Overview connecting clients to markets – and talent to opportunity. with 4,500+ employees and over 300,000 commercial, institutional, payments, and retail clients, we operate from more than 70 offices spread across six continents. as a fortune 100, n...
Our purpose mastercard powers economies and empowers people in 200+ countries and territories worldwide. together with our customers, we’re helping build asustainableeconomy where everyone can prosper. we support a wide range of digital payments choi...
Descripción general at baires dev®, we've been leading the way in technology projects for over 15 years. we deliver cutting-edge solutions to giants like google and the most innovative startups in silicon valley. our diverse 4,000+ team, composed of the world's top 1% of tech talent, works remotely on roles that drive significant impact worldwide. when you apply for this position, you're taking the first step in a process that goes beyond the ordinary. we aim to align your passions and skills with our vacancies, setting you on a path to exceptional career development and success. join as an senior angular tech lead, guiding a team in developing cutting-edge angular applications. with your advanced knowledge of angular and front-end development, you'll set technical standards, drive project success, and ensure the delivery of high-performance web applications, fostering innovation and technical growth. what you will do: - define the technical direction for angular development projects, ensuring alignment with organizational goals. - lead and manage a team of angular developers, setting clear objectives and promoting collaboration and professional growth. - oversee the entire development lifecycle of angular applications, from conception to deployment. - ensure the adoption of best practices in software development, focusing on angular and related technologies. - stay abreast of the latest trends in angular development, assessing and implementing cutting-edge technologies and methodologies. - facilitate communication between the angular development team and other stakeh...
Your potential has a place here with ttec’s award-winning employment experience. as a sr. financial analyst working hybrid in columbia you’ll be a part of bringing humanity to business. #experiencettec **what you’ll be doing** looking to provide accurate financial analyses and reporting to leaders and financial forecasting? you'll work on report packages by assessing needs, improving outputs, and highlighting areas for opportunity. bring your analytic background to support the reporting process as you help work on newer areas of focus and share your statistical analysis with senior leadership. you'll report to senior manager, finance. you'll help build our ability to assimilate these new divisions, integrate into standard processes, and build a scalable, sustainable model to support the business. **during a typical day, you’ll** + provide oversight, guidance, and strategic insight for specific areas of our digital practice + prepare the annual operating budget and quarterly forecasts for supported departments + prepare consolidated reporting packages with review of main metrics, business plans, and trend analysis identifying variances to budget and historical comparisons for senior management + support recurring and ad-hoc global/regional reporting + assess where there are opportunities for improvement and risk mitigation + work with existing reporting packages but also improve outputs and highlight potential efficiencies + facilitate a collaborative solutions and process improvement **what you bring to the role** + bachelor's degree in finance,...
People deserve more from their money. more visibility, more control, and more freedom. since 2015, revolut has been on a mission to deliver just that. our powerhouse of products — including spending, saving, investing, exchanging, travelling, and more — help our 60+ million customers get more from their money every day. as we continue our lightning-fast growth, 2 things are essential to our success: our people and our culture. in recognition of our outstanding employee experience, we've been certified as a great place to work. so far, we have 10,000+ people working around the world, from our offices and remotely, to help us achieve our mission. and we're looking for more brilliant people. people who love building great products, redefining success, and turning the complexity of a chaotic world into the simplicity of a beautiful solution. about the role the credit department at revolut is anything but ordinary. they design, develop, and launch credit products across the globe. the team manages our products from day one to the end — developing the back and front-end, the data science infrastructure, and then creating a local setup in each country with scalable risk management and portfolio management solutions. it's a big old job, but our people are a credit to us all. the collection manager is responsible for the build-out of in-country processes and procedures, and the continued performance of the team as products launch. this role will be in charge of setting up and managing our external collections agencies. up for the challenge? send you...
