Se solicita secretaria contac center o call center para atención al cliente, llamadas, ventas asesoría, que sea una persona proactiva, positiva, buena comunicación verbal, persuasiva, cumplida en sus deberes, responsable puntual, buena vocalización e...
Apply for job job id 55183 location columbia full/part time full-time add to favorite jobs email this job hiring department trulaske college of business (academic department will be identified based upon ideal candidate's background and experience) j...
* descripción empresa: el servicio de empleo operado por comfama es la plataforma que conecta a las personas con las empresas que ofrecen oportunidades laborales y buscan atraer el talento que contribuya a su crecimiento y consolidación. las vacantes publicadas por el servicio de empleo comfama, corresponden a oportunidades de empleo ofrecidas por empresas de diversos sectores, ubicadas en medellín y antioquia. si estás interesado en consultar las vacantes para conectarte laboralmente con comfama, te recomendamos consultar nuestra página web www.comfama.com opción trabaja con nosotros * funciones del cargo: contento bps se encuentra en la búsqueda de gerente con 5 años de experiencia en desarrollo de negocios en operaciones de contact center y bpo. formación académica: profesional en carreras administrativas o afines, preferiblemente con especialización o maestría requerimientos para el cargo: formación complementaria preferiblemente en marketing y crm. competencias laborales: liderazgo, influencia, negociación, pensamiento estratégico, capacidad de análisis, orientación a resultados, planeación, organización, comunicación efectiva misión del cargo: garantizar los indicadores operativos y estratégicos de las operaciones de servicio al cliente, asegurando la entrega de valor a los aliados y gestionando los equipos de atención para proporcionar experiencias excepcionales a través de múltiples canales. funciones: - garantizar la implementación permanente y rigurosa del modelo operativo de la compañía. - controlar el objetivo propuesto, apoyando al personal en el diseño ...
Purpose & overall relevance for the organization: lead the dc operations managing multiple areas of the inbound, inventory control and outbound processes to deliver breakthrough results achieving company goals. this includes exceptional service and outstanding operational efficiencies to provide superior experience to our customers and consumers. foster an environment of enthusiasm, action, and accountability within the dc and 3pl teams to promote high levels of productivity and employee engagement while maintaining a safety and respectful workplace. key responsibilities: create strategies by partnering with the sales channels with the aim of improving customer satisfaction and achieving efficiencies across the supply chain. drive dc strategy implementation and key initiatives to fulfill all customer requirements and orders on time and in full. plan the resources needed with the input of customer service and order fulfillment to deliver breakthrough results in service and cost. oversee productivity and accuracy of dc operations, including receiving/put away, slotting, internal replenishment, vas services, picking, packing, returns handling, sample management, as well as inventory and process control to ensure an effective product flow through all areas of the dc. overall responsible for dc budget forecast and control with cost/benefit analysis to achieve kpis targets, including labor cpu, uph, and % over ns. plan and build up dc capability for all required service models and set resource capacity (storage and throughput) by improving productivity/cost to meet current and fu...
The red hat marketing team is looking for a field marketing manager to join us in bogota, colombia. in this role, you will develop and carry out key campaigns and programs to generate demand, promote revenue, and build brand awareness for red hat. you’ll work closely with the broader cross-functional regional marketing team to deploy and carry out integrated campaigns, as well as manage events and help sales teams with pipeline generation. you will interact with the regional demand center to gain visibility for global marketing campaigns, programs, and initiatives that can be adapted to the region, ensuring that regional needs are fulfilled and all goals are aligned and acknowledged. you’ll need to have excellent communication and coordination skills, ability to create comprehensive programs, proven project management experience, and expertise working with and directly supporting field sales and services teams. what you will do: - manage the strategy and initiatives that align with the regional services, sales, and marketing goals - carry out, develop, and implement marketing programs and sales campaigns to promote demand generation, product and services awareness, and market share - collaborate with red hat sales teams to develop and carry out activities to help promote revenue - support the development and implementation of launch plans across the region - work with the sales and cross area teams to develop marketing materials that effectively position red hat’s solutions and services across the region - work with territories and strategic account teams to pro...
