The global kyc country requirements analyst is responsible for the management, maintenance, communication and implementation of the end-to-end global kyc policy country requirements program across all citi lines of business. the role includes constan...
The sec & derivatives team coordinator is an intermediate management level position responsible for providing leadership and direction to a team of employees to process orders and transactions from trading desks and branch offices, in coordination wi...
The aml compliance lead analyst is a strategic professional who stays abreast of developments within own field and contributes to directional strategy by considering their application in own job and the business. recognized technical authority for an area within the business. requires basic commercial awareness. there are typically multiple people within the business that provide the same level of subject matter expertise. developed communication and diplomacy skills are required in order to guide, influence and convince others, in particular colleagues in other areas and occasional external customers. significant impact on the area through complex deliverables. provides advice and counsel related to the technology or operations of the business. work impacts an entire area, which eventually affects the overall performance and effectiveness of the sub-function/job family. responsibilities: - evaluate, enhance and implement best -in-class aml compliance policies and practices. - provide expert advice on aml compliance policies to the aml/financial crime support teams and the business. - perform aml compliance quality and testing, evaluate process deficiencies, analyze control measures, enhance reporting capabilities and recommend corrective actions while satisfying regulatory and audit commitments. further, assess and identify emerging risks and recommend / drive program enhancements. - evaluate and respond to escalated matters; further escalate unusual activity as needed. advise senior management on next steps. - create, develop and deliver relevant training to business a...
The criu analyst is an entry-level position responsible for assisting with risk and compliance reviews in coordination with the broader anti-money laundering (aml) team. the overall objective is to utilize basic aml knowledge to independently review, analyze and conduct effective due diligence and investigations on higher risk cases that may be a potential risk to citi. responsibilities: - assist with the investigations and research on potentially suspicious clients using various internal and external systems and databases - document and report the review/investigation findings and help to prepare case files with the required supporting documentation - summarize, in writing, clear and concise findings of the investigation - inform management of issues that require escalation and interact regularly with various lines of business, other analysts/management regarding accounts currently under review - assist aml team with managing risks by analyzing the root cause of issues and impact to business - appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency. qualifications: - 1-3 years of experience previous in financial sector preferred - knowledge of aml regulations preferred - proficient i...
The securities & derivatives manager is an intermediate management level position responsible for providing full leadership and direction to a team of employees in an effort to process orders and transactions originating from trading desks and branch offices in coordination with the operations - transaction services team. the overall objective of this role is to ensure the seamless delivery of securities and derivatives transactions. responsibilities: - execute securities transaction processing related to securities clearance settlement for local and global bonds, fx, money markets and derivatives operations - formulate procedures, techniques and contribute to the development of new techniques that increase team productivity, ensuring entire team meets or exceeds performance goals - propose solutions to implement settlement process improvements, client service enhancements, or overall technology enhancements - serve as an analytical and procedural expert, and as first point of escalation for staff members, management and internal/external clients - escalate control gaps and issues to senior management as needed - identify control gaps during settlement cycle and implements appropriate solutions to mitigate any risk or control losses - analyze data to identify control deficiencies and resolve discovered issues through implementing appropriate procedures - act as an advisor to new/junior staff - appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding citigroup, its cl...
Citi bogota, d.c., capital district, colombia join or sign in to find your next job join to apply for the compl aml execution anlyst 1 role at citi citi bogota, d.c., capital district, colombia 19 hours ago be among the first 25 applicants join to apply for the compl aml execution anlyst 1 role at citi the criu analyst is an entry-level position responsible for assisting with risk and compliance reviews in coordination with the broader anti-money laundering (aml) team. the overall objective is to utilize basic aml knowledge to independently review, analyze and conduct effective due diligence and investigations on higher risk cases that may be a potential risk to citi. responsibilities: - assist with the investigations and research on potentially suspicious clients using various internal and external systems and databases - document and report the review/investigation findings and help to prepare case files with the required supporting documentation - summarize, in writing, clear and concise findings of the investigation - inform management of issues that require escalation and interact regularly with various lines of business, other analysts/management regarding accounts currently under review - assist aml team with managing risks by analyzing the root cause of issues and impact to business - appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to policy...
