Roca alliances is a specialized recruitment firm in the tech sector, connecting top talent with leading global companies. we provide tailored hiring solutions, ensuring the perfect match for each role. our deep understanding of industry trends allows...
Sales and customer service representative location: colombia position overview: the virtual sales and customer service representative will be responsible for following up on leads, handling incoming calls, and providing exceptional customer service. ...
At bairesdev®, weve been leading the way in technology projects for over 15 years. we deliver cutting-edge solutions to giants like google and the most innovative startups in silicon valley. our diverse 4,000+ team, composed of the worlds top 1% of tech talent, works remotely on roles that drive significant impact worldwide. when you apply for this position, youre taking the first step in a process that goes beyond the ordinary. we aim to align your passions and skills with our vacancies, setting you on a path to exceptional career development and success. hr/adm lead at bairesdev we are looking for an hr-adm lead with advanced english to join our human resources & personnel administration team and develop and implement hr strategies that enhance and support the business. what you will do: - acts as liaison between the hr-adm department and internal management to answer questions or concerns regarding company policies, practices and regulations. - propose new approaches, policies, and procedures to effect continual improvements in efficiency. - analyze human resources data and make recommendations to hr/hr-adm management on identified opportunities. - help to manage and develop a team of hr-adm assistants and analysts. - assist hr-adm management with localizing and implementing personnel policies and procedures. - manage complex employee relations issues, ensuring procedures are properly followed and paperwork completed and filed. heres what we are looking for: - 7+ years of experience in human resources, including coordination/managerial roles. - bach...
Estamos buscando personas con un nivel de inglés b2+ para campaña de customer service, excelentes oportunidades de crecimiento wave 5. condiciones del empleo: - jornada laboral: tiempo completo 42 hrs semanales+ 2 días off - salario: $2,450,000+ bonos - vivir en bogotá -presencial requerimientos: - nivel de inglés avanzado (b2) - diploma de bachiller - disponibilidad para trabajar on site ¡si cumples con los requerimientos aplica ya a concentrix !...
Funciones: gestionar los diferentes tickets asignados. comunicar directamente con clientes, levantando en mayor profundidad sus requerimientos, proponiendo soluciones prácticas y eficientes. hasta dar cierre a la necesidad. manejar módulos de sap business one, reportes y querys. requisitos: titulado de carreras universitarias o técnicas. dominio de erp sap business one y sus módulos experiência con base de datos hana. experiência con crystal reports - service layers conocimientos en infraestructura manejar herramientas propias de sap como crystal reports - service layer - query tipo de puesto: tiempo completo, indefinido pregunta(s) de postulación: comente experiência dando soporte sap b1 posee experiência con add-ons?, ¿cuáles? comente sus expectativas de renta...
At bairesdev®, weve been leading the way in technology projects for over 15 years. we deliver cutting-edge solutions to giants like google and the most innovative startups in silicon valley. our diverse 4,000+ team, composed of the worlds top 1% of tech talent, works remotely on roles that drive significant impact worldwide. when you apply for this position, youre taking the first step in a process that goes beyond the ordinary. we aim to align your passions and skills with our vacancies, setting you on a path to exceptional career development and success. java technical support lead at bairesdev we are seeking a java technical support lead to manage our incident response team and oversee all support operations. in this leadership role, you will be responsible for building, coaching, and directing a team of technical support engineers while establishing best practices for incident response and management. youll develop strategies for handling our event-driven architecture, implement effective incident management workflows, and collaborate with leadership to ensure operational excellence. this position requires strong technical expertise combined with team leadership capabilities to maintain high service reliability. what youll do: - build, lead, and develop a team of technical support engineers to provide coverage from 9 am to 6 pm cet, including weekends. - establish and enforce incident response protocols and escalation procedures. - oversee critical incident management and personally handle high-severity issues when needed. - define and implement root caus...