¿quieres trabajar en un equipo de profesionales altamente cualificados? buscamos nuestro campaign manager. tu misión será asegurar la eficiencia de las campañas de entrada y salida a través del cumplimiento de los indicadores de medición de recaudo, productividad, y eficiencia de la operación. el perfil que buscamos debe contar con: - tecnólogo graduado y/o estudiante de séptimo semestre en adelante de carreras como administración, ingenierías, mercadotecnia y afines. - dos años de experiencia en gestión en tiempo real de operaciones y/o gestión de aplicativos para campañas de salida de empresas del sector de contact center. - excel avanzado. - lugar de residencia: medellín o municipios aledaños con fácil y rápido acceso al área metropolitana. tenemos para ti: - salario mensual competitivo: $ 2.738.682 – nomina plana - variable mensual por cumplimiento de indicadores: $ 486.879 - prestaciones sociales. - horario rotativo: de lunes a viernes entre las 8:00 a. m. y las 5:30 p. m. y los sábados de 8:00 a. m. a 12:00 p. m. o de 9:00 a. m. a 1:00 p. m. - contrato: término indefinido – 100% presencial en sede. - alianzas educativas para ti y tu familia. - portafolio de eneficios comerciales - convenios financieros - excelente ambienta laboral. - oportunidades de desarrollo profesional - un ambiente de trabajo dinámico y colaborativo aprovecha la oportunidad de unirte a nuestra familia. postúlate ahora y déjanos sorprenderte con lo que podemos lograr juntos....
**job description summary** ensures alignment of business priorities and sales/customer accounts; responsible for the development of alternative direct sales strategies aimed at achieving and/or exceeding the predetermined sales objectives; sells products and services primarily to a select group of large national accounts. individual contributor who guides others in resolving complex issues in specialized area based on existing solutions and procedures; works independently with guidance only in the most complex situations. **w**hy being part of coca cola latin america?** we’re accelerating our momentum as the fastest growing large consumer goods company in latin america. people are our focus when we’re collaborating with our diverse network of locally connected bottling partners, and when we’re returning every drop of water we use to communities and nature. we empower our employees to challenge the status quo, make bold recommendations, experiment and adapt, so we can grow together and make a great business even better. **here’s** some of the things**you’ll** be doing** co-lead, co-design and ensure implementation of integrated short and mid-term strategies in retail customers to accelerate customer-back, consumer-centric programs and thus accelerate all our portfolio incidence, net sales revenues (nrs) and profitability (margin) growth by bringing in the “voice of the customer” into the coca-cola company programs design early and thus maximize relevance and execution at the pos/“shop floor”. **position overview**: focus, scope, & impact: - key objective: t...
La agencia de gestión y colocación de empleo confa requiere para el cargo de asesor comercial contact center educación: técnico, tecnólogo en mercadeo y ventas experiencia: 24 meses en el área comercial competencias específicas: - manejo de excel - conocimiento en ventas contact center - gestión de proyectos competencias transversales: - persuasión - orientación al servicio - resolución de problemas - planeación y organizacióncondiciones contractuales: tipo de contrato: término fijo. salario $1.800.000 con prestaciones sociales horario: lunes a sábado de 8:00 am a 5:00 pmfunciones: - actuar como enlace entre el cliente y diferentes departamentos (ventas, marketing, desarrollo, finanzas). - mantener y desarrollar relaciones con clientes clave. - analizar datos de interacción con los clientes para identificar tendencias y áreas de mejora. - implementar estrategias para retener a los clientes existentes y minimizar la tasa de cancelación. - analizar datos de interacción con los clientes para identificar tendencias y áreas de mejora. - proporcionar asistencia técnica a los clientes para resolver problemas relacionados con productos o servicios....
