On behalf of tipalti, sd solutions is looking for a talented snr virtual card campaign manager to step onto a fintech unicorn rocketship! sd solutions is a staffing company operating globally. contact us to get more details about the benefits we offe...
On behalf of tipalti , sd solutions is looking for a talented snr virtual card campaign manager to step onto a fintech unicorn rocketship! sd solutions is a staffing company operating globally. contact us to get more details about the benefits we offer. we are searching for a b2b virtual card supplier enrollment campaign senior manager to play a key role in driving revenue by helping our existing clients and prospects optimize their adoption of virtual cards within their b2b invoice-to-pay processes. the ideal candidate will have a successful track record in implementation or account management in the mid-market b2b payments,commercial card and virtual card segment. this client-facing role will drive client adoption and increase revenue through effective client engagement and supplier enablement strategies, as well as close cross-functional collaboration. reporting to the vp of pay by card, this highly visible and strategically important role is a great opportunity to have a direct impact at a fast-growing and industry leading fintech company. responsibilities: key responsibilities: work closely with clients to understand their payment needs and supplier relationships, offering tailored virtual card solutions that maximize value and enhance their financial processes. drive client adoption of virtual cards, ensuring effective client and supplier engagement. conduct comprehensive spend analysis of clients's supplier files, identifying areas for virtual card optimization. provide actionable recommendations and best practices for supplier enablement to increase vir...
1 week ago be among the first 25 applicants direct message the job poster from staffscout are you detail-oriented, tech-savvy, and a problem solver with a passion for supporting high-performing teams? staffscout, a premier staffing company connecting global talent to u.s. law firms, is looking for a virtual assistant to join our team remotely. what you'll do: provide administrative and organizational support to law firms. manage schedules, emails, and client communication. handle data entry, research, and reporting with precision. assist in streamlining processes to ensure efficiency. proactively identify and solve challenges that arise. what we're looking for: high attention to detail: you notice the small things others miss. tech-savvy: proficient in tools like microsoft office, google suite, and project management software. problem solver: quick on your feet with creative solutions. fluent english speaker: excellent verbal and written communication skills. team player: collaborates effectively and supports organizational goals. what we offer: remote work: enjoy the flexibility to work from anywhere. competitive salary: be rewarded for your skills and contributions. generous pto: take the time you need to recharge. health and wellness stipend: support for your well-being. professional coaching & training: grow with us through ongoing development. why join staffscout? at staffscout, we believe in creating meaningful matches between talent and opportunity. we thrive on building long-term relationships, fostering professional growth, and empowering our team to excel. your ro...
**description**: the bilingual team lead is responsible for overseeing daily operations and supporting the performance of a team of customer support representatives for the sway account. this role ensures that service delivery standards are met, client expectations are exceeded, and continuous improvements are implemented. strong bilingual communication skills (english and spanish) are essential to manage both internal teams and external customer interactions effectively. **key responsibilities**: supervise, coach, and mentor a team of front-line agents ensuring consistent performance and adherence to kpis. conduct regular performance reviews, feedback sessions, and 1:1s with team members. monitor daily attendance, productivity, and service levels to ensure shift coverage and sla compliance. assist with onboarding, nesting, and uptraining of new hires or transitioning agents. handle escalated customer issues and provide timely resolution. collaborate closely with the qa, training, and workforce teams to align performance goals. provide daily, weekly, and monthly performance reports to operations leadership and client stakeholders. participate in internal and client calibration calls and ensure proper documentation of updates. maintain up-to-date knowledge of account processes, tools, and updates. - serve as a role model by demonstrating sway’s culture and values. **skills, knowledge & expertise**: proven experience in a supervisory or team lead role in a bpo or similar setting. strong command of both english and spanish (spoken and written). - experience suppor...