**company description** publicis global delivery is the talent powerhouse of publicis groupe, the largest global communications group. we make sure to hire, boost and develop the best people worldwide to deliver outstanding work for the most prominent clients within the groupe. in latam, we are over 1,700 passionate employees that love to push boundaries and drive innovative solutions. if you are a risk-taker and love to develop intrepid ideas, pgd is the place for you. we move people, and people move us! **overview** publicis global delivery is looking for an **influencer marketing -** (social analyst) to lead and execute strategic marketing campaigns for our high-profile clients. this role is central to our creator strategy, encompassing everything from sourcing and negotiation to campaign management and content oversight. the ideal candidate has independence and focus on quality and is eager to grow together with more than 5.000 employees of publicis global delivery in the world. if you are passionate about digital transformation, cross-team communication, and the digital ecosystem, we are looking for you! **responsibilities** + **campaign leadership:** own the success of influential’s creator marketing initiatives from conceptualization through execution, ensuring seamless integration with client objectives and brand values. + **strategic planning:** develop comprehensive creator strategies, managing all phases of campaign planning and execution in collaboration with internal teams such as client solutions, creative, strategy, and operations....
Pega solutions associate- scotiatech requisition id: 217181 thanks for your interest in scotiatech, scotiabank's new and innovative technology hub in bogota. join a purpose driven winning team that promotes creativity and innovation in a fast-paced environment, where we’re always committed to results, in an inclusive, diverse, and high-performing culture. **_purpose_** contributes to the overall success of the global contact center platform/ scotiatech in bogota ensuring specific individual goals, plans, initiatives are executed / delivered in support of the team’s business strategies and objectives. ensures all activities conducted in compliance with governing regulations, internal policies, and procedures. **_accountabilities_** + champions a customer focused culture to deepen client relationships and leverage broader bank relationships, systems, and knowledge. + assist the lead and/or to develop and to provide high quality deliverables during all the phases of the project, from the participation in requirement gathering, design and implementation to post release support. + assist the lead and /or team as a specialized technical guide in the analysis, design, development, implementation, architecture and support of pega base solutions. showing expertise in flows, ui and decision rules; and considering best practices, guardrails and any defined standard. + sharing knowledge and helping the team with the correct usage in the diversity of tools and capabilities pega offers. + collaboration as part of an agile development team, participation in daily sta...
Senior analyst, qa communications surveillance - gbm compliance we are committed to investing in our employees and helping you continue your career at scotiagbs **purpose** the objective of this position is to contribute strengthen the compliance electronic communications (e-comms) and voice communications (v-comms) monitoring and surveillance program, inclusive of policies, procedures, processes and methodologies, in place to satisfy applicable u.s. legal and regulatory requirements/expectations. the qa senior analyst will perform various reviews on a regular basis and may collaborate on projects integral to the compliance monitoring & surveillance program under the direction of the e-comms lead, and the head of the u.s. cm&s; team. **accountabilities** • business knowledge: maintain a working knowledge of relevant sro, federal, and state regulations applicable to banks, broker dealers, and swap dealers, and stay informed on applicable trading strategies and firm policies. • monitoring and surveillance execution: conduct reviews of electronic and voice communications (e-comms and v-comms) to identify unusual activity or potential violations of rules or firm policies. support investigations by analyzing communications, documenting findings, and escalating issues to the qa compliance manager. collaborate with the monitoring & surveillance team to prepare summaries and regular reports for the e-comms lead and head of compliance m&s.; perform high-quality surveillance reviews and follow-up investigations, ensuring inquiries are thorough, responses...
Job summary the cash app clerk reports directly to the accounts receivable supervisor. the cash application function consists of clerical and administrative services to ensure the accurate, timely and efficient posting and reconciliation of cash and non-cash payments to customer accounts. responsibilities - oversee and execute the daily cash application process, ensuring accurate and timely recording of incoming payments across multiple channels, including checks, electronic funds transfers, and credit card payments. - review and verify payment documentation, such as remittance advice, invoices, and bank statements, to allocate funds accurately to customer accounts. - mentor a team of cash application clerks, providing guidance, training, and support to ensure efficient and accurate processing of transactions. - perform complex reconciliations of cash receipts, identifying and resolving discrepancies or variances in a timely manner. - collaborate with internal departments, such as accounts receivable, to address paymentrelated inquiries, resolve issues, and provide exceptional customer service. - conduct regular audits of cash application processes to identify areas for improvement, implement best practices, and ensure compliance with company policies and procedures. - monitor and manage unapplied cash balances, actively working to resolve outstanding items and minimize the risk of misallocations. - prepare and present comprehensive reports on cash application activities, including cash receipts, unapplied cash, and reconciliation status, to management and stak...
