We’re always on the lookout for passionate individuals to help us shape the future of customer experience. a culture that values collaboration, creativity, and diversity whether you’re directly engaging with clients or driving innovation in technolog...
Join to apply for the php laravel developer role at unifycx responsibilities orchestrate the planning & implementation of modern back-end systems. build robust, modern web applications using both server-side and client-side code. consume and develop ...
Senior data scientist - machine learning 4 days ago be among the first 25 applicants unifycx is looking for extraordinary senior data scientist – machine learning to help build our next-gen omnichannel cx delivery and process automation platform, lightbird. what will you do? as a senior data scientist specializing in machine learning, you will design and optimize domain-aware models for language and audio tasks, leveraging both classical ml and deep learning. you will partner with our cross-functional team to develop strategies for high-quality training data and effective model evaluation. in addition to building and refining ml pipelines, you will lead efforts on analytics, dashboarding, and visualizations to communicate insights and drive strategic decisions. you will also collaborate on proof-of-concept experiments, maintain strong documentation, and foster best practices for reproducible research and version control. who are you? required qualifications - master’s degree in computer science, machine learning, statistics or a related field. - 3+ years of building practical machine learning models for industry use cases in at least one of the following: language/audio/image/time series tasks. - advanced proficiency in python. - familiarity with sql or similar querying languages, and data visualization/dashboarding tools (e.g., tableau, power bi). - understanding of deep learning architectures (transformers, rnns) and classical techniques (boosting, bagging). preferred qualifications - phd in computer science, ml, or related fields. - knowledge of pri...
Unifycx is growing and we are looking for a customer service representative to join our motivated and ambitious team in barranquilla, columbia. come be one of the pioneers at our newest location! pay: 2.7 mil cop monthly shifts: this program runs from 8:00 am to 8:00 pm and shifts are assigned within this timeframe.training: m-f 4 weeks production training hours: m-f timeframe: 8am to 8pm after training all agents begin their assigned production schedule within the 8:00am to 8:00pm hours of operation. what will you do? · responsible to act as the first point of contact to provide quality customer service for members, attorneys and associates, answering and managing their inquiries for information or service through inbound and outbound calls. · obtain specific information from a traffic citation and input it into the computer system. · obtain specific information regarding a member’s past driving record and enter it into the computer system. · providing instructions and requirements to members. · relay laws and procedures members must follow for a traffic citation to be handled accordingly. · instruct members of any paperwork needed to work the case and input these instructions into the computer system. · complete various forms of paperwork including membership changes and request for driving records. · precisely note member files in the computer system. · perform other duties as assigned by team lead as needed. · maintain proper records of attendance in the system and adhere to schedule shift. who are you? · you have a high school diploma. ...
Glowtouch is looking for extraordinary customer advocates to join our motivated team. what will you do? as a customer advocate, provide world-class customer service through every interaction offering solutions to any customer’s issue or concerns in reference to their internet and voip services. you will use all resources available to discover root causes and prevent future issues and assist the customers to make payments, changes to their account, upsell, respond any billing inquiries that may arise and resolve technical issues from remote troubleshooting to dispatching a technician. ideal candidates for this position will be analytical but with an outgoing customer service attitude. we are hiring individuals that are intelligent, dependable, and ready to take their career to the next level with a growing company. in this role you will: · answer customer interactions (calls/emails) within slas and follow up on any further actions needed for resolution or install (sales, billing/account, and tech support) · use every resource available to resolve customer’s issue · dispatch appropriately according to the need and slas · support field operations team members with work orders’ inquiries and communication with the customer · complete processes for cancellations and installations, that involve but are not limited to invoicing and provisioning/deprovisioning of services · perform other duties as assigned who you are: to be considered, candidates are expected to have the following: · english proficiency written and comprehensive english · excellent mult...
