Windifferent specializes in helping businesses achieve rapid and sustainable growth through our powerful proprietary marketing system. our data-driven solutions generate positive engagement that leads to ready-to-close opportunities, massively expand...
Associate manager, orthopedic robotic mako product specialist nola join or sign in to find your next job join to apply for the associate manager, orthopedic robotic mako product specialist nola role at stryker continue with google continue with googl...
FunciÓn brindar ofrecimiento comercial 📍 horario:8am 7 pm rotativos no domingos no festivos 📍 salario: smlv + variable por indicadores + comisiones + sub de transporte + todo de ley 📍 contrato indefinido...
En esta empresa hacemos los sueños realidad y queremos que seas parte de nuestro equipo, para crecer juntos. buscamos asesor contact center / call center conoce nuestros beneficios. contrato: término indefinido directo con la compañía. modo de trabajo: 100% presencial. días de trabajo: lunes a viernes de 7:30 a.m. a 5:00 p.m. salario: $1.586.000 + auxilio de transporte + beneficios de la empresa. otros beneficios: * sala de bienestar. * chequera emocional (cumpleaños, auxilios, ahorro). * seguro de vida. * entre muchos otros para tu bienestar y el de tu familia. que buscamos: - profesional: estudiante tercer semestre en carreras administrativas o financieras. - tecnólogo: gestión comercial y financiera, administración, finanzas o afines. - experiencia mínimo de 1 año en manejo de canales de servicio, requerimientos por medios virtuales, call center inbound y outboud. funciones a desempeñar: * atender telefónicamente las inquietudes, trámites, quejas y reclamos de los asociados de beneficiar e interesados. * gestionar las relaciones con los asociados mediante los canales de comunicación establecidos por beneficiar (comunicación telefónica, e-mail, entre otros). * brindar información y asesoría sobre el portafolio de beneficios y servicios de beneficiar por medios electrónicos y telefónicos cuando sea requerido. * efectuar la gestión telefónica de tele mercadeo, encuestas y todo tipo de campañas puntuales autorizadas y generadas por cada área de beneficiar de acuerdo a una programación establecida. * depurar diariamente el correo y las llamadas telefónica...
¿te apasiona las ventas y sientes que tu talento aún no ha encontrado el lugar ideal? si eres bachiller y tienes mínimo un año de experiencia en call center, contact center o áreas afines, donde hayas realizado, algún tipo de venta, ventas cruzadas o consultivas ¡entonces esta oportunidad es para ti! buscamos personas apasionadas por las ventas, con enfoque en resultados y actitud comercial para que hagan parte de nuestro gran equipo. ¡es tu momento de crecer, ganar y brillar con nosotros! ¿te animas? 💼✨ te ofrecemos - contrato a término fijo directo con la academia. - salario de $1.600.000 con prestaciones de ley + comisiones ilimitadas y totalmente prestacionales. - horario de lunes a sábado. - trabajo presencial. beca del 100% para estudiar inglés o francés, comisiones sin techo, diversión junto con otros beneficios institucionales como descuentos en cines, parques de diversiones y muchos más si estás interesado, ¡no dejes pasar esta oportunidad! estamos buscando personas con tu talento y nos encantaría conocerte. ¡postúlate!...
**technical support engineer** as a technical support engineer, you'll take ownership of technical escalations and serve as the central point of contact for various operational teams. your primary focus is to assist our customers in maximizing the use of our global financial automation platform, ensuring seamless business operations. collaborate with engineering and product teams to swiftly investigate and resolve complex technical issues while delivering an exceptional customer experience. **why join tipalti?** tipalti is one of the world's fastest-growing fintech companies. we free finance professionals to lead by modernizing the entire payables operation. we are a well-funded, late-stage start-up backed by high-profile investors. our 2021 series f funding round raised $270 million, valuing us at over $8.3 billion. with total funding of just over $550 million, and with more than 3000 global customers, tipalti is one of the most valuable private fintech companies in the world. at tipalti, we pride ourselves on our collaborative culture, the quality of our product and the capabilities of our people. tipaltians are passionate about the work they do, and keen to get the job done. tipalti offers competitive benefits, a flexible workplace, career coaching, and an environment where diverse individuals can thrive and make an impact. our culture ensures everyone checks their egos at the door and stands ready to reach for success together. founded in israel in 2010, tipalti is a global business headquartered in the san francisco bay area (foster city) with offices in tel a...
