Rockwell automation is a global technology leader focused on helping the world's manufacturers be more productive, sustainable, and agile. with more than 28,000 employees who make the world better every day, we know we have something special. behind ...
Validate bogota, d. c. capital district, colombia validate bogota, d. c. capital district, colombia in close consultation with data center management, the field engineer will contribute to the maintenance of the technical installations and infrastruc...
Job description at zimmer biomet, we believe in pushing the boundaries of innovation and driving our mission forward. as a global medical technology leader for nearly 100 years, a patient’s mobility is enhanced by a zimmer biomet product or technology every 8 seconds. as a zimmer biomet team member, you will share in our commitment to providing mobility and renewed life to people around the world. to support our talent team, we focus on development opportunities, robust employee resource groups (ergs), a flexible working environment, location specific competitive total rewards, wellness incentives and a culture of recognition and performance awards. we are committed to creating an environment where every team member feels included, respected, empowered and recognised. what you can expect the ptp specialist is responsible for accurate and timely execution of various accounts payable tasks in one of the below areas in a dynamic and fast-paced gbs environment. all tasks must be executed in compliance with zimmer biomet policies and guidelines how you'll create impact main duties - payment processing: process payments following guidelines on a timely basis for the assigned entities. perform process controls and validations for completeness. validate and eliminate any erroneous or duplicate payments. troubleshoot and resolve vendor-related payment issues in a timely and efficient manner. manage escalations with vendors and stakeholders. prioritize and review payments and payment runs for final validation. support sox and compliance controls. provide support to employee req...
Sierra space careers: dare to dream we honor those that are not afraid to dream big dreams, those that tenaciously chase their dreams even when others say it cannot be done, those that achieve big dreams and change everything. those are dreams worth chasing. at sierra space we envision a future where humanity lives and works in space, on moons, and on distant planets. our mission isn’t restricted to the few, instead we see a future where all people can choose to live, work, discover and explore beyond our planet. our company is building a platform in space to benefit life on earth and together we will alter the course of humanity. we have a bold mission. we are a bold company. together, we are an extraordinary team. about the role do you have an eye for detail and a passion for developing innovation solutions? join our team! as a guidance, navigation and control engineer, you will be using your skills and expertise to design and test algorithms, flight software, related hardware, design tools, simulations, and more for various aerospace vehicles. these cover a very wide range from advanced mission payloads and electronic systems through highly integrated aircraft to orbital and space exploration systems. you'll explore complex gn&c algorithms and systems to assess performance of vehicle flight qualities and capabilities. your technical duties involve the design, development, evaluation, and test of new products and processes throughout the product lifecycle. key responsibilities: design, develop, and implement guidance, navigation, and control systems for aerospace vehicles...
We connect talented tech professionals in latin america and canada with remote career opportunities at innovative startups worldwide. we specialize in finding roles that align with your skills, experience, and career goals. our personalized approach ensures you're matched with companies that value your contributions and offer opportunities for growth. whether you're a software engineer, designer, marketer, or other tech professional, we're here to help you take the next step in your career. company overview: our client is a profitable, stable u.s.-based saas company used by over 20,000 property managers globally. their robust platform helps simplify complex field inspections, capturing photos, videos, and voice notes—even offline—and turning them into detailed reports through powerful ai and advanced integrations. live since 2014 and active in 20+ countries, they've processed over 100 million inspection assets, consistently growing by turning complex workflows into user-friendly experiences. your role: this role is perfect for an experienced property manager or inspection professional who’s tech-savvy, detail-oriented, and ready for something new. you’ll join the product and engineering team—not to manage properties, but to help improve the software you wish you’d had on the job. your real-world insights will directly shape what gets built, improved, and prioritized. no coding required—you’ll learn product thinking on the job. you’ll: work with designers and developers to improve inspection workflows, checklists, and ui flows. share feedback based on your own exp...