Agileengine is an inc. 5000 company that creates award-winning software for fortune 500 brands and trailblazing startups across 17+ industries. we rank among the leaders in areas like application development and ai/ml, and our people-first culture has earned us multiple best place to work awards. if you're looking for a place to grow, make an impact, and work with people who care, we'd love to meet you! what you will do - requirement gathering & prioritization: collaborate with stakeholders to define, document, and prioritize requirements for dynamic pricing and ml-driven projects; - product roadmap: develop and maintain an ml product roadmap aligned with business goals, ensuring clear prioritization and communication with all stakeholders; - sprint planning & delivery: work closely with engineering and data science teams to plan and execute sprint cycles, ensuring timely and high-quality delivery of ml solutions; - stakeholder communication: act as the primary liaison b/w technical teams and business stakeholders, providing updates, gathering feedback, and ensuring alignment on priorities; - risk mitigation: identify and address risks related to project deliverables, timelines, and resources, ensuring smooth execution across teams; - reporting & analytics: develop clear and concise reporting mechanisms to communicate project progress, kpis, and outcomes to stakeholders and leadership; - cross-functional collaboration: partner with engineers, data scientists, and program managers to align efforts, troubleshoot challenges, and optimize processes; - program man...
Aml senior analyst enviar candidatura ahora » **fecha:** 9 jul 2025 **ubicación:** bogota, dc, co **empresa:** scotiabank **id de la solicitud:** 227892 **programa de referido de empleados – probable pago:** $0.00 estamos comprometidos a invertir en nuestros colaboradores y ayudarles a continuar su carrera profesional en scotiagbs **purpose** • contributes to the overall success of the pla operations unit in bogotá, colombia by ensuring that specific individual goals, plans, and initiatives are executed/delivered in support of the team's business strategies and objectives. ensures that all activities carried out comply with internal policies, procedures, and standards. • provides support to relationships with new and existing clients; the analyst will investigate and evaluate the relationship for potential financial, reputational, operational, and compliance risks, as well as activities that pose risks of money laundering or terrorist financing. • depending on the needs and assignments of global aml operations, the analyst may cover one or more of the activities described here, for canada or international banking, in areas such as enhanced due diligence unit, name screening, transaction monitoring, among others. **accountabilities** • conducts the review of more complex and risk scored alerts to either close them or escalate them for further review. when necessary, requests information from another business unit and collaborates when information is requested. • performs quality assurance (qa) reviews on the adjudication and preparation of alerts,...
Descripción general importante empresa del sector financiero se encuentra en búsqueda de profesional en areás financieras para desempeñar el cargo de icm uw credit risk analyst - c10 – officer con experiencia 1-2 years para desempeñar las siguientes funciones: el analista de riesgo de crédito ii es un puesto profesional en desarrollo. aplica conocimientos específicos del área en el control, la examinación, el análisis o la evaluación de procesos y datos. identifica brechas en las políticas y formula políticas. interpreta datos y realiza recomendaciones. investiga e interpreta información basada en los hechos. identifica incongruencias en los datos o resultados, define problemas de negocios y formula recomendaciones sobre políticas, procedimientos o prácticas. integra conocimiento disciplinario establecido dentro de su propia área de especialidad con la comprensión básica de las prácticas de la industria relacionadas. horario 8:30 – 6:00 lunes a viernes contrato indefinido salario $5.000.000 profesional ingles avanzado importante empresa del sector financiero se encuentra en búsqueda de profesional en areás financieras para desempeñar el cargo de icm uw credit risk analyst - c10 – officer con experiencia 1-2 years para desempeñar las siguientes funciones: el analista de riesgo de crédito ii es un puesto profesional en desarrollo. aplica conocimientos específicos del área en el control, la examinación, el análisis o la evaluación de procesos y datos. identifica brechas en las políticas y formula políticas. interpreta datos y realiza recomendaciones. investiga e in...