Job description summary ensures alignment of business priorities and sales/customer accounts; responsible for the development of alternative direct sales strategies aimed at achieving and/or exceeding the predetermined sales objectives; sells products and services primarily to a select group of large national accounts. individual contributor who guides others in resolving complex issues in specialized area based on existing solutions and procedures; works independently with guidance only in the most complex situations. why being part of coca cola latin america? we’re accelerating our momentum as the fastest growing large consumer goods company in latin america. people are our focus when we’re collaborating with our diverse network of locally connected bottling partners, and when we’re returning every drop of water we use to communities and nature. we empower our employees to challenge the status quo, make bold recommendations, experiment and adapt, so we can grow together and make a great business even better. here’s some of the things you’ll be doing co-lead, co-design and ensure implementation of integrated short and mid-term strategies in retail customers to accelerate customer-back, consumer-centric programs and thus accelerate all our portfolio incidence, net sales revenues (nrs) and profitability (margin) growth by bringing in the “voice of the customer” into the coca-cola company programs design early and thus maximize relevance and execution at the pos/“shop floor”. position overview: focus, scope, & impact: - key objective: to accelerate tccs brands basket...
About broadvoice | gocontact at broadvoice | gocontact, we believe that exceptional customer experience is the cornerstone of business success. our ai-powered contact center and communications solutions are designed to help mid-market businesses simplify service, enhance satisfaction, and swiftly resolve issues. our holistic approach to cx sets us apart in the market. we don’t just provide software. we offer a proven cx framework backed by hands-on support. and our platform was built to be easy to deploy, intuitive to use, and scalable without chaos. every role in our company contributes to our mission of providing and creating exceptional experiences. whether you’re in product, sales, support, marketing, or operations, your work directly impacts our customers and, by extension, their customers. collaboration, innovation, and a shared commitment to excellence define our culture. position summary broadvoice is looking for an experienced technical implementation specialist to join our growing team. in this dynamic role, you will implement our product solutions by working with customers to build system requirements. the technical implementation specialist provides training and facilitates knowledge transfer through planning and execution; delivering a full assessment of existing voice and data networks, identifying needs & challenges, and adapting implementation plans to ensure a smooth transition to our voip network. key responsibilities - plan and troubleshoot customer voice and data networks - ensure a streamlined implementation process for customers by providing cut...
This is a remote position. schedule: 35 hours/week, monday to friday 9am to 5pm with 1 hour unpaid break client schedule: et (boston) job description: we are seeking a proactive and highly organized administrative assistant & customer service representative to support day-to-day operations, client communications, and ongoing project coordination. in addition to administrative and customer service responsibilities, this role will assist in managing social media platforms and email marketing efforts to help grow and engage our customer base. responsibilities: customer service & administrative support follow up with potential clients who have received estimates but haven’t responded schedule service calls and appointments outside of the main contact center manage multi-day job coordination and follow-up tasks communicate with field technicians regarding project updates and supply needs process invoices and follow up on payment collections handle customer inquiries and provide ballpark estimates when requested coordinate with suppliers (e.g., home depot) for order fulfillment and delivery updates maintain accurate client records and communication logs using service titan crm manage referral leads and new customer intake provide administrative support to the business owner while they’re on-site marketing & social media management create and send basic marketing emails to promote services, offers, or seasonal updates draft, schedule, and manage posts across social media platforms (e.g., facebook, instagram) engage with followers through comme...
You’ll be the face of our technical expertise, conducting compelling product demonstrations and technical presentations . by effectively communicating the value of our services, you'll help prospective customers understand how our solutions can solve their challenges. building and maintaining strong client relationships is key; you'll act as a trusted advisor , guiding them through their infrastructure decisions and becoming their go-to resource. sales & client support: act as a technical liaison for the sales team, providing expert product knowledge and technical consultation to potential clients. identify up-selling and cross-selling opportunities within existing client accounts based on their technical needs and future growth plans. conduct product demonstrations and technical presentations for prospective customers, effectively communicating the value proposition of our data center services. build and maintain strong relationships with clients, acting as a trusted advisor on their infrastructure needs. collaborate with the sales and marketing teams to develop and execute strategies for new business acquisition. assist in creating proposals and technical documentation for client solutions. provide post-sales technical support, ensuring customer satisfaction and successful implementation of services. what we offer: a commission-based structure that offers you flexibility. opportunities for professional growth and advancement. a supportive and collaborative team environment. access to ongoing training and development resources. requirements: experience: associate's degr...