The amazon web services professional services (proserve) team is seeking a highly skilled and versatile engagement manager (em) to join our team and lead the delivery of complex cloud solution projects. in this role you will combine technical expertise with strong project leadership skills to drive successful implementations of aws-based solutions for our clients. you will bridge business requirements with technical solutions, facilitating technical discussions and ensuring alignment with customer objectives. applying aws frameworks like well-architected and cloud adoption framework while demonstrating technical credibility across diverse stakeholders, you will distill customer needs into clear technical requirements, decompose complex problems, and make informed trade-off decisions considering performance, scalability, security, and business impact. possessing strong technology and program/project management experience, you will validate technical solutions against business goals, recognize when additional technical evaluation is needed, and manage technical risks. you will be expected to achieve and maintain relevant aws certifications, develop domain-specific expertise, and effectively communicate technical concepts to both technical and business audiences. as you progress, you’ll lead increasingly complex technical projects, shape cross-organizational technical strategies, and establish best practices in your domain. in this role you will apply your management and leadership capabilities to successfully execute project plans, proactively identify and manage risks, reso...
The offer flexible working options opportunity to make a positive impact opportunity within a company with a solid track record of performance the job role overview : as the accounting & hr associate at tubescience, you will report to the assistant controller and work closely with the accounting and hr teams to support day-to-day accounting operations and hr administrative processes for our fast-growing, tech-enabled service business. we are seeking a detail-oriented and process-driven accounting & hr associate to join our accounting team. the ideal candidate will be responsible for administering the accounts payable processes, contractor onboarding validation and payment administration, backup the g/l accountant, and providing general hr operations including employee/contractor onboarding and offboarding. this role requires strong attention to detail, excellent organizational skills, and a compliance-focused mindset to ensure the accuracy and timeliness of accounting and hr processes. reporting to the controller with dotted line support to hr and benefits management. key responsibilities : accounts payable management : process accounts payable invoices, ensuring accuracy and timely vendor payments validate invoices against purchase orders or contracts for terms compliance in processing payments manage ap inboxes and coordinate with external invoice processing teams monitor ap aging statements and reconciliation resolve payable issues with managers and vendors promptly maintain accurate vendor records and documentation other general ledger, credit card and moth end close g/...
Be part of an expanding global implementation team in the exciting role of configuration analyst, working on a global employee benefits platform serving over 250,000 customers across 21 countries, and growing. willis towers watson has developed a highly-configurable employee benefits platform designed to meet the demands of corporate clients in a complex global market, providing end users with a simple and intuitive personalised experience to help them manage their employee benefits portfolio. as a configuration analyst you will elicit requirements and configure organisations and benefits plans and reporting for local and global clients. this will involve working within a global project team, analysing requirements and data, designing your configuration approach, preparing and managing your project tasks using a task management workflow system, configuring your client organisations, product rules and rates, customising the user interface and system notifications, carrying out and supporting unit, integration and user acceptance testing, preparing and provisioning data and successfully launching your projects. you will also use various azure systems for etl (extract, transform load) work such as azure data factory, devops. the role being part of a global project team, you will attend regular project calls and provide updates on the status of your project activities, highlighting and managing risks and issues that could impact the overall success of the project. assess requirements documentation and data to ensure a clear understanding of what is required, questioning and c...
We are looking for an experienced chief business analyst to join our team and play a pivotal role in achieving business success. in this position, you will act as a subject matter expert with in-depth knowledge of the insurance value chain, including underwriting, rating methodologies, policy management, and billing operations. this role requires exceptional skills in defining api requirements and collaborating with business and technical teams to deliver impactful solutions. responsibilities collaborate with the product owner, assisting with product management tasks and taking responsibility for specific areas serve as the main bridge between business and technology teams to ensure alignment on objectives and solutions engage with business users daily to analyze and document processes, workflows, and requirements work with business and technical teams to design comprehensive and efficient solutions across multiple systems ensure that delivered solutions align with business objectives, compliance guidelines, and technical standards convert business needs into detailed functional requirements and technical specifications for development teams use techniques such as walkthroughs, document analysis, and workflow modeling to gather and validate requirements draft clear and consistent requirement statements to ensure accuracy and reliability provide support to business and technical teams to achieve accurate and timely results assist in resolving business challenges, troubleshooting issues, and offering alternative solutions where applicable requirement...