**about us** we are a fast-growing tech company scaling our marketing operations to meet aggressive growth targets. we’re looking for a **marketing specialist** to join our remote team and execute multi-channel campaigns that generate high-quality leads and boost brand visibility. this is a great opportunity to grow fast, work hand-in-hand with a senior marketing leader, and get hands-on with cutting-edge tools in a performance-driven environment. **what you’ll do** you’ll support the planning and execution of digital campaigns across multiple platforms. key areas of responsibility include: **campaign management**: - use linkedhelper and apollo for outbound lead generation - track campaign performance and make data-driven optimizations - publish and schedule social posts with proper utm tracking - align messaging across all touchpoints for consistent outreach **prospecting & data**: - build prospect lists with phantom buster and other tools - enrich leads using platforms like clay - maintain accurate and clean data in our crm (hubspot) - ensure consistent use of utm tags and structured tracking **content & seo/geo**: - leverage ai tools to create basic video and written content - research keywords and implement seo/geo best practices - optimize landing pages to drive conversions **analytics & crm management**: - build dashboards to track campaign kpis - maintain contact and lead records in hubspot - automate flows and track attribution and conversion performance - share actionable insights from marketing data **who you are** - 1-3 years of e...
🚨 ¡atenciÓn bogotÁ! ¿tienes talento para vender y te apasiona el servicio al cliente? ¡esta es tu oportunidad para trabajar con una multinacional líder en contact center & bpo! 🎧 cargo: asesor/a comercial call center - cliente chileno (ventas salientes) modalidad: presencial | ubicación: sede el dorado, bogotá d.c. tipo de llamadas: 100% salientes (¡tú tienes el control de la venta!) portafolio: servicios móviles para clientes en chile 🎯 ¿qué buscamos? ✔️ personas con energía, actitud comercial y pasión por las ventas ✔️ bachilleres graduados (certificado obligatorio) ✔️ con mínimo 3 meses de experiencia en ventas (presencial o remoto) ✔️ que vivan en bogotá o municipios cercanos 💰 ¡conoce nuestros beneficios! 🟢 contrato a término indefinido desde el primer día 🟢 salario base: $1.423.500 🟢 auxilio de transporte: $200.000 🟢 comisiones sin techo (¡las ganas las pones tú, el límite lo decides tú!) 🟢 prestaciones de ley + beneficios adicionales: ✔️ eps, arl, caja de compensación, pensiones y cesantías ✔️ fondo de empleados ✔️ plan carrera y oportunidades de ascenso desde los 6 meses ✔️ plan financiero interno ✔️ estabilidad laboral real 🕐 jornada laboral 📆 lunes a viernes | ⏰ turnos de 8 horas 📌 44 horas semanales 🚫 no trabajas sábados ni domingos 🎓 capacitación paga 👉 ¡aprendes y ganas desde el día uno! 🚀 ¿listo/a para crecer? después de 6 meses podrás postularte a cargos superiores según tu desempeño. ¡nos encanta crecer contigo! 🔗 ¡haz parte del mejor team de colombia! 💼 tu próxima gran oportunidad comienza aquí....
¡Únete a nuestra sólida organización en el sector de contact center! estamos buscando personal con disponibilidad inmediata para contratación. si tienes experiencia en servicio al cliente y cumples con los requisitos, ¡queremos conocerte! requisitos: educación: mínimo bachiller culminado (grado 11). también pueden aplicar técnicos, tecnólogos, estudiantes o profesionales. experiencia: al menos 6 meses de experiencia certificable en servicio al cliente, ya sea presencial o por call center. ofrecemos: estabilidad laboral: contrato a término indefinido. beneficios: eps, arl, prestaciones de ley, fondo de pensiones y cesantías. plan de carrera: oportunidades de crecimiento y desarrollo profesional. salario: base garantizado de $1.423.500 más una variable de hasta el 30% por servicio al cliente, más auxilio de transporte. capacitación: remunerada. campaña presencial: ambiente de trabajo dinámico y sin validación de reportes de riesgo. no pierdas esta oportunidad de crecimiento laboral y profesional. ¡postúlate ya!...