At tp, we take pride in delivering innovative products that meet and exceed customer expectations. to support our continued growth, we are seeking an experienced product manager with experience in ai - based products to lead a multidisciplinary development team and drive the strategy and execution of key initiatives. candidate profile: experience with ai-based products bachelor’s degree in computer science, engineering, business, or a related field. 3+ years of experience as a product manager, product owner, business analyst, or similar roles. bilingual proficiency in english (c1 level). strong understanding of agile methodologies and tools (e.g., jira). proven ability to translate complex requirements into actionable strategies. excellent communication and leadership skills with a results-driven mindset. key responsibilities: drive the product and business planning processes for cross-functional teams. lead the full product lifecycle, including product and market research, competitor analysis, positioning, roadmap development, and product launch. translate product strategy into detailed technical and business requirements. analyze customer needs, market trends, and potential partnerships from an roi and build-vs-buy perspective. collaborate with engineering, qa, marketing, and sales teams to ensure seamless product development and release. develop key documentation including product roadmaps, business and product requirement documents (brd/prd), user stories, and adoption strategies. appraise new product ideas and contribute to the go-to-market strategy. preferred...
Únete a nuestro equipo!!! importante empresa inmobiliaria requiere personal comercial con experiencia en venta y asesoría telefónica - telemercadeo con experiencia en contact center. requisitos: - técnico, tecnólogo o estudiantes de últimos semestres con disponibilidad de tiempo completo o que no interfiera con horarios - experiencia en asesoría y ventas telefónicas en call center - actitud agresiva y motivación hacia el servicio. - disponibilidad para trabajar de manera presencial - horarios: lunes a viernes de 8:00am - 12:00m y 2:00 p.m. - 6:00pm y sábados 8:00 a.m. - 12:00 m. - conocimiento: marketing digital, manejo de crm, excel intermedio. funciones: - captación de clientes potenciales. - recorridos digitales. - gestión de telemercadeo - atención al cliente. - manejo de estrategias de comunicación. habilidades en excel, excelente presentación personal y servicio al cliente....
¿quieres trabajar en un equipo de profesionales altamente cualificados? buscamos nuestro campaign manager. tu misión será asegurar la eficiencia de las campañas de entrada y salida a través del cumplimiento de los indicadores de medición de recaudo, productividad, y eficiencia de la operación. el perfil que buscamos debe contar con: tecnólogo graduado y/o estudiante de séptimo semestre en adelante de carreras como administración, ingenierías, mercadotecnia y afines. dos años de experiencia en gestión en tiempo real de operaciones y/o gestión de aplicativos para campañas de salida de empresas del sector de contact center. excel avanzado. lugar de residencia: medellín o municipios aledaños con fácil y rápido acceso al área metropolitana. tenemos para ti: salario mensual competitivo: $ 2.738.682 nomina plana variable mensual por cumplimiento de indicadores: $ 486.879 prestaciones sociales. horario rotativo: de lunes a viernes entre las 8:00 a. m. y las 5:30 p. m. y los sábados de 8:00 a. m. a 12:00 p. m. o de 9:00 a. m. a 1:00 p. m. contrato: término indefinido 100% presencial en sede. alianzas educativas para ti y tu familia. portafolio de eneficios comerciales convenios financieros excelente ambienta laboral. oportunidades de desarrollo profesional un ambiente de trabajo dinámico y colaborativo aprovecha la oportunidad de unirte a nuestra familia. postúlate ahora y déjanos sorprenderte con lo que podemos lograr juntos.el equipo reclutador buscará estos conocimientos y habilidades en las postulaciones. añade las que te faltan a tu perfil para atraer su ate...
