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WORDPRESS TECHNICAL PROJECT MANAGER

Salvatech bogota, d. c. capital district, colombia join or sign in to find your next job join to apply for the wordpress technical project manager role at salvatech salvatech bogota, d. c. capital district, colombia join to apply for the wordpress te...


TALENT ACQUISITION LEAD - BPO & CALL CENTER

Location: remote company: scale army schedule: full-time | monday to friday | 9 am – 6 pm est at scale army, we don't do slow. we move fast, we scale fast, and we hire fast. as we continue to expand, we’re looking for a talent acquisition lead with d...


JEFE DE SERVICIOS AL CLIENTE- LATAM/NOC TELECOMUNICACIONES [QYH729]

Nos encontramos en búsqueda de jefe de servicios al cliente- latam/noc , ubicado en bogotá o cali descripción general: garantizar la correcta configuración y actualización de los servicios sobre la infraestructura de red y plataformas de gestión, asegurando consistencia, trazabilidad y alineación con los estándares operativos definidos. el líder de service configuration latam es responsable de coordinar a nivel regional las tareas de configuración técnica, tanto en nuevas activaciones como en modificaciones, asegurando que los datos en sistemas crm/phoenix reflejen de forma precisa el estado real de la red y de los servicios entregados a los clientes. • educación: título universitario en ingeniería electrónica, de telecomunicaciones, sistemas o carreras afines. • formación técnica deseable para el cargo: cisco ccna/ccnp, huawei hcia/hcip, etc., conocimientos en plataformas de gestión, experiencia con crm técnicos y sistemas de ticketing y formación en itil. • idiomas: inglés: intermedio-avanzado, especialmente para lectura técnica y soporte con fabricantes. portugués: deseable. • experiencia: mínimo 1 año de experiencia en operación técnica, provisión o configuración de servicios en redes de telecomunicaciones. deberes y responsabilidades del cargo: - coordinar la ejecución de configuraciones de servicios (provisión, cambios, actualizaciones) sobre plataformas de red (ip, mpls, acceso, etc.). - asegurar la alineación de parámetros técnicos entre los entornos de producción y los sistemas de gestión (crm, inventarios, monitoreo). - validar y aplicar estándares re...


[D-900] - SENIOR SOCIAL ANALYST

**company description** publicis global delivery is the talent powerhouse of publicis groupe, the largest global communications group. we make sure to hire, boost and develop the best people worldwide to deliver outstanding work for the most prominent clients within the groupe. in latam, we are over 1,700 passionate employees that love to push boundaries and drive innovative solutions. if you are a risk-taker and love to develop intrepid ideas, pgd is the place for you. we move people, and people move us! **overview** publicis global delivery is looking for a senior social analyst l3 who wants to help our global clients succeed and our team continues growing. you will directly contribute to transforming our international clients 'businesses by running and activating social campaigns and guiding team members to improve their technical goals. the ideal candidate has independence and focus on quality and is eager to grow together with more than 5.000 employees of publicis global delivery in the world. if you are passionate about digital transformation, cross-team communication, and the digital ecosystem, we are looking for you! **responsibilities** + work directly with agencies in the us or europe to activate, monitor, and optimize social media campaigns for global clients. + proactively identify client’s growth opportunities and take actions to ensure it happens. + assist in social and digital media training sessions. + you will have the time and opportunity to grow and help others succeed. + oversee the development, the rollout, and the adhere...


I-722 SERVICE DELIVERY MANAGEMENT SPECIALIST

Job description responsable de asegurar y controlar el cumplimiento de los slas, kpis y niveles de servicio de contratos existentes. ser el punto focal de contacto entre la compañía y el cliente según los servicios contratados. coordinar con los equipos técnicos internos y terceros para garantizar la continuidad operativa. velar y asegurar la gestión financiera de los contratos en rentabilidad, facturación y costos asociados. gestionar los recursos asignados para los servicios. identificar oportunidades de mejora y liderar planes de acción en función de estos cambios. gestionar escalamientos de incidentes y requerimientos según la prioridad y los procesos definidos. responder y gestionar las no conformidades del cliente. identificar y gestionar riesgos asociados al contrato, estableciendo planes de mitigación. elaborar y presentar informes mensuales del servicio. organizar y dirigir los comités de servicio según el alcance del contrato. seguimiento de entregables contractuales y gestión de reuniones de war room para incidentes. identificar y manejar oportunidades de upselling y cross-selling con el cliente. gestionar encuestas de satisfacción del cliente. conocimientos en normas iso (iso 14000, iso 19000, iso 27001, ohsas 18000) y en procedimientos de calidad en latam. seguimiento, control y análisis de tickets asociados a los contratos según los slas. requisitos profesional en ingeniería de sistemas, telecomunicaciones o afines. certificación itil v4. certificación pmp (deseable). nivel de inglés intermedio (deseable). experiencia y c...