Join or sign in to find your next job join to applyfor the senior operations manager role at unifycx unifycx isgrowing and we are looking for an experienced senior operationsmanager to join our motivated and ambitious team in barranquilla. what will you do? as the senior operations manager you will providean inspired sense of leadership by overseeing the day-to-day andstrategic operations of multiple accounts, consisting of teams ofcontact center agents, team leaders, and operations managers. thisrole will contribute to the growth of unifycx by partnering withand supporting the efforts of the departments in the organizationand client success managers by helping to drive overall performanceand results. who you are to be considered, candidates are expectedto have the following: - 5+ years of proven operations managerexperience - strong analytical and problem-solving skills -excellent leadership and management abilities - ability to workindependently and as part of a team - excellent communicationskills, both written and verbal - proficient in microsoft officepackage - experience in six sigma methodology preferred -demonstrated ability to manage multiple priorities in a fast-pacedenvironment - ability to acquire and maintain an in-depth knowledgeof company operations, systems, contract guidelines, and otherrequired policies and procedures - ability to handle confidentialinformation in a professional manner who we are unifycx is anemerging global business process outsourcing company with a strongpresence in the u.s., colombia, dominican republic, india,honduras, and the ph...
Unifycx is growing and we are looking for a team lead to join our motivated and ambitious team in barranquilla, colombia. come be one of the pioneers at our newest location! what will you do? the call center team lead is responsible for overseeing and guiding a team of representatives to ensure exceptional service delivery and operational efficiency. this role involves managing daily operations, monitoring performance, providing coaching and support, and addressing complex customer inquiries. the team lead will play a pivotal role in achieving the team's goals and maintaining high customer satisfaction levels. key responsibilities: - team management: - supervise and support a team of call center representatives. - conduct regular team meetings and one-on-one coaching sessions. - monitor and evaluate team performance, providing constructive feedback and guidance. - manage scheduling and ensure adequate coverage to meet service level targets. - performance monitoring: - track key performance indicators (kpis) such as call volume, average handle time, and customer satisfaction scores. - analyze performance data and prepare reports for management review. - implement and oversee performance improvement plans as needed. - customer service excellence: - handle escalated customer issues and resolve complex inquiries. - ensure adherence to company policies and procedures for handling customer interactions. - foster a customer-centric culture within the team. - training and development: - onboard and train new team members, ensuring they understand job responsibilitie...
Join or sign in to find your next job join to applyfor the senior operations manager role at unifycx unifycx isgrowing and we are looking for an experienced senior operationsmanager to join our motivated and ambitious team in barranquilla. what will you do? as the senior operations manager you will providean inspired sense of leadership by overseeing the day-to-day andstrategic operations of multiple accounts, consisting of teams ofcontact center agents, team leaders, and operations managers. thisrole will contribute to the growth of unifycx by partnering withand supporting the efforts of the departments in the organizationand client success managers by helping to drive overall performanceand results. who you are to be considered, candidates are expectedto have the following: - 5+ years of proven operations managerexperience - strong analytical and problem-solving skills -excellent leadership and management abilities - ability to workindependently and as part of a team - excellent communicationskills, both written and verbal - proficient in microsoft officepackage - experience in six sigma methodology preferred -demonstrated ability to manage multiple priorities in a fast-pacedenvironment - ability to acquire and maintain an in-depth knowledgeof company operations, systems, contract guidelines, and otherrequired policies and procedures - ability to handle confidentialinformation in a professional manner who we are unifycx is anemerging global business process outsourcing company with a strongpresence in the u.s., colombia, dominican republic, india,honduras, and the ph...
Maintaining financial reports, records, and general ledger accounts. preparing journal entries, analyses, and account reconciliations and assisting with monthly close processes. contributing to the development and review of annual operating budgets and performance projections including monthly reporting for all business units and/or individuals. maintaining documentation for accounts payable, purchasing, and treasury. performing monthly balance sheet reconciliations. preparing elimination schedules for intercompany transactions. responding to information requests, reviewing financial statements, and assisting with audits as needed. maintain digital records for all entities and individuals in accordance with set policies. create execution versions of documents for signature, assist with quality control (spelling errors, formatting, pagination, correct numbering of sections, cross-references, etc.) and coordinate execution. managing various projects for multiple entities and/or individuals with varying levels of complexity. assist with local reporting requirements when and where needed who are you? qualifications bachelor's degree in finance or accounting preferred. 5-7 years combined experience accounting and financial reporting in a multi-company environment. must have strong analytical skills, and the ability to work well within team concept with minimal supervision or direction. excellent communication skills required (both verbal and written) knowledge of us gaap ability to influence all levels in the organization which includes financial and non-financial business partn...