**responsibilities**: - supports planning, directing and coordination of day-to-day activities of running a program or portfolio of programs. - identifies stakeholders and key organizations and build and manage relationships. - directs the creation of multiple programs of work and manage their alignment to business goals. - leads the facilitation, coordination, and arbitration of cross-functional macro level topics within/across programs and with senior management. - leads the identification and drive resolution of issues, including those outside established programs of work. - works with stakeholders to ensure program scope definition meets business objectives. - works with program sponsor to ensure business case/cost benefit analysis is in line with business objectives. - drives adherence to program processes, procedures, methods, and standards for program delivery and leverage across the program. - assists program team in negotiating for resources owned by other departments in order ensure the program can be completed. - directs the communication of status, issue, and risk disposition to all stakeholders, including senior management, on a timely basis. - directs the identification of risks which impact program delivery and ensure mitigation strategies are developed and executed when necessary. - manages multiple teams or a functional area (depending on size of business). - applies comprehensive understanding of concepts and procedures within own area and basic knowledge of other areas to resolve issues that have impact beyond own area. - ensures creation a...
Realizar cobro proactivo al ar del portafolio asignado. reconciliar las cuentas individuales de los clientes asegurando igualdad de saldos entre nuestros erps y la contabilidad. aplicación de pagos en ar vs bancos manteniendo un control proactivo de saldos pendientes, cumpliendo con las normativas vigentes. documentar los casos de clientes que requieren order release con pd 1 y o excedente cumpliendo con los requerimientos de doa corporativo. participación en sesiones de seguimiento con el equipo comercial y unidad de negocio.aseguimiento a deducciones ejecutadas por los clientes para cerrar las diferencias con nc y o proceder con los cobros respectivos skills mandatorios profesional en carreras administrativas y o contables, experiência previa mayor a 2 años en procesos de otc. skills deseados conocimientos y manejo de erps sap, qad, sap by desing, power bi, excel avanzado, manejo de plataformas bancarias citi, scotiabank, bancolombia, pichincha, etc nível de idioma español ingles b1 deseable...
El analista dará soporte a nuestros clientes internos y externos a través de diferentes canales de comunicación, ejecutará mantenimientos en las plataformas fx, y actuará como la primera línea de soporte para resolver los problemas y garantizar una excelente experiência al cliente. **principales responsabilidades**: - garantizar altos níveles de servicio a clientes internos y externos excediendo las expectativas de los acuerdos de servicio y los estándares de la industria. - garantizar que los requerimientos de los clientes sean atendidas de manera eficiente y oportuna, y proactivamente mejorar la experiência del cliente. - ejecutar mantenimientos en las plataformas digitales de citi fx. - servir como primer punto de contacto para los clientes internos y externos. - mantener interacciones con equipos claves para asegurar la resolución de problemas de los clientes. - dar soporte a proyectos transversales y contribuir al desarrollo de nuevas técnicas y procesos. - garantizar el cumplimiento de políticas y procesos internos, regulaciones y prácticas. **requerimientos** - 2-5 años de experiência operativa en áreas de bpo/call center o servicio al cliente - destreza para ejecutar mantenimientos en plataformas digitales. - ingles avanzado. - pasión por el servicio al cliente. - competencias: proactividad, eficiencia, habilidad para trabajar bajo presión, orientación al logro, excelente comunicación y relaciones interpersonales, adaptación al cambio y resiliencia, análisis de datos. - deseable: experiência en banca, fx, entidades financieras. manejo de indicadores ...
The global kyc country requirements analyst is responsible for the management, maintenance, communication and implementation of the end-to-end global kyc policy country requirements program across all citi lines of business. the role includes constant engagement with mlros across latam in review of the local laws and regulations impacting the know your customer (kyc) process and procedures. salario 22.000.000 horario 8:30 – 6:00 lunes a viernes tipo de contrato indefinido escolaridad profesional area de formación bachelor's/university degree, master's degree preferred nivel de ingles fully bilingual english-spanish tiempo de experiencia 6-10 years relevant experience in aml-kyc requiere certificaciones aml certification is preferred...
