Join to apply for the business intelligence analyst 3 role at twilio who we are at twilio, we’re shaping the future of communications, all from the comfort of our homes. we deliver innovative solutions to hundreds of thousands of businesses and empow...
At twilio, we’re shaping the future of communications, all from the comfort of our homes. we deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. ...
Who we are at twilio, we’re shaping the future of communications, all from the comfort of our homes. we deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. our dedication to remote-first work , and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. as we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. your career at twilio is in your hands. see yourself at twilio join the team as twilio’s next business intelligence and data analyst (l2) who we are at twilio, we’re shaping the future of communications, all from the comfort of our homes. we deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. our dedication to remote-first work , and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant, diverse team making a global impact each day. as we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. your career at twilio is in your hands. about the job this position is needed to provide actionable insights into strategic operations initiatives through the application of your expertise in quantitative analysis, technical systems, and leadership i...
Who we are at twilio, we’re shaping the future of communications, all from the comfort of our homes. we deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. our dedication to remote-first work , and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. as we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. your career at twilio is in your hands. see yourself at twilio join the team as twilio’s next sr. business systems analyst, salesforce opportunity lifecycle management. about the job this position is needed to build extraordinary tools and solutions for our rapidly growing go-to-market teams. the gtm systems operations is crucial for the success and scalability of our go-to-market efforts. we are the drivers of the system, process, and data improvements that unlock new possibilities across the sales, revenue operations and gtm organization. the sr ba, olm will work within the sales automation team to support, build and maintain solutions for the opportunity lifecycle value stream. responsibilities in this role, you’ll: collaborate with product owners, builders, and program managers to architect and manage solutions within salesforce as well as adjacent technologies develop and maintain a holistic view of crm-based processes and user personas to ensure your projects are co...
See yourself at twilio join the team as twilio’s next senior gtm data engineer 3 on the sales systems team. who we are at twilio, we’re shaping the future of communications, all from the comfort of our homes. we deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. our dedication to remote-first work , and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant, diverse team making a global impact each day. as we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. your career at twilio is in your hands. about the job this position is needed to help the go-to-market team to build and design a strong data pipeline and implement multiple data integrations and have great capabilities, skills and enthusiasm to tackle data puzzles and analytics issues. we're seeking a senior data engineer to join our sales systems team, focusing on gtm systems automation and data integration. in this role, you'll architect and maintain the data infrastructure that powers twilio's sales operations, connecting our gtm systems with our data lake and enabling data-driven decision making across our sales organization. you'll be responsible for managing big data pipelines that process billions of messages daily, while ensuring seamless integration between our sales platforms and analytics infrastructure. responsibilities in this role, you’ll: design and implement scalab...
Who we are at twilio, we’re shaping the future of communications, all from the comfort of our homes. we deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. our dedication to remote-first work , and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. as we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. your career at twilio is in your hands. see yourself at twilio join the team as our next compliance operations specialist. about the job this position is needed to review alerts/accounts for sms and voice compliance and determine if activity is in compliance according to twilio’s voice policy, messaging policy, acceptable use policy and meets ctia and tcpa requirements. at twilio, our mission is to power the future of communications. we believe that communication should be at the heart of every product and customer experience. unfortunately, communications can also be misused by bad actors who attempt to game the system for nefarious purposes. we are looking for someone that is passionate about preventing fraud and abuse. the ideal candidate has strong research and investigation skills and enjoys challenging and complex case work. responsibilities: in this role, you’ll: investigate cases quickly and efficiently, perform analysis to understand bad actor behavior and demons...
