoc report and dashboard requests while developing strategic reporting frameworks. collaborate cross-functionally to translate business needs into scalable technical solutions. requirements 3+ years of proven experience as a...
We’re seeking a detail-oriented and proactive accounts payable specialist i to join our expanding accounting team. this entry-level role is pivotal in supporting daily financial operations, ensuring timely and accurate vendor payments, and collaborating across departments to enhance processes. if you're excited about working in a dynamic environment within the music and real estate sectors, this is a great opportunity to launch your career. key responsibilities - maintain and reconcile property-level accounts payable ledgers, validating charges and ensuring payment record accuracy. - process vendor invoices and payments in line with established policies and deadlines. - investigate and resolve billing discrepancies in collaboration with vendors and internal teams. - serve as the main point of contact for vendor-related inquiries with clear and professional communication. - set up new vendors and update vendor records within the accounting system. - train and support operations managers on correct invoice submission protocols. - support the director of accounting on special projects and ad-hoc financial tasks. requirements - 0–2 years of relevant experience in accounting, finance, or accounts payable. - excellent english communication skills, both written and verbal - exposure to accounts payable processes is highly desirable. - experience using microsoft excel and general accounting software (preferred). - knowledge of real page is a plus. - strong attention to detail, organization, and time management skills. - ability to work independently in a remote or hybrid se...
We are seeking a detail-oriented and experienced us tax preparer to join our accounting team. this remote role is perfect for someone with a solid background in us tax preparation and bookkeeping who can deliver accurate and timely results. if you're organized, collaborative, and skilled in tax software, we'd love to hear from you. key responsibilities: prepare and review us tax returns for individuals (form 1040) and corporations enter tax data and assist with tax return processing support general bookkeeping tasks during non-peak seasons use tools like quickbooks and ultratax to manage accounting workflows maintain organized and accurate financial records collaborate with the accounting team to meet deadlines and comply with tax regulations requirements 2–3 years of hands-on experience in us tax preparation strong knowledge of us tax laws and filing requirements skilled in microsoft excel, gmail, microsoft office, and google drive experience with ultratax or similar tax preparation software solid understanding of bookkeeping and accounting principles excellent english communication skills, both written and verbal strong attention to detail and accuracy proactive and eager to learn in a remote work environment benefits full-time, permanent employment colombia: contrato de trabajo a término indefinido all legally mandated benefits, plus health insurance and upskill allowance...
We are looking for a detail-oriented and proactive marketing operations project manager to lead and coordinate marketing initiatives across seo, integrations, automation, and digital workflows. this role is ideal for someone who thrives in a fast-paced agency environment, has experience managing u.s.-based clients, and brings a strong understanding of marketing systems and processes. the ideal candidate is not only organized and communicative but also understands how marketing operations work end-to-end — from gathering requirements to delivering results. key responsibilities manage and prioritize multiple marketing projects and timelines gather, define, and organize requirements related to seo, marketing automations, platform integrations, and digital campaigns collaborate with internal teams including marketers, developers, and designers to execute on project goals track progress, provide status updates, and ensure timely delivery of high-quality work maintain clear documentation and ensure alignment between stakeholders support the integration and automation of marketing tools (e.g., hubspot, google analytics, zapier) continuously identify ways to improve processes and increase operational efficiency requirements c1 or native-level english fluency , both written and spoken 3+ years of experience in project management , ideally within a marketing or agency setting experience working with u.s.-based or international clients solid understanding of marketing operations — especially seo, marketing automation, and digital integrations proficiency with tools like hubspot, googl...
We’re looking for a detail-oriented, resourceful customer service representative with experience in shopify admin and a strong comfort level using ai tools. you’ll be the first point of contact for our customers, ensuring a smooth and friendly experience while also handling light backend operations. this role blends human empathy with tech-enabled efficiency. responsibilities: respond to customer inquiries using a mix of personal judgment and ai-assisted drafts (e.g., chatgpt, gorgias ai). personalize ai-generated responses to ensure an authentic, empathetic tone. monitor and update customer support templates/macros to match evolving needs. escalate complex or sensitive issues to appropriate internal teams. handle refunds, cancellations, and exchanges through shopify. manage chargebacks and submit supporting documentation. process customer requests for address, size, or product changes. identify and report potential fraud or policy violations. keep shopify data clean and organized. requirements at least 1 year of experience in a customer support or operations role, preferably in ecommerce. proficient in shopify — including editing orders, processing refunds, and managing customer accounts. comfortable using ai tools to draft, summarize, or automate tasks. strong written communication skills and the ability to know when to rely on ai and when to step in personally. self-managed, organized, and proactive in handling tasks. nice-to-have: experience with platforms such as gorgias, zendesk, klaviyo, or notion....