: api development and migration: design, develop, and maintain new apis and migrate existing ones using java and spring boot. collaborate with a team of developers to implement best practices and ensure high-quality api performance and reliability. application development: analyze requirements and devise technical solutions to implement features effectively. write clean, efficient code following best practices, perform necessary unit testing, and undergo code reviews with code owners. oversee the deployment process and take pride in the successful release of your work. collaborative relationship management: work closely with senior developers, product managers, and quality assurance teams to foster strong professional relationships. engage in learning opportunities from colleagues and provide support to ensure the delivery of high-quality products. continuous learning and improvement: commit to ongoing professional development by staying updated on new technologies, frameworks, and tools. continuously seek ways to enhance the development process and improve personal and team efficiency. ownership and accountability: take full responsibility for the tasks assigned to you, ensuring timely completion and thorough testing before submission. proactively address problems and seek solutions independently before escalating issues to senior team members. who are you? must-have skills: java, java j2ee, spring, spring boot, sql, junit desired skills: frontend exposure, ci/cd, kubernetes 5 to 10 years of experience in java and related technologies to design, develop web applications &...
: information gathering and registering: obtain specific information from a traffic citation and input it into the computer system. obtain specific information regarding a member’s past driving record and enter it into the computer system. providing instructions and requirements to members: relay laws and procedures members must follow for a traffic citation to be handled accordingly. instruct members of any paperwork needed to work the case and input these instructions into the computer system. membership updating: complete various forms of paperwork including membership changes and request for driving records. precisely note member files in the computer system. attendance and team lead requirements: perform other duties as assigned by team lead as needed. maintain proper records of attendance in the system and adhere to schedule shift. report to team lead who are you? you have a high school diploma 2+ years customer service experience you are fluent in english (b2+) you can operate a computer and are capable to type at least 35 words per minute you have exceptional communication and interpersonal skills with an emphasis on customer service, including telephone etiquette, voice quality, articulation and listening skills. you are fluent in virtual communications. (emails, instant messaging and calls) who we are: unifycx is a global business process outsourcing company with locations in the u.s., colombia, dominican republic, india, jamaica, honduras, and the philippines, that provides personalized contact centers, business processing, and technology outsourcing solutions. i...
: design and implement high-performance, reusable, and maintainable javascript code using best practices and design patterns (gang of four and javascript-specific) lead the development and architecture of single-page applications (spas) using angular framework (experience with react or vue.js a plus) ensure code adheres to owasp top 10 security best practices work with ui/ux designers to implement accessible features using aria standards and ensure html5 compliance optimize for performance and accessibility who are you? 5+ years of experience as a javascript developer with a proven track record of building complex web applications in-depth knowledge of javascript fundamentals, including prototype, inheritance, dom manipulation, closures, asynchronous programming and object-oriented principles expert angular developer with deep knowledge of the angular framework strong understanding of javascript (es6+) and typescript. in-depth knowledge of angular concepts, patterns, and best practices, including ngrx. familiarity with react or vue.js is a plus deep knowledge of web components and their development expert-level understanding of grid and flexbox, with strong grasp of css technology (like specificity, cascading order, selectors) understanding and familiarity with the web accessibility standards and their levels (a, aa, and aaa) strong commitment to writing clean, maintainable, and well-documented code ability to work effectively in a team environment and collaborate with designers, developers, and other stakeholders. additional qualities preferred but not required: strong und...
: financial planning & forecasting: develop and maintain financial models to support budgeting, forecasting, and long-term planning. prepare and consolidate annual budgets and quarterly forecasts, ensuring accuracy and alignment with organizational goals. analyze financial trends and variances, providing recommendations for corrective actions. financial analysis: conduct detailed financial analysis to support strategic initiatives and business decisions. evaluate financial performance by comparing actual results to budgeted targets, and identify key drivers of variance. prepare detailed reports and presentations for senior management and stakeholders. provide ad-hoc financial analysis and decision support to various departments as needed. business partnership: partner with business units to understand their financial needs and provide insights to drive business performance. support operational and strategic planning by providing financial analysis and scenario planning. act as a liaison between finance and other departments to ensure effective communication and understanding of financial impacts. reporting & compliance: ensure timely and accurate preparation of monthly, quarterly, and annual financial reports. assist in the preparation of financial presentations for board meetings and investor communications. ensure compliance with financial policies, procedures, and regulatory requirements. process improvement: identify and implement process improvements to enhance the efficiency and effectiveness of the fp&a function. utilize technology and advanced analytical tools to st...
