**responsibilities** as a member of our team, you will: - take on a wide variety of tasks involving client interactions. - listen to client issues to document and coordinate a timely resolution. - diagnose and resolve desktop, software, and network problems related to functionality, connectivity, management, and monitoring, or other software and hardware problems - document solutions and procedures in detail. **qualifications** - fluency in english is a must-have for this role, with a minimum requirement of a c1 level of proficiency. - one year of experience in the field of it. - very strong customer service skills. - ability to explain technical issues to non-technical people in english. - capability to handle and track a variety of tasks, technical as well as administrative, at one time. - attention to detail. - valid passport **what we offer** - competitive salary with all the benefits stipulated by colombian laws. - startup environment with an inclusive culture of collaboration. - a mix of remote and in-office work. - excellent learning and growth opportunities. - extensive training in tech and business tools. pay: $6,000,000 - $8,000,000 per month puede trasladarse/mudarse: - cali, valle del cauca: trasladarse al trabajo sin problemas o planear mudarse antes de comenzar a trabajar (obligatorio) escolaridad: - técnico superior universitario terminado (deseable) idioma: - ingles (obligatorio)...
At vitech consulting, we are looking for an it consultant with excellent english communication skills and a strong customer service orientation. this role is ideal for tech-savvy individuals who enjoy solving problems, supporting users, and working in a dynamic, international environment. as an it consultant, you’ll be part of a collaborative team that interacts with global clients, provides technical support, documents solutions, and ensures a great user experience. responsibilities as a member of our team, you will: - take on a wide variety of tasks involving client interactions. - listen to client issues, document them, and coordinate a timely resolution. - work across a diverse set of computers, devices, servers, and applications. - diagnose and resolve desktop, software, and network problems related to functionality, connectivity, management, and monitoring, as well as other software and hardware issues. - document solutions and procedures in detail. qualifications - fluency in english is a must-have for this role, with a minimum requirement of c1 level proficiency. - at least one year of experience in the field of it. - strong customer service skills. - ability to explain technical issues to non-technical users in english. - solid knowledge of operating systems, desktop applications, email clients, and basic networking. - ability to manage and track a variety of technical and administrative tasks simultaneously. - high attention to detail. - a valid passport is required. what we offer - competitive salary with all benefits required by colombian ...
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