Me permito informarles que la empresa risk solutions group en el momento se encuentra adelantando un proceso de selección para operadores de medios tecnológicos en edificio residencial, turnos 2x2, promedio de salario de 1.480.000. operador de medios tecnológicos **(solo hombres)** 1. bachilleres 2. cursos al día. 3. documentación al día. 4. con experiência como operador de medios 5. situación militar definida. 6. vacunación contra el covid al día por favor presentarse con hoja de vida minerva 1003 con foto (obligatorio) y documentos de soporte en la dirección: carrera 49 no. 94-54 barrio la castellana - bogotá y preguntar por la psicóloga de selección lorena escobar. asimismo, pueden comunicarse al celular (whatsapp): 3228191533. tipo de puesto: tiempo completo salario: a partir de $1.480.000 al mes...
Job title: customer service bogotá job description what’s in it for you? a diverse, global organization full of intelligent, friendly people to bounce ideas off, learn from and grow with endless career opportunities and clear paths for career development a competitive salary inclusive perks and benefits opportunity for monthly performance incentives **job type:** **full-time** **location** **:** bogotá, colombia **what’s in it for you?** + a diverse, global organization full of intelligent, friendly people to bounce ideas off, learn from and grow with + endless career opportunities and clear paths for career development + a competitive salary + inclusive perks and benefits + opportunity for monthly performance incentives **what you want matters to us** think about making a check list with all of the things that would make you feel good at work. does your check list have meeting a diverse group of like-minded new people on it? how about being recognized and rewarded for doing great things? maybe you pictured a place where you could have all of these things while making a positive difference in people’s day. if so, concentrix is a great place for you. every day we spread positivity in others' lives through compassionate customer interactions and genuine problem solving with a human touch. doing right by people is in our dna because we believe a desire to be treated with care and respect is a universal part of the human experience. this philosophy drives everything we do and creates the framework for how we treat our customers ...
Accounting supervisor enviar candidatura ahora » **fecha:** 12 jul 2025 **ubicación:** bogota, dc, co **empresa:** scotiabank **id de la solicitud:** 225087 estamos comprometidos a invertir en nuestros colaboradores y ayudarles a continuar su carrera profesional en scotiagbs **purpose** leads and oversees subsidiary accounting in canada from finance services unit ensuring business strategies, plans and initiatives are executed / delivered in compliance with governing regulations, internal policies and procedures. as part of the management team, the accounting supervisor handles his/her team in resolving conflicts, delegating and organizing tasks, as well as motivating and leading teams during project developments. also participate in special projects. other tasks of supervisor include monitoring financial position, taxation, financial performance and cash flows of the subsidiaries; reviewing any discrepancies of reports and guarantee the reasonableness of accounting information under the scope of the accounting team in bogotá. **accountabilities** + leads and drives a customer focused culture throughout their team to deepen client relationships and leverage broader bank relationships, systems and knowledge. + focus on managing staff, providing training and supporting the team to solve issues and challenges. + attend the month-end, quarter-end or year-end meetings with the coe team. + respond to accounting inquiries from tax team in a timely fashion + deliver quality reporting required by different teams with time frames. + perform financial ana...
Senior manager communications surveillance job description we are seeking a seasoned professional to lead our communications surveillance team in ensuring the overall success of our operations. the ideal candidate will have a strong background in supervisory or senior compliance roles, with experience in communication surveillance. this role is critical in executing business strategies, plans, and initiatives in compliance with governing regulations, internal policies, and procedures. the successful candidate will be responsible for managing the execution of gbm communication supervision procedures, planning resources required for review alerts, and maintaining expert knowledge of bank and gbm processes, policies, procedures, applications, and products related to global communications supervision procedures. the role also involves developing and maintaining strategic relationships with key stakeholders and departments within gbm and international banking. additionally, the candidate will need to manage/perform ad-hoc, unique, and/or focused reviews as necessary. key responsibilities: - leadership: lead a team of managers and senior analysts in the execution of global communications supervision procedures. - business knowledge: maintain expert knowledge of bank and gbm processes, policies, procedures, applications, and products related to global communications supervision procedures. - documentation & audit readiness: ensure the team keeps high-risk regulatory and operational controls current, along with other documentation that contributes to sustaining the global comm...