Join to apply for the paralegal role at virtual staffing careers join to apply for the paralegal role at virtual staffing careers direct message the job poster from virtual staffing careers candidate operations manager at legalsoft solutions are you a legal professional looking to work remotely? join us as a paralegal! what you’ll be doing: - manage and organize legal documents and files, ensuring everything is easily accessible and up to date. - gather and summarize information for attorneys, providing them with the insights they need to build strong cases. - draft essential legal documents and maintain clear communication with clients throughout the process. - handle scheduling and maintain case files, keeping everything on track and efficiently managed. - file documents promptly and provide administrative support to attorneys, helping the team stay organized. - conduct legal research and assist in drafting documents to support the legal team’s efforts. what we’re looking for: - a bachelor’s degree in law or current enrollment in law school. - bilingual fluency in spanish and english is essential. - at least 1 year of experience as a paralegal in a us law firm. - familiarity with specific legal practice areas as needed for the role. - proficiency with technology tools for communication and research. - strong organizational skills and a keen attention to detail. - excellent english communication skills, both written and verbal. - availability to work during us business hours. - a reliable laptop or desktop (8gb ram, core i5 or above) and a stable internet connectio...
Case manager with personal injury experience case manager with personal injury experience 3 days ago be among the first 25 applicants get ai-powered advice on this job and more exclusive features. direct message the job poster from virtual staffing careers candidate operations manager at legalsoft solutions passionate about making a difference in the legal field? join us as a legal case manager! what you'll be doing: - review and organize medical and billing records, ensuring every detail is accurate. - connect with healthcare providers to gather essential documents that keep cases moving forward. - interact with clients, collecting important documents like police reports and hospital records. - draft demand letters and maintain client information in our crm system. - act as the communication bridge between attorneys and clients, ensuring everyone stays on the same page. - stay on top of legal paperwork, filing liens, and preparing case summaries. what we’re looking for: - a bachelor’s degree is a plus but not required. - at least 2 years of experience in management, coordination, or similar roles. - fluent communication skills in both spanish and english. - proficiency in microsoft office (word, excel, powerpoint, and outlook). - excellent organizational skills with the ability to manage multiple tasks at once. - experience with databases and familiarity with management tools.. - detail-oriented, flexible, and ready to tackle any challenge. - a reliable laptop or desktop (8gb ram, core i5 or higher) and a stable internet connection (minimum 10 mbps). - availabili...
Case manager with personal injury experience case manager with personal injury experience 3 days ago be among the first 25 applicants get ai-powered advice on this job and more exclusive features. direct message the job poster from virtual staffing careers candidate operations manager at legalsoft solutions passionate about making a difference in the legal field? join us as a legal case manager! what you'll be doing: review and organize medical and billing records, ensuring every detail is accurate. connect with healthcare providers to gather essential documents that keep cases moving forward. interact with clients, collecting important documents like police reports and hospital records. draft demand letters and maintain client information in our crm system. act as the communication bridge between attorneys and clients, ensuring everyone stays on the same page. stay on top of legal paperwork, filing liens, and preparing case summaries. what we’re looking for: a bachelor’s degree is a plus but not required. at least 2 years of experience in management, coordination, or similar roles. fluent communication skills in both spanish and english. proficiency in microsoft office (word, excel, powerpoint, and outlook). excellent organizational skills with the ability to manage multiple tasks at once. experience with databases and familiarity with management tools.. detail-oriented, flexible, and ready to tackle any challenge. a reliable laptop or desktop (8gb ram, core i5 or higher) and a stable internet connection (minimum 10 mbps). availability to work us business hours. why you’ll...
Join to apply for the paralegal role at virtual staffing careers join to apply for the paralegal role at virtual staffing careers direct message the job poster from virtual staffing careers candidate operations manager at legalsoft solutions are you a legal professional looking to work remotely? join us as a paralegal! what you’ll be doing: manage and organize legal documents and files, ensuring everything is easily accessible and up to date. gather and summarize information for attorneys, providing them with the insights they need to build strong cases. draft essential legal documents and maintain clear communication with clients throughout the process. handle scheduling and maintain case files, keeping everything on track and efficiently managed. file documents promptly and provide administrative support to attorneys, helping the team stay organized. conduct legal research and assist in drafting documents to support the legal team’s efforts. what we’re looking for: a bachelor’s degree in law or current enrollment in law school. bilingual fluency in spanish and english is essential. at least 1 year of experience as a paralegal in a us law firm. familiarity with specific legal practice areas as needed for the role. proficiency with technology tools for communication and research. strong organizational skills and a keen attention to detail. excellent english communication skills, both written and verbal. availability to work during us business hours. a reliable laptop or desktop (8gb ram, core i5 or above) and a stable internet connection (minimum 10 mbps). why you’ll love w...
