CUSTOMER SUCCESS SPECIALIST - V-427

4 days ago be among the first 25 applicants get ai-powered advice on this job and more exclusive features. customer success specialist i @ worldpackers worldpackers is a global community formed by conscious travelers and welcoming hosts that has been promoting thousands of connections and unique experiences since 2014. we seek to foster the development and transformation of the world into a more socially & environmentally sustainable place. respect, inclusion, collaboration, and learning are worldpackers' main pillars. being a member at worldpackers - as a traveler, as a host, or as a team member - means being part of a collaborative community formed by members of all origins, without room for any sort of discriminatory behavior. with that, our team is built considering diversity and people with different points of view. we're looking for new members to join our community happiness team and help us enable more people to have unforgettable collaborative experiences! a customer success specialist i at worldpackers offers an efficient & outstanding service to all people interested in becoming part of the worldpackers’ community, applying the worldpackers’ use terms and policies. technical / human skills required for this position: - analysis, reports & google spreadsheet familiarity; - understanding portuguese and having good written communication skills in it is a plus. - non-violent communication, empathy, and active listening; - problem-solving and negotiation; - customer-centric view and promptness. the main activities for this position are: - replying to travel...