See yourself at twilio join the team as our next noc manager for twilio’s network operations team. who we are at twilio, we’re shaping the future of communications, all from the comfort of our homes. we deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. our dedication to remote-first work , and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant, diverse team making a global impact each day. as we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. your career at twilio is in your hands. about the job twilio is looking for a seasoned manager to join our noc team. the noc is responsible for monitoring the performance of our carrier partner network and troubleshooting carrier-related issues across voice, sms, and identity services. the noc works tirelessly to ensure that our carrier partner network provides the high quality and high performance that twilio’s customers expect. responsibilities in this role, you’ll: lead and coordinate the day-to-day operations of a team of noc engineers, ensuring 24/7 availability and on-call coverage. act as an escalation point for complex issues, engaging directly with carriers, providers, and suppliers to resolve incidents. oversee real-time monitoring and alerting for voice, sms, and identity service quality, continuously improving detection, automation, and incident response. manage customer-facing ...
Who we are at twilio, we’re shaping the future of communications, all from the comfort of our homes. we deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. our dedication to remote-first work , and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. as we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. your career at twilio is in your hands. see yourself at twilio join the team as our next technical account manager 3 about the job twilio is looking for an experienced technical account manager who is going to be the designated technical point contact to support and partner with our top tier strategic customers in north america during pst working hours. as a designated technical contact you will work with our customers to resolve complex technical problems with potentially very costly and far-reaching consequences. you should have an interest in digging deep as well as be able to zoom out and look at the larger picture. tams are technical product experts that are most familiar with their customer's’ implementation and twilio technologies to deliver recommendations to make the customer’s environment less susceptible to business impacting downtime resolution. with their proactive insights & guidance tams are supporting their customers and nurturing the customer twilio partn...
Who we are at twilio, we’re shaping the future of communications, all from the comfort of our homes. we deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. our dedication to remote-first work, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. as we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. your career at twilio is in your hands. see yourself at twilio join the team as our next technical account manager 3 about the job twilio is looking for an experienced technical account manager who is going to be the designated technical point contact to support and partner with our top tier strategic customers in north america during pst working hours. as a designated technical contact you will work with our customers to resolve complex technical problems with potentially very costly and far-reaching consequences. you should have an interest in digging deep as well as be able to zoom out and look at the larger picture. tams are technical product experts that are most familiar with their customer's’ implementation and twilio technologies to deliver recommendations to make the customer’s environment less susceptible to business impacting downtime resolution. with their proactive insights & guidance tams are supporting their customers and nurturing the customer twilio ...
Who we are at twilio, we’re shaping the future of communications, all from the comfort of our homes. we deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. our dedication to remote-first work, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. as we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. your career at twilio is in your hands. see yourself at twilio join the team as our next technical account manager 3 about the job twilio is looking for an experienced technical account manager who is going to be the designated technical point contact to support and partner with our top tier strategic customers in north america during pst working hours. as a designated technical contact you will work with our customers to resolve complex technical problems with potentially very costly and far-reaching consequences. you should have an interest in digging deep as well as be able to zoom out and look at the larger picture. tams are technical product experts that are most familiar with their customer's’ implementation and twilio technologies to deliver recommendations to make the customer’s environment less susceptible to business impacting downtime resolution. with their proactive insights & guidance tams are supporting their customers and nurturing the customer twilio ...
See yourself at twilio join the team as our next noc manager for twilio’s network operations team. who we are at twilio, we’re shaping the future of communications, all from the comfort of our homes. we deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. our dedication to remote-first work, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant, diverse team making a global impact each day. as we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. your career at twilio is in your hands. about the job twilio is looking for a seasoned manager to join our noc team. the noc is responsible for monitoring the performance of our carrier partner network and troubleshooting carrier-related issues across voice, sms, and identity services. the noc works tirelessly to ensure that our carrier partner network provides the high quality and high performance that twilio’s customers expect. responsibilities in this role, you’ll: - lead and coordinate the day-to-day operations of a team of noc engineers, ensuring 24/7 availability and on-call coverage. - act as an escalation point for complex issues, engaging directly with carriers, providers, and suppliers to resolve incidents. - oversee real-time monitoring and alerting for voice, sms, and identity service quality, continuously improving detection, automation, and incident response. - manage ...