Position overview own the lowcode architecture that connects google, facebookmeta, tiktok, klaviyo, and other marketing apis into unified dashboards via databox, automated ad workflows, and realtime socialmoderation bots. most builds center on n8n ai agents, but youll also tap tools like supabase for storage, notion for project management and documentation, and, when needed, a bit of classic code to create seamless, insightrich experiences for our marketing team and highvalue clients. key responsibilities marketing data pipelines design and maintain n8n workflows that pull spend, impressions, clicks, conversions, and klaviyo email metrics into supabase or other data warehouses. normalize disparate metrics to support unified dashboards in databox or similar bi tools. ad post automation build agents that automatically launch, pause, and optimize campaigns based on realtime roas or cpl thresholds. autogenerate creative variations copy, images, video prompts using openai or similar models, and push them to ad platforms for testing. schedule and crosspost organic content across instagram, facebook, tiktok, and other emerging platforms. social listening moderation create sentimentanalysis bots to flag, hide, or escalate comments and direct messages. route customer concerns to zendesk or slack channels with complete context for faster resolution. stakeholder enablement translate marketing challenges into practical lowcode solutions, and provide proposals with roi estimates. document user guides and changelogs in notion, and lead workshops to enable the growth team ...
Quieres trabajar en un equipo de profesionales altamente cualificados? buscamos nuestro campaign manager. tu misión será asegurar la eficiencia de las campañas de entrada y salida a través del cumplimiento de los indicadores de medición de recaudo, productividad, y eficiencia de la operación. el perfil que buscamos debe contar con: - tecnólogo graduado y/o estudiante de séptimo semestre en adelante de carreras como administración, ingenierías, mercadotecnia y afines. - dos años de experiencia en gestión en tiempo real de operaciones y/o gestión de aplicativos para campañas de salida de empresas del sector de contact center. - excel avanzado. - lugar de residencia: medellín o municipios aledaños con fácil y rápido acceso al área metropolitana. tenemos para ti: - salario mensual competitivo: $ 2.738.682 – nomina plana - variable mensual por cumplimiento de indicadores: $ 486.879 - prestaciones sociales. - horario rotativo: de lunes a viernes entre las 8:00 a. m. y las 5:30 p. m. y los sábados de 8:00 a. m. a 12:00 p. m. o de 9:00 a. m. a 1:00 p. m. - contrato: término indefinido – 100% presencial en sede. - alianzas educativas para ti y tu familia. - portafolio de eneficios comerciales - convenios financieros - excelente ambienta laboral. - oportunidades de desarrollo profesional - un ambiente de trabajo dinámico y colaborativo aprovecha la oportunidad de unirte a nuestra familia. postúlate ahora y déjanos sorprenderte con lo que podemos lograr juntos....
Practicante universitario 2024 - primer semestre (perfiles digitales) practicante universitario 2024 - primer semestre (perfiles digitales) apply locations: medellin, colombia; bogota, colombia time type: full time posted on: posted 30+ days ago job requisition id: r120416 would you like to help us achieve our purpose of connecting more people, improve their lives and develop our communities? if so, tigo is for you! we believe in innovation, we adapt and are agents of change. our customers are at the center of everything we do. come and grow with our team, where together we will transform lives and communities. additionally, you will have the opportunity to participate in challenging projects and bring your innovative ideas. this is your opportunity, come and be part of sangre tigo! apply right now! objetivo del estudiante en práctica: compartir y afianzar los conocimientos previos adquiridos durante su pregrado en las diferentes líneas de formación digital de nuestra compañía y así mismo, desarrollar iniciativas y mejoras a través de proyectos retadores. requisitos: - estudiantes de últimos semestres de ingeniería electrónica, telecomunicaciones, mecatrónica, informática, sistemas, industrial, programación estadística, matemáticas, economía, física, marketing digital, biomédica y administración de empresas con enfoque en analítica. - no haber firmado un contrato de aprendizaje previo, excepto en la línea de formación de su pregrado. (contar con el aval del sena) - encontrarse habilitado y haber cumplido los requisitos solicitados por su ...