SENIOR SEARCH ANALYST - [TK184]

**company description** publicis global delivery is the talent powerhouse of publicis groupe, the largest global communications group. we make sure to hire, boost and develop the best people worldwide to deliver outstanding work for the most prominent clients within the groupe. in latam, we are over 1,700 passionate employees that love to push boundaries and drive innovative solutions. if you are a risk-taker and love to develop intrepid ideas, pgd is the place for you. we move people, and people move us! **overview** publicis global delivery is looking for a senior search analyst who wants to help our global clients succeed and our team continues growing. you will directly contribute to transforming our international clients 'businesses by running and activating search campaigns and guiding team members to improve their technical goals, having direct contact with worldwide agencies. this role will be responsible for campaign management activities such as campaign set-up, documentation creation and maintenance, qa, performance reporting, and billing reconciliation. you’ll identify and implement optimizations and provide input for the client. the ideal candidate has independence and focus on quality and is eager to grow together with more than 5.000 employees of publicis global delivery in the world. if you are passionate about digital transformation, cross-team communication, and the digital ecosystem, we are looking for you! **responsibilities** handling daily campaign maintenance, including pacing and performance, as well as troubleshooting and...


(ML-444) - CLAIMS ASSISTANT

Turning claims into justice—one case at a time our client, your insurance attorney, is a powerhouse in the legal services industry, known for fiercely representing individuals in insurance disputes involving property damage, personal injury, nursing home negligence, and more . with over 300 employees and 45+ attorneys across five u.s. states, they’ve recovered more than $750 million for over 75,000 clients. their commitment to justice, diversity, and client-first advocacy makes them a top-tier firm—and an incredible place to grow your legal career. job description as a claims assistant , you will support case management by preparing legal documents, maintaining organized case files, and serving as a key liaison between attorneys, clients, and insurance companies. your attention to detail and strong communication skills will ensure the smooth flow of pre-suit legal processes. job overview employment type: indefinite term type contract shift: monday to friday, 09:00 am – 06:00 pm est or col work setup: onsite, bogotá exciting perks await! - 5 days work week - weekends off - 20 vacation days in total (5 leaves convertible to cash) - prepaid medicine - fully-customized emapta laptop and peripherals - indefinite term type contract - direct exposure to our clients - career growth opportunities - diverse and supportive work environment - prime office locations - bogotá and medellin - unlimited upskilling through emapta academy courses (want to know more? visit ) the qualifications we seek - bilingual proficiency in english and spanish (requi...


IP-961 | COORDINADOR REGIONAL DE CON/TELECOMUNICACIONES

Coordinador regional de con/telecomunicaciones salario: confidencial calidad: aseguramiento, gestión, entre otros formación académica: ingeniería de sistemas, computación u otras carreras afines empresa: confidencial industria: telecomunicaciones descripción general buscamos un coordinador regional de con, ubicado en bogotá o cali. responsabilidades: dirigir y coordinar la operación del noc regional, asegurando disponibilidad, continuidad y calidad de servicios de red en una operación 24x7. liderar los equipos de monitoreo, gestión de plataformas, resolución de fallas (niveles 1, 2 y 3) y el grupo de service configuration latam, promoviendo eficiencia, estandarización y mejora continua. requisitos: educación: título universitario en ingeniería de telecomunicaciones, electrónica, sistemas o afines. deseable especialización o maestría en gestión de redes, operaciones o servicios tecnológicos. formación técnica: certificación itil. certificaciones técnicas como cisco y huawei. idiomas: inglés avanzado. portugués deseable. experiencia: más de 8 años en operaciones técnicas de red o noc, con al menos 3 años liderando equipos regionales o multiculturales. experiencia en gestión de centros de operación 24x7, consolidación operativa, automatización, migración de plataformas oss y configuración o integración de servicios en redes de telecomunicaciones. beneficios exclusivos de elempleo gold o silver. al enviar tus datos, autorizas a la empresa para el tratamiento de tus datos personales según la política de leadersearch s.a.s. (elempleo). partic...