Who we are at twilio, we’re shaping the future of communications, all from the comfort of our homes. we deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. our dedication to remote-first work, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. as we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. your career at twilio is in your hands. see yourself at twilio join the team as our next technical account manager 3 about the job twilio is looking for an experienced technical account manager who is going to be the designated technical point contact to support and partner with our top tier strategic customers in north america during pst working hours. as a designated technical contact you will work with our customers to resolve complex technical problems with potentially very costly and far-reaching consequences. you should have an interest in digging deep as well as be able to zoom out and look at the larger picture. tams are technical product experts that are most familiar with their customer's’ implementation and twilio technologies to deliver recommendations to make the customer’s environment less susceptible to business impacting downtime resolution. with their proactive insights & guidance tams are supporting their customers and nurturing the customer twi...
See yourself at twilio join the team as our next noc manager for twilio’s network operations team. who we are at twilio, we’re shaping the future of communications, all from the comfort of our homes. we deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. our dedication to remote-first work, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant, diverse team making a global impact each day. as we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. your career at twilio is in your hands. about the job twilio is looking for a seasoned manager to join our noc team. the noc is responsible for monitoring the performance of our carrier partner network and troubleshooting carrier-related issues across voice, sms, and identity services. the noc works tirelessly to ensure that our carrier partner network provides the high quality and high performance that twilio’s customers expect. responsibilities in this role, you’ll: - lead and coordinate the day-to-day operations of a team of noc engineers, ensuring 24/7 availability and on-call coverage. - act as an escalation point for complex issues, engaging directly with carriers, providers, and suppliers to resolve incidents. - oversee real-time monitoring and alerting for voice, sms, and identity service quality, continuously improving detection, automation, and incident response. - manag...
Who we are at twilio, we’re shaping the future of communications, all from the comfort of our homes. we deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. our dedication to remote-first work , and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. as we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. your career at twilio is in your hands. see yourself at twilio join the team as twilio’s next product operation specialist 1. about the job twilio is seeking a product operations specialist i to support our porting and hosting operations—a key component of twilio’s global number management team. this role ensures customers can seamlessly port phone numbers, manage number hosting, and experience reliable service during transitions. you’ll work across carrier networks, internal tools, and product teams to troubleshoot, coordinate, and optimize porting workflows at scale. the level 1 role is an entry-level position ideal for someone who is detail-oriented, process-driven, with excelsior customer servicing skills and excited to work at the intersection of product, operations, and telecom . this position plays a vital role in ensuring twilio’s phone number experience remains best-in-class. responsibilities in this role, you’ll: wear the customer’s shoes : champion the customer...
Who we are at twilio, we’re shaping the future of communications, all from the comfort of our homes. we deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. our dedication to remote-first work, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. as we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. your career at twilio is in your hands. see yourself at twilio join the team as our next technical account manager 3 about the job twilio is looking for an experienced technical account manager who is going to be the designated technical point contact to support and partner with our top tier strategic customers in north america during pst working hours. as a designated technical contact you will work with our customers to resolve complex technical problems with potentially very costly and far-reaching consequences. you should have an interest in digging deep as well as be able to zoom out and look at the larger picture. tams are technical product experts that are most familiar with their customer's’ implementation and twilio technologies to deliver recommendations to make the customer’s environment less susceptible to business impacting downtime resolution. with their proactive insights & guidance tams are supporting their customers and nurturing th...
At twilio, we’re shaping the future of communications, all from the comfort of our homes. we deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. our dedication to remote-first work, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. as we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. your career at twilio is in your hands. see yourself at twilio join the team as our next technical account manager 3 about the job twilio is looking for an experienced technical account manager who is going to be the designated technical point contact to support and partner with our top tier strategic customers in north america during pst working hours. as a designated technical contact, you will work with our customers to resolve complex technical problems with potentially very costly and far-reaching consequences. you should have an interest in digging deep as well as be able to zoom out and look at the larger picture. tams are technical product experts that are most familiar with their customers’ implementation and twilio technologies to deliver recommendations to make the customer’s environment less susceptible to business impacting downtime resolution. with their proactive insights & guidance, tams are supporting their customers and nurturing the customer twilio partne...