Case manager with personal injury experience case manager with personal injury experience 3 days ago be among the first 25 applicants get ai-powered advice on this job and more exclusive features. direct message the job poster from virtual staffing careers candidate operations manager at legal soft solutions passionate about making a difference in the legal field? join us as a legal case manager! what you'll be doing: - review and organize medical and billing records, ensuring every detail is accurate. - connect with healthcare providers to gather essential documents that keep cases moving forward. - interact with clients, collecting important documents like police reports and hospital records. - draft demand letters and maintain client information in our crm system. - act as the communication bridge between attorneys and clients, ensuring everyone stays on the same page. - stay on top of legal paperwork, filing liens, and preparing case summaries. what we’re looking for: - a bachelor’s degree is a plus but not required. - at least 2 years of experience in management, coordination, or similar roles. - fluent communication skills in both spanish and english. - proficiency in microsoft office (word, excel, power point, and outlook). - excellent organizational skills with the ability to manage multiple tasks at once. - experience with databases and familiarity with management tools.. - detail-oriented, flexible, and ready to tackle any challenge. - a reliable laptop or desktop (8gb ram, core i5 or higher) and a stable internet connection (minimum 10 mbps). - availabi...
Sales executive opportunity at virtual emily staffing we are seeking a skilled and driven sales executive to join our team. this role is perfect for individuals passionate about sales, customer success, and achieving targets. key responsibilities: - identify new business opportunities - develop and maintain long-term client relationships through strong communication and tailored solutions. - present compelling sales presentations and proposals that meet client needs. - negotiate contracts and close agreements to maximize revenue growth. - collaborate with internal teams to ensure seamless client onboarding and satisfaction. - meet and exceed monthly, quarterly, and annual sales targets by staying organized and focused. - maintain accurate records of sales activities using crm tools. requirements: - a bachelor's degree in business, marketing, communications, or a related field (preferred). - at least 3 years of proven experience in a sales role (b2b or b2c) with a track record of success. - excellent communication and interpersonal skills, with the ability to build rapport with clients. - strong negotiation and closing skills, with a focus on maximizing revenue growth. - a self-motivated and goal-oriented individual who can thrive in a fast-paced environment. - proficiency in microsoft office and crm systems (e.g., hubspot, salesforce). what we offer: - a competitive salary with performance-based commissions. - career development opportunities to help you grow professionally. - the flexibility to work remotely with 2 family days per year. - a supportive and collaborat...
About us logical media group is a full-service digital marketing agency committed to innovation, creativity, and performance. we help businesses grow through cutting-edge marketing strategies and data-driven solutions. as we continue expanding our capabilities, we’re seeking a tech-savvy, curious, and motivated cloud devops engineer based in colombia to join our growing team. about the role logical media group is seeking a cloud devops engineer to join our dynamic and innovative team. the successful candidate will be part of a fast-paced development team responsible for deployment, including performance tuning, scaling, and cost optimization on our cloud infrastructure. what you’ll do 1. collaborate with our development teams to understand the features and requirements for our product. 2. handle the deployment of optimized features developed by the team. 3. perform performance tuning to ensure the stability and efficiency of our product. 4. scale our cloud infrastructure to meet the growing needs of the business. 5. optimize costs associated with our cloud infrastructure. 6. work in 1-2 week sprints, focusing on specific layers of the product. 7. ensure all actions are aligned with best practices. key skills & requirements 1. proven experience as a devops engineer or similar role in software development and system administration. 2. experience with docker is required. 3. experience with google cloud platform or aws is required. 4. experience with apis and fastapi is a plus. 5. strong knowledge of python, node.js, and backend development is a plus. 6....