Intelcia es una empresa líder en el mercado latinoamericano, con más de 25 años de trayectoria en el desarrollo de soluciones de contact center. nuestro objetivo es brindar la mejor experiencia a nuestros clientes a través de la innovación, tecnología, calidad y compromiso con nuestro equipo. si eres una persona proactiva, dinámica y con habilidades en brindar atención al cliente, ¡esta oferta es para ti! funciones principales del puesto: -atender las llamadas de los clientes de manera cortés y profesional. -resolver las consultas y preocupaciones de los clientes de manera rápida y precisa. -proporcionar información y asesoramiento sobre los productos y servicios de la empresa. -mantener registros precisos de las conversaciones y transacciones con los clientes. requisitos del puesto: -bachiller -nivel de inglés c1 -6 meses de experiencia en call center -disponibilidad para trabajar en site (sabaneta) cra. 49 #61 sur-68 sabaneta, antioquia -disponibilidad para laborar 42 horas a la semana ofrecemos: -te incorporarías al equipo de intelcia, ¡somos una multinacional de marruecos! - salario base de $3.090.000 + comisiones - 1 día off - contrato a término indefinido directo con la empresa - prestaciones legales - franja operativa de lunes a sábado entre 8:00 am a 9:00 pm periodicidad de pago mensual si buscas una oportunidad para desarrollarte profesionalmente en el ámbito de atención al cliente, este puesto es ideal para ti. ¡aplica ahora y únete a nuestro equipo! ¡esperamos conocer tu talento!...
Reconocida multinacional del sector requiere para su equipo de trabajo coordinadores con experiencia de 1 año desempeñándose como coordinador wfm call center *estudios: - profesional en ingeniería industrial, economía, ciencias matemáticas. *experiencia laboral: 1 año o mas, en el sector público o privado, en el área de business analytics, workforce, operaciones de contact center, jefe de operaciones. *horarios: lunes a viernes de 8am a 6pm *salario: a convenir *tipo de contrato: indefinido *lugar de trabajo: presencial *funciones: asegurar el cumplimiento de los requerimientos contractuales de nuestro cliente contratante a través del seguimiento constante de la curva de programación. se encarga de coordinar los actores que participan en el diseño (wfm, gestión humana, calidad, formación y negocio) para garantizar la ejecución en tiempo real de acuerdo a lo planeado. controla los estándares de desvió permitidos y representa las mejores practicas que asegure los objetivos de eficiencia en atento. *conocimiento: - deseable cursos o actualizaciones en excel avanzado. - experiencia en operaciones de call center en cargos operativos. - deseable certificación como coordinador copc liderazgo en el manejo de equipos, orientación al cumplimiento de objetivos, capacidad de análisis y agilidad de cara a la toma de decisiones que esperas para ser parte de este equipo...
Bim coordinator: main point of contact for technical coordination and remote team and client anagement for long-term project with growth possibilities. mandatory requirements: - civil engineering or similar engineering degrees - revit & navisworks knowledge - client relationship management skills - team management experience - experience in civil engineering projects - advanced conversational english level desirable requirements: - residence in bogota or surrounding areas / willing to work on-site at client's - if(window.screen.availwidth '); - document.write(' '); } - office at that location - experience in us-based projects requisitos: idiomas: chino,ingles disponibilidad para viajar: si disponibilidad para cambio de residencia: si jornada laboral: tiempo completo tipo de contratación: contrato a termino indefinido estudios mínimos: universidad / carrera profesional condiciones del empleo jornada laboral:tiempo completo tipo de empleo:trabajo fijo salario:a convenir requerimientos experiência mínima:no especificado...