JEFE DEL CENTRO DE OPERACIONES DE RED (NOC) TELECOMUNICACIONES | VN248

Nos encontramos en búsqueda de jefe del centro de operaciones de red (noc), ubicado en bogotá o cali descripción general: liderar la estrategia regional de atención al cliente, asegurando la excelencia operativa, la eficiencia en la gestión de incidencias y solicitudes, y el cumplimiento de los acuerdos de nivel de servicio (sla). el head regional de servicio al cliente coordina y supervisa los equipos de service desk y service management en los distintos países, alineando los procesos con los objetivos del negocio y promoviendo una experiencia de cliente consistente y de alto valor. • educación: título universitario en ingeniería de telecomunicaciones, sistemas, administración de empresas o carreras afines. deseable especialización o posgrado en gestión de servicios, experiencia del cliente, operaciones o afines • formación técnica deseable para el cargo: itil, certificación en customer experience (cx) o gestión de la calidad del servicio, conocimientos básicos de herramientas rpa, ia en atención. • idiomas: inglés: avanzado (oral y escrito). se valorará positivamente fluidez en presentaciones y reportes ejecutivos. portugués: deseable para cobertura en brasil. • experiencia: mínimo 8 años de experiencia en áreas de servicio al cliente, operaciones o gestión de incidencias en empresas de tecnología o telecomunicaciones. al menos 3 años en cargos de liderazgo regional o multinacional. experiencia demostrable liderando equipos multidisciplinarios en entornos 24x7. participación en proyectos de transformación digital, automatización o mejora de experiencia del cliente...


CREDIT AND COLLECTION SENIOR MANAGEMENT (ENGLISH PORTUGUESE SPEAKER) - (S667)

**job title** : _credit and collection sr management (portuguese speaker)_ + _location: bogotá, colombia_ + _job type: permanent, full time_ + _languages: spanish, english and portuguese_ **our team:** _sanofi business services (sbs), one of the 5 pillars of sanofi’s business services organization, is setting up a new captive business services centre in bogota to provide account-to-report, integrated order-to-cash as well as hr services._ _with respect to integrated order-to-cash (io2c) the business services centre will be covering the following areas of the process:_ + _customer master data, pricing & commercial conditions_ + _order management_ + _credit management_ + _collections management_ + _cash application_ + _claims & disputes management_ + _ar monthly closing and reporting_ _the purpose of this role is to:_ + deliver credit and receivables management services to sbs latam as per their respective service level agreements (slas) + manage incoming payments collections + manage credit assessments and order management + perform clearing of ar, analyse discrepancies, execute securitization program and factoring + review ar aging reports, perform collection & dunning, escalate & follow-up actions + address operational issues and follow through to resolution in an effective and timely manner + deliver operational kpis and comply with sanofi policies and guidelines + participate in continuous improvement initiatives the senior analyst, credit & collections management reports to collections management team lead and works closely ...


(W334) | SR FINANCIAL ANALYST

At johnson & johnson, we believe health is everything. our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. through our expertise in innovative medicine and medtech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. learn more at job function: finance job sub function: finance business partners job category: professional all job posting locations: bogotá, distrito capital, colombia job description: position description: senior financial analyst will be responsible for: - leading together with the finance manager the annual budgeting process and budget updates for gs latam and the northern region aiming to develop meaningful budgets, aligned to the strategies and business goals. - responsible for the accurate and timely reporting to corporate on tm1 and bravo. - close follow-up to the gross spend by providing efficient tools to functions (i.e finance, procurement, hr) to ensure a cost control across gs latam. - close follow-up to headcount per country/sector. - closely monitors p&l; performance including expenses and capital budgeting through tracking and reporting activities. - ensures accurate monthly closing, partnering with accounting - presents complex analysis to management. - performs highly complex financial analysis - provides recommendations to business ...