On behalf of tipalti , sd solutions is looking for a talented virtual card supplier enablement specialist to step onto a fintech unicorn rocketship! the supplier enablement specialist is part of a growing team focused on increasing revenue by onboarding suppliers to accept and receive virtual card payments. this role includes outreach to vendors via phone and email to gather information about payment capabilities and document clear instructions for payment processing. the specialist will manage vendor data in a crm, track vendor communications, and ensure suppliers are successfully enabled to accept virtual card payments. sd solutions is a staffing company operating globally. contact us to get more details about the benefits we offer. responsibilities: - research, qualify and enroll our customers’ suppliers in tipalti’s virtual card payment program and supplier network through emails campaigns and outbound calling - educate the supplier on the value of accepting virtual cards - identify and overcome objections through active listening, and effective and professional communication - guide the supplier through the enrollment process while providing an outstanding customer experience - efficiently and accurately gather all required data from the supplier to finalize the enrollment process, while demonstrating a strong attention to detail - meticulously document responses so that tipalti can process payment transactions appropriately on behalf of our clients. - gather all of the payment instructions, required information, and delivery method (web portal, ivr, etc....
Global client care collaborates with issuers, acquirers, processors, and merchants worldwide to develop and deliver the support model for visa inc. this includes day-to-day operations, product support, back-office support, and customer performance reporting. this critical operational senior director role leads our managed services team, providing services on behalf of our clients to their cardholders, and serves as the site leader for other client care teams in the building, such as disputes and client resolution. the role is responsible for developing departmental strategy, transforming operations for excellence, ensuring contractual compliance, owning p&l;, and contributing to our 2030 strategy focused on automation, ai, and self-service. the role emphasizes cutting-edge payment solutions, including ecommerce, virtual wallets, and mobile products. - provide strategic leadership and management for gcas, digital, and potentially, specialty services teams. - manage local operations for teams reporting into other parts of client care, such as disputes, cms, and client resolution. - oversee a multilingual team working in english, spanish, and portuguese. - develop a strong leadership pipeline with succession planning. - foster a customer-centric, performance-based culture focused on outcomes and world-class service. - lead technological initiatives aimed at improving customer experience, operational efficiency, revenue, and satisfaction. - ensure all tools, processes, procedures, documentation, and staffing are aligned to support scalable, successful deployment...
> > virtual emily is looking for a dynamic and results-driven sales executive to join our growing team. in this role, you will be responsible for identifying new business opportunities, building and maintaining client relationships, and driving revenue growth. if you're passionate about sales, customer success, and meeting targets, we’d love to hear from you. > > key responsibilities > > - proactively identify and generate new sales leads through outbound calls, networking, and market research. > - develop and maintain strong, long-term client relationships. > - understand client needs and present tailored solutions that align with company offerings. > - prepare and deliver compelling sales presentations and proposals. > - negotiate contracts and close agreements to maximize revenue. > - collaborate with internal teams (marketing, customer success, operations) to ensure seamless client onboarding and satisfaction. > - meet and exceed monthly, quarterly, and annual sales targets. > - maintain accurate records of sales activities and pipeline management using crm tools. > > requirements > > - bachelor’s degree in business, marketing, communications, or a related field (preferred). > - 3+ years of proven experience in a sales role (b2b or b2c). > - excellent communication and interpersonal skills. > - strong negotiation and closing skills. > - self-motivated, goal-oriented, and able to thrive in a fast-paced environment. > - proficient in microsoft office and crm systems (e.g., hubspot, salesforce). > > what we offer > > - competitive salary with performance-based commi...
**description**: - multichannel customer support - resolve issues related to billing, service delays, donations, and technical troubleshooting. - donor & client relationship management - support donor acquisition campaigns by answering questions, processing contributions, and maintaining accurate crm records. - escalate high-priority issues (e.g., compliance risks, sensitive cases) to ensure swift resolution. - documentation & compliance - log interactions in sway comm’s systems, ensuring adherence to data privacy regulations (e.g., hipaa, gdpr). - report recurring issues to optimize client workflows. - collaboration & improvement - partner with fulfillment and lead generation teams to streamline processes. - share insights to enhance multilingual support strategies. - bilingual fluency: professional proficiency in spanish and english (written/spoken). - experience: 1-2 years in customer service, call centers, or donor support; familiarity with crm tools (e.g., zendesk, salesforce). - technical skills: proficiency in microsoft office, contact center software, and multitasking across platforms. - traits: empathy, adaptability, and ability to de-escalate tense situations. - experience in nonprofit donor acquisition or fulfillment services. - knowledge of data security protocols for sensitive interactions. **key responsibilities**: - multichannel customer support - resolve issues related to billing, service delays, donations, and technical troubleshooting. - donor & client relationship management - support donor acquisition campaigns by answering quest...