Neowork is looking for a proactive and analytical business systems analyst to join our client's growing team in the software development industry. as a bridge between business needs and technology solutions, you will be responsible for analyzing, designing, and implementing systems that optimize internal processes and support digital transformation initiatives. if you thrive in cross-functional environments, excel at translating complex requirements into scalable solutions, and enjoy working with tools like salesforce, looker, and workato, this role is for you. responsibilities - elicit, document, and prioritize business requirements across departments (finance, sales, marketing, operations). - analyze business processes and identify opportunities for automation and optimization. - translate business requirements into clear technical specifications and solution designs. - collaborate with technical teams to build and implement scalable technology solutions. - design, build, and maintain workato integrations; support integration management. - conduct end-to-end qa, including salesforce testing, defect documentation, and uat. - provide ongoing user support and troubleshooting across salesforce, looker, workato, and other systems. - maintain system documentation: user guides, training materials, and process flows. - support revops tech stack management: provisioning, vendor relations, data enrichment, and enablement. - lead change management initiatives to drive adoption and continuous improvement. requirements - bachelor's degree in business administration, in...
Neowork is currently seeking a versatile and detail-oriented virtual assistant/logistics coordinator to join our team. as a virtual assistant/logistics coordinator, you will provide remote administrative support to our clients while also managing logistics-related tasks. as an innovative bpo company, neowork is dedicated to providing exceptional virtual assistance and logistics services to our clients. as a virtual assistant/logistics coordinator, you will handle a variety of administrative tasks, such as managing calendars, scheduling appointments, handling email and phone communications, as well as coordinating and tracking logistics activities, including shipment coordination, inventory management, and order processing. we are looking for someone who is highly organized, proactive, and adept at multitasking. the ideal candidate should have excellent communication skills, problem-solving abilities, and the ability to work independently while demonstrating a high level of professionalism and confidentiality. responsibilities manage calendars and schedule appointments handle email and phone communications coordinate and track logistics activities, including shipment coordination, inventory management, and order processing assist with document preparation and data entry conduct research and compile information work closely with vendors, suppliers, and customers to ensure smooth logistics operations assist with other administrative tasks as needed requirements at least 3+ years of experience as a virtual assistant, logistics coordinator, or similar role excellent organizati...
We’re seeking a creative, detail-oriented, and self-motivated graphic designer & content creator to help bring our brand to life across digital platforms, events, and merchandise. if you’re passionate about music, visual storytelling, and up-to-date with social trends, this is your opportunity to shine. you’ll design visual content that supports marketing, promotions, and branding efforts across various channels, including instagram, tik tok, klaviyo, and more. this is a hands-on, creative role for someone who thrives in fast-paced environments and values originality, precision, and brand consistency. responsibilities - design engaging visual content for social media (instagram, tik tok, facebook) including static posts, reels, carousels, and stories - develop marketing assets for email campaigns (klaviyo), merchandise, and event promotions - edit short-form videos for promotional and social use (motion graphics a plus) - create and format email marketing designs using klaviyo templates - produce high-quality ad creatives for paid social campaigns - maintain cohesive branding and visual consistency across all materials - collaborate with the founder on creative sessions and content planning - stay up to date with trends in social media, music/event marketing, and digital design requirements - 2+ years of professional experience in graphic design or digital content creation - strong portfolio showcasing social content, email design, video snippets, and branding work - proficiency with adobe creative suite (photoshop, illustrator, premiere pro) - experience with video ...
Neowork is seeking an experienced and dynamic chief of staff to join our leadership team. as the chief of staff, you will work closely with the executive team to drive strategic initiatives, optimize operations, and ensure seamless communication across the organization. in this pivotal role, you will be responsible for managing strategic projects, facilitating effective decision-making, and assisting in the development and execution of business strategies. the ideal candidate will have exceptional leadership skills, a keen analytical mindset, and the ability to work collaboratively with diverse teams. we are looking for an individual who is proactive, resourceful, and capable of managing multiple priorities while maintaining a high level of professionalism. you will serve as a key advisor, trusted partner, and operational leader within neowork. responsibilities work closely with the ceo, and executive team to prioritize and execute strategic initiatives. facilitate communication and collaboration across departments to ensure alignment on goals and objectives. oversee the execution of key projects and initiatives, tracking progress and adjusting plans as necessary. prepare and present reports and updates to the executive team on key performance indicators and business metrics. serve as a mentor to other leaders and team members throughout the organization. manage internal and external relationships, representing the ceo and executive team as needed. drive organizational change and implement best practices that enhance operational efficiency. conduct research, analysis, and r...