Unifycx is looking for an extraordinary staff ai/ml engineer - tech lead to join us in building our next-gen omnichannel cx delivery and process automation platform lightbird. what will you do? you will architect and lead the development of advanced, production-grade ml solutions that push the boundaries of ai-human interaction. your focus will be on crafting domain-aware, multi-modal ai copilots—spanning text, audio, and image modalities—that handle complex challenges such as domain aware intent recognition, content intelligence, and conversational analytics . on the average day, you will be building, deploying, or maintaining robust ml pipelines that perform reliably in a high-traffic production environment. you deal well with ambiguity, prioritizing needs, and delivering results in a dynamic environment! who are you? required qualifications master’s degree in machine learning, statistics, engineering or equivalent field. 5+ years of building practical machine learning models for business application experiences for at least one of the following: language/ audio/image/ time series tasks. proficient in a programming language like python. hands-on familiarity with ml development libraries like pytorch/tensorflow, and ml version control for reproducible training, governance, and experiment tracking. ability to design, build, test, and maintain customer-facing production ml solutions on gcp/aws/azure. adept at leading teams in diagnosing and resolving intricate ml and systems-level challenges under time constraints. preferred qualifications ph.d. in machine learning, st...
Unifycx is looking for an extraordinary staff ai/ml engineer - tech lead to join us in building our next-gen omnichannel cx delivery and process automation platform lightbird. what will you do? you will architect and lead the development of advanced, production-grade ml solutions that push the boundaries of ai-human interaction. your focus will be on crafting domain-aware, multi-modal ai copilots—spanning text, audio, and image modalities—that handle complex challenges such as domain aware intent recognition, content intelligence, and conversational analytics. on the average day, you will be building, deploying, or maintaining robust ml pipelines that perform reliably in a high-traffic production environment. you deal well with ambiguity, prioritizing needs, and delivering results in a dynamic environment! who are you? required qualifications - master’s degree in machine learning, statistics, engineering or equivalent field. - 5+ years of building practical machine learning models for business application experiences for at least one of the following: language/ audio/image/ time series tasks. - proficient in a programming language like python. - hands-on familiarity with ml development libraries like pytorch/tensorflow, and ml version control for reproducible training, governance, and experiment tracking. - ability to design, build, test, and maintain customer-facing production ml solutions on gcp/aws/azure. - adept at leading teams in diagnosing and resolving intricate ml and systems-level challenges under time constraints. preferred qualifications - ph.d. in machin...
Unifycx is looking for an extraordinary staff ai/ml engineer - tech lead to join us in building our next-gen omnichannel cx delivery and process automation platform lightbird. what will you do? you will architect and lead the development of advanced, production-grade ml solutions that push the boundaries of ai-human interaction. your focus will be on crafting domain-aware, multi-modal ai copilots—spanning text, audio, and image modalities—that handle complex challenges such as domain aware intent recognition, content intelligence, and conversational analytics . on the average day, you will be building, deploying, or maintaining robust ml pipelines that perform reliably in a high-traffic production environment. you deal well with ambiguity, prioritizing needs, and delivering results in a dynamic environment! who are you? required qualifications - master’s degree in machine learning, statistics, engineering or equivalent field. - 5+ years of building practical machine learning models for business application experiences for at least one of the following: language/ audio/image/ time series tasks. - proficient in a programming language like python. - hands-on familiarity with ml development libraries like pytorch/tensorflow, and ml version control for reproducible training, governance, and experiment tracking. - ability to design, build, test, and maintain customer-facing production ml solutions on gcp/aws/azure. - adept at leading teams in diagnosing and resolving intricate ml and systems-level challenges under time constraints. preferred qualifications - ph...