Job description the primary responsibility of this role is to act as a liaison for new initiatives that impact mastercard's risk exposure worldwide. this requires regular engagement with senior management, sales, franchise, and product organizations, as well as our customers. the manager, risk management role supports mastercard's customer risk management team globally. key responsibilities - support crm in assessing, managing, and mitigating customer risk according to mastercard's policies and procedures. - participate in the global product review process, ensuring projects incorporate credit risk considerations. - establish frameworks for integrating new initiatives into crm's routine operations. - facilitate smooth transitions to bau processes once new initiatives are live. - collaborate with regional leads to align global and regional initiatives. - coordinate with relevant teams on controls and enhancements to accommodate new initiatives within crm's risk standards. - propose updates to policies and procedures based on feedback from global initiatives. this role requires a strong credit risk background, understanding of mastercard's business model, systems, and tools, as well as proficiency in data sources relevant to customer risk management. requirements - postgraduate degree in business, economics, econometrics, or equivalent. - experience leading complex projects with multiple stakeholders. - experience in credit risk assessment and financial statement analysis; knowledge of the banking sector. - accuracy, self-drive, accountability, and a sense of urgency....
Regulatory compliance specialist we are seeking a highly skilled regulatory compliance specialist to join our team. this individual will be responsible for ensuring that our organization complies with all relevant regulations and laws. key responsibilities: - perform in-depth analysis of new regulations and understand their impact on our business; - assess and challenge action plans defined by business units and monitor their implementation; - manage activities and prioritization to meet internal and regulatory deadlines; - build and maintain strong relationships with different teams, including negotiation of deadlines; - write and present objective and assertive regulatory matters (advisories and tracking); - support business areas, assist in decision-making, and consider applicable terms; - provide regulatory analysis in the approval flow of new products, services, or features; - support prevention and detection of anomalies that may result in regulatory gaps; - prepare and present training related to compliance matters; - monitor, coordinate, and answer inquiries and inspections from supervisors; - follow governance of regulatory issues to senior management through various committees; - connect with global compliance team and follow compliance methodology; - supervise as a tech lead the other compliance team members; requirements: - bachelor's degree in engineering, economics, business management, or related fields; - previous exposure to regulatory compliance, financial products/services regulatory matters, and/or risk management/nfr in a financial or tech company ...
Job overview we are seeking an individual to support benefits and wellbeing programs for global projects and other regional initiatives. this role is responsible for the operational and administrative aspects of our benefits delivery. this position partners with relevant stakeholders, including benefits teams, payroll, third-party risk management, and other groups to ensure programs are delivered accurately and on time. this is an exciting opportunity to make a significant impact within a growing team. key responsibilities - sustain day-to-day operations of all benefits programs, including group health, dental, vision, life insurance, business travel accident, retirement plans, etc. - manage benefits vendors, including performance monitoring, onboarding, and third-party risk management. - ensure local programs are implemented and partner with hr professionals on ongoing administration and delivery. - provide analytical support on benefits delivery projects, programs, and ad-hoc requests. - support rollout and cyclical benefits communications, including drafting and editing previously drafted communications. - moderate claims between vendors and employees and escalate issues as necessary. - maintain and update the intranet site with current information such as application periods, webinar schedules, and educational materials to enhance employee awareness and engagement. - respond to employee inquiries in an effective, clear, and kind manner, escalating complex cases through supplier channels and resolving file errors in coordination with integration and support t...