Representante de servicio al cliente (gv) en solvo s.a.s estamos en busca de un representante de servicio al cliente con experiencia en bpo y call center para unirse a nuestro equipo y brindar asistencia en carretera a clientes premium de seguros automovilísticos. responsabilidades: tomar decisiones rápidas y efectivas. resolver problemas con empatía y cortesía. atender a clientes vip premium de la industria automotriz. habilidades y calificaciones: experiencia en atención a clientes vip, centros de contacto y atención telefónica es una ventaja. habilidades técnicas y blandas. condiciones de la vacante: ubicación: barranquilla ¿qué necesitas? inglés c1. 6 meses de experiencia en customer service. excelente actitud. habilidades comunicativas y escritas. ¿qué ofrecemos? 2 días libres a la semana. capacitación totalmente paga. remuneración competitiva, más recargos dominicales, nocturnos y auxilio de transporte. oportunidades de crecimiento en la empresa. contrato indefinido y directo con nosotros. Únete a solvo s.a.s y forma parte de un equipo dedicado a ofrecer el mejor servicio al cliente. ¡esperamos tu candidatura!el equipo reclutador buscará estos conocimientos y habilidades en las postulaciones. añade las que te faltan a tu perfil para atraer su atención. - educación mínima: educación básica secundaria - años de experiencia - conocimientos: call center...
Postulate solo si cumples con los requisito ¡Únete a nuestro equipo con solvo! si buscas un trabajo estable, bien remunerado y con oportunidades de crecimiento, esta es tu oportunidad. posición: legal assistant - solvo ubicación: cra. 51b 80-58, piso 21, edificio smart office center, barranquilla (100% presencial) inicio de capacitación: 28 de julio horario de training: lunes a viernes, 8 am - 6 pm (on site) horarios en operación: turnos rotativos de 8 am - 6 pm, 9 am - 7 pm y 10 am - 8 pm (no estudiantes) salario: $2.800.000 cop + bonos según calidad y conversión jornada: 45 horas semanales (lunes a domingo con días libres rotativos) ¿de qué se trata este rol? como call center agent, serás el primer contacto entre nuestra empresa y los clientes, brindando asesoría legal a personas con multas de tránsito en ee.uu. recibirás llamadas de clientes y tu misión será: validar si el caso puede ser procesado, ya que los requisitos varían según el condado. explicar el proceso legal al cliente, incluyendo tiempos y pasos a seguir para evitar procesos penales. solicitar documentos de la infracción, como licencia de conducción, fotos y reportes policiales. gestionar el pago del cliente, ya sea presencial o en línea. asegurar una conversión mínima del 50% en llamadas y 70% en sms leads. requisitos educación mínima: bachillerato. experiencia previa: 1 año en un puesto similar (preferido, no obligatorio). (customer service, o collection, legal assitant) habilidades necesarias: excelente comunicación oral y escrita en español e inglés. dominio de herramientas te...
Looking to start your career within the banking industry? you can have the ideal opportunity at sutherland, a leading multinational bpo company that has as a client one of the most important banks in the us! all you need is: - availability to work on site - advanced english level (b2) - the best attitude and willingness to help customers to serve their needs and reach their financial goals we offer you: - $2.500.000 base salary - up to $600.000 bonus - 42 hours per week - 2 days off (sundays are always off) - 70k card allowance for food - work from home based on performance - direct contract with sutherland - all the legal benefits of a long-term contract - growth opportunities and much more!! - a great work environment apply now and spread the word with your friends and family!el equipo reclutador buscará estos conocimientos y habilidades en las postulaciones. añade las que te faltan a tu perfil para atraer su atención. - educación mínima: bachillerato / educación media - años de experiencia - idiomas: inglés...
At bairesdev®, we've been leading the way in technology projects for over 15 years. we deliver cutting-edge solutions to giants like google and the most innovative startups in silicon valley. our diverse 4,000+ team, composed of the world's top 1% of tech talent, works remotely on roles that drive significant impact worldwide. when you apply for this position, you're taking the first step in a process that goes beyond the ordinary. we aim to align your passions and skills with our vacancies, setting you on a path to exceptional career development and success. campaign manager at windifferent we are looking for a campaign manager to lead and manage end-to-end email marketing campaigns for windifferent's partners. you will ensure strategic alignment between product, sales funnel, and icp to drive engagement, conversion, and seamless collaboration across internal and external stakeholders. this role combines marketing expertise with project management skills, focusing on creating data-driven campaigns that deliver measurable business impact. what you will do: - collaborate closely with multiple windifferent clients to gather requirements, understand their value proposition, and align on key messaging, goals, and campaign strategy. - analyze each client's product or service to identify their unique selling points and tailor email campaigns that resonate with their - ideal customer profile (icp). - oversee the full project lifecycle of email campaigns—managing timelines, coordinating with internal teams, handling multiple client accounts, and ensuring timely delive...