**description**: the leading bpo solutions provider in medellin colombia, virtual staffing solutions, offers a wide-ranging and comprehensive outsourcing solutions from call center services to back-office support, to highly complex data processing for smes and large corporations in the us and uk. since its founding in 2018, the team has grown into a strong and competitive player in the bpo scene with over 1500+ employees and counting. virtual staffing has built its reputation of flexibility, quality, and industry excellence and has since brought its clients continual success in their business. we are looking for: customer support specialist responsibilities: - interact with clients across channels, providing friendly and efficient assistance - develop a deep understanding of our platform to address client inquiries accurately - listen to client needs, collaborate with teams, and solve problems effectively - document client interactions and transactions accurately in our systems - guide clients on seamless utilization of our platform for accessing earned wages qualifications: - strong bi-lingual english / spanish communication skills, both written and verbal - customer-focused attitude with a genuine desire to help clients - comfortable using technology and learning new software platforms - problem-solving skills to handle various client situations **key responsibilities**: **responsibilities**: - interact with clients across channels, providing friendly and efficient assistance - develop a deep understanding of our platform to address client inquir...
About us logical media group is a full-service digital marketing agency committed to innovation, creativity, and performance. we help businesses grow through cutting-edge marketing strategies and data-driven solutions. as we continue expanding our capabilities, we're seeking a tech-savvy, curious, and motivated cloud devops engineer based in colombia to join our growing team. about the role logical media group is seeking a cloud devops engineer to join our dynamic and innovative team. the successful candidate will be part of a fast-paced development team responsible for deployment, including performance tuning, scaling, and cost optimization on our cloud infrastructure. what you'll do collaborate with our development teams to understand the features and requirements for our product. handle the deployment of optimized features developed by the team. perform performance tuning to ensure the stability and efficiency of our product. scale our cloud infrastructure to meet the growing needs of the business. optimize costs associated with our cloud infrastructure. work in 1-2 week sprints, focusing on specific layers of the product. ensure all actions are aligned with best practices. key skills & requirements proven experience as a devops engineer or similar role in software development and system administration. experience with docker is required. experience with google cloud platform or aws is required. experience with apis and fastapi is a plus. strong knowledge of python, node.js, and backend development is a plus. familiarity with llms, langchain, and similar...
Global client care collaborates with issuers, acquirers, processors, and merchants worldwide to develop and deliver the support model for visa inc. this includes day-to-day operations, product support, back-office support, and customer performance reporting. this critical operational senior director role leads our managed services team, providing services on behalf of our clients to their cardholders, and serves as the site leader for other client care teams in the building, such as disputes and client resolution. the role is responsible for developing departmental strategy, transforming operations for excellence, ensuring contractual compliance, owning p&l;, and contributing to our 2030 strategy focused on automation, ai, and self-service. the role emphasizes cutting-edge payment solutions, including ecommerce, virtual wallets, and mobile products. - provide strategic leadership and management for gcas, digital, and potentially, specialty services teams. - manage local operations for teams reporting into other parts of client care, such as disputes, cms, and client resolution. - oversee a multilingual team working in english, spanish, and portuguese. - develop a strong leadership pipeline with succession planning. - foster a customer-centric, performance-based culture focused on outcomes and world-class service. - lead technological initiatives aimed at improving customer experience, operational efficiency, revenue, and satisfaction. - ensure all tools, processes, procedures, documentation, and staffing are aligned to support scalable, successful deployments. -...
Global client care collaborates with issuers, acquirers, processors, and merchants worldwide to develop and deliver the support model for visa inc. this includes day-to-day operations, product support, back-office support, and customer performance reporting.this critical operational senior director role leads our managed services team, providing services on behalf of our clients to their cardholders, and serves as the site leader for other client care teams in the building, such as disputes and client resolution. the role is responsible for developing departmental strategy, transforming operations for excellence, ensuring contractual compliance, owning p&l;, and contributing to our 2030 strategy focused on automation, ai, and self-service. the role emphasizes cutting-edge payment solutions, including ecommerce, virtual wallets, and mobile products.- provide strategic leadership and management for gcas, digital, and potentially, specialty services teams.- manage local operations for teams reporting into other parts of client care, such as disputes, cms, and client resolution.- oversee a multilingual team working in english, spanish, and portuguese.- develop a strong leadership pipeline with succession planning.- foster a customer-centric, performance-based culture focused on outcomes and world-class service.- lead technological initiatives aimed at improving customer experience, operational efficiency, revenue, and satisfaction.- ensure all tools, processes, procedures, documentation, and staffing are aligned to support scalable, successful deployments.- be accountable fo...