El analista de procesamiento comercial y de efectivo 1 es un rol de nível intermedio a cargo de ejecutar transacciones complejas y participar en procesos complejos, en coordinación con el equipo de servicios de transacción. el objetivo general es actuar como experto en la materia y procesar todas las transferencias, pagos, transacciones comerciales y actividad de tarjeta mayorista regulares. responsabilidades: procesar todas las transferencias legales, restringidas y regulares; incluido el procesamiento de pagos, cuentas por cobrar, transacciones comerciales, flujos de liquidez y actividad de tarjeta mayorista. evaluar y recomendar soluciones a problemas a través de análisis de datos, experiência técnica y precedentes. contribuir y colaborar con los proyectos de operaciones comerciales y de efectivo, según sea necesario. desarrollar la comprensión sobre el modo en que el equipo de operaciones comerciales y de efectivo interactúa con otros para cumplir objetivos calificaciones: preferencia de experiência previa relevante. comprensión fundamental de las normativas de la industria financiera. habilidades efectivas escritas y verbales. eficientes habilidades analíticas y de comunicación. educación: licenciatura/título universitario o experiência equivalente. la descripción de este puesto proporciona una revisión de alto nível de los tipos de trabajos realizados. se pueden asignar otras obligaciones laborales según sea necesario. job family group: operations - transaction services job family: cash management time type: full timeciti is an equal opportunity a...
About citi: citi, the leading global bank, has approximately 200 million customer accounts and does business in more than 160 countries and jurisdictions. citi provides consumers, corporations, governments, and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management. as a bank with a brain and a soul, citi creates economic value that is systemically responsible and in our clients’ best interests. our technology solutions are the foundations of everything we do from keeping the bank safe, managing global resources, and providing the technical tools our workers need to be successful to designing our digital architecture and ensuring our platforms provide a first-class customer experience. we reimagine client and partner experiences to deliver excellence through secure, reliable, and efficient services. our commitment to diversity includes a workforce that represents the clients we serve from all walks of life, backgrounds, and origins. we foster an environment where the best people want to work. we value and demand respect for others, promote individuals based on merit, and ensure opportunities for personal development are widely available to all. ideal candidates are innovators with well-rounded backgrounds who bring their authentic selves to work and complement our culture of delivering results with pride. if you are a problem solver who seeks passion in your work, come join us. we’ll enable growth and progress together...
The criu analyst is an entry-level position responsible for assisting with risk and compliance reviews in coordination with the broader anti-money laundering (aml) team. the overall objective is to utilize basic aml knowledge to independently review, analyze and conduct effective due diligence and investigations on higher risk cases that may be a potential risk to citi.responsibilities:assist with the investigations and research on potentially suspicious clients using various internal and external systems and databasesdocument and report the review/investigation findings and help to prepare case files with the required supporting documentationsummarize, in writing, clear and concise findings of the investigationinform management of issues that require escalation and interact regularly with various lines of business, other analysts/management regarding accounts currently under reviewassist aml team with managing risks by analyzing the root cause of issues and impact to businessappropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.qualifications:1-3 years of experience previous in financial sector preferredknowledge of aml regulations preferredproficient in ms office, excelefficient verbal and written commu...