Estamos buscando personas con un nivel de inglés y francés b2+ para campaña de customer service+ soporte técnico, excelentes oportunidades de crecimiento wave 5. condiciones del empleo: - jornada laboral: tiempo completo 40 hrs semanales+ fines de semana off - salario: $3,200,000+ bonos - vivir en bogotá -presencial requerimientos: - nivel de inglés avanzado (b2) - diploma de bachiller - disponibilidad para trabajar on site ¡si cumples con los requerimientos aplica ya a concentrix !el equipo reclutador buscará estos conocimientos y habilidades en las postulaciones. añade las que te faltan a tu perfil para atraer su atención. - educación mínima: bachillerato / educación media - años de experiencia - idiomas: inglés...
Estamos buscando personas con un nivel de inglés b2+. condiciones del empleo: - jornada laboral: tiempo completo 42 hrs semanales+ 2 días off - salario desde: $2500.000+ bonos - vivir en bogotá -presencial requerimientos: - nivel de inglés avanzado (b2) - diploma de bachiller - disponibilidad para trabajar on site ¡si cumples con los requerimientos aplica ya a concentrix !el equipo reclutador buscará estos conocimientos y habilidades en las postulaciones. añade las que te faltan a tu perfil para atraer su atención. - educación mínima: bachillerato / educación media - años de experiencia - idiomas: inglés...
En alianza team estamos en búsqueda de un(a) kam comercial experto en el canal food service liderando cuentas claves a nivel nacional que eleve la gestión comercial al siguiente nivel bogotá (presencial) […] lunes a viernes y sábados medio día tu reto: desarrollar, fidelizar y potenciar cuentas nacionales del canal institucional (grandes cadenas de restaurantes, cafeterías, pastelerías, operadores de alimentación, entre otros), construyendo propuestas de valor personalizadas, con visión de largo plazo y enfoque en rentabilidad ️ responsabilidades clave: • desarrollar...
Are you looking for new opportunities and a stable job? then join us as a customer service representative!! job description: the network solutions agent is a specialized position. we handle towing and roadside service requests from our service partners. you play a critical role as a customer service agent for our service providers. our agents balance the needs of our business, our service providers, partners, and our customers. the ability to work quickly and overlap skills is required. responsibilities: deliver excellent customer support via phone and email. you will answer calls from our service providers quickly, friendly, and efficiently. you will answer questions about work, assist service providers with our app, and escalate issues to our network team. identify system performance issues and recommend improvements. you will negotiate requests for additional fees and investigate issues by listening to calls you will de-escalate upset customers by empathetically listening to their concerns andlooking for mutually beneficial situations. skills and qualifications: experience with inbound and outbound calls. english required: b2+ excellent communication and interpersonal skills. strong verbal and written communication skills. critical thinking and problem-solving capabilities. experience with salesforce is a bonus. what do we offer? competitive salary shift days, hours, and time zone: full availability monday to sunday, 45 hours per week, works hours between this time range: 7 am to 11 pm. 2 days off per week location: carrera 53 76 - 115, barranquilla. ...
At bairesdev®, weve been leading the way in technology projects for over 15 years. we deliver cutting-edge solutions to giants like google and the most innovative startups in silicon valley. our diverse 4,000+ team, composed of the worlds top 1% of tech talent, works remotely on roles that drive significant impact worldwide. when you apply for this position, youre taking the first step in a process that goes beyond the ordinary. we aim to align your passions and skills with our vacancies, setting you on a path to exceptional career development and success. campaign manager at windifferent we are looking for a campaign manager to lead and manage end-to-end email marketing campaigns for windifferents partners. you will ensure strategic alignment between product, sales funnel, and icp to drive engagement, conversion, and seamless collaboration across internal and external stakeholders. this role combines marketing expertise with project management skills, focusing on creating data-driven campaigns that deliver measurable business impact. what you will do: - collaborate closely with multiple windifferent clients to gather requirements, understand their value proposition, and align on key messaging, goals, and campaign strategy. - analyze each clients product or service to identify their unique selling points and tailor email campaigns that resonate with their - ideal customer profile (icp). - oversee the full project lifecycle of email campaignsmanaging timelines, coordinating with internal teams, handling multiple client accounts, and ensuring timely delivery of ...