Unifycx is growing and we are looking for a team lead to join our motivated and ambitious team in barranquilla, colombia. come be one of the pioneers at our newest location! what will you do? the call center team lead is responsible for overseeing and guiding a team of representatives to ensure exceptional service delivery and operational efficiency. this role involves managing daily operations, monitoring performance, providing coaching and support, and addressing complex customer inquiries. the team lead will play a pivotal role in achieving the team's goals and maintaining high customer satisfaction levels. key responsibilities: team management: supervise and support a team of call center representatives. conduct regular team meetings and one-on-one coaching sessions. monitor and evaluate team performance, providing constructive feedback and guidance. manage scheduling and ensure adequate coverage to meet service level targets. performance monitoring: track key performance indicators (kpis) such as call volume, average handle time, and customer satisfaction scores. analyze performance data and prepare reports for management review. implement and oversee performance improvement plans as needed. customer service excellence: handle escalated customer issues and resolve complex inquiries. ensure adherence to company policies and procedures for handling customer interactions. foster a customer-centric culture within the team. training and development: onboard and train new team members, ensuring they understand job responsibilities and performance expe...
Senior data scientist - machine learning 4 days ago be among the first 25 applicants unifycx is looking for extraordinary senior data scientist – machine learning to help build our next-gen omnichannel cx delivery and process automation platform, lightbird. what will you do? as a senior data scientist specializing in machine learning, you will design and optimize domain-aware models for language and audio tasks, leveraging both classical ml and deep learning. you will partner with our cross-functional team to develop strategies for high-quality training data and effective model evaluation. in addition to building and refining ml pipelines, you will lead efforts on analytics, dashboarding, and visualizations to communicate insights and drive strategic decisions. you will also collaborate on proof-of-concept experiments, maintain strong documentation, and foster best practices for reproducible research and version control. who are you? required qualifications master’s degree in computer science, machine learning, statistics or a related field. 3+ years of building practical machine learning models for industry use cases in at least one of the following: language/audio/image/time series tasks. advanced proficiency in python. familiarity with sql or similar querying languages, and data visualization/dashboarding tools (e.g., tableau, power bi). understanding of deep learning architectures (transformers, rnns) and classical techniques (boosting, bagging). preferred qualifications phd in computer science, ml, or related fields. knowledge of privacy-preserving ml techniques,...
As an analytics engineer, you will bridge the gap between data analysis and data engineering. you will be responsible for transforming raw data into clean, reliable data sets, building robust data models, and enabling data analysts and other stakeholders to extract meaningful insights. your work will directly impact decision-making processes across the organization. key responsibilities: design, develop, and maintain scalable data pipelines and elt processes to transform raw data into usable formats. build and optimize data models for analytical and operational use cases. collaborate with data analysts, data scientists, and other stakeholders to understand data needs and deliver high-quality, reliable data solutions. ensure data quality and integrity by implementing best practices for data validation, testing, and documentation. develop and maintain data infrastructure and tooling to support analytics workflows. monitor and troubleshoot data pipelines to ensure smooth operation and timely delivery of data. implement and enforce data governance and security measures. qualifications: bachelor's degree in computer science, engineering, mathematics, or a related field. a master's degree is a plus. 4 plus years of relevant experience. proven experience as an analytics engineer, data engineer, or a similar role. strong proficiency in sql and experience with data modeling and schema design such as star and snowflake. experience with elt tools and data pipeline frameworks (e.g., apache airflow, dbt, fivetran). proficiency in programming languages such as python or r. familiarity ...
Unifycx está creciendo y nos encontramos buscando customer service representative para unirse a nuestro motivado y ambicioso equipo de trabajo en barranquilla, colombia. ¡¡¡Únete y sé uno de los pioneros en nuestro nuevo site!!! what will you do? as a customer service representative , you will be responsible to act as the first point of contact to provide quality customer service for members, attorneys and associates, answering and managing their inquiries for information or service through inbound and outbound calls. the ideal candidate will have a strong service orientation and the ability to effectively communicate in english. key responsibilities: information gathering and registering: obtain specific information from a traffic citation and input it into the computer system. obtain specific information regarding a member’s past driving record and enter it into the computer system. providing instructions and requirements to members: relay laws and procedures members must follow for a traffic citation to be handled accordingly. instruct members of any paperwork needed to work the case and input these instructions into the computer system. membership updating: complete various forms of paperwork including membership changes and request for driving records. precisely note member files in the computer system. attendance and team lead requirements: perform other duties as assigned by team lead as needed. maintain proper records of attendance in the system and adhere to schedule shift. who are you? you have a high school diploma. 2+ years customer service experie...