Top tech for managing staff and stock in retail & hospitality n-ix is a global software development service company that helps businesses worldwide develop successful software products. founded in 2002, n-ix has expanded its presence across nine countries in europe, the us, and latin america. today, we are a community of over 2,000 professionals and a trusted partner for industry leaders and fortune 500 companies. we are currently seeking a service delivery manager to join our team in colombia. the service delivery manager is a senior role responsible for ensuring the successful delivery of high-quality end-to-end services to customers. this role combines operational expertise with technical knowledge, focusing on service quality, reliability, and continuous improvement across technology teams. the key focus areas include service outcomes, operational excellence, and stakeholder alignment. the service delivery manager plays a crucial role in delivering effective services aligned with business objectives. responsibilities: - ensure high-quality end-to-end service delivery to customers, aligning outputs with business goals, slas, and industry standards. manage the delivery of technology services to meet performance targets. - implement and oversee scalable technology processes such as incident, problem, change, release, defect, service design, and transition. - manage resolution processes for high-priority defects impacting customers by collaborating with support and customer-facing teams. - serve as the primary contact for escalations related to service delivery issues. ...
Job summary kenvue is currently recruiting for a requisition to pay specialist. the role involves being the single point of contact for interactions between requesters and business partners, sourcing specialists, and accounts payable or r2p specialists. the specialist will be responsible for ensuring a seamless experience for requestors and business partners when using the sourcing and contracting services. qualifications - appropriate university/bachelor degree qualification is essential. - 1-2 years of related experience. - spanish mandatory, english advance, portuguese is a plus. responsibilities - triage & concierge management - request for new or changes to supplier data - stakeholder management/customer service/l3 helpdesk escalation - quality management skills - strong written and oral communication skills. - strong ms excel, powerpoint, and word skills. - flexibility and adaptability in a fast-paced environment. benefits kenvue is proud to be an equal opportunity employer. descripción del trabajo lorem ipsum dolor sit amet , consectetur adipiscing elit. nullam tempor vestibulum ex, eget consequat quam pellentesque vel. etiam congue sed elit nec elementum. morbi diam metus, rutrum id eleifend ac, porta in lectus. sed scelerisque a augue et ornare. donec lacinia nisi nec odio ultricies imperdiet. morbi a dolor dignissim, tristique enim et, semper lacus. morbi laoreet sollicitudin justo eget eleifend. donec felis augue, accumsan in dapibus a, mattis sed ligula. vestibulum at aliquet erat. curabitur rhoncus urna vitae quam suscipit , at pulvinar turpis...
*** respond to guest requests for special arrangements or services (e.g., transportation, reservations, dry cleaning) by making arrangements or identifying appropriate providers. respond to special requests from guests with unique needs and follow up to ensure satisfaction. gather, summarize, and provide information to guests about the property and the surrounding area amenities, including special events and activities. answer, record, and process all guest calls, messages, requests, questions, or concerns. contact appropriate individual or department (e.g., bellperson, housekeeping) as necessary to resolve guest call, request, or problem. review shift logs/daily memo books and document pertinent information in logbooks. monitor club lounge for seating availability, service, safety, and well-being of guests. report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. follow all company policies and procedures, ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. speak with others using clear and professional language, prepare and review written documents accurately and completely, and answer telephones using appropriate etiquette. develop and maintain positive working relationships with others, support team to reach common goals, ...
¿listo para dar el primer paso? ¡esta oportunidad comercial/ retención es para ti! lleva tu carrera al siguiente nivel en el top team ¡Únete a nosotros y marca la diferencia! ¿por qué elegir tp? - salario: smmlv + bonificaciones por desempeño+ comisiones sin techo. - crecimiento profesional, ¡aquí tu potencial no tiene límites! - capacitación paga desde el primer día y formación diseñada para impulsar tu éxito ( firmas contrato y luego realizas capacitación). - acceso a programas de bienestar, fondo de empleados y descuentos con aliados. - experiencia global en una multinacional con una cultura diversa e inclusiva. - trabajaras como asesor en el área comercial. ¿qué buscamos en ti? - educación: diploma de bachiller académico en adelante (copia física o digital). - disponibilidad: completa para trabajar en nuestros horarios estructurados de lunes a sábado, día de descanso el domingo, 44 horas a la semana. - pasión por brindar una atención comercial excepcional orientada a la solución del cliente y efectividad del producto. * experiencia laboral: mínima de 4 meses recientes en adelante en áreas comerciales o a fines de manera certificada ( presencial o contact center. lugar de trabajo 📍 conecta calle 26 bogotÁ (calle 26# 92-32, frente al portal del dorado, bogotá) ¡lead the way! en tp no solo ofrecemos empleos, creamos carreras. como líderes globales en experiencia del cliente, brindamos un entorno dinámico donde tu talento, pasión y ambición impulsan el éxito real. aplican términos y condiciones....