Mantenerse al dia respecto al conocimiento,entendimiento y aplicabilidad de las normas, instructivos y procesos establecidos para la generacion de los reportes regulatorios y requerimientos ad hoc. revision y analisis de las normas regulatorios emitidas por los entes respectivos que puedan afectar los reportes administrados en el area y garantizar su aplicabilidad. elaboracion de reportes regulatorios con la periodicidad requerida, en los tiempos establecidos por el regulador. conocimientos y aplicacion de los manuales y los check list establecidos para cada reporte regulatorio y requerimiento ad hoc. generar los ajustes contables correspondientes al proceso del mrco ( modelo de referencia corporativo) de cartera realizando el analisis de exposicion, garantias, calificacion y provision. participar en las pruebas de usuario de los proyectos de impacto regulatorio con el fin de asegurar el cumplimiento de las regulaciones nuevas o existentes. asegurar el cumplimiento de las politicas establecidas por la corporacion. reportes bajo nuestro alcance: superfinanciera de colombia dian credit bureau revisoria fiscal otros conocer y analizar la normatividad relacionada con reportes regulatorios de cartera de creditos corporativos (loans, sobregiros y tarjeta de credito) con el fin de identificar posibles riesgos asociados a los reportes. realizar la generacion de los reportes regulatorios y requerimientos ad hoc de los diferentes entes regulatorios, asegurando que la informacion este completa, consistente, conciliada y eliminando el riesgo de reproceso de reportes. con...
Mantenerse al dia respecto al conocimiento,entendimiento y aplicabilidad de las normas, instructivos y procesos establecidos para la generacion de los reportes regulatorios y requerimientos ad hoc. revision y analisis de las normas regulatorios emitidas por los entes respectivos que puedan afectar los reportes administrados en el area y garantizar su aplicabilidad. elaboracion de reportes regulatorios con la periodicidad requerida, en los tiempos establecidos por el regulador. conocimientos y aplicacion de los manuales y los check list establecidos para cada reporte regulatorio y requerimiento ad hoc. generar los ajustes contables correspondientes al proceso del mrco ( modelo de referencia corporativo) de cartera realizando el analisis de exposicion, garantias, calificacion y provision. participar en las pruebas de usuario de los proyectos de impacto regulatorio con el fin de asegurar el cumplimiento de las regulaciones nuevas o existentes. asegurar el cumplimiento de las politicas establecidas por la corporacion. reportes bajo nuestro alcance: superfinanciera de colombia dian credit bureau revisoria fiscal otros conocer y analizar la normatividad relacionada con reportes regulatorios de cartera de creditos corporativos (loans, sobregiros y tarjeta de credito) con el fin de identificar posibles riesgos asociados a los reportes. realizar la generacion de los reportes regulatorios y requerimientos ad hoc de los diferentes entes regulatorios, asegurando que la informacion este completa, consistente, conciliada y eliminando el riesgo de reproceso de reportes. co...
Funciones the global kyc country requirements analyst is responsible for the management, maintenance, communication and implementation of the end-to-end global kyc policy country requirements program across all citi lines of business. the role includes constant engagement with mlros across latam in review of the local laws and regulations impacting the know your customer (kyc) process and procedures. salario 22.000.000 horario 8:30 – 6:00 lunes a viernes tipo de contrato indefinido escolaridad profesional area de formación bachelor's/university degree, master's degree preferred nivel de ingles fully bilingual english-spanish tiempo de experiencia 6-10 years relevant experience in aml-kyc requiere certificaciones aml certification is preferred...
The program management senior lead is a strategic professional who closely follows latest trends in own field and adapts them for application within own job and the business. typically a small number of people within the business that provide the same level of expertise. excellent communication skills required in order to negotiate internally, often at a senior level. developed communication and diplomacy skills are required in order to guide, influence and convince others, in particular colleagues in other areas and occasional external customers. accountable for significant direct business results or authoritative advice regarding the operations of the business. necessitates a degree of responsibility over technical strategy. primarily affects a sub-function. responsible for handling staff management issues, including resource management and allocation of work within the team/project. responsibilities: supports planning, directing and coordination of day-to-day activities of running a program or portfolio of programs. identifies stakeholders and key organizations and build and manage relationships. directs the creation of multiple programs of work and manage their alignment to business goals. leads the facilitation, coordination, and arbitration of cross-functional macro level topics within/across programs and with senior management. leads the identification and drive resolution of issues, including those outside established programs of work. works with stakeholders to ensure program scope definition meets business objectives. works with program sponsor to ensure b...