Unifycx is growing! we are looking for extraordinary contact center operations managers to join our motivated and ambitious team in barranquilla. what will you do? as an operations manager, you will oversee and direct the operations for one of our most complex clients. you will directly oversee the management team to ensure high-quality performance and effective operations. you will serve our customers through the development and implementation of the best cell center methods and procedures. you will also recommend and implement process improvements that lead to operational cadence. this key leadership position will drive operational excellence in all ways across this specific client with a concentrated focus on developing and instituting processes that improve the customer and client experience. in addition to building a strong team and great customer experience, the om will influence efficiencies for improved bottom-line performance. areas of focus include productivity, contract management, attrition improvement, and meeting and exceeding kpi targets. benefits: unifycx offers a comprehensive benefits package that includes health, life, vision, and dental insurance, 401k, and other financial opportunity options. ideal candidates for this position will be data-driven, outgoing, intelligent, dependable, and ready to take their career to the next level with a growing company. we are seeking individuals who have outstanding analytical, communication, and self-management skills with excellent interpersonal and facilitation skills. the position will be based in our barranqu...
Unifycx is growing! we are looking for extraordinary operations manager to join our motivated and ambitious team in barranquilla. what will you do? as an operations manager, you will oversee and direct the operations for one of our most complex clients. you will directly oversee the management team to ensure high-quality performance and effective operations. you will serve our customers through the development and implementation of the best cell center methods and procedures. you will also recommend and implement process improvements that lead to operational cadence. this key leadership position will drive operational excellence in all ways across this specific client with a concentrated focus on developing and instituting processes that improve the customer and client experience. in addition to building a strong team and great customer experience, the om will influence efficiencies for improved bottom-line performance. areas of focus include productivity, contract management, attrition improvement, and meeting and exceeding kpi targets. the position will be based in our barranquilla call center and you will: plan and organize day-to-day activities of management related to production and operations. set clear expectations and develop an operational cadence for the management team. measure productivity by analyzing performance data and activity reports. manage service delivery and sales performance to meet client needs and revenue targets. determine labor needs to achieve intraday, daily, weekly, and monthly sla targets and kpis. identify underperforming areas and ineffici...
Glowtouch is looking for extraordinary customer advocates to join our motivated team. what will you do? as a customer advocate, provide world-class customer service through every interaction offering solutions to any customer’s issue or concerns in reference to their internet and voip services. you will use all resources available to discover root causes and prevent future issues and assist the customers to make payments, changes to their account, upsell, respond any billing inquiries that may arise and resolve technical issues from remote troubleshooting to dispatching a technician. ideal candidates for this position will be analytical but with an outgoing customer service attitude. we are hiring individuals that are intelligent, dependable, and ready to take their career to the next level with a growing company. in this role you will: · answer customer interactions (calls/emails) within slas and follow up on any further actions needed for resolution or install (sales, billing/account, and tech support) · use every resource available to resolve customer’s issue · dispatch appropriately according to the need and slas · support field operations team members with work orders’ inquiries and communication with the customer · complete processes for cancellations and installations, that involve but are not limited to invoicing and provisioning/deprovisioning of services · perform other duties as assigned who you are: to be considered, candidates are expected to have the following: · english proficiency written and comprehensive english · excellent multi-tasking skills · 6 m...
Unifycx is growing and we are looking for a call center team lead to join our motivated and ambitious team in barranquilla, colombia. come be one of the pioneers at our newest location! what will you do? the call center team lead is responsible for overseeing and guiding a team of customer service representatives to ensure exceptional service delivery and operational efficiency. this role involves managing daily operations, monitoring performance, providing coaching and support, and addressing complex customer inquiries. the team lead will play a pivotal role in achieving the team's goals and maintaining high customer satisfaction levels. key responsibilities: team management: supervise and support a team of call center representatives. conduct regular team meetings and one-on-one coaching sessions. monitor and evaluate team performance, providing constructive feedback and guidance. manage scheduling and ensure adequate coverage to meet service level targets. performance monitoring: track key performance indicators (kpis) such as call volume, average handle time, and customer satisfaction scores. analyze performance data and prepare reports for management review. implement and oversee performance improvement plans as needed. customer service excellence: handle escalated customer issues and resolve complex inquiries. ensure adherence to company policies and procedures for handling customer interactions. foster a customer-centric culture within the team. training and development: onboard and train new team members, ensuring they understand job responsib...