Job description justice backed by numbers. driven by results. our client is a premier u.s.-based legal firm with a fierce reputation for fighting insurance companies on behalf of their clients . with a team of over 45 attorneys and 300+ employees nationwide, they specialize in insurance disputes, personal injury, nursing home negligence, and medical malpractice cases. known for handling more than 75,000 cases and delivering results, they combine unmatched experience, sharp legal strategy, and a relentless commitment to justice. job description as a data entry specialist , you'll ensure data accuracy, integrity, and timely processing for legal and financial documentation. your keen eye for detail and understanding of basic bookkeeping will support case development and financial accountability in a mission-driven legal practice. job overview employment type: indefinite term type contract shift: 09:00 am - 06:00 pm est salary: 3.800.000 cop work setup: onsite, bogotá or medellín your daily tasks data entry input alphanumeric data from source documents into designated databases or electronic files ensure accuracy and completeness by reviewing and verifying information for errors or discrepancies follow established procedures and guidelines to maintain consistency and quality data validation and cleansing validate and cleanse data to ensure accuracy, consistency, and integrity identify and correct errors, duplicates, or inconsistencies perform data quality checks and resolve discrepancies document management organize and maintain electronic and physical ...
At zimmer biomet, we believe in pushing the boundaries of innovation and driving our mission forward. as a global medical technology leader for nearly 100 years, a patient's mobility is enhanced by a zimmer biomet product or technology every 8 seconds. as a zimmer biomet team member, you will share in our commitment to providing mobility and renewed life to people around the world. to support our talent team, we focus on development opportunities, robust employee resource groups (ergs), a flexible working environment, location specific competitive total rewards, wellness incentives and a culture of recognition and performance awards. we are committed to creating an environment where every team member feels included, respected, empowered and recognised. what you can expect cash applications specialist is responsible for processing payments for the department. this position will also be responsible for being able to see trends in payments, identifying patterns and contacting and escalate with collection team. work closely with customer service and sales organization. provide excellent customer service by responding to queries and resolving issues and disputes raised by customers and internal stakeholders. how you'll create impact receive payment receive and apply reverse payment receipt credits cards and returns checks receive and apply credit cards receive and apply checks, ach receive and apply buyer initiated payment perform automatic cash application perform manual review to match unapplied funds request remittance advice from customer provide remittance advice...
Overview we are looking for driven and enthusiastic people to work as a qa automation engineer ii for quorum. a qa automation engineer ii is expected to apply computer skills, analytical thinking to design, document, execute and report on quality testing of the company’s software. a basic understanding of the fundamental concepts of testing and how to construct tests that exercise all key application features is required. this position requires strong communication skills and the ability to work with a team in a fast-paced agile environment. various aspects of testing theory, test automation, and the quorum suite of products will be introduced by direct supervision. responsibilities estimate the effort required to complete tasks based on the design. formulate work breakdowns outlining the steps required to accomplish each assigned task. prepare and maintain documents, flow charts, test data, and diagrams as needed to describe the test’s intended functionality, the data flow, the logic used, and any significant considerations made. participate in a scrum team and attend specification workshops to ensure all user stories have the requisite acceptance criteria, work as a member of a scrum team to define test plans, test cases, and test procedures to validate requirements against developed software. prepare test environments and test data. perform component, integration, system, and acceptance level testing. record and report failures and bugs to relevant team members; assist in prioritizing, investigating and correcting failures. review existing test procedures and test cases ...
We are seeking an experienced lead business analyst to join our team and play a key role in driving business success. as a subject matter expert, you will have a deep understanding of the insurance value chain, including underwriting, rating calculations, policy servicing, and billing. this role requires strong api requirements skills and the ability to collaborate across business and technical teams to deliver effective solutions. responsibilities work closely with the product owner, supporting product management activities and taking ownership of specific responsibilities act as the primary liaison between business and technology teams, ensuring alignment on goals and solutions conduct daily interactions with business users to analyze and document workflows, business processes, and requirements collaborate with business and technical partners to create efficient, holistic solutions across multiple systems ensure that delivered solutions meet business, compliance, and technical requirements translate business needs into detailed functional requirements and specifications for technical teams gather and validate business and system requirements using techniques such as walkthroughs, document analysis, and workflow scenarios write clear, concise, and verifiable requirement statements to ensure accuracy and consistency support business and technical teams to achieve timely and accurate results provide business support, troubleshoot issues, and recommend alternative solutions when needed requirements a bachelor's or master's degree in computer scienc...
