SALES OPERATIONS COORDINATOR - [CJ-486]

1 week ago be among the first 25 applicants recodemand helps real estate agents and mortgage professionals grow their business using high-converting webinars, marketing automation, and powerful crm systems. we're a fast-growing, fully remote team committed to helping our clients succeed—quickly and efficiently. we’re looking for a sales operations coordinator who thrives on organization, data, and sales process efficiency. this role will work closely with the director of sales and be responsible for managing our crm (gohighlevel), assisting with data reporting, handling billing and refunds, and supporting accounts receivable. key responsibilities - own and maintain the gohighlevel crm: workflows, automations, tagging, and cleanup - create and manage pipelines, ensuring sales reps have the tools and visibility needed to perform - support the director of sales with weekly performance reports and kpi dashboards - track lead flow and campaign effectiveness, identifying opportunities for improvement - process all refund requests accurately and in a timely manner - coordinate with the finance and fulfillment teams to resolve payment disputes or client concerns - assist with managing billing cycles, tracking subscription renewals, and sending receipts accounts receivable support - follow up on overdue invoices and coordinate with clients to ensure timely payments - maintain records of outstanding balances and report ar metrics to leadership - help clients with payment-related questions and escalate issues when needed what you bring - 1–3 years of experience in sales operat...