El analista de procesamiento comercial y de efectivo 1 es un rol de nível intermedio a cargo de ejecutar transacciones complejas y participar en procesos complejos, en coordinación con el equipo de servicios de transacción. el objetivo general es actuar como experto en la materia y procesar todas las transferencias, pagos, transacciones comerciales y actividad de tarjeta mayorista regulares. responsabilidades: procesar todas las transferencias legales, restringidas y regulares; incluido el procesamiento de pagos, cuentas por cobrar, transacciones comerciales, flujos de liquidez y actividad de tarjeta mayorista. evaluar y recomendar soluciones a problemas a través de análisis de datos, experiência técnica y precedentes. contribuir y colaborar con los proyectos de operaciones comerciales y de efectivo, según sea necesario. desarrollar la comprensión sobre el modo en que el equipo de operaciones comerciales y de efectivo interactúa con otros para cumplir objetivos calificaciones: preferencia de experiência previa relevante. comprensión fundamental de las normativas de la industria financiera. habilidades efectivas escritas y verbales. eficientes habilidades analíticas y de comunicación. educación: licenciatura/título universitario o experiência equivalente. la descripción de este puesto proporciona una revisión de alto nível de los tipos de trabajos realizados. se pueden asignar otras obligaciones laborales según sea necesario. job family group: operations - transaction services job family: cash management time type: full timeciti is an equal opportunity and...
El objetivo general de esta función es garantizar la ejecución de arqueos de documentos físicos y electrónicos, que se encuentran custodiados en la bóveda centralizada del banco. brindando a su vez los servicios de soporte del Área, asegurando que se ejecutan de manera idónea. **responsibilities**: - como revisor independiente validará que la documentación permanentemente archivada cumple con los parámetros de custodia, almacenamiento adecuados vs la base de datos del sistema de inventario. - asegurar que todo el proceso de cotejo y revisión cumple con los lineamientos y procedimientos descritos en el boletín operativo y las políticas, incluido el cumplimiento de los protocolos de seguridad de custodia. - debe asegurar el cumplimiento de la programación de arqueo y términos de tiempo y calidad y escalamientos, de forma que la bóveda garantice el debido mantenimiento y almacenamiento de todos los documentos. - validación de documentos recibidos tanto para para la creación y mantenimiento, asegurando que cumplan con las condiciones mínimas requeridas antes de ser enviados a las áreas de procesamiento. - atender los requerimientos de las Áreas de servicio, producto y Áreas operativas, relacionados sobre los procesos manejados en el Área. - verificar los documentos que ingresan al banco a través de los sistemas definidos. - realizar la creación y cierre de cuentas Índex y creación de registros básicos - cumplir con los procedimientos y políticas relacionados con su cargo, los cuales se describen en los diferentes boletines operativos y políticas que son de su conocimi...
The cash & trade proc assoc analyst 2 is an entry level role responsible for assisting the function with any projects and initiatives related to cash management in coordination with the transaction services team. the overall objective is to facilitate multiple complex transaction types from end to end, including escalation as needed. responsibilities: - assist with operational processes and process improvements - ensure transactions or processes are executed correctly and are compliant with internal policies and controls - facilitate the investigation, documentation and corrective action implementation of transaction services issues - aid with the transition, alignment, and stabilization efforts of critical operations functions - cross-train for various internal roles within the department, and provide back-up coverage for those roles as needed - assist as required for control, risk, daily activities, and transaction services projects - perform all required tasks within established procedures and controls to minimize losses - appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency. qualifications: - 0-2 years of experience in a related role - proven system development lifecycle skills - proficient under...