We are seeking an automation tester in java to join our team and play a key role in ensuring the delivery of reliable and high-performing software solutions. in this position, you will collaborate with developers and stakeholders to establish effective testing strategies, enhancing the quality and dependability of our products. this role offers an exciting opportunity to apply your expertise in automation testing and contribute to the evolution of our testing practices. responsibilities create and implement automated testing frameworks to validate software quality work closely with development, qa, and product teams to align testing efforts with project objectives evaluate testing requirements and develop comprehensive test plans for all stages of the software development lifecycle build and maintain test scripts for automation testing of e2e and rest services track and communicate test execution outcomes, resolving any issues identified in the process enhance and optimize testing methodologies and tools to improve team efficiency integrate testing processes into devops workflows and pipelines to streamline delivery requirements a minimum of 2 years of experience in automation testing strong skills in java development and application of solid principles experience implementing the scott pyramid for testing strategies knowledge of managing databases in testing environments understanding and practical use of clean architecture principles proven experience with automating tests for e2e and rest services ability to document and carry out test c...
Job title: solution architect about the role we are seeking a skilled solution architect to join our team. in this role, you will be responsible for analyzing business requirements and developing solutions that meet the needs of our customers. - analyze business requirements and estimate specification work. - write feasibility studies, solution overview documents, and product specifications. - interface with relevant divisions and departments to ensure functional compatibility. - validate the product to ensure compliance with delivered functionality and system integrity. this is an opportunity to work in a dynamic environment with a diverse and inclusive team. you will have the chance to learn and grow with our company, working from anywhere onsite, hybrid or fully remote. key skills to be successful in this role, you will need: - excellent analytical and problem-solving skills. - ability to communicate complex technical information to non-technical stakeholders. - strong project management skills. - familiarity with industry standards and best practices. benefits we offer a range of benefits to support your career development and well-being, including: - competitive salary and bonus structure. - ongoing training and professional development opportunities. - a comprehensive benefits package, including health insurance and retirement plan. what we offer we are committed to creating a positive and inclusive work environment that supports the growth and development of all employees. if you are a motivated and experienced solution architect looking for a new challe...
Job summary at scotiatech we want you to be part of a team that is always in personal and professional growth, for this reason we are looking for our new data analyst. responsibilities - data discovery & exploration: identify, collect, and assess relevant datasets from internal and external sources to support business objectives. - perform exploratory data analysis (eda) to uncover patterns, trends, and anomalies. - validate data quality, integrity, and consistency, addressing issues through cleansing and preprocessing. - translate sme feedback into actionable data requirements and ensure alignment with analytical outputs. - develop and maintain dashboards, visualizations, and reports using tools like tableau, power bi, or similar. - present findings to stakeholders in clear, non-technical language, tailoring insights to audience needs. qualifications - education: bachelor's degree in data science, statistics, computer science, business analytics, or a related field. master's degree preferred. - experience: 3+ years of experience in data analysis, with a focus on data discovery and stakeholder engagement. - proven track record of working with smes to deliver data-driven solutions. - proficiency in sql for querying and manipulating large datasets. - experience with python, r, or similar for data analysis and visualization. - have a b1+ level of english, because you will work hand in hand with our headquarters in canada. benefits - growth opportunities - diverse, dynamic, and multicultural environment - benefits for your financial and emotional well-being - competitive...