Join to apply for the customer success sales trainer role at sd solutions 1 day ago be among the first 25 applicants join to apply for the customer success sales trainer role at sd solutions get ai-powered advice on this job and more exclusive features. direct message the job poster from sd solutions it recruitment coordinator | it researcher at sd solutions on behalf of tipalti, sd solutions is looking for a talented the sales enablement partner to step onto a fintech unicorn rocketship! the sales enablement partner is crucial in supporting tipalti's customer-facing teams to drive long-term growth and customer satisfaction. this role includes onboarding new customer success managers (csms) and account managers (ams), ongoing training for existing team members, targeted skills development, and creating and managing a playbook and other enablement content tailored to the csm and am teams. you are results-driven, focusing on building relationships, solving problems, and creating solutions that empower csms and ams to succeed. you thrive developing, organizing, and delivering training content in various formats, including virtual, elearning, and in-person sessions. sd solutions is a staffing company operating globally. contact us to get more details about the benefits we offer. responsibilities: - provide enablement support to csms and ams, integrating training and support into their daily workflows. - understand the diverse needs of the csm and am teams, developing tailored training and educational materials to help them accelerate value for customers and drive rev...
On behalf of tipalti , sd solutions is looking for a talented virtual card specialist to step onto a fintech unicorn rocketship! the payment processing specialist is part of a growing global team focused on increasing revenue by onboarding suppliers to accept and receive virtual card payments. this role includes outreach to vendors via phone and email to gather information about payment capabilities and document clear instructions for payment processing. the specialist will track vendor communications and ensure suppliers are successfully enabled to accept virtual card payments. additionally, the specialist will deliver virtual credit card payments to enabled suppliers accurately and in a timely manner. sd solutions is a staffing company operating globally. contact us to get more details about the benefits we offer. responsibilities: contact suppliers/vendors via phone to process payments directly or through websites. generate and send payment emails to suppliers. ensure payments are authorized and posted promptly. manage payment escalations. post all payments accurately and within slas. maintain thorough and accurate files and documentation. collaborate with suppliers to ensure accurate payment processing details. requirements: excellent written and verbal english communication skills reliable and punctual with a strong work ethic. strong attention to detail and ability to manage multiple tasks efficiently. good communication skills and ability to interact professionally ability to work in a fast-paced, deadline-driven environment high standards of integrity e...
On behalf of tipalti , sd solutions is looking for a talented virtual card supplier enablement specialist to step onto a fintech unicorn rocketship! the supplier enablement specialist is part of a growing team focused on increasing revenue by onboarding suppliers to accept and receive virtual card payments. this role includes outreach to vendors via phone and email to gather information about payment capabilities and document clear instructions for payment processing. the specialist will manage vendor data in a crm, track vendor communications, and ensure suppliers are successfully enabled to accept virtual card payments. sd solutions is a staffing company operating globally. contact us to get more details about the benefits we offer. responsibilities: research, qualify and enroll our customers’ suppliers in tipalti’s virtual card payment program and supplier network through emails campaigns and outbound calling educate the supplier on the value of accepting virtual cards identify and overcome objections through active listening, and effective and professional communication guide the supplier through the enrollment process while providing an outstanding customer experience efficiently and accurately gather all required data from the supplier to finalize the enrollment process, while demonstrating a strong attention to detail meticulously document responses so that tipalti can process payment transactions appropriately on behalf of our clients. gather all of the payment instructions, required information, and delivery method (web portal, ivr, etc.) to execute payments accura...