If you have a great attitude, advanced english, empathy and you are a really talkative/social person come to apply with us into our customer service campaign with the best salary in the call center market training fully paid 100% ***growing opportunities*** door to door transportation if you are looking for job stability, indefinite contract, and an excellent work environment, this is your chance! we are a contact center different by design. be part of our great team and enjoy our excellent benefits and growth opportunities requirements : - full time availability - english 90 % - great attitude / empathy / social. talkative person - willing to work on site in case of tech issues/low performance tentative schedules (depending on availability): contrato a termino indefinido de 40/42 horas per week. +1.000.000 m bonos por performance - attendance/retention. if you are foreigner: - visa (r or m) and passport up to date. - ppt best salary in bogota - no experience...
Importante compania del sector financiero, se encuentra en busqueda de asesores comerciales call center, para la venta de productos financieros, si eres bachiller, tecnico, tecnologo o estudiante universitario y cuentas con minimo (1) ano de experiência en ventas de productos y servicios financieros o intangibles via contact center. esta gran oportunidad laboral es para ti ¡postulate! salario: slmv+prestaciones de ley+comisiones 100% prestacionales sin techo. horario: lunes a viernes de 7:30 am a 5:30 pm y sabados ocasionales si la operacion lo requiere. contrato a termino indefinido directo con la compania. ofrecemos oportunidades de crecimiento dentro de la compania, queremos contar con tu gran talento! requisitos: edad: entre 20 y 40 anos disponibilidad para viajar: si disponibilidad para cambio de residencia: si jornada laboral: tiempo completo tipo de contratación: contrato a termino indefinido estudios mínimos: bachillerato / educacion media condiciones del empleo jornada laboral:tiempo completo tipo de empleo:trabajo fijo salario:a convenir requerimientos experiência mínima:no especificado...
1 day ago be among the first 25 applicants get ai-powered advice on this job and more exclusive features. direct message the job poster from turia services we are a leading steel manufacturing and distribution company, dedicated to providing high-quality steel products to our customers. we are looking for an enthusiastic and detail-oriented individual for the inside sales position. this role is essential for ensuring the achievement of defined sales targets in the area by identifying business opportunities and implementing remote contact strategies. responsibilities: - negotiation, sending, and follow-up of proposals to clients - follow up with prospects to convert them into potential clients - close sales in line with the monthly target set by management - maintain a proper and close relationship with clients by providing support - maintain and expand the prospect database - address client needs and provides customer service qualifications: - professional in civil engineering, architecture, production engineering, international business, or other commercial areas related to the construction industry. - 1 year of previous experience in an inside sales role, preferably in the steel industry or a related sector. - strong knowledge of logistics, scheduling, and lead time management. - proficiency in sap hana, power bi, and other relevant software tools. - excellent communication and customer service skills. - ability to work independently and as part of a team. - strong organizational skills with the ability to manage multiple tasks simultaneously. - ability to work und...
Proxima is an american company that provides operational services and technology solutions for the insurance industry. we are part of an important insurance group called pnc – producers national corporation, an insurance holding based in niles, illinois. we are currently looking to hire a sales executive to join the team and help the organization add more agents, assist existing ones in selling more, and grow the overall commercial agents relationship with pnc. responsibilities: · collect updated due diligence information · contact and recruit prospective agents. · contact active agencies and build database of agency information database. · contact active agents to discuss new and existing product availability, collect feedback about new and existing products, and address any questions or concerns about new and existing products. feedback should include commentary from the agent about product pricing relative to our competitors. · communicate company changes and underwriting rules to agency csr's. · review quotes with underperforming agencies to understand current performance and identify opportunities for growth. · perform monthly product training calls with agents. · perform monthly system training calls with agents. · assist agents with faqs: assign and reset passwords, refer customers to agents to answer questions, and verify coverage for mortgage companies. · reach out to customers to make sure they are satisfied with their claim service. · assist with back-office and sales development tasks as needed. requirements: · sales and commercial skills. · a mi...