Job summary join our bogota team at dhl global forwarding, freight (dgff) gsc - global service centre. we are a high-performing global shared services team (gsc) at dhl global forwarding, freight (dgff); a great place to work certified organization and one of the top 20 most admired shared services organizations in 2022 by the independent global shared services & outsourcing network (sson). responsibilities - take ownership of transport orders, ensuring timely pickup, and optimizing booking processes - prepare, control, and distribute necessary export documents, ensuring compliance to all origin export and destination import regulations. - collaborate with counterparts to validate and finalize documents. - assign tasks to supporting functions and monitor performance. skills - strong understanding of air export regulations, documentation, and incoterms. - minimum of 1 years in air freight forwarding experience. - enthusiasm for building deep and lasting connections with our customers. - proactive and solution-oriented mindset, always demonstrating a can do attitude. descripción del trabajo lorem ipsum dolor sit amet , consectetur adipiscing elit. nullam tempor vestibulum ex, eget consequat quam pellentesque vel. etiam congue sed elit nec elementum. morbi diam metus, rutrum id eleifend ac, porta in lectus. sed scelerisque a augue et ornare. donec lacinia nisi nec odio ultricies imperdiet. morbi a dolor dignissim, tristique enim et, semper lacus. morbi laoreet sollicitudin justo eget eleifend. donec felis augue, accumsan in dapibus a, mattis sed ligula. vestibulum...
Job title: information security analyst about the role: we are seeking a seasoned professional to drive our customer trust efforts by owning security questionnaires, rfps, and related documentation. this role will facilitate effective collaboration between information security, sales, legal, and product teams to ensure timely, accurate, and compelling responses that accurately reflect our organization's security posture. key responsibilities: - owning and completing customer security questionnaires, including sig, caiq, vsa, and custom formats. - responding to security-related rfps and rfis, ensuring submissions are accurate, timely, and aligned with our organizational policies. - collaborating cross-functionally with sales, legal, product, and engineering to gather and validate responses. - maintaining and proactively updating a repository of security documentation and standard answers. - serving as a subject matter expert on our organization's security posture, controls, and certifications (e.g., soc 2, iso 27001). - developing scalable processes, templates, and documentation to streamline future submissions. - liaising with prospective customers and infosec during security assessments and reviews. - identifying trends in customer inquiries to inform internal roadmaps and improve external communications....
Key responsibilities and qualifications we are seeking a highly motivated and skilled data science professional to work on high-profile consulting projects for leading companies in their markets. - data analysis and statistical processing: process and analyze complex data sets using statistical techniques, machine learning algorithms, and data mining methods. - artificial intelligence and machine learning: develop and implement ai and ml models to drive business insights and improve decision-making processes. - predictive modeling: create predictive models using statistical and machine learning techniques to forecast future trends and outcomes. - time-series modeling: develop time-series models to analyze and predict temporal patterns in data. - model development and validation: develop, validate, and audit financial, risk, marketing, and business-oriented models to ensure accuracy and reliability. required skills and qualifications to be successful in this role, you will need: - recent graduates or final year students with a strong academic record. - postgraduate studies and/or specialized courses in data science, quantitative finance, or similar fields. - solid knowledge of modeling techniques, statistical programming languages (sas, r, python, matlab), big data tools and platforms (hadoop, hive, etc.), and cloud platforms (aws, azure, gcp). - strong analytical and problem-solving skills, with the ability to learn quickly and adapt to new situations. - able to easily integrate into multidisciplinary teams and communicate effectively with stakeholders. benefits we o...
Company description blend360 is an award-winning, new breed data science consultancy focused on powering exceptional results for our fortune 500/1000 clients and other major organizations. we are a growing company—born at the intersection of advanced analytics, data, and technology. who we are: people are everything here at blend360. we are inspired by advancing our client’s most critical initiatives, products and projects by matching our clients with the right talent. blend360 has been among the inc. 5000 fastest growing companies 8 years in a row, and we’re very proud of our world class nps score. our success is a direct result of our passion for advancing the careers of the talented people we work with every day. when you work at blend360, you will: - collaborate with a smart, passionate group of people who are invested in your success. - partner with an impressive list of clients, who value blend360’s services and the world class experience we deliver with every engagement. - thrive with a company and leadership team who are committed to growth. job description the qa engineer position is focused on providing an excellent experience to our customers through fully understanding their requirements and working collaboratively with the technical architects, project management, and development teams to develop and implement solutions to meet the customers’ needs. further, this position is expected to be an advocate for the quality of blend360 services to our customers, leveraging and/or integrating with new qa products/technologies, and providing mentorship to develo...