(PV-316) | FIELD SERVICE ENGINEER

Select how often (in days) to receive an alert: create alert profile -field service engineer - barranquilla the field service engineer will be responsible for installing and repairing medical printing devices such as processors, hardcopy printers, digitizers, workstations, and digital x-ray equipment. at the same time, train the users on the use of this equipment. install and run medical imaging diagnostic printing equipment. repair medical imaging diagnostic printing equipment, such as drystars, eos fix, mammography, cr, dr, and some others. train users in the use and handling of equipment so that they can use those properly, avoiding failures and repairs. give remote support to dealers for installations and repairs. moderate customers on possible problem solutions on the equipment use. administrative functions such as: phone call attendance, introducing data on the servicenow database. specific skils: ability to work under pressure, while appropriately managing customer concerns / escalations / expectations. customer service skills, including the demonstrated ability to work constructively with both internal and external client groups. strong interpersonal skills, including the proven ability to network in a global environment (agfa network) and build relationships with geographically remote personnel. time management, organization, prioritization, and follow-up skills. networking intermediate knowledge, wifi and physical network configurations. use of applications for signal test and operating systems networking tools. operating systems ...


(ZW126) ESPECIALISTA SINIESTROS (BILINGÜE) GCOE LATAM

Introduction bienvenido a gallagher, líder mundial en seguros, gestión de riesgos y servicios de consultoría. con un equipo en crecimiento de más de 50.000 profesionales en todo el mundo, empoderamos a empresas, comunidades e individuos para que prosperen. en gallagher, puede desarrollar una carrera, ya sea en nuestra división de corretaje, nuestra división de consultoría de recursos humanos y beneficios o nuestro equipo corporativo. experimente the gallagher way, una cultura impulsada por valores compartidos y una pasión colectiva por la excelencia. Únase a uno de nuestros equipos dinámicos, donde desempeñará un papel fundamental a la hora de dar forma al futuro de gallagher y desbloquear oportunidades incomparables tanto para sus clientes como para usted. creemos que cada candidato aporta algo especial, ¡incluido usted! por lo tanto, incluso si siente que está cerca pero no es exactamente compatible, le recomendamos que presente su solicitud. overview we are seeking a diligent and proactive claims adjuster to join our claims team. the ideal candidate will be responsible for efficiently leading and processing claims, ensuring timely and fair settlements, and maintaining excellent customer service. this role is an excellent opportunity for individuals looking to grow their career in the insurance industry. how you'll make an impact - claims management: efficiently handle and process a variety of claims, including property, casualty, and bodily injury claims. ensure all claims are handled by company policies and regulatory requirements. - communic...


ASSOCIATE DIRECTOR, SALES: S&P GLOBAL RATINGS COLOMBIA & PANAMA (AI237)

**about the role:** **grade level (for internal use):** 11 **please apply with your english cv. recruiting process will be in english.** **the team:** the s&p; global commercial team latam is responsible for optimizing relationships and commercial outcomes with a broad set of clients in the region. we are a close-knit team and collaborate continually to brainstorm solutions that help our clients overcome their complex business challenges. the team is competitive, sales focused, energetic, and intellectually curious. **objective:** seeking a proven and experienced sales executive to build a book of business and expand existing relationships in colombia and panama across all industries funding domestically or globally from the capital markets. in addition, the executive will manage and develop relationships with existing issuers, bankers, project sponsors and other intermediaries. **responsibilities:** + create a sales strategy to broaden s&p;’s and brc portfolio across colombia and panama + identify upsell opportunities through insight-based sales strategies for complex clients + manage all commercial aspects of s&p; and brc relationships with colombian and panamanian issuers + leverage communication and negotiation skills to gain user acceptance and optimize revenue + deliver insights on both existing product functionality / use cases as well as explore new product opportunities + track customer & industry developments/trends to identify opportunities and respond accordingly + promote and insightfully sell s&p; sustainability solutions. c...