At twilio, we’re shaping the future of communications, all from the comfort of our homes. we deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. our dedication to remote-first work, and a strong culture of connection and global inclusion, means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. as we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work truly rewarding. your career at twilio is in your hands. see yourself at twilio join the team as twilio’s next technical account manager. although headquartered in san francisco, we have a presence throughout south america, europe, asia, and australia. we are on a journey to becoming a global company that actively opposes racism and all forms of oppression and bias. twilio supports diversity, equity, & inclusion worldwide. about the job we are seeking an experienced technical account manager to serve as the primary technical support contact for our strategic customers. the role involves supporting customers during central hours (9am to 6pm ct) , handling complex technical cases with significant impact, and providing proactive guidance to enhance customer environments using twilio technologies. the role requires the ability to analyze both detailed technical issues and the broader customer context, maintain composure under workload pressures, and prioritize effectively. holiday coverage may ...
At twilio, we’re shaping the future of communications, all from the comfort of our homes. we deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. our dedication to remote-first work and a strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. as we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work truly rewarding. your career at twilio is in your hands. see yourself at twilio join the team as our next technical account manager 3 although we're headquartered in san francisco, we're on a journey to becoming a globally antiracist company that supports diversity, equity & inclusion wherever we do business. we employ thousands of twilions worldwide, and we're looking for more builders, creators, and visionaries to help fuel our growth momentum. about the job twilio is looking for an experienced technical account manager who will be the designated technical point of contact to support and partner with our top-tier strategic customers in north america during pst/cst/est working hours. as a technical contact, you will work with customers to resolve complex technical problems with potentially costly and far-reaching consequences. you should have an interest in digging deep and also be able to see the larger picture. tams are technical product experts familiar with their customer's implementatio...
Join the team as our next inventory operations expert (l2) on twilio’s phone number regulatory & inventory operations team. who we are at twilio, we’re shaping the future of communications, all from the comfort of our homes. we deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. our dedication to remote-first work and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant, diverse team making a global impact each day. as we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. your career at twilio is in your hands. about the job the who, what, where and why twilio is seeking an operations engineer to help us scale our phone number inventory operations globally. this role will join the team whose primary responsibilities include managing our worldwide phone number inventory. your focus will be to manage daily functions that protect our supply chain of phone numbers, ensure twilio customers have access to provision phone numbers, and ensure we’re delivering on our kpis. the product operations team is a key part of twilio’s super network, whose mission is to provide the infrastructure that catalogs, orchestrates, and delivers the world's connectivity. responsibilities in this role, you’ll: 1. ensure that our supply of phone numbers meets customer demand without incurring undue inventory carrying costs. 2. work closely with ...
Source meridian is a development software company that works on solving the industry’s most challenging problems in healthcare practices. we are laser-focused on specific technologies in the healthcare and life science industries: healthcare technology, artificial intelligence and healthcare interoperability. as a company, we are most proud of analyzing and questioning an organization’s existing business model and suggesting new digitized pathways that result in higher functionality for servicing patients. using artificial intelligence and big data we establish our clients in the forefront of the industry! as a company, we have a huge focus on our collaborators. we feel proud to work with amazing, collaborative and brilliant people who make source meridian a great place to work. in the search we are looking for a sr. backend developer (php – java) to join our team and work for one of our inspiring projects. we are always captivated by challenge-driven people that are passionate about technology. must have for this role 1. 7+ years of experience. 2. advanced php (lumin – laravel). 3. java 8. 4. docker, aws/ecs. 5. mysql and database modeling. 6. microservices architectures. 7. streaming integration (twilio/zoom). 8. rest api design. nice to have: 1. advanced docker compose. 2. container orchestration. 3. advanced microservices architectures knowledge. 4. docker with omni. some of the awesome benefits and perks we offer 1. permanent contract. 2. learning and continuous growth environment. 3. benefit package focused on health and well-being. 4....