Justice backed by numbers. driven by results. our client is a premier u.s.-based legal firm with a fierce reputation for fighting insurance companies on behalf of their clients . with a team of over 45 attorneys and 300+ employees nationwide, they specialize in insurance disputes, personal injury, nursing home negligence, and medical malpractice cases. known for handling more than 75,000 cases and delivering results, they combine unmatched experience, sharp legal strategy, and a relentless commitment to justice. job description as a data entry specialist , you'll ensure data accuracy, integrity, and timely processing for legal and financial documentation. your keen eye for detail and understanding of basic bookkeeping will support case development and financial accountability in a mission-driven legal practice. job overview employment type: indefinite term type contract shift: 09:00 am - 06:00 pm est salary: 3.800.000 cop work setup: onsite, bogotá or medellín your daily tasks data entry input alphanumeric data from source documents into designated databases or electronic files ensure accuracy and completeness by reviewing and verifying information for errors or discrepancies follow established procedures and guidelines to maintain consistency and quality data validation and cleansing validate and cleanse data to ensure accuracy, consistency, and integrity identify and correct errors, duplicates, or inconsistencies perform data quality checks and resolve discrepancies document management organize and maintain electronic and physical files update and ...
Summary provide ongoing support to our global clients who have implemented integration between their hr system of record and one of our payroll platforms (such as globalview or celergo). in this role, you will manage a significant portion of the client relationship: everything related to integration services, the overall functionality of the connectivity solution, integration tools, and processes. this position is for individuals who enjoy building client relationships using their technical expertise and providing high-quality support. technical duties provide post-implementation system configurations and testing. deliver a design and mapping for global integration tickets. regression testing of new features. review and validate technical documentation. analyze and resolve technical issues related to the integration. client-facing responsibilities ensure new integration clients are onboarded and stabilized according to our standards. participate in the transition process from implementation to ongoing service support. participate in defining the cross-functional service scope, responsibilities, and delivery list with clients. provide high-quality support and service to clients and advise them on best practices for integration design and mapping with their hr system of record. manage issues, provide analysis, and facilitate solutions within defined slas; handle escalations with appropriate complaint handling procedures and ensure issues and risks are effectively managed. work with clients and internal teams on change requests and coordin...
Job requirements (education, experience, skills, and capabilities) bachelor’s degree in business administration, finance or related field preferred. requires a minimum of 1 to 2 years of work-related experience. excellent attention to detail, self-started and driven. strong organizational and time management skills and ability to prioritize. customer service attitude, team player and proactive. ability to work under pressure and time bound projects. excellent communication skills both written and verbal. knowledge in the operation of laptops/desktops and microsoft platforms/software (word, excel, powerpoint, and outlook). bilingual (english/spanish). job skills communication customer service english, spanish microsoft excel, microsoft outlook microsoft powerpoint, microsoft word organization skills time management career level - ic1 job responsibilities/main functions reviews account opening documentation making sure it complies with regulatory guidelines. maintains, responds, and updates custodian requirements for account opening and translates in a clear manner to advisors. sets-up clients in internal systems platforms for reporting purposes. reviews systems data for reconciliation purposes. inputs billing templates in the system. creates, reviews, and distributes invoices for advisory fees. downloads reports form custodians on a monthly/quarterly/yearly basis for purposes of data records keeping such as balances/holdings/billing. support with general inquiries from clients. ongoing training and information sharing with clients. prepare, verify, and proc...
At zimmer biomet, we believe in pushing the boundaries of innovation and driving our mission forward. as a global medical technology leader for nearly 100 years, a patient's mobility is enhanced by a zimmer biomet product or technology every 8 seconds. as a zimmer biomet team member, you will share in our commitment to providing mobility and renewed life to people around the world. to support our talent team, we focus on development opportunities, robust employee resource groups (ergs), a flexible working environment, location specific competitive total rewards, wellness incentives and a culture of recognition and performance awards. we are committed to creating an environment where every team member feels included, respected, empowered and recognised. what you can expect the ptp specialist plays a key role in ensuring the accurate and timely execution of accounts payable activities within a dynamic and fast-paced global business services (gbs) environment. this position requires a high level of attention to detail, strong customer service orientation, and a proactive, solution-driven mindset. the ideal candidate demonstrates ownership, resilience in the face of challenges, and a consistently positive and results-oriented attitude. all tasks must be performed in full compliance with zimmer biomet's policies, procedures, and quality standards. how you'll create impact ensure prompt and accurate processing of vendor invoices, demonstrating ownership and a strong sense of accountability. proactively resolves queries and discrepancies in collaboration with vendors an...