Our purpose mastercard powers economies and empowers people in 200+ countries and territories worldwide. together with our customers, we’re helping build a sustainable economy where everyone can prosper. we support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. title and summary manager - global customer success operations manager - global customer success operations, services overview services within mastercard is responsible for acquiring, engaging, and retaining customers by managing fraud and risk, enhancing cybersecurity, and improving the digital payments experience. we provide value-added services and leverage expertise, data-driven insights, and execution. the mission of our services global customer success center of excellence (coe) is to build a best-in-class customer success discipline that differentiates our services, drives superior business results for our customers, and generates advocacy within our customer base. the benefits of implementing customer success are well-articulated in the industry: increased customer lifetime value, higher adoption rates, reduced support tickets, improved product feedback loops, increased customer advocacy to support our b2b marketing efforts, and qualified leads for additional partnership opportunities. the customer success coe is focused on empowering a customer-centri...
¡estamos contratando! asesores comerciales call center en domina entrega total s.a.s., una empresa con más de 35 años de experiencia en el sector bpo y contact center, buscamos agentes de televentas con energía y actitud ganadora para unirse a nuestro equipo. si tienes pasión por las ventas, eres dinámico, persuasivo y te encanta conectar con las personas, ¡esta oportunidad es para ti! ¿qué necesitas para unirte? - bachiller graduado. - experiencia mínima de 6 meses en ventas call center. - habilidades básicas en herramientas ofimáticas. - actitud positiva, carisma y habilidades comerciales. - residencia en medellín o área metropolitana. lo que te ofrecemos: - salario de $1,423,500 + $200,000 auxilio de transporte legal vigente + comisiones sin techo. - contrato directo con la compañía. - horarios cómodos y estables: lunes a viernes entre 8:00 a.m. y 6:00 p.m., sábados de 9:00 a.m. a 3:00 p.m. ¡no trabajamos domingos, festivos ni hacemos jornadas nocturnas o de madrugada! - crecimiento y oportunidades de desarrollo. - ambiente laboral motivador y beneficios adicionales + salario emocional. si buscas estabilidad, crecimiento y un equipo que impulse tu éxito, ¡domina es tu lugar! postúlate ahora y sé parte de nuestro equipo. get notified about new commercial advisor jobs in medellín, antioquia, colombia . #j-18808-ljbffr required skill profession marketing y ventas...
Director, regional retail customers - central hubensures alignment of business priorities and sales/customer accounts; responsible for the development of alternative direct sales strategies aimed at achieving and/or exceeding the predetermined sales objectives; sells products and services primarily to a select group of large national accounts. individual contributor who guides others in resolving complex issues in specialized area based on existing solutions and procedures; works independently with guidance only in the most complex situations.why being part of coca cola latin america?we’re accelerating our momentum as the fastest growing large consumer goods company in latin america.people are our focus when we’re collaborating with our diverse network of locally connected bottling partners, and when we’re returning every drop of water we use to communities and nature. we empower our employees to challenge the status quo, make bold recommendations, experiment and adapt, so we can grow together and make a great business even better.here’s some of the things you’ll be doingco-lead, co-design and ensure implementation of integrated short and mid-term strategies in retail customers to accelerate customer-back, consumer-centric programs and thus accelerate all our portfolio incidence, net sales revenues (nrs) and profitability (margin) growth by bringing in the “voice of the customer” into the coca-cola company programs design early and thus maximize relevance and execution at the pos/“shop floor”.position overview:focus, scope,& impact:key objective: to accelerate tccs brands b...
