About liferay liferay is a uniquely profitable b2b enterprise software company with 1,000+ fiery-eyed employees all across europe, the americas, the middle east, asia, and africa. as a renowned provider of enterprise open source technologies, we have been recognized by gartner for empowering businesses around the world to solve complex digital challenges. liferay’s all-in-one platform unites liferay dxp with our cloud platform capabilities, built-in analytics, and commerce functionality, reducing time to market and accelerating innovation. our customer roster includes global companies such as airbus, us bank, honda, and desjardins. but we don’t just make awesome software, we are also fueled by a greater-than-profit vision. by building a vibrant business, making technology useful, and investing in communities, we make it possible for people to reach their full potential to serve others. this commitment extends beyond our product; liferay donates 10% of our profits to charities around the world. oh, we’re also self-funded which gives us the freedom to work on whatever we think brings the most value to customers and communities in the long run! about you and this role liferay is seeking a dynamic and versatile people services & talent acquisition specialist to join our growing team. this role offers a unique opportunity to contribute to our emea operations (with a key focus on germany) by managing a broad range of hr generalist functions, including people services, and supporting our talent acquisition efforts. you will play a crucial role in driving policies, projects, an...
About liferay liferay, inc. is a uniquely profitable b2b enterprise software company with 1,200+ fiery-eyed employees all across europe, the americas, the middle east, asia, and africa. as a renowned provider of enterprise open source technologies, we have been recognized by gartner for empowering businesses around the world to solve complex digital challenges. liferay experience cloud is an all-in-one solution that unites our liferay dxp and cloud platform capabilities with built-in analytics and b2b commerce functionalityreducing the time to market and allowing for accelerated innovation - serving notable customers across the globe such as airbus, us bank, honda, and desjardins. but we don’t just make awesome software, we are also fueled by a greater-than-profit vision. by building a vibrant business, making technology useful, and investing in communities, we make it possible for people to reach their full potential to serve others. we give our employees five days off to volunteer at charities they’re excited about, and liferay donates 10% of our profits to charities around the world. oh, we’re also self-funded which gives us the freedom to work on whatever we think brings the most value to customers and communities in the long run! about you and this role liferay is looking for an experienced project manager who has a hunger to put their knowledge to the test and apply it to real world projects. you value people over process. you strive to find ways to improve complex systems across the organization. you understand that success of a team is dependent on its members, and ...
Task: as a customer support engineer, you will have the opportunity to help resolve liferay product issues for hundreds of companies across various fields, including entertainment, finance, government, and more. responsibilities: manage multiple reported issues among various customers simultaneously. investigate real-life scenarios within liferay’s products. recognize and gather crucial information to lead to solutions. configure different java web-based environments daily to test and reproduce customer issues. maintain a professional and high-quality relationship with customers through our internal ticketing system. communicate status updates and coordinate with customers from start to finish. collaborate as a team to deliver optimal solutions through brainstorming and knowledge sharing. create and maintain internal and public-facing documentation. expectation: customer-focused engineer with a computer science background. ability to read and understand java code (minimum 2 years). experience with application servers (mainly tomcat) and databases (mainly mysql, oracle). excellent english communication skills (reading, writing, speaking). strong problem-solving and interpersonal skills. motivation for continuous learning, adaptability, and flexibility. proven multitasking ability with attention to detail. passion for quality, client satisfaction, and new technologies. other: what we offer: a collaborative environment where team members support each other's growth. time management: 60% work, 20% helping others, 20% learning. work from home with at least 2 days/week in the off...
About you and this role are you a tech lover? do you enjoy investigating like a detective? do you enjoy interacting with new people every day? if your answer is yes you are at the right place. liferay is looking for a sharp and hard-working customer support engineer to join our growing support team. we are offering customer support engineersa hybrid role (2 days per week in the office)workplace with freedom to explore their own ways withlong-term learning opportunities and working with a continuously renewing set of technologiesin a true 8-hour workday. key objectives as a customer support engineer you will have the opportunity to help resolve liferay product issues for hundreds of companies in fields that range from entertainment to finance to government and more. manage multiple reported issues among various customers simultaneously investigate real-life scenarios that occur within liferay’s products recognize and gather crucial information which lead us to the solution configure different java web based environments each day to test and aim to reproduce customer issues maintain a professional and quality relationship with customers through our internal ticketing system communicate status updates and drive communication with customers from start to finish work together as a team to deliver the best possible solutions through brainstorming and knowledge sharing create and assist in maintaining internal and public facing documentation what we offer all of our new joiners say that we work with people who help each other to accomplish their personal and company goals. to enab...
About liferay l iferay is a uniquely profitable b2b enterprise software company with 1,000+ fiery-eyed employees all across europe, the americas, the middle east, asia, and africa. as a renowned provider of enterprise open source technologies, we have been recognized by gartner for empowering businesses around the world to solve complex digital challenges. liferay’s all-in-one platform unites liferay dxp with our cloud platform capabilities, built-in analytics, and commerce functionality, reducing time to market and accelerating innovation. our customer roster includes global companies such as airbus, us bank, honda, and desjardins. but we don’t just make awesome software, we are also fueled by a greater-than-profit vision. by building a vibrant business, making technology useful, and investing in communities, we make it possible for people to reach their full potential to serve others. this commitment extends beyond our product; liferay donates 10% of our profits to charities around the world. oh, we’re also self-funded which gives us the freedom to work on whatever we think brings the most value to customers and communities in the long run! about you and this role liferay is seeking a dynamic and versatile people services & talent acquisition specialist to join our growing team. this role offers a unique opportunity to contribute to our emea operations (with a key focus on germany) by managing a broad range of hr generalist functions, including people services, and supporting our talent acquisition efforts. you will play a crucial role in driving policies, projects, and p...
ð¢ oferta laboral ð nombre del cargo: profesional en soporte de canales digitales y crm’s ð¯ propósito del cargo: brindar soporte técnico y funcional a los canales digitales de la compañía (web, apps, chatbot, autogestión, entre otros) y crm’s, garantizando su disponibilidad, estabilidad, seguridad y experiencia de usuario, mediante el mantenimiento preventivo, correctivo y evolutivo. ð ï¸ funciones principales: ð¥ï¸ monitorear y asegurar la operación continua de los canales digitales en producción. ðï¸ atender y resolver incidentes relacionados con errores de visualización, funcionalidades, transacciones o integraciones. ð§ ejecutar mantenimientos correctivos y ajustes menores en componentes digitales (frontal y/o backend). 𧪠realizar pruebas técnicas y funcionales en versiones nuevas o cambios implementados. ð¤ canalizar solicitudes de mejora o evolución hacia el equipo de desarrollo o proveedores externos. ð documentar procedimientos, soluciones y cambios en la infraestructura o funcionalidades digitales. â±ï¸ asegurar el cumplimiento de los niveles de servicio establecidos (slas). ð apoyar en la integración de los canales digitales con sistemas internos (crm, erp, pasarelas de pago, etc.). ð§ð¼ brindar soporte de segundo nivel a las áreas de servicio al cliente o experiencia de usuario. ð contribuir a la mejora continua de la experiencia de los usuarios en los diferentes canales. ð requisitos del cargo: ð formación académica: ð profesional en ingeniería de sistemas, desarrollo de software o afines. ð deseable for...
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