MARKETING AUTOMATION MANAGER | (YYZ-620)

Bizagi is growing fast as part of the rapidly expanding cloud automation market. right now, we’re looking for the best individuals across regions with a talent for innovation. we are extremely passionate about our global team, our diversity, our culture and our customers. bizagi is a global software company born in latam with a strong presence in emea and growing fast in nam. bizagi stands for business agility with a clear vision: to be the best process automation company enabling large organizations to change faster. because traditional software development and legacy systems can be slow, bizagi developed an easy-to-use cloud platform for low-code process automation. it helps organizations across industries to launch modern apps that digitize and automate the way the business works. customers include adidas, dhl and old mutual. what is it like to work at bizagi? we are an ambitious and innovative team, so the path ahead will give you new opportunities to grow professionally. you’ll have the chance to work with talented people across the globe – including our world-class leaders. every bizagi employee has the chance to make a tangible impact on the company’s success and we believe in having fun along the way. we don’t take ourselves too seriously and we celebrate new ways of thinking. once you join you will see also that bizagi embraces diversity, equality, inclusion, and mutual respect. importantly, we believe that people do their best work when they have a healthy work-life balance, so we live and breathe flexibility every day. our values are...


U-702 | SNOWFLAKE ADMINISTRATOR

Snowflake administrator position type: 9 months contract (+ possibility of extension) location: latam, remote. position summary data meaning is a front-runner in business intelligence and data analytics consulting, renowned for our high-quality consulting services throughout the us and latam. our expertise lies in delivering tailored solutions in business intelligence, data warehousing, and project management. our strength lies in our global team of 95+ consultants, all working remotely, embodying a collaborative, inclusive, and innovation-driven work culture. job summary: we are seeking an experienced snowflake administrator to administer and maintain the snowflake environment of one of our customers. the ideal candidate will be responsible for ensuring the optimal performance, stability, security, and scalability of the snowflake platform. this role involves configuration, monitoring, troubleshooting, and user support, while also ensuring compliance with industry’s best practices. key responsibilities: + administer and maintain snowflake data platform, including warehouses, databases, and schemas. + perform configuration, and upgrades of snowflake components. + monitor system performance, troubleshoot issues, and optimize queries and workloads for efficiency. + manage user roles, permissions, and authentication settings in snowflake. + implement and enforce best practices for data management, scheduling, and execution. + provide technical support and training to end users, ensuring seamless query execution. + collaborate with it teams t...


SERVICE DELIVERY MANAGER - GCOE LATAM

Overview role summary: we are seeking a highly organized, strategic, and results-driven shared model operations manager to lead the operational execution of cross-functional services within our latam global center of excellence (gcoe). this role is pivotal in driving service excellence, operational consistency, and stakeholder satisfaction across multiple countries and business lines under a shared services model. the ideal candidate will act as a key liaison between global stakeholders and regional delivery teams, ensuring alignment with corporate schedules, cost structures, and performance metrics. this role requires a strong background in hr operations and project management, preferably with experience in agile methodologies, and a deep understanding of shared services governance. how you'll make an impact key responsibilities: • operational leadership & governance • oversee the delivery of shared services across latam, including hr, finance, procurement, and marketing. • ensure adherence to slas, kpis, and corporate timelines (, merit cycles, annual reviews). • monitor service performance through dashboards and lead continuous improvement initiatives. • stakeholder & service management • act as the primary point of contact for internal clients and hiring managers in the and latam. • facilitate onboarding processes and coordinate service transitions across countries. • collaborate with smes to resolve service delivery issues and escalate when necessary. • financial oversight & strategic reporting • analyze and report on cost structures, savings, and budget forecasts (ons...


CREDIT AND COLLECTION SENIOR MANAGEMENT (ENGLISH -PORTUGUESE SPEAKER)

Full time Tiempo completo

Job title : our team: deliver credit and receivables management services to sbs latam as per their respective service level agreements (slas) manage incoming payments collections manage credit assessments and order management perform clearing of ar, analyse discrepancies, execute securitization program and factoring review ar aging reports, perform collection & dunning, escalate & follow-up actions address operational issues and follow through to resolution in an effective and timely manner deliver operational kpis and comply with sanofi policies and guidelines participate in continuous improvement initiatives the senior analyst, credit & collections management reports to collections management team lead and works closely with customer service, finance, treasury, account to report, trade or global business unit and ci2c front line teams in countries / regions. main responsibilities: operation deliver collections management services to sbs latam for sanofi entities within sbs perimeter as per their respective service level agreements review ar ageing reports perform collection & dunning determine appropriate escalations & follow-up actions as per defined process dispute & claim management – qualify and create disputes identified by ci2c and manage dispute resolution under ci2c responsibility contribute to business and customer collection strategy reviews execute in compliance with sanofi policies and guidelines complete all activities as per the global core model and operational kpis develop expert-level knowledge of the activities in scope as well as local knowledge of enti...