¡asesor de call center bilingüe en bogotá, español e inglés con excelentes bonos y beneficios! ¿manejas un nivel de inglés avanzado y te gusta utilizar plataformas de streaming? ¡aplica ya! ¡concentrix está contratando! * entrenamiento completamente pago, firmas contrato a término indefinido desde el primer día. * 42 horas semanales. * 2 días libres. * 3000.000 + ¡hiring bonus y excelentes bonificaciones por performance! * posibilidad de trabajo remoto según performance. requisitos: - vivir en bogotá. *disponibilidad para trabajar on site. - disponibilidad de tiempo completo. - inglés c1 avanzado. - experiencia en call center preferible. - if you are a foreigner: visa (r or m) and passport up to date. / ppt.el equipo reclutador buscará estos conocimientos y habilidades en las postulaciones. añade las que te faltan a tu perfil para atraer su atención. - educación mínima: bachillerato / educación media - años de experiencia...
Estamos buscando personas con un nivel de inglés b2+ para campaña de customer service, excelentes oportunidades de crecimiento wave 5. condiciones del empleo: - jornada laboral: tiempo completo 42 hrs semanales+ 2 días off - salario: $2,450,000+ bonos - vivir en bogotá -presencial requerimientos: - nivel de inglés avanzado (b2) - diploma de bachiller - disponibilidad para trabajar on site ¡si cumples con los requerimientos aplica ya a concentrix !el equipo reclutador buscará estos conocimientos y habilidades en las postulaciones. añade las que te faltan a tu perfil para atraer su atención. - educación mínima: bachillerato / educación media - años de experiencia - idiomas: inglés...
About nubank nubank was founded in 2013 to free people from a bureaucratic, slow and inefficient financial system. since then, through innovative technology and outstanding customer service, the company has been redefining people's relationships with money across latin america. with operations in brazil, mexico, and colombia, nubank is today one of the largest digital banking platforms and technology-leading companies in the world. today, nubank is a global company, with offices in são paulo (brazil), mexico city (mexico), bogotá (colombia), buenos aires (argentina), durham (united states), and berlin (germany), with operations only in the first three. it was founded in 2013 in sao paulo, by colombian david vélez, and cofounded by brazilian cristina junqueira and american edward wible. about the team controllership team breaks the status quo by facing challenges from the perspective of technological innovation as a tool to automate and make our processes run more efficiently. our goal is to build a strong and diverse team that looks to create something worthwhile. and has at its core values to pursue smart efficiency, this comes hand in hand with our drive to remain as a strategic partner for all cross chapters teams within nu. as a controllership cash management analyst, you're expected to: - operate the cash management activities, focus on the local operation of a "compañía de financiamiento" monitored by "superintendecia financiera de colombia" - compliance with each financial operation, those instructions come from the treasury team. - banks funding to keep oper...
Perfil: profesional en ingeniería de sistemas, ingeniería mecatrónica, ingeniería electrónica o carreras afines. objetivo del cargo: desarrollo de aplicativos web para entidades financieras. conocimiento y experiencia indispensable: – tiempo de experiencia: 2 años certificados en desarrollo de aplicativos web y análisis de datos. – cocimiento: sistemas operativos (windows y linux.), oracle y sql, desarrollo de aplicaciones web con diferentes tecnologías y framework de java (jee,jsp,jsf, hibernate, spring, web service, webservices, xpath, xml, portlets 2. competencias personales: comunicación verbal y escrita, solución de problemas técnicos y capacidad de priorización; análisis y procesos de la información, tolerancia a la frustración. jornada laboral: lunes a viernes de 7.30 am a 5.30 pm -lugar de trabajo: bogotá- colombia...