¿quieres trabajar en un equipo de profesionales altamente cualificados? buscamos nuestro campaign manager. tu misión será asegurar la eficiencia de las campañas de entrada y salida a través del cumplimiento de los indicadores de medición de recaudo, productividad, y eficiencia de la operación. el perfil que buscamos debe contar con: - tecnólogo graduado y/o estudiante de séptimo semestre en adelante de carreras como administración, ingenierías, mercadotecnia y afines. - dos años de experiencia en gestión en tiempo real de operaciones y/o gestión de aplicativos para campañas de salida de empresas del sector de contact center. - excel avanzado. - lugar de residencia: medellín o municipios aledaños con fácil y rápido acceso al área metropolitana. tenemos para ti: - salario mensual competitivo: $ 2.738.682 – nomina plana - variable mensual por cumplimiento de indicadores: $ 486.879 - prestaciones sociales. - horario rotativo: de lunes a viernes entre las 8:00 a. m. y las 5:30 p. m. y los sábados de 8:00 a. m. a 12:00 p. m. o de 9:00 a. m. a 1:00 p. m. - contrato: término indefinido – 100% presencial en sede. - alianzas educativas para ti y tu familia. - portafolio de eneficios comerciales - convenios financieros - excelente ambienta laboral. - oportunidades de desarrollo profesional - un ambiente de trabajo dinámico y colaborativo aprovecha la oportunidad de unirte a nuestra familia. postúlate ahora y déjanos sorprenderte con lo que podemos lograr juntos....
Would you like to help us achieve our purpose of connecting more people, improve their lives and develop our communities? if so, tigo is for you! we believe in innovation, we adapt and are agents of change. our customers are at the center of everything we do. come and grow with our team, where together we will transform lives and communities. additionally, you will have the opportunity to participate in challenging projects and bring your innovative ideas. this is your opportunity, come and be part of sangre tigo! ejecutivo b2b2c 1 identificar y proponer oportunidades comerciales b2c para clientes b2b/masivo. 2 gestionar y asegurar el cumplimiento del modelo de actuación para la atención de los clientes foco así como los procesos,logística, políticas y directrices asociadas a cada proceso. 3 negociar y cerrar acuerdos comerciales, asegurando márgenes de rentabilidad y cumplimiento de los objetivos de ventas. 4 asegurar la ejecución de los acuerdos comerciales desde el 360° de la operación para su región. 5 implementar planes de mejoramiento que apunten al aseguramiento de la calidad y productividad de la gestión comercial. 6 trabajar alineado con los equipos multidisciplinarios (marketing, producto, trade, operaciones, entre otros), para asegurar la gestión comercial. 7 definir las transacciones aplicables y el plan de empoderamiento en todos sus níveles, así como su correcta y oportuna documentación y comunicación. 8 asegurar el conocimiento y actualización permanente de indicadores, oferta, procesos y modelo de actuación comercial del personal que ...
Our purpose mastercard powers economies and empowers people in 200+ countries and territories worldwide. together with our customers, we’re helping build a sustainable economy where everyone can prosper. we support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. title and summary manager - global customer success operations manager - global customer success operations, services overview services within mastercard is responsible for acquiring, engaging, and retaining customers by managing fraud and risk, enhancing cybersecurity, and improving the digital payments experience. we provide value-added services and leverage expertise, data-driven insights, and execution. the mission of our services global customer success center of excellence (coe) is to build a best-in-class customer success discipline that differentiates our services, drives superior business results for our customers, and generates advocacy within our customer base. the benefits of implementing customer success are well-articulated in the industry: increased customer lifetime value, higher adoption rates, reduced support tickets, improved product feedback loops, increased customer advocacy to support our b2b marketing efforts, and qualified leads for additional partnership opportunities. the customer success coe is focused on empowering a customer-centric services organ...