**facts**: - issuer services ops tampa hub perform the contractual obligation activities for more than 300 contracts for the following countries: panama, colombia, peru, brazil and argentina. - our business handles a wide variety of types of contracts. no contract is the same; all are tailor made, according to the needs of the clients. **day-to-day responsibilities**: onboarding/implementation activities - perform operational activities during the phases of client onboarding, implementation, administration, and termination according to the agency & trust deal agreements. - support with the implementation activities of electronic banking for client profiles (internal and external). - manage account opening and closing e2e procedures. - evaluate and process documentation related to issuers services ops latam. - ensure all request are process within required timeframe. - ensure to complete control logs on a daily basis, in order to guarantee all request received are completed. operations & reporting activities - follow maker - checker standards and controls - deliver reports for management requirements and support control unit request. - review metrics and related data controls for all performed activities as defined by bank policies and/or internal stablished controls. - provide assistance regarding projects related to agency & trust business. - assist with procedure guides, manuals and assigned activities checklist updates. - provide support with mca / grc process. - contribute in the creation of custom reporting for presentations. - backup of other col...
The transaction capt intmd analyst is an intermediate level position responsible for providing analytic and administrative support to various securities related functions, in coordination with the transaction capture team. the overall objective of this role is to support traders, maintain position records, and improve process efficiency. **responsibilities**: - provide analytical and administrative support to front office sales and trading specifically around derivatives and securities transactions - maintain position records in coordination with the traditional trading desk assistant and / or trade processing functions - support trade capture management, front to back reconciliation, identifying operational risk, trade confirmation and settlement forecasts - utilize data analysis tools and methodologies to make recommendations to senior management to support process improvement - design and analyze complex reports to support/control activities and make recommendations based on identified trends and facts - interpret data and recommend the launch of new products/ services or upgraded platforms that support pre-settlement processes and transaction capture functions - minimize bank risk, and provide solutions to reduce errors, and ensure adherence to audit and control policies - manage, escalate and resolve all requests / inquiries / issues / errors and identify policy gaps and formulate policies to streamline processes - provide informal guidance and/or on-the-job-training to new team members **qualifications**: - 2-5 years of experience in a related role - ...
**you’re ready to bring your knowledge from the classroom to the boardroom, and citi wants to help you get there. whether it’s honing your skills or building your network, we know that success can’t come without growth. our programs equip you with the knowledge and training you need to play a valuable role on your team, and establish a long-term career here. at citi, we value internal mobility, and career growth is not a question of if, but when.**: **the icg ops internship program provides the opportunity for new employees to both learn about the financial services industry and develop the necessary professional competencies to be successful within icg operations. as technological breakthroughs rapidly shift the frontier between the work tasks performed by humans and those performed by machines and algorithms, global markets are undergoing major transformations. these transformations are providing new challenges for financial operations analysts as citi seeks to be the best for its clients, to harness new and emerging technologies to reach higher levels of efficiency, to expand into new markets, and compete for a global increasingly digital client base.**: **the institutional client group (icg) operations support the capital markets investment banking arm of citi as well as cash, trade and cards businesses. acting as the functional heart of our business, operations makes everything work on time and on target, in a world that demands lightning-fast transaction speeds, pinpoints execution accuracy and provides full visibility. it ensures global transactions flow smoothly a...
The client mgt intmdassocanalyst is a developing professional role which integrates in-depth specialty knowledge with a solid understanding of industry standards and practices; demonstrates good understanding of how the team and area integrate with others in accomplishing the objectives of the subfunction/ job family. applies analytical thinking and knowledge of data analysis tools and methodologies. breaks down information in a systematic and communicable manner. developed communication and diplomacy skills are required in order to exchange potentially complex/sensitive information. moderate but direct impact through close contact with the businesses' core activities. quality and timeliness of service provided will affect the effectiveness of own team and other closely related teams **responsibilities**: - responsible for a portfolio of top clients acting as their advocate and owning the client experience relationship end to end. - establishes, provides input, and tracks operational metrics and service level requirements to achieve business goals. - manages the internal client at risk process & supports escalation resolution as necessary to facilitate timely resolution. - resolves inquires and manages customer issues based on empowerment grid to higher prescribed limits. - mentors and trains new client experience specialists. uses excellent communication skills to exchange information in a concise manner, as well as be sensitive to audience diversity - employs a positive and engaging attitude with clients, is always polite and professional. - follows through on c...