Neowork is looking for a proactive and analytical business systems analyst to join our client's growing team in the software development industry. as a bridge between business needs and technology solutions, you will be responsible for analyzing, designing, and implementing systems that optimize internal processes and support digital transformation initiatives. if you thrive in cross-functional environments, excel at translating complex requirements into scalable solutions, and enjoy working with tools like salesforce, looker, and workato, this role is for you. responsibilities elicit, document, and prioritize business requirements across departments (finance, sales, marketing, operations). analyze business processes and identify opportunities for automation and optimization. translate business requirements into clear technical specifications and solution designs. collaborate with technical teams to build and implement scalable technology solutions. design, build, and maintain workato integrations; support integration management. conduct end-to-end qa, including salesforce testing, defect documentation, and uat. provide ongoing user support and troubleshooting across salesforce, looker, workato, and other systems. maintain system documentation: user guides, training materials, and process flows. support revops tech stack management: provisioning, vendor relations, data enrichment, and enablement. lead change management initiatives to drive adoption and continuous improvement. requirements bachelor's degree in business administration, information syste...
We are looking for a hubspot-savvy marketing operations specialist to design and execute automated marketing workflows, support outbound engagement, and manage digital touchpoints across platforms. this is a hands-on role that requires expertise in hubspot marketing automation , strong communication skills, and the ability to contribute to lead nurturing and conversion efforts. the ideal candidate will thrive in a fast-moving environment, is proactive with ideas, and knows how to translate business goals into effective marketing flows and campaigns. key responsibilities build and manage advanced workflows and email nurture campaigns within hubspot design and implement automated marketing sequences that move leads through the sales funnel conduct strategic outbound calls to engage and qualify leads (not a full-day call role) respond promptly and professionally to inbound social media messages and inquiries track and optimize performance of workflows and campaigns for lead conversion collaborate with internal stakeholders to align messaging and outreach strategies assist in managing and maintaining a consistent social media presence to support brand awareness maintain crm data hygiene and segmentation strategies in hubspot requirements 3+ years of experience in marketing operations, with a strong focus on hubspot proven ability to create and optimize complex hubspot workflows and campaigns excellent verbal and written english communication skills (c1 or higher) comfortable making occasional outbound calls to prospects experience responding to social media inquiries in a brand...
We’re seeking a highly reliable and detail-focused production designer to support the layout, composition, and production of books, games, and gift products. this is a great opportunity for someone who thrives on precision and takes pride in clean, print-ready files. you’ll work on a variety of creative projects across categories, applying final layouts and prepping assets for print. if you love tight specs, efficient processes, and working collaboratively with editorial and project teams, this role is for you. responsibilities apply final layouts, text styling, and formatting to interior book files using indesign prepare print-ready files for books, packaging, and other physical products execute corrections, reprints, and edition updates across various formats apply barcodes, pricing, and back cover adjustments as needed ensure all files meet printer specifications and pass internal preflight checks collaborate with editorial and project management teams to stay aligned on production timelines requirements 3+ years of experience in production design or print layout for long-form documents (publishing preferred) advanced adobe indesign skills, including styles, master pages, and typesetting strong understanding of prepress workflows and working with printer specs familiarity with various print formats (paperback, hardcover, packaging) meticulous attention to detail and ability to manage multiple titles simultaneously...
We’re seeking a highly motivated and personable sales development representative (sdr) to join our dynamic team. in this role, you’ll be the first point of contact for potential vendor partners, playing a critical role in driving growth and marketplace expansion. your primary focus will be on initiating conversations with prospective vendors, understanding their business needs, and educating them on the value of joining our innovative platform designed to streamline and amplify their reach. responsibilities: identify and reach out to prospective vendor partners through outbound channels (email, linkedin, calls, etc.) qualify vendors based on our ideal customer profile (icp) criteria clearly articulate the value proposition of our platform, addressing vendor needs and positioning us as a strategic growth opportunity conduct discovery calls and nurture vendor relationships to assess fit and readiness seamlessly hand off qualified leads to the account executive team for final onboarding and partnership closure maintain accurate records of outreach activities and lead status in the crm collaborate closely with the sales and partnerships team to continuously optimize outreach strategies and messaging requirements 1+ years of experience in an sdr, business development, or partnerships-focused role strong written and verbal communication skills with a consultative and friendly tone comfortable conducting outreach across multiple channels and platforms ability to quickly grasp product features and explain them in a compelling and relatable way self-starter who thrives in a remote w...