Resumen logistic sales expert you will develop relationships with customers and delivering agreed upon portfolio growth targets. you will be an integral player in our growth strategy, and your impact will be felt across the organization. unlock a world of possibilities and seize the opportunity to make a significant impact as a logistics sales expert. by forging meaningful connections with new customers, you will not only bolster revenue but also open doors to a realm of untapped potential. picture yourself as a sales virtuoso, delighting clients with unparalleled support, and elevating their satisfaction to new heights. as you navigate uncharted territory, you will identify hidden gems, unearthing opportunities to propel the clients market share to soaring heights. embrace the thrill of collaboration, where your ideas and feedback will become catalysts for innovation, setting the stage to outpace the competition. this is your chance to leave an indelible mark and do your part to shape the trajectory of a dynamic organization. the logistics sales expert has the availability to sell all products and services including seafreight, airfreight, road freight, customs, and insurance. the position will be assigned a set number of accounts as defined by the country sales team lead . this position’s main priority is fostering new business growth and 100% account retention of his/her portfolio. responsabilidades • build relationships with both new prospects and existing customers through virtual meetings, phone calls, and presentations • work with customer care teams to ensure al...
Purpose this role installs and maintains operating systems, applications, servers, virtualization, network devices and backup systems to ensure stable performance. key missions responds to the day-to-day business needs according with priorities troubleshoots problem source through discussions with users and coordinates with internal organization support and operations groups and with vendors to resolve problems stays up-to-date on information technology and aligns it with idemia and divisions' technology strategy acquires, installs and upgrades it components, licensing and software, and manages inventory ensures to follow governance model and processes (change management, root cause analysis, documentation, etc.) creates and maintains documentation related to their activities ensures and supports division standards about safety and security as well as industry and legal regulations plans service availibity according to business requirements (this may include defining redundancy, backup implementation, having on-call duty) proposes improvement projects and evaluates costs in alignment with local business needs and report properly acts as a lead or first-level supervisor during manager absence providing leadership and been the escalation point of contact for the department ensures processes are properly deployed and used among it network or system administrator teams contributes to the infrastructure strategy coache and manages a team of it network or system administrator profile & other information...
Title: expert - afr/ofr location: gsc bog key responsibilities: general purpose of the function: develop a strong and trustful relationship with clients through timely and accurate communications. · responsible for providing support to the assigned account. · review and ensure the achievement of specific client kpis and service agreements. • provide performance reports. · maintain communication with internal/external third parties to meet client expectations. • provide proactive issue resolution and corrective actions to ensure service excellence. · key contact for escalations. · develop a sustainable relationship with internal and external stakeholders. • coordinate business implementations. · participate/lead customer reviews (qbr and/or mbr). · complexity of the problem/process. · coordinate stakeholder activities and ensure quality and timeliness. · understand client documentation requirements and provide guidelines to stakeholders to ensure compliance. · recommend and coordinate necessary changes based on process analysis. · assist dgf operations in resolving complex issues skills / requirements: professionals in industrial engineering, international business, or related fields * minimum of 3-5 years in logistics processes * extensive knowledge of cargo transportation and the logistics industry * fluent communication in english (verbal and written). * customer service and communication skills. * teamwork and autonomy * employees who have been in the organization for 12 months or in their current role * employees that are no...
On behalf of tipalti , sd solutions is looking for a talented integration specialist to step onto a fintech unicorn rocketship! sd solutions is a staffing company operating globally. contact us to get more details about the benefits we offer. responsibilities: leading integration projects for customers using erp solutions , ensuring smooth and efficient configuration, testing, and deployment. collaborating with internal teams to understand business requirements, address integration challenges, and provide technical support throughout the project lifecycle. configuring and testing erp systems (e.g., netsuite, intacct, quickbooks ) to meet customer specifications and ensure seamless integration with tipalti. coordinating with internal engineering teams and external customer teams to manage integration timelines, tasks, and issue resolution. conducting end-user training and providing ongoing support to ensure smooth integrations. participating in post-integration support, addressing technical issues, and providing continuous improvement recommendations. contributing to developing and improving internal processes and documentation to ensure a repeatable, scalable, and efficient integration process. collaborating with product and engineering teams to provide feedback and contribute to product enhancements based on customer experiences and technical insights. utilizing slack, jira, and confluence for team collaboration, task management, and documentation sharing throughout the integration lifecycle requirements: up to 3 years of experience in integration and configurat...