Long description- ¿te apasiona el mundo de los seguros? ¿te gusta trabajar en ambientes dinámicos y retadores?, si tu respuesta es sí, te comentamos que estamos buscando un: analista contable y de pagos- **responsabilidades**: - **responsabilidades**: - conciliaciones bancarias - análisis y conciliaciones de cuentas contables (parte técnica y administrativa) - seguimiento y respuesta a pqr’s - registros contables dentro del proceso contable. - causación de facturas de proveedores. - entrega de extractos bancarios - procesar pagos rechazos - asistir temas de tarjetas de crédito, - matricula de cuentas /macro - consolidación tarjetas citi ( detalle impuestos gastos ranquicias) - cargue de pagos (proveedores, comisiones, siniestros insis) - atención pqr tesorería, - contabilización gastos bancarios/traslado de bancos - recepción pagarés - conocimientos y habilidades- conocimientos contables - experiência en el proceso de cierre contable y reporte a los entes reguladores - habilidad para trabajar en equipo. - excelente disposición para atención al cliente interno y externo. - conocimientos en área de tesorería - contaduría pública (mínimo estudiante de contaduría 7 semestre). **por qué elegir zurich** en zurich, nos gusta pensar con originalidad y desafiar el statu quo. adoptamos un enfoque optimista centrándonos en los aspectos positivos y preguntándonos constantemente ¿qué puede salir bien? somos un empleador que ofrece igualdad de oportunidades y que sabe que cada colaborador es único ¡lo que hace que nuestro equipo sea el mejor! colabora con no...
**you're the brains behind our work.** you’re ready to bring your knowledge from the classroom to the trading floor, and citi wants to help you get there. whether it’s honing your skills or building your network, we know that success can’t come without growth. our programs equip you with the knowledge and training you need to play a valuable role on your team and establish a long-term career here. at citi, we value internal mobility, and career growth is not a question of if, but when. citi is looking for interns to join the investment banking business in latin america. our internship program is unlike any other; it is a highly competitive and selective program that gives you the opportunity to actively participate....
El analista dará soporte a nuestros clientes internos y externos a través de diferentes canales de comunicación, ejecutará mantenimientos en las plataformas fx, y actuará como la primera línea de soporte para resolver los problemas y garantizar una excelente experiência al cliente. **principales responsabilidades**: - garantizar altos níveles de servicio a clientes internos y externos excediendo las expectativas de los acuerdos de servicio y los estándares de la industria. - garantizar que los requerimientos de los clientes sean atendidas de manera eficiente y oportuna, y proactivamente mejorar la experiência del cliente. - ejecutar mantenimientos en las plataformas digitales de citi fx. - servir como primer punto de contacto para los clientes internos y externos. - mantener interacciones con equipos claves para asegurar la resolución de problemas de los clientes. - dar soporte a proyectos transversales y contribuir al desarrollo de nuevas técnicas y procesos. - garantizar el cumplimiento de políticas y procesos internos, regulaciones y prácticas. **requerimientos** - 2-5 años de experiência operativa en áreas de bpo/call center o servicio al cliente - destreza para ejecutar mantenimientos en plataformas digitales. - ingles avanzado. - pasión por el servicio al cliente. - competencias: proactividad, eficiencia, habilidad para trabajar bajo presión, orientación al logro, excelente comunicación y relaciones interpersonales, adaptación al cambio y resiliencia, análisis de datos. - deseable: experiência en banca, fx, entidades financieras. manejo de indicadore...
The customer service analyst 2 is an intermediate-level position responsible for providing clients with resolutions and support in coordination with the customer service team. the overall objective of this role is to address external customer issues ...
The cash & trade proc assoc analyst 2 is an entry level role responsible for assisting the function with any projects and initiatives related to cash management in coordination with the transaction services team. the overall objective is to facilitat...
Cree una alerta de empleo y reciba nuevas ofertas que se adaptan a su perfil desde más de 2550 sitios web de empleo