Senior devops engineer role "> we are seeking a seasoned senior devops engineer to spearhead our efforts in creating and maintaining a secure, scalable, and efficient infrastructure. the successful candidate will be responsible for leading operating system upgrades, ensuring compliance with internal standards and industry regulations, and driving the migration and integration of various saas applications behind okta. key responsibilities: "> - lead operating system upgrades: spearhead the planning and execution of upgrades for end-of-life operating systems across our production and cloud environments, minimizing disruption and ensuring system stability; "> - dependency management & compliance: own the process of identifying and updating software dependencies to ensure compliance with internal standards and industry regulations; "> - vulnerability remediation (cves): proactively identify, prioritize, and implement patches for common vulnerabilities and exposures (cves) across our infrastructure and applications; "> - grc collaboration: partner closely with our governance, risk, and compliance (grc) team to remediate identified gaps, including developing and documenting business continuity plans (bcp) and disaster recovery plans (drp); "> - saas application security: drive the migration and integration of various saas applications behind okta for centralized identity and access management, enhancing our overall security posture; "> - cross-functional communication: effectively communicate remediation plans, timelines, and progress to stakeholders across engineering,...
Job title: sr. manager, compliance & risk management about the role: the sr. manager of compliance & risk management will be responsible for setting up and implementing compliance policies and procedures to ensure adherence to industry regulations, client requirements, and global regulatory frameworks. this includes ensuring compliance with gdpr, hipaa, pci-dss, iso 27001, soc 2, and data privacy laws, as well as overseeing internal and external audits, risk mitigation efforts, and third-party vendor compliance. the successful candidate will have a proven track record in compliance and risk management, excellent communication skills, and the ability to collaborate with cross-functional teams to implement effective compliance programs. this is a critical role that requires a high level of expertise and knowledge in compliance and risk management, as well as strong analytical and problem-solving skills. key responsibilities:...
Financial operations role "> we are seeking a highly motivated and detail-oriented professional to oversee and execute core financial workflows, including billing and accounts receivable activities, while ensuring smooth coordination across internal teams and external partners. "> - billing and reconciliation: - receive and review invoices from partners and vendors for accuracy and completeness. - investigate and resolve any discrepancies or billing errors with vendors. - reconcile billing information with internal records and systems. "> - operational understanding and charges: - gain a deep understanding of the company's logistics operations and services and collaborate with operational teams to ensure accurate interpretation of service. "> - customer invoicing & accounts receivable: - develop and maintain models to analyze operational data and calculate pricing for various services. - create and send invoices to customers, ensuring alignment with contract terms. - track incoming payments (ach, wire, credit card) and apply them to the correct accounts and invoices. - follow up on past-due balances with a professional, customer-centric approach and assist in setting up payment plans if needed. "> - reporting and transparency: - create comprehensive reports detailing the breakdown of charges for each customer. - present reports to customers in an easy-to-understand format, highlighting value and cost savings. "> - data integrity and accuracy: - maintain accurate and up-to-date records of billing, ar transactions, and financial data. - regularly audit data to ens...
Job overview our company is looking for a skilled professional to fill the role of compliance expert. the ideal candidate will have a strong background in regulatory compliance and experience in working with financial products/services. responsibilities - perform deep analysis of new rules and understand their impacts; - assess and challenge action plans defined by business units and monitor their implementation; - manage activities and prioritize tasks to meet internal and regulatory deadlines; - maintain good relationships with different teams and negotiate deadlines; - communicate effectively when writing and presenting regulatory matters; - support business areas in decision-making, considering applicable terms; - provide regulatory analysis in the approval flow of new products, services, or features; - prevent and detect anomalies that may result in regulatory gaps; - prepare and present training on compliance matters; - monitor, coordinate, and answer inquiries and inspections from supervisors. requirements - bachelor's degree in engineering, economics, business management, or related fields; - previous experience in regulatory compliance, financial products/services regulatory matters, and/or risk management/nfr in a financial or tech company or consulting firm for at least 10 years; - no legal background (to complement existing team's profile); - strong logical thinking and ability to summarize main changes/to-do's of a new rule; - experience in testing; - ability to work with kpis/kris, present information in dashboards and reports format; - excellent communic...