Resumen customer service support - español - medellín tp con presencia en más de 91 países, ¡somos el líder de la industria! great place to work nos ha certificado como una de las mejores empresas para trabajar en el país y el mundo. no paramos de innovar y siempre vamos más allá.¿estás listo para trabajar con el equipo top? responsabilidades ¿qué harás como experto en servicio al cliente? -responder a todas las consultas de los clientes.-brindar un excelente servicio siendo buen oyente y con habilidades comerciales para atraer y persuadir.-trabaje con información confidencial del cliente, mientras la trata con sensibilidad.-trate de resolver problemas en la primera interacción siendo proactivo, paciente y comprensivo. requisitos beneficios: 42 horas semanales 2 días libres (domingo y miércoles off) un salario de $1'300.000 ubicados en medellín: sede vizcaya calle 10 # 32-115 el poblado. no se requiere experiencia. connect with other cultures and be part of the world's largest interactions team....
Job description aecom is seeking for an architect iv – (project lead architect) for employment in bogota, colombia the responsibilities include but are not limited to: responsible for providing architectural guidance, calculations, analysis, studies, and recommendations for a specialized segment of the architectural discipline within the schedules and budget of an assigned project. may manage various size groups of architects, designers, and/or specialists. responsible for supervising work packages, coordinating architectural deliverables, leading assigned meetings, and providing technical leadership to junior staff, in coordination with the lead architect. may work on important size projects and/or assist project architectural or engineering managers with higher grades. responsible for the development and technical coordination of assigned building packages, including finishes and specifications, maintaining communication and alignment with the client, joint venture, peer reviewers, subcontractors, and technical leads. works in close coordination with the architecture lead and the project’s technical management team, making decisions based on a full understanding of company policies, international codes, and procedures to meet project objectives and deadlines. qualifications minimum requirements architect + 6 yore or demonstrated equivalency of experience and/or education english (b2-c1) required expertise in revit, adobe suite, and autocad required. additional information preferable requirements architect with 10 years of professional experience as an architect, ...
Job description this is a remote position. schedule: 40 hours per week minimum monday through friday with consecutive working hours work schedule: mon-fri 9 am- 6 pm (mst) includes 1h unpaid break. scope : monday through friday schedule with consecutive working hours remote work arrangement using company-provided dialer system performance-based role with potential commission opportunities direct reporting to the business owner with regular performance reviews access to leads and prospect lists provided by the company use of company-recommended dialer and calling technology focus on appointment setting rather than deal closing three-month probationary period with ongoing performance evaluation responsibilities : conduct high-volume cold calling (50-200+ calls per day) to potential property sellers read from surveys and scripts to engage prospects effectively fill out data sheets and capture prospect information for follow-up identify homeowners who may be considering selling their properties within the next 6 months reach out to off-market prospects to generate new leads schedule qualified appointments and book them in the client's calendar perform live transfers to the sales team when appropriate follow established scripts and processes for consistent messaging overcome basic objections and acknowledge prospect hesitations maintain detailed records of all calls and prospect interactions requirements : customer service and sales background required real estate experience required strong communication skills and profe...
About us pipecare provides comprehensive in-line inspection solutions for the oil and gas industry, ensuring pipeline integrity through highly accurate data for maintenance and repair programs. committed to continuous product and service improvements, pipecare boasts one of the world's largest fleets of intelligent in-line inspection tools, covering pipeline diameters from 2" to 56". our expert team leverages cutting-edge technologies to design and manufacture innovative inspection systems. position summary a business development manager works to improve an organization’s market position and achieve financial growth. this person defines long-term organizational strategic goals, builds key customer relationships, identifies business opportunities, negotiates and closes business deals and maintains extensive knowledge of current market conditions. job description identify, qualify, pursue and capture sales opportunities with the objective of maximizing sales.deliver the necessary presentation to new clients to improve pipecaremarket position and achieve financial growth.collaborate closely with different pipecare departments to ensure the smooth delivery of services to the market and meeting the customer needs. maintain an up to date knowledge of all current and future regulations and legislation pertaining to the pipeline industry and trends.take full advantage of long standing customer relations to effect referrals, to network within key international o&g clients and to provide marketing intelligence with regard to trends, new developments and competitor activity.pres...
Responsabilidades principales: liderar, orientar y realizar actividades de ingeniería de campo en servicios de sistemas de control de subestaciones de energía eléctrica en alta, media y baja tensión. brindar soporte técnico y liderazgo en los servici...
Lead salesforce service/health cloud developer lead salesforce service/health cloud developer 1 week ago be among the first 25 applicants get ai-powered advice on this job and more exclusive features. epam is a leading global provider of digital plat...
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