"activities relating to technical guidance for planning, directing, and monitoring information systems operations. prioritize and schedule computer operations and workflow so processing equipment and other it resources are used to their full capacity. analyze production, maintenance, and malfunction records to identify problems and recommend solutions (e.g., changes to procedures, workflow, or equipment) to improve performance and increase the capacity. analyzes the results of workflow plans, monitors the operating system(s) and recommends changes to improve processing and utilization. research, evaluate, and recommend equipment purchases to enhance the capabilities of computer operations. lead, direct, evaluate, and develop computer operations staff to ensure computer operations activities meet pre-established production targets and operating budgets. liaise with functional or operational area managers to understand their current and future information needs and develop plans, cost estimates, and schedules for integrating these needs into existing operations. select, and manage ongoing relationships with, vendors and suppliers (e.g., data entry providers) to ensure the organization receives satisfactory standards of service. " requires broad knowledge of operational procedures and tools obtained through extensive work experience and may require vocational or technical education. may require the following proficiency: - works under limited supervision for routine situations. - provides assistance and training to lower level employees. - problems typically are not ...
"activities relating to technical guidance for planning, directing, and monitoring information systems operations. prioritize and schedule computer operations and workflow so processing equipment and other it resources are used to their full capacity. analyze production, maintenance, and malfunction records to identify problems and recommend solutions (e.g., changes to procedures, workflow, or equipment) to improve performance and increase the capacity. analyzes the results of workflow plans, monitors the operating system(s) and recommends changes to improve processing and utilization. research, evaluate, and recommend equipment purchases to enhance the capabilities of computer operations. lead, direct, evaluate, and develop computer operations staff to ensure computer operations activities meet pre-established production targets and operating budgets. liaise with functional or operational area managers to understand their current and future information needs and develop plans, cost estimates, and schedules for integrating these needs into existing operations. select, and manage ongoing relationships with, vendors and suppliers (e.g., data entry providers) to ensure the organization receives satisfactory standards of service. " requires broad knowledge of operational procedures and tools obtained through extensive work experience and may require vocational or technical education. may require the following proficiency: - works under limited supervision for routine situations. - provides assistance and training to lower level employees. - problems typically are not ...
"activities relating to technical guidance for planning, directing, and monitoring information systems operations. prioritize and schedule computer operations and workflow so processing equipment and other it resources are used to their full capacity. analyze production, maintenance, and malfunction records to identify problems and recommend solutions (e.g., changes to procedures, workflow, or equipment) to improve performance and increase the capacity. analyzes the results of workflow plans, monitors the operating system(s) and recommends changes to improve processing and utilization. research, evaluate, and recommend equipment purchases to enhance the capabilities of computer operations. lead, direct, evaluate, and develop computer operations staff to ensure computer operations activities meet pre-established production targets and operating budgets. liaise with functional or operational area managers to understand their current and future information needs and develop plans, cost estimates, and schedules for integrating these needs into existing operations. select, and manage ongoing relationships with, vendors and suppliers (e.g., data entry providers) to ensure the organization receives satisfactory standards of service. " requires broad knowledge of operational procedures and tools obtained through extensive work experience and may require vocational or technical education. may require the following proficiency: - works under limited supervision for routine situations. - provides assistance and training to lower level employees. - problems typically are not ...
"activities relating to technical guidance for planning, directing, and monitoring information systems operations. prioritize and schedule computer operations and workflow so processing equipment and other it resources are used to their full capacity. analyze production, maintenance, and malfunction records to identify problems and recommend solutions (e.g., changes to procedures, workflow, or equipment) to improve performance and increase the capacity. analyzes the results of workflow plans, monitors the operating system(s) and recommends changes to improve processing and utilization. research, evaluate, and recommend equipment purchases to enhance the capabilities of computer operations. lead, direct, evaluate, and develop computer operations staff to ensure computer operations activities meet pre-established production targets and operating budgets. liaise with functional or operational area managers to understand their current and future information needs and develop plans, cost estimates, and schedules for integrating these needs into existing operations. select, and manage ongoing relationships with, vendors and suppliers (e.g., data entry providers) to ensure the organization receives satisfactory standards of service. " requires broad knowledge of operational procedures and tools obtained through extensive work experience and may require vocational or technical education. may require the following proficiency: - works under limited supervision for routine situations. - provides assistance and training to lower level employees. - problems typically are not ...