Who we are at twilio, we're shaping the future of communications, all from the comfort of our homes. we deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. our dedication to remote-first work, and strong culture of connection and global inclusion means that no matter your location, you're part of a vibrant team with diverse experiences making a global impact each day. as we continue to revolutionize how the world interacts, we're acquiring new skills and experiences that make work feel truly rewarding. your career at twilio is in your hands. see yourself at twilio join the team as twilio's next sr. business systems analyst, salesforce opportunity lifecycle management. about the job this position is needed to build extraordinary tools and solutions for our rapidly growing go-to-market teams. the gtm systems operations is crucial for the success and scalability of our go-to-market efforts. we are the drivers of the system, process, and data improvements that unlock new possibilities across the sales, revenue operations and gtm organization. the sr ba, olm will work within the sales automation team to support, build and maintain solutions for the opportunity lifecycle value stream. responsibilities in this role, you'll: - collaborate with product owners, builders, and program managers to architect and manage solutions within salesforce as well as adjacent technologies - develop and maintain a holistic view of crm-based processes and user personas to ensure your projects ...
Join the team as our next systems contract specialist on twilio’s global operations’s support systems team. who we are at twilio, we’re shaping the future of communications, all from the comfort of our homes. we deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. our dedication to remote-first work and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant, diverse team making a global impact each day. as we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. your career at twilio is in your hands. about the job this position is needed to manage our systems contracts, renewals, and vendor relations for global operations at twilio. responsibilities in this role, you’ll: 1. work on renewals of our systems contracts by creating and following up on purchase orders. 2. cultivate relationships with our vendors and attend regular check-ins. 3. partner with business owners, finance, legal, procurement, and security teams to ensure contracts are executed on time and invoices are cleared on time. 4. maintain a meticulous list of systems with details of spend and renewal timelines. qualifications not all applicants will have skills that match a job description exactly. twilio values diverse experiences in other industries, and we encourage everyone who meets the required qualifications to apply. while having “desired” qualific...
Who we are at twilio, we're shaping the future of communications, all from the comfort of our homes. we deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. our dedication to remote-first work, and strong culture of connection and global inclusion means that no matter your location, you're part of a vibrant team with diverse experiences making a global impact each day. as we continue to revolutionize how the world interacts, we're acquiring new skills and experiences that make work feel truly rewarding. your career at twilio is in your hands. see yourself at twilio join the team as twilio's next customer experience business intelligence analyst (p3). about the job this position is needed so twilio can hear the voice of customer and improve our products and services. voice of the customer (voc) is a term that describes customer feedback about their experiences. it focuses on customer needs, expectations, understandings, and product/service improvement. a voc program also gives insight into customer preferences, problems, and complaints. voc drives increased customer satisfaction and loyalty by helping twilio identify and respond to issues. twilio is seeking a business intelligence analyst to join our customer experience (cx) team. the cx team champions the voice of customer by owning twilio's net promoter survey (nps) program and by measuring the experience interacting with twilio across the entire customer journey. customer experience is part of the customer experience op...
At twilio, we’re shaping the future of communications, all from the comfort of our homes. we deliver innovative solutions tohundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. our dedication to remote-first work , and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. as we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. your career at twilio is in your hands. see yourself at twilio join the team as twilio’s next product operation specialist 1. about the job twilio is seeking a product operations specialist i to support our porting and hosting operations—a key component of twilio’s global number management team. this role ensures customers can seamlessly port phone numbers, manage number hosting, and experience reliable service during transitions. you’ll work across carrier networks, internal tools, and product teams to troubleshoot, coordinate, and optimize porting workflows at scale. the level 1 role is an entry-level position ideal for someone who is detail-oriented, process-driven, with excelsior customer servicing skills and excited to work at the intersection of product, operations, and telecom . this position plays a vital role in ensuring twilio’s phone number experience remains best-in-class. responsibilities in this role, you’ll: - wear the customer’s shoes : champion the ...