Summary provide ongoing support to our global clients who have implemented integration between their hr system of record and one of our payroll platforms (such as globalview or celergo). in this role, you will manage a significant portion of the client relationship: everything related to integration services, the overall functionality of the connectivity solution, integration tools, and processes. this position is for individuals who enjoy building client relationships using their technical expertise and providing high-quality support. technical duties provide post-implementation system configurations and testing. deliver a design and mapping for global integration tickets. regression testing of new features. review and validate technical documentation. analyze and resolve technical issues related to the integration. client-facing responsibilities ensure new integration clients are onboarded and stabilized according to our standards. participate in the transition process from implementation to ongoing service support. participate in defining the cross-functional service scope, responsibilities, and delivery list with clients. provide high-quality support and service to clients and advise them on best practices for integration design and mapping with their hr system of record. manage issues, provide analysis, and facilitate solutions within defined slas; handle escalations with appropriate complaint handling procedures and ensure issues and risks are effectively managed. work with clients and internal teams on change requests and coordin...
Description : work together with our tsc vendor to provide best in class technical support to our lexmark customers. responsibilities: manage tsc operations: oversee technical support center (tsc) operations for north america, ensuring smooth and continuous service. partner coordination: act as the main interface between lexmark and tsc partners, ensuring compliance with the statement of work and achieving metrics targets. performance monitoring: track and manage the performance and cost of outsourced contact center operations. customer experience improvement: continuously enhance customer experience by analyzing and improving support procedures. operational reviews: conduct regular reviews with contact center leadership and qa teams to monitor performance and address issues. issue resolution: investigate and resolve customer satisfaction concerns and escalate issues as needed. financial management: manage operational costs, validate resource requirements, and process invoices. technology and process improvement: identify and implement technology improvements and process changes to enhance contact center operations. project management: participate in new account and product introduction projects to ensure tsc requirements are met. reporting: maintain and report performance metrics to senior management and other stakeholders. qualifications: bachelor’s degree in business, engineering, or a related customer service fluent in spanish, english and some portuguese 2+ years of operations management experience, preferably in support/service. strong project management skills and a ...
About us: prometeo talent is a recruitment agency with a strong presence across the americas and europe. we specialize in connecting companies with exceptional tech and engineering professionals. we have partnered with an u.s.-based company that specializes in marketing effectiveness measurement across various channels. they are an independent company fully dedicated to marketing effectiveness measurement. we are looking for an audience and reporting analyst jr. to join our client’s global team. this entry-level position will play a key role in building audience segments and performance reports to support marketing and product decision-making, collaborating across multiple functions. what you will do: build and validate audience segments using internal data platforms. generate, review, and refine campaign performance reports (dashboards, regular, and ad-hoc reports). assist in audience profiling and data enrichment. analyze new data sources and drive their integration. support the product team with testing, documentation, and data-driven feedback. improve internal workflows for reporting and audience delivery. maintain dashboards and documentation (sql, python, bi tools). requirements: 1–2 years of experience as a reporting analyst, audience analyst, or similar role. advanced english level strong proficiency in sql (joins, filtering, aggregations). basic-to-intermediate level in python for data manipulation (pandas, scripting). strong attention to detail, analytical thinking, and a high standard of quality. quick learner with the ability to w...
The global model risk management area provides independent and consistent model validation and approval across various risk types, including market risk, retail/non-retail credit risk, operational risk, capital models, anti money laundering (aml) and...
Quality assurance analyst. project lead, columbia, sc, us quality assurance analyst. project lead company / department culture the south carolina department of health & human services (scdhhs) is the state medicaid agency for south carolina. the qual...
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