"activities relating to technical guidance for planning, directing, and monitoring information systems operations. prioritize and schedule computer operations and workflow so processing equipment and other it resources are used to their full capacity. analyze production, maintenance, and malfunction records to identify problems and recommend solutions (e.g., changes to procedures, workflow, or equipment) to improve performance and increase the capacity. analyzes the results of workflow plans, monitors the operating system(s) and recommends changes to improve processing and utilization. research, evaluate, and recommend equipment purchases to enhance the capabilities of computer operations. lead, direct, evaluate, and develop computer operations staff to ensure computer operations activities meet pre-established production targets and operating budgets. liaise with functional or operational area managers to understand their current and future information needs and develop plans, cost estimates, and schedules for integrating these needs into existing operations. select, and manage ongoing relationships with, vendors and suppliers (e.g., data entry providers) to ensure the organization receives satisfactory standards of service. " requires broad knowledge of operational procedures and tools obtained through extensive work experience and may require vocational or technical education. may require the following proficiency: - works under limited supervision for routine situations. - provides assistance and training to lower level employees. - problems typically are not ...
Palabras clave: agente contact center, operador de call center, representante de atención al cliente, servicio al cliente, atención a cliente ¡estamos en búsqueda de un apasionado agente contact center para unirse a nuestro equipo! si tienes un enfoque al cliente y disfrutas resolver problemas, esta oportunidad es para ti. como operador de call center, serás responsable de brindar una atención al cliente excepcional, asegurando la satisfacción y fidelización de nuestros usuarios. Únete a nosotros y forma parte de una empresa que valora y fomenta el crecimiento profesional. como representante de atención al cliente, tendrás la oportunidad de impactar positivamente en la experiencia del cliente. requerimientos: - técnico en servicio al cliente o áreas afines - mínimo 1 año de experiencia certificable como agente contact center - habilidades de comunicación efectiva - capacidad para trabajar bajo presión nivel de educación: - técnico sectores laborales: - servicio al cliente y afines - call center tele mercadeo bpo y afines cargo: - asistente otras habilidades: habilidades técnicas - manejo de datos habilidades interpersonales: - empatía - resolución de problemas - escucha activa habilidades gestión de crm manejo de datos empatía resolución de problemas escucha activa ¡ten cuidado con el fraude! magneto y sus empresas aliadas nunca te pedirán dinero a cambio en un proceso de selección. ten cuidado, revisa bien la vacante y si ves algo sospechoso repórtalo. requisitos para aplicar a la vacante: experiencia: 1 año de experiencia nivel de e...
"activities relating to technical guidance for planning, directing, and monitoring information systems operations. prioritize and schedule computer operations and workflow so processing equipment and other it resources are used to their full capacity. analyze production, maintenance, and malfunction records to identify problems and recommend solutions (e.g., changes to procedures, workflow, or equipment) to improve performance and increase the capacity. analyzes the results of workflow plans, monitors the operating system(s) and recommends changes to improve processing and utilization. research, evaluate, and recommend equipment purchases to enhance the capabilities of computer operations. lead, direct, evaluate, and develop computer operations staff to ensure computer operations activities meet pre-established production targets and operating budgets. liaise with functional or operational area managers to understand their current and future information needs and develop plans, cost estimates, and schedules for integrating these needs into existing operations. select, and manage ongoing relationships with, vendors and suppliers (e.g., data entry providers) to ensure the organization receives satisfactory standards of service. " requires broad knowledge of operational procedures and tools obtained through extensive work experience and may require vocational or technical education. may require the following proficiency: - works under limited supervision for routine situations. - provides assistance and training to lower level employees. - problems typically are not ...
¡animate a participar! importante empresa del sector comercial ubicada en cali requiere para su equipo de trabajo un supervisor de call center (recepción de llamadas) con experiencia de 1 a 3 años en la labor, para que realice las siguientes funcione...
Product & project management (technical) client services commercial and money movement solutions provides industry-leading and operational support to visa’s clients around the world. with our deep knowledge and expertise, we are a key internal partne...
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