Role overview experienced web developer specializing in c#, shopify, and api integration with nav erp. responsible for designing, developing, and maintaining our e-commerce platform, ensuring seamless integration with our nav erp system. additionally, involved in administering the bespoke b2b and shopify portals and providing support to its users. education and skills required: bachelor's degree in computer science, information technology, or related field.4 years of proven experience as a web developer with expertise in c#, shopify, and api integration.strong proficiency in html, css, javascript, and other web development languages and frameworks.experience working with shopify's platform, including theme development, app integration, and api usage.familiarity with erp systems, specifically nav 2009 r2 (microsoft dynamics nav), and experience integrating erp with e-commerce platforms.solid understanding of restful apis and experience with api integration and development.knowledge of sql server administration, sql scripting – stored procedures and views, powerbi – used to crystal reports, json file structure and web services in b2b i.e. sendgrid, twilio.excellent problem-solving skills and attention to detail.strong communication and collaboration skills, with the ability to work effectively in a team environment while being a remote worker. preferred qualifications: 4 years of solid experience in website development.c# developer certification.in-depth knowledge of sql replication and scripting.shopify certification desirable.experience with integration with nav erp an...
We are seeking an experienced email and sms marketing specialist with a proven track record in creating, optimizing, and analyzing high-performing campaigns. this role will focus on execution while collaborating with the director of marketing to ensure alignment with broader marketing goals. the ideal candidate is technically skilled, results-oriented, and possesses a growth mindset. key responsibilities • develop and execute email and sms marketing campaigns using twilio and sendgrid platforms. • manage list segmentation, personalization, and automation to improve audience engagement and retention. • track, analyze, and report on key campaign metrics (e.g., open rates, click-through rates, conversion rates) to ensure consistent improvement. • implement a/b testing to optimize subject lines, content, send times, and ctas. • ensure compliance with canadian and u.s. regulations, including gdpr, can-spam, and tcpa. • create and manage workflows for customer lifecycle stages (e.g., onboarding, re-engagement, retention). • work with the design and content teams to create visually appealing and high-performing email and sms templates. • collaborate with the director of marketing to align campaign execution with overall marketing objectives. qualifications • minimum 4 years of dedicated experience in email and sms marketing. • proficiency in twilio and sendgrid platforms, with hands-on experience in building and managing campaigns. • deep understanding of list segmentation, automation, and personalization techniques. • strong analytical skills wi...
Vacante: desarrollador/a de automatización e ia (python + n8n + llms) modalidad: remoto | experiencia: 2-4 años | idioma: español (inglés valorable) ¿te apasiona automatizar procesos reales con impacto directo en ventas y atención al cliente? buscamos un perfil técnico, autónomo y resolutivo que se encargue de implementar y mantener flujos de automatización y bots de ia funcionales, no experimentales. ¿qué harás? atención al cliente inteligente: crear bots en whatsapp/web conectados al erp para responder preguntas frecuentes, consultar reservas, generar pagos y más. automatización de ventas y prospección: diseñar flujos en n8n que capturen leads, los califiquen con gpt y los integren al crm con secuencias de e-mail. upselling y cross-selling automático: detectar oportunidades de venta y disparar mensajes personalizados con pagos 1-click. actualización de datos: automatizar el envío de métricas a bigquery/power bi para decisiones sin informes manuales. requisitos imprescindibles: dominio de python (fastapi/flask, requests, pandas). experiencia con n8n o make (webhooks, apis rest, lógica de escenarios). uso real de llms (gpt/openai) para chatbots, resúmenes o generación de texto. conocimientos sólidos de sql (postgresql, bigquery) y manejo de apis comunes (twilio, gmail, stripe). familiaridad con git y docker. deseables: conocimiento de botpress, langchain o frameworks rag. experiencia con gohighlevel o crms similares. background en travel-tech, e-commerce o saas de ventas. entorno de trabajo: colaboración con backend developer y equipo de atención al clien...
Who we are at twilio, we’re shaping the future of communications, all from the comfort of our homes. we deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer ex...
At twilio, we’re shaping the future of communications, all from the comfort of our homes. we deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. ...
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