¡Únete a nuestro equipo y acelera tu carrera con nosotros! estamos buscando un **telemercaderista** apasionado por el fitness y con excelente atención al cliente para formar parte de nuestro gimnasio **objetivos**: - brindar una atención sobresaliente a nuestros afiliados y prospectos, mientras gestionas procesos clave para el crecimiento del gimnasio. **responsabilidades**: - conocer en profundidad nuestros servicios, programas y equipamiento para asesorar a los clientes de manera efectiva y personalizada. - manejar sistemas internos (clez, training gym, keos) para asegurar una gestión eficiente de las bases de datos y procesos. - ofrecer un servicio pre y post venta de excelencia, resolviendo consultas por teléfono y medios virtuales. - administrar el chatbot del gimnasio para dar información sobre promociones, clases y políticas, asegurando una atención ágil y efectiva. - implementar estrategias de upselling y cross-selling, recomendando productos y servicios adicionales que mejoren la experiência fitness de nuestros clientes. - gestionar la facturación de pagos de servicios adicionales y asegurar la correcta creación de perfiles de afiliados. - trabajar en conjunto con el equipo de marketing para impulsar campañas que potencien nuestras ventas online. **requisitos de educación**: - técnico, tecnólogo o estudiante en áreas comerciales, administrativas o relacionadas con el fitness. **¿qué ganarás?** - honorarios: $1.800.000 + beneficios adicionales. - contrato: prestación de servicios. - horario: lunes a viernes. si te apasiona el fitness y tiene...
You’ll be the face of our technical expertise, conducting compelling product demonstrations and technical presentations. by effectively communicating the value of our services, you'll help prospective customers understand how our solutions can solve their challenges. building and maintaining strong client relationships is key; you'll act as a trusted advisor, guiding them through their infrastructure decisions and becoming their go-to resource. sales & client support: act as a technical liaison for the sales team, providing expert product knowledge and technical consultation to potential clients. identify up-selling and cross-selling opportunities within existing client accounts based on their technical needs and future growth plans. conduct product demonstrations and technical presentations for prospective customers, effectively communicating the value proposition of our data center services. build and maintain strong relationships with clients, acting as a trusted advisor on their infrastructure needs. collaborate with the sales and marketing teams to develop and execute strategies for new business acquisition. assist in creating proposals and technical documentation for client solutions. provide post-sales technical support, ensuring customer satisfaction and successful implementation of services. what we offer: a commission-based structure that offers you flexibility. opportunities for professional growth and advancement. a supportive and collaborative team environment. access to ongoing training and development resources. requirements: exp...
Get ai-powered advice on this job and more exclusive features. hinduja global solutions (hgs) is a global company specializing in business process management (bpm) and digital customer experience (cx) solutions. hgs offers a range of services including contact center solutions, back-office processing, and integrated digital platforms. they are part of the hinduja group, a large multinational conglomerate. with over 20,000 employees across 34 delivery centers in 8 countries, hgs offers a spectrum of technology, digital marketing, and outsourcing solutions tailored to specific industry verticals. hgs is looking for someone with the following - core skills & knowledge programming: expert python; deep use of pandas, numpy, scikit-learn, pytorch/lightning; strong oo and functional patterns. large language models: fine-tuning (lora, qlora, peft), prompt engineering, evaluation (bleu, bertscore, hallucination metrics). machine learning: classical algorithms (tree-based, linear, ensemble, time-series), hyper-parameter search (optuna, ray tune), model explainability (shap, captum). statistical methods: experimental design, p-value and power analysis, bayesian a/b testing, causal inference. vector search & rag: embedding generation, similarity search tuning (hnsw, ivf-pq), chunking strategies, knowledge-base hygiene. devops & tooling: git, docker, conda/poetry, make/task, notebook versioning, automated linting & unit tests (pytest). cloud & data platforms: familiarity with aws (sagemaker, bedrock) or azure (ml, openai) plus modern data warehouses (snowflake, redshift, bigquery) and l...
Join to apply for the especialista en marketing y eventos / analista de marketing role at advanced fertility center of texas job description buscamos un(a) profesional apasionado(a) por el marketing con al menos 5 años de experiencia en el sector de ...
Solvd is an ai-first advisory and digital engineering firm on a mission to redefine how ai transforms business. working at the intersection of strategy and execution, we help clients move from experimentation to real roi through the industry’s most a...
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