You do not need to live in us for this job. we are seeking a specialist that lives in colombia and can work at us central time; time frame tbd. resumes and business references required. job duties / responsibilities: - contacts hispanic/us customers via telephone, attempts to handle customer service issues such as warranty issues, etc. - take calls during the week (days tbd) up to 40 hours working time - contacts and engages decision-makers, and applies skills in the area of communication, customer service and problem-solving - attends daily meetings - fields questions and overcomes specific objections raised by customer - corrects customer information on record when appropriate - follows up the customer service cases and keep track on the system - works with other team members to provide the highest level of customer service and meet team goals - complies with and adheres to service policies, procedures and company ethics - performs other duties as assigned qualifications: - bachelor's degree or an equivalent combination of education, training and experience. - experience in customer service or sales in person or over the phone is preferred. - an engaging, outgoing personality and passion for helping customers - ability to communicate well to customers - excellent analytical, decision-making and organizational skills - strong typing capabilities and pc proficiency - native in spanish and fluent in english is required. work remotely - yes compensation and payment: 750 usd equivalent approximately 3.321.360 cop paid in the beginning of each mon...
You do not need to live in us for this job. we are seeking a specialist that lives in colombia and can work at us central time; monday to friday 8am. to 5pm. resumes and business references required. job duties / responsibilities: - contacts customers via telephone, and attempts to sell product - take calls from 8am to 5pm monday to friday - contacts and engages decision-makers, and applies skills in the area of communication, customer service and problem-solving - attends weekly meetings and delivers a sales presentation - offers the best value for the customer in terms of price, discounts, multiple and additional products - fields questions and overcomes specific objections raised by customer - corrects customer information on record when appropriate - closes the sale and is respectful of the customer's rights - mails proposals and quote when requested - follows up the quotes and tries to close each one into sales - works with other team members to provide the highest level of customer service and meet team goals - complies with and adheres to selling policies, procedures and company ethics - completes leads, sales processing and recording - performs other duties as assigned qualifications: - bachelor's degree or an equivalent combination of education, training and experience. - experience in sales and customer service in person or over the phone is preferred. - an engaging, outgoing personality and passion for helping customers - ability to communicate well to customers - excellent analytical, decision-making and organizational skills - strong...
Job title: hr specialist location: remote (colombia) **job description**: we are looking for an experienced hr manager to oversee all human resource functions and support the company's hiring process. **responsibilities**: - manage the full recruiting, onboarding, training and offboarding employee lifecycle - ensure compliance with employment laws and regulations - handle performance reviews, promotions, disciplinary actions, and employee relations - develop and implement hr policies, procedures and initiatives - analyze hr metrics to identify trends and recommend improvements - manage hr department, inform the management about updates and select/implement hr technologies - work as a hiring manager, post jobs, prepare screening questions, arrange interview schedule - perform other administrative tasks **requirements**: - bachelor's degree in hr or related field, master's preferred - minimum 2 years of experience in a managerial hr role - fluency in english is a must. - proven track record of developing hr strategies and handling complex issues - strong communication, organizational and leadership abilities - analytical and problem-solving skills with attention to detail - ability to prioritize, multitask and work in a fast-paced environment - working hours will be in accordance with central america time from 8:00 to 16:00 - 750 usd base salary. **salary**: 750 usd. pay: $2,400,000 per month **education**: - bachelor's (preferred) **language**: - english (preferred) **location**: - colombia, huila (required)...
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