Neowork is excited to announce an opening for a junior virtual assistant to support our daily loan processing and communication efforts. this position is ideal for someone organized, tech-savvy, and capable of managing multiple administrative tasks in a fast-paced environment. contract type: full-time, permanent employment (contrato de trabajo a término indefinido) work schedule: monday to friday, 7:00 am – 4:00 pm / 7:30 am – 4:30 pm est work type: on-site (medellín, colombia) weekly hours: 40 responsibilities process and organize daily loan pipeline documentation. manage and respond to borrower communications. update and maintain opportunities in go high level crm. upload and track documents using file invite and lending wise platforms. coordinate the collection and timely submission of required documents. conduct follow-up communications with clients and team members. ensure all digital records are accurate, complete, and well-organized. requirements 1–3 years of administrative experience, preferably in finance or lending. strong english communication skills, both written and verbal. highly organized and efficient in time management. proficient in using digital tools for communication and task management. self-motivated and able to work independently with minimal supervision. quick learner with a strong attention to detail. benefits all legally mandated benefits, plus health insurance...
We’re looking for a results-driven sales team lead/manager to guide and elevate our growing sales development representative team. in this hybrid role, you’ll not only coach and mentor sdrs but also roll up your sleeves and contribute directly to vendor outreach. your focus will be on improving performance quality, optimizing team output, and ensuring alignment with our company’s growth strategy. responsibilities: lead and mentor the sdr team to achieve outreach targets and high-quality vendor engagement run regular coaching sessions focused on performance improvement, messaging quality, and conversion strategies conduct quality assurance reviews and provide constructive feedback on calls, emails, and crm notes monitor team performance metrics and implement data-informed strategies to drive results serve as an individual contributor during off-coaching hours, actively engaging vendors and qualifying leads collaborate with leadership to align outreach tactics with broader go-to-market goals create and refine outreach scripts, cadences, and training materials to support continuous improvement requirements 2+ years of experience in an sdr or sales-related role, with at least 1 year in a leadership or mentorship capacity proven track record of exceeding outreach or lead generation targets strong coaching mindset with the ability to inspire and guide team members clear and confident communication skills—both written and verbal strong sense of ownership, accountability, and ability to lead by example comfortable using crms, qa tools, and outreach platforms (e.g., hubspot, salesfo...
Neowork is seeking a proactive and highly organized executive assistant to provide comprehensive administrative support to our client. as an executive assistant, you will play a critical role in ensuring the smooth and efficient operation of one of our clients. as an innovative bpo company, neowork is committed to providing exceptional and personalized support to our clients. as an executive assistant, you will directly contribute to our mission by customer service, sales processes, managing calendars, coordinating meetings and travel arrangements, preparing reports and presentations, and handling various administrative tasks. we are looking for an individual who thrives in a fast-paced environment, has excellent communication and organizational skills, and possesses a high level of professionalism and confidentiality. responsibilities manage inbox triage , ensuring timely responses and prioritization of emails. organize and prepare meeting agendas , leadership sync activities, and follow-ups. oversee clickup task management , ensuring tasks are updated and assigned efficiently. support eom (end of month) reporting and other data tracking requirements. assist with monthly accounting reconciliation and follow-ups to ensure accuracy and compliance. help build and refine sales proposals in alignment with business objectives. proofread marketing articles to ensure quality and consistency. conduct ad hoc research projects to support strategic initiatives. facilitate slack follow-ups , ensuring clear and timely communication. send neowork academy course reminders to employees and...
2 days ago be among the first 25 applicants get ai-powered advice on this job and more exclusive features. sign in to access ai-powered advices continue with google continue with google continue with google continue with google continue with google continue with google continue with google continue with google continue with google continue with google continue with google continue with google we are seeking a detail-oriented and experienced us tax preparer to join our accounting team. this remote role is perfect for someone with a solid background in us tax preparation and bookkeeping who can deliver accurate and timely results. if you're organized, collaborative, and skilled in tax software, we'd love to hear from you. key responsibilities: prepare and review us tax returns for individuals (form 1040) and corporations enter tax data and assist with tax return processing support general bookkeeping tasks during non-peak seasons use tools like quickbooks and ultratax to manage accounting workflows maintain organized and accurate financial records collaborate with the accounting team to meet deadlines and comply with tax regulations requirements 2-3 years of hands-on experience in us tax preparation strong knowledge of us tax laws and filing requirements skilled in microsoft excel, gmail, microsoft office, and google drive experience with ultratax or similar tax preparation software solid understanding of bookkeeping and accounting principles excellent english communication skills, both written and verbal strong attention to detail and accuracy proactiv...
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