BUSINESS DEVELOPMENT REPRESENTATIVE (COLOMBIA) (REMOTE)

full time Tiempo completo

Business development representative (remote) we are seeking a highly motivated and experienced business development representative (bdr) to join our team and take the lead on high-volume outbound cold calling efforts. this role is ideal for someone who thrives in a fast-paced environment, knows how to connect with decision-makers, and consistently converts cold outreach into qualified leads. as a bdr, you will be the first point of contact for potential clients. your ability to build rapport, handle objections, and drive interest will directly contribute to our companys growth. key responsibilities conduct high-volume outbound cold calls to prospective clients engage and qualify leads through professional and persuasive conversations build rapport quickly and identify potential opportunities follow up effectively to move prospects through the sales funnel work closely with the internal team to refine outreach strategies requirements high-level english proficiency (spoken and written) minimum 5 years of cold calling experience in sales or lead generation proven track record of meeting and exceeding sales targets strong persuasion and objection-handling skills resilient, persistent, and goal-driven with a strong refusal to accept no as a final answer self-motivated, able to work independently, and manage time effectively experience in b2b sales, saas, fintech, or high-ticket sales is a plus tools and software dialer software (such as aircall, ringcentral, or similar) slack for team communication google workspace (docs, sheets, gmail) qualifications at least 5 years in a sales...

CUSTOMER SERVICE REPRESENTATIVE - (VMC256)

**customer support representative (remote)**: **about the role** youll be on the frontlines helping users troubleshoot issues, navigate the product, and find answers while working closely with our internal team to improve systems, documentation, and the overall customer experience. this is a critical role during our self-serve launch and will require strong communication skills, comfort with ambiguity, and a startup-level work ethic. **what you'll do** - collaborate with ai support bots and escalate complex or sensitive cases for human review - maintain clear, empathetic, and efficient communication with users across various regions - help identify gaps in the knowledge base and contribute to internal documentation - assist with onboarding flows, including fielding first-time user questions and guiding new customers through the setup - coordinate with the core team during onboarding to learn processes before shifting into night coverage **what we're looking for** - prior experience working at a software company - strong written english and the ability to communicate with clarity, empathy, and professionalism - comfortable using tools like slack, intercom, linear, pylon, or similar ticketing/automation systems - experience working with startup or fast-growth saas products is highly preferred **tools you'll use** - slack - pylon - jira - linear...

CUSTOMER SERVICE REPRESENTATIVE (COLOMBIA) (REMOTE)

full time Tiempo completo

Customer support representative (remote) about the role youll be on the frontlines helping users troubleshoot issues, navigate the product, and find answers while working closely with our internal team to improve systems, documentation, and the overall customer experience. this is a critical role during our self-serve launch and will require strong communication skills, comfort with ambiguity, and a startup-level work ethic.
what you'll do monitor and respond to customer inquiries from shared slack channels, support email, and ticketing systems (via pylon or similar tools) collaborate with ai support bots and escalate complex or sensitive cases for human review maintain clear, empathetic, and efficient communication with users across various regions help identify gaps in the knowledge base and contribute to internal documentation assist with onboarding flows, including fielding first-time user questions and guiding new customers through the setup coordinate with the core team during onboarding to learn processes before shifting into night coverage what we're looking for prior experience working at a software company strong written english and the ability to communicate with clarity, empathy, and professionalism comfortable using tools like slack, intercom, linear, pylon, or similar ticketing/automation systems experience working with startup or fast-growth saas products is highly preferred tools you'll use slack pylon jira linear...