TRAINEE SERVICE DESK ENGINEER

We are softserve is a global digital solutions company with headquarters in austin, texas, founded in 1993. our associates work on 2,000+ projects with clients in the usa, europe, latam, and apac. we are about people who create bold things, make a difference, have fun, and love their work. our clients are companies in the usa and europe whose businesses include healthcare, education, finance, and other domains. our service desk team is the first line of support for our clients' services, meaning we receive, troubleshoot, and resolve client and end-user requests for their products. we also deal with automatic monitoring alerts about their error states. if you are equipped with a technical background and knowledge of it infrastructure essentials skilled in problem-solving and research motivated, proactive, and driven to improve processes detail-oriented with a strong focus on customer satisfaction capable of multitasking and learning quickly in dynamic situations organized, responsible, and resilient in handling challenges adaptable to working effectively in constantly changing environments accustomed to processing large volumes of information efficiently collaborative in a team while excelling as an independent contributor experienced in customer service and support (as an advantage) confident in using english at an upper-intermediate level for documentation and communication with native speakers and you want to monitor, diagnose, troubleshoot, reassign, or escalate incoming requests communicate with requesters to gather necessary information and propose potential solutions ...


REAL ESTATE SALES COORDINATOR (JOB ID: JAMJFC)

Remote

** important ** watch this quick loom video on how to get hired: https://www.loom.com/share/345f776084e642ba99c24aabe40a67a0 c1 english level is required, the selected candidate will be speaking strictly in english during their whole shift.

" please submit your resume and audio recording in english" job title real estate sales coordinator job id jamjfc industry real estate broker location latam job status full time work schedule 9:00 to 18:00 edt salary $6 -$8 per hour + commission (appointment sets/closed deals) target start date asap role overview about the client: the client is a growing real estate team focused on delivering exceptional service and expanding their network of agents across the u.s. they leverage modern tools like lofty crm to streamline communication, manage leads, and drive business growth. with a strong emphasis on professionalism and relationship-building, the client is dedicated to creating a supportive and high-performing remote team. about the role: we are seeking a high-level, english-proficient real estate coordinator to become a key player in our fast-growing real estate team. this position is a dynamic blend of sales support, client engagement, and agent recruitment, perfect for someone who thrives on relationship-building and professional communication. your main focus will be to handle both inbound and outbound calls, follow up with warm leads, and assist in recruiting real estate agents into our network. you'll be the first point of contact for many clients and agents, so a polished, friendly, and persuasiv...


COLD CALLING VIRTUAL ASSISTANT (JOB ID: ALIMIC)

Remote

** important ** watch this quick loom video on how to get hired: https://www.loom.com/share/345f776084e642ba99c24aabe40a67a0
c1 english level is required, the selected candidate will be speaking strictly in english during their whole shift. " please submit your resume and audio recording in english" job title cold calling virtual assistant job id alimic industry insurance & real estate location latam job status full time work schedule 9-6 cdt monday/friday | flexibility salary $5-$7 - potential annual bonus target start date asap role overview about the client: the client is a trusted, full-service provider of insurance, real estate, and tax preparation services based in wisconsin. with a strong focus on community, they are committed to helping individuals and families protect their assets and plan for a secure future. the client is now expanding their reach beyond their primarily latino customer base to serve a broader, more diverse clientele. about the role: we are looking for a full-time bilingual cold calling virtual assistant to drive business development through outbound sales calls. the ideal candidate is fluent in both english and spanish, with a strong command of spoken english, and has a background in either insurance or real estate. you'll be on the front lines of outreach, generating leads, qualifying prospects, and setting appointments to help grow the client's customer base beyond their current network.

this role is perfect for someone who thrives in a fast-paced, performance-driven environment and is comfortable with high-...