Glowtouch, a unifycx company, is growing and looking for angular javascript developers to join our motivated and ambitious team in barranquilla, colombia. come be one of the pioneers at our newest location! what will you do? as an angular javascript developer, you will be responsible for leading the design and development of complex web applications, ensuring they are secure, scalable, and performant. responsibilities: design and implement high-performance, reusable, and maintainable javascript code using best practices and design patterns (gang of four and javascript-specific) lead the development and architecture of single-page applications (spas) using angular framework (experience with react or vue.js a plus) ensure code adheres to owasp top 10 security best practices work with ui/ux designers to implement accessible features using aria standards and ensure html5 compliance optimize for performance and accessibility who are you? 5+ years of experience as a javascript developer with a proven track record of building complex web applications in-depth knowledge of javascript fundamentals, including prototype, inheritance, dom manipulation, closures, asynchronous programming, and object-oriented principles expert angular developer with deep knowledge of the angular framework strong understanding of javascript (es6+) and typescript in-depth knowledge of angular concepts, patterns, and best practices, including ngrx familiarity with react or vue.js is a plus deep knowledge of web components and their development expert-level understanding of grid and flexbox, with str...
Join or sign in to find your next job join to apply for the senior operations manager role at unifycx unifycx is growing and we are looking for an experienced senior operations manager to join our motivated and ambitious team in barranquilla. what will you do? as the senior operations manager you will provide an inspired sense of leadership by overseeing the day-to-day and strategic operations of multiple accounts, consisting of teams of contact center agents, team leaders, and operations managers. this role will contribute to the growth of unifycx by partnering with and supporting the efforts of the departments in the organization and client success managers by helping to drive overall performance and results. who you are to be considered, candidates are expected to have the following: 5+ years of proven operations manager experience strong analytical and problem-solving skills excellent leadership and management abilities ability to work independently and as part of a team excellent communication skills, both written and verbal proficient in microsoft office package experience in six sigma methodology preferred demonstrated ability to manage multiple priorities in a fast-paced environment ability to acquire and maintain an in-depth knowledge of company operations, systems, contract guidelines, and other required policies and procedures ability to handle confidential information in a professional manner who we are unifycx is an emerging global business process outsourcing company with a strong presence in the u.s., colombia, dominican republic, india, honduras, and the phi...
Join to apply for the data devops engineer role at unifycx be among the first 25 applicants job summary as a devops engineer specializing in data, you will be responsible for implementing and managing our cloud-based data infrastructure using aws and snowflake. you will collaborate with data engineers, data scientists, and other stakeholders to design, deploy, and maintain a robust data ecosystem that supports our analytics and business intelligence initiatives. your expertise in modern data tech stacks, mlops methodologies, automation, and information security will be crucial in enhancing our data pipelines and ensuring data integrity and availability. qualifications bachelor’s degree in computer science, engineering, or 3+ years of experience as a devops engineer or in a similar engineering role. strong expertise in aws services (e.g., ec2, s3, lambda, rds) and cloud infrastructure best practices. proficient in snowflake, including data modeling, performance tuning, and query optimization. experience with modern data technologies and tools (e.g., apache airflow, dbt, etl processes). familiarity with mlops frameworks and methodologies, such as mlflow, kubeflow, or sagemaker. knowledge of containerization and orchestration tools (e.g., docker, kubernetes). proficiency in scripting languages, including python, ruby, php, and perl, and automation frameworks. proficiency with git and github workflows. working knowledge of databases and sql. strong understanding of ci/cd tools and practices (e.g., jenkins, gitlab ci). knowledge of information security principles, including dat...
Join to apply for the applied scientist role at unifycx unifycx is growing and our ai engineering team is looking for an extraordinary applied scientist to drive our most ambitious projects forward! our environment is dynamic and experiment-driven, a...
We’re always on the lookout for passionate individuals to help us shape the future of customer experience. a culture that values collaboration, creativity, and diversity whether you’re directly engaging with clients or driving innovation in technolog...
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