Job title an information security analyst role is available to join our organization. the successful candidate will be responsible for reviewing privileged accesses and configurations on a scheduled basis to identify areas where access and configurations have been changed without cause. purpose and responsibilities - demonstrate adherence to defined processes and procedures, supporting the achievement of organizational information security objectives. - review operational practices, report gaps, and work with process owners to achieve resolution of identified deficiencies. - identify and manage compliance-related issues, track it risks, and other key performance indicators. - champion a customer-focused culture to deepen relationships and leverage broader knowledge. - review access to systems, including critical information assets. - validate that access was due to sanctioned and documented activities. - ensure configurations are changed with cause and appropriate documentation. - conduct risk-based evaluations/monitoring of information technology controls using organizational information security standards and regulatory requirements. - review reports to investigate, escalate, and track control deficiencies, ensuring action items and remediation plans are tracked to closure. - provide knowledgeable opinions on entities' compliance with information security standards. - understand how the organization's risk appetite and culture should be incorporated into day-to-day activities and decisions. requirements - mandatory skills include spanish language proficiency, expert...
Job title: operational hub director this is a unique opportunity for professionals looking to broaden their experience and join a dynamic team. we are seeking an experienced leader to manage our operational teams in center of excellence, supporting north america and latam. about the role: - the operational director plays a pivotal leadership role in the strategic delivery, operational transformation, and process governance of human capital solutions. - lead and manage human capital operations teams in center of excellence in colombia supporting north america and latam. - actively engage with business stakeholders in north america and latam to support adaptation and work transition to the service center - define and implement delivery models that ensure service consistency, scalability, and alignment with client expectations. - develops a culture of measurable performance by implementing operations metrics for service delivery. - monitor performance against defined slas, kpis, and operational risk controls, addressing deviations proactively. - lead large-scale migrations of operations from front-line geographies to global delivery hub in colombia / latam. - champion business transformation through automation, process standardisation, and the adoption of digital tools. - be responsible for organisational change processes to support seamless transitions with minimal business disruption. - align operational teams with business development and client service strategies to ensure delivery excellence. - establish clear customer concern paths, root-cause analyses, and service im...
Nubank is a global company that redefines people's relationships with money across latin america through innovative technology and outstanding customer service. we are looking for an experienced fraud prevention specialist to join our fraud oversight team, serving as the second line of defense within nubank's risk management structure. about the role - we are seeking someone who has solid experience in fraud prevention and risk management, loves to challenge the status quo, and strives for continuous improvement in risk mitigation practices. - you will play a key role in evaluating the maturity of our products in terms of fraud prevention, analyzing associated risks, and maintaining our fraud risk and control matrix. as a fraud prevention specialist, you will be responsible for:...
Requisition id: thanks for your interest in scotiatech, scotiabanks new and innovative technology hub in bogota. join a purpose driven winning team that promotes creativity and innovation in a fast:paced environment, where we're always committed to results, in an inclusive, diverse, and high:performing culture. purpose contributes to the overall success of the employee it services ,it and s globally ensuring specific individual goals, plans, initiatives are executed, delivered in support of the team's business strategies and objectives. ensures all activities conducted are in compliance with governing regulations, internal policies and procedures. to facilitate and maintain security permissions as per bank policies on user accounts and applications via add, delete and changes of user memberships, group memberships and access levels on all supported environments. accountabilities stylemargin:top:0.0cm;margin:bottom:0.0cm: : champions a customer focused culture to deepen client relationships and leverage broader bank relationships, systems and knowledge. : to maintain current security permissions as per bank policies on user accounts and applications via add, delete and changes of user memberships, group memberships and access levels on all supporting environments. the incumbent will be knowledgeable in environment(s) for which they are responsible. assist with all access and permission issues that may arise. : to provide professional and courteous support to the business community, answering questions, when possible, in order to meet the departmen...
Information security analyst (sales enablement focus) fully remote | full-time schedule: monday. friday, 11:00 am. 7:00 pm est apply here: about the role were looking for an information security analyst with a sales enablement focus to drive our cus...
Purpose & overall relevance for the organization: partner with the market and global teams to secure the best availability for the business within the given cost constraints. responsible for converting demand into supply and providing actionable insi...
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