WARRANTY COORDINATOR -37277040-

Warranty coordinator location: remote – latam compensation: latam: $1,200–$1,600/month philippines (if applicable): $1,000–$1,400/month industry: construction / hvac / field services schedule: full-time, u.s. business hours about the role: we are looking for a proactive and experienced warranty coordinator to handle hvac warranty claims and related service coordination. this role ensures timely claim submission, clear communication with customers and vendors, and accurate record-keeping to support smooth warranty operations. key responsibilities: submit and track warranty claims with hvac manufacturers and vendors. coordinate with field technicians and service managers to gather necessary claim documentation. review service records to determine warranty eligibility. maintain organized digital records of all warranty claims, documentation, and manufacturer communications. communicate claim updates and resolutions to customers in a clear and professional manner. manage parts returns, credit reconciliation, and warranty billing. stay current on manufacturer warranty policies, terms, and processes. identify warranty trends and recurring issues to improve future operations. qualifications: 2+ years in a warranty or service coordination role within the hvac or construction industry. strong knowledge of hvac systems, workflows, and terminology. proficiency in service platforms such as servicetitan , fieldedge , or similar. excellent written and verbal communicatio...


COORDINADOR REGIONAL DE CON/TELECOMUNICACIONES

Coordinador regional de con/telecomunicaciones salario: confidencial calidad: aseguramiento, gestión, entre otros formación académica: ingeniería de sistemas, computación u otras carreras afines empresa: confidencial industria: telecomunicaciones descripción general buscamos un coordinador regional de con, ubicado en bogotá o cali. responsabilidades: dirigir y coordinar la operación del noc regional, asegurando disponibilidad, continuidad y calidad de servicios de red en una operación 24x7. liderar los equipos de monitoreo, gestión de plataformas, resolución de fallas (niveles 1, 2 y 3) y el grupo de service configuration latam, promoviendo eficiencia, estandarización y mejora continua. requisitos: educación: título universitario en ingeniería de telecomunicaciones, electrónica, sistemas o afines. deseable especialización o maestría en gestión de redes, operaciones o servicios tecnológicos. formación técnica: certificación itil. certificaciones técnicas como cisco y huawei. idiomas: inglés avanzado. portugués deseable. experiencia: más de 8 años en operaciones técnicas de red o noc, con al menos 3 años liderando equipos regionales o multiculturales. experiencia en gestión de centros de operación 24x7, consolidación operativa, automatización, migración de plataformas oss y configuración o integración de servicios en redes de telecomunicaciones. beneficios exclusivos de elempleo gold o silver. al enviar tus datos, autorizas a la empresa para el tratamiento de tus datos personales según la política de leadersearch s.a.s. (elempleo). participa gratuitamente en procesos de selec...


LOGISTICS SPECIALIST LATAM

About andes. founded in 2011, andes global trading is a leader for the america’s in the frozen and refrigerated meat trading industry, focusing on pork, beef, poultry, and vegetables. our offices, customers, and vendors are located around the region and the globe, including 20 countries we sell to and +10 countries we currently buy from. position summary. as a logistics specialist, you will be responsible for coordinating our client’s logistical operations and ensuring that all systems are updated with all supplier and shipping information; coordinating import and export shipments, you’ll assist with customs clearance, inland transportation, bookings and cargo tracking, as well as handling any customer queries relating to deliveries at andes we are proud to be a hands-on, fast-moving, and entrepreneurial company. the ideal candidate thrives in a fast-moving environment, has an entrepreneurial mindset, is a great cultural fit, and brings the appropriate structure to ambiguous, often rapidly changing environments. key accountabilities: answer general customer inquiries regarding customer order status, pricing, tracking, and bookings. daily contact with suppliers regarding purchase order status, production completion dates, and booking dates. invoicing and coordinating shipments; including ground, air and ocean. compiling reports and providing support to other staff members. resolves customer complaints by investigating problems, developing solutions, preparing reports, and making recommendations to management. evaluate and recommend the best carrier for international shipme...