On behalf of tipalti , sd solutions is looking for a talented the sales enablement partner to step onto a fintech unicorn rocketship! the sales enablement partner is crucial in supporting tipalti's customer-facing teams to drive long-term growth and customer satisfaction. this role includes onboarding new customer success managers (csms) and account managers (ams), ongoing training for existing team members, targeted skills development, and creating and managing a playbook and other enablement content tailored to the csm and am teams. you are results-driven, focusing on building relationships, solving problems, and creating solutions that empower csms and ams to succeed. you thrive developing, organizing, and delivering training content in various formats, including virtual, elearning, and in-person sessions. sd solutions is a staffing company operating globally. contact us to get more details about the benefits we offer. responsibilities: provide enablement support to csms and ams, integrating training and support into their daily workflows. understand the diverse needs of the csm and am teams, developing tailored training and educational materials to help them accelerate value for customers and drive revenue growth. design and update training content, ensuring it meets the team's evolving needs and integrates information from various sources. continuously improve and refine enablement processes to maximize team success and efficiency. align enablement initiatives with key internal and external events to ensure relevance and impact. collaborate with the broader enablement ...
Join to apply for the customer success sales trainer role at sd solutions 1 day ago be among the first 25 applicants join to apply for the customer success sales trainer role at sd solutions get ai-powered advice on this job and more exclusive features. direct message the job poster from sd solutions it recruitment coordinator | it researcher at sd solutions on behalf of tipalti , sd solutions is looking for a talented the sales enablement partner to step onto a fintech unicorn rocketship! the sales enablement partner is crucial in supporting tipalti's customer-facing teams to drive long-term growth and customer satisfaction. this role includes onboarding new customer success managers (csms) and account managers (ams), ongoing training for existing team members, targeted skills development, and creating and managing a playbook and other enablement content tailored to the csm and am teams. you are results-driven, focusing on building relationships, solving problems, and creating solutions that empower csms and ams to succeed. you thrive developing, organizing, and delivering training content in various formats, including virtual, elearning, and in-person sessions. sd solutions is a staffing company operating globally. contact us to get more details about the benefits we offer. responsibilities: provide enablement support to csms and ams, integrating training and support into their daily workflows. understand the diverse needs of the csm and am teams, developing tailored training and educational materials to help them accelerate value for customers and drive revenue growth. d...
Global client care collaborates with issuers, acquirers, processors, and merchants worldwide to develop and deliver the support model for visa inc. this includes day-to-day operations, product support, back-office support, and customer performance reporting. this critical operational senior director role leads our managed services team, providing services on behalf of our clients to their cardholders, and serves as the site leader for other client care teams in the building, such as disputes and client resolution. the role is responsible for developing departmental strategy, transforming operations for excellence, ensuring contractual compliance, owning p&l, and contributing to our 2030 strategy focused on automation, ai, and self-service. the role emphasizes cutting-edge payment solutions, including ecommerce, virtual wallets, and mobile products. - provide strategic leadership and management for gcas, digital, and potentially, specialty services teams. - manage local operations for teams reporting into other parts of client care, such as disputes, cms, and client resolution. - oversee a multilingual team working in english, spanish, and portuguese. - develop a strong leadership pipeline with succession planning. - foster a customer-centric, performance-based culture focused on outcomes and world-class service. - lead technological initiatives aimed at improving customer experience, operational efficiency, revenue, and satisfaction. - ensure all tools, processes, procedures, documentation, and staffing are aligned to support scalable, successful deployments. - be accountab...
Get ai-powered advice on this job and more exclusive features. at hr professional associates, we connect u.s.-based businesses with high-quality global talent. we specialize in staffing solutions that enable companies to scale efficiently, improve productivity, and reduce costs — without compromising on excellence. position overview: we are seeking a highly organized and experienced virtual administrative assistant to support our clients with day-to-day administrative tasks. the ideal candidate is detail-oriented, proactive, and has a strong background in administrative support. you will be responsible for ensuring smooth business operations by managing schedules, handling communications, organizing documents, and providing high-level support to leadership or team members. key responsibilities: manage calendars, appointments, and meetings across multiple time zones draft, format, and proofread emails, reports, and other business correspondence organize and maintain digital files and records with a high level of accuracy conduct internet research and compile relevant data or reports coordinate with internal teams and external stakeholders as needed assist with travel arrangements and itinerary planning perform other administrative duties as assigned to support the business required qualifications: minimum 3 years of strong administrative experience proven ability to handle multiple administrative tasks efficiently and accurately excellent written and verbal communication skills in english (c2) high level of professionalism, reliability, and discretion with sensitive informat...
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