ESPECIALISTA SINIESTROS (BILINGÜE) GCOE LATAM

Overview we are seeking a diligent and proactive claims adjuster to join our claims team. the ideal candidate will be responsible for efficiently leading and processing claims, ensuring timely and fair settlements, and maintaining excellent customer service. this role is an excellent opportunity for individuals looking to grow their career in the insurance industry. how you'll make an impact claims management: efficiently handle and process a variety of claims, including property, casualty, and bodily injury claims. ensure all claims are handled by company policies and regulatory requirements. communication: conduct outbound calls to insured parties to verify details collected by the first notice of loss (fnol) team. maintain clear and professional communication with all stakeholders, including claimants, vendors, and internal teams. investigation: identify potential red flag claims and assign them to the special investigation unit (siu) for further review. collaborate with engineers and investigators to establish liability and capture vital documentation. estimation and settlement: prepare final estimates based on vendor-provided information. issue payments and settle claims promptly, ensuring fairness and accuracy in all settlements. negotiation: assist in negotiating settlements with third-party claimants, solicitors, and credit hire organizations. strive to achieve favorable outcomes while maintaining positive relationships. documentation: maintain accurate and comprehensive records of all claims activities. ensure all documentation is complete and up-to-date in the cla...


SOPORTE TÉCNICO NIVEL 1 Y 2

Tiempo Completo Tiempo completo

Requerimos técnico en soporte l2 con más de 1 año de experiencia en itil, mesa de ayuda, sistemas de respaldo y conocimiento en la parte de redes. mantenimiento de hardware, redes y sistemas, correctivo y preventivo, instalación de sistemas operativos, diagnósticos del mal funcionamiento del hardware y el software, y asistencia técnica a usuario final. actividades a realizar: -gestionar tickets escalados -resolver problemas complejos -proporcionar soporte técnico a usuarios finales -mantener y actualizar sistemas - ejecutar actualizaciones del sistema operativo windows 10 en aplicaciones de laboratorio normalmente integradas con instrumentación. - implementar seguridad basada en windows, incluidos permisos de usuario/grupo, permisos de archivo/carpeta, políticas de grupo, políticas de seguridad local, etc. - actúa como contacto de soporte técnico de ti para los ingenieros de servicio de campo del oem/proveedor, actualizando los sistemas computarizados. - actúa como enlace para consultas relacionadas con software/hardware, interactuando entre el cliente, el negocio y los equipos de ti corporativos. fulltime salario a convenir...


BUSINESS DEVELOPMENT SPECIALIST

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Cintra has been delivering successful outcomes to our customers for over 20 years. our global team of multi-cloud database experts and architects has a complete understanding of cloud database solutions. we deliver quality outcomes for our clients across many industries, and our expertise transforms the way businesses operate by successfully migrating their workloads to the cloud. we have a global presence with employees in usa, romania, brazil, uk and india. 🌎 we're hiring: business development specialist – latam (based in colombia 🇨🇴 ) location: remote, in colombia language: spanish required | english essential | portuguese a bonus! 🚀 join cintra’s global growth journey cintra is a multi-cloud transformation leader helping enterprises modernize and migrate mission-critical workloads. as we expand across latam, we're looking for a dynamic business development specialist to fuel our growth, build strong customer relationships, and collaborate with top-tier partners like aws. 🧩 what you’ll be doing drive new business in latam and other regions as needed build strong relationships with aws and aws partners to uncover leads qualify and convert inbound leads , marketing campaign contacts, and event attendees own the full sales cycle — from prospecting to closing identify key decision-makers and generate interest through strategic outreach coordinate and attend client meetings, both virtual and in-person understand and articulate customer needs to align with cintra’s offerings collaborate with account managers and service delivery to grow existing...


HELP DESK ANALYST

Workplace: miraflores. lm miraflores. lm about stefaninis stefaninis is a global company with over 30,000 professionals, connected across 41 countries, co-creating a better future. job responsibilities serve as the single point of contact with the us...


SENIOR PLATFORM ENGINEER COLOMBIA

For more than 20 years, our global network of passionate technologists and pioneering craftspeople has delivered cutting. edge technology and game. changing consulting to companies on the brink of ai. driven digital transformation. since 2001, we hav...


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