Analista de problemas en transunion, nos esforzamos por construir un entorno en el que nuestros asociados estén en el asiento del conductor de su desarrollo profesional, mientras tienen acceso a ayuda en el camino. alentamos a todos a perseguir sus p...
En transunion, tenemos un ambiente acogedor y enérgico que fomenta la colaboración y la innovación. estamos explorando constantemente nuevas tecnologías y herramientas para ser ágiles. este ambiente da a nuestra gente la oportunidad de perfeccionar s...
It service desk - analyst page is loaded it service desk - analyst solicitar locations bogota time type full time posted on publicado ayer job requisition id 19035388 transunion's job applicant privacy notice lo que traeremos: este rol actuará como analista del equipo de it support y será responsable de apoyar el proceso de gestión de problemas, bajo el marco de mejores prácticas de itil v4, orientado a mejorar la estabilidad, disponibilidad y continuidad de los servicios tecnológicos. este rol se asociará y colaborará con equipos técnicos y funcionales para la identificación de causas raíz (rca), previniendo incidentes recurrentes y reduciendo el impacto de fallos en la operación. lo que traerás: cómo contribuirás pensamiento crítico y analítico: enfoque estructurado para el diagnóstico y resolución de problemas complejos. comunicación efectiva: capacidad de articular problemas técnicos a stakeholders no técnicos. colaboración transversal: experiencia trabajando con múltiples áreas (infraestructura, desarrollo, soporte, negocio). orientación al cliente: enfoque en la calidad del servicio y experiencia del usuario. gestión del cambio: capacidad de liderar iniciativas de mejora continua e innovación operativa impacto que harás: nos encantaría ver: 3 años de experiencia en roles de análisis de incidentes y problemas. deseable en sector financiero y tecnológico profesionales en carreras administrativas, ingeniería o afines herramientas de itsm: servicenow, bmc remedy, jira service management. análisis de causa raíz (rca): metodologías como 5 whys, diagrama de ishikawa, kepner-...
Transunion bogota, d.c., capital district, colombia strategic project manager transunion bogota, d.c., capital district, colombia get ai-powered advice on this job and more exclusive features. at transunion, we strive to build an environment where our associates are in the driver’s seat of their professional development, while having access to help along the way. we encourage everyone to pursue passions and take ownership of their careers. with the support of colleagues and mentors, our associates are given the tools needed to get where they want to go. regardless of job titles, our associates have the opportunity to learn new things and be a leader every day. come be a part of our team ! you’ll work with great people, pioneering products and cutting-edge technology. dynamics of the role impact you’ll make: the role of consultant for the general manager for latam must help to ensure strategic alignment and operational efficiency across the 9 countries that compile the region (excl. colombia). this position demands a dynamic and proactive person capable of navigating complex regional dynamics. to be successful, the person must be comfortable working in different projects/workstreams at the same time and at different levels of detail and, enjoy structuring and tracking local and regional initiatives. excellent communication and presentation skills needed. how you will contribute: collaborate with the gm and senior leadership to develop and implement regional strategies that align with corporate goals and address local market nuances, and support the execution of the regional ...
Consultant customer success page is loaded consultant customer success apply locations bogota time type full time posted on posted 9 days ago job requisition id 19034845 what we'll bring: en transunion, tenemos un ambiente acogedor y enérgico que fomenta la colaboración y la innovación. estamos explorando constantemente nuevas tecnologías y herramientas para ser ágiles. este ambiente da a nuestra gente la oportunidad de perfeccionar sus habilidades actuales y construir nuevas capacidades, mientras descubren su genio. ¡ven a formar parte de nuestro equipo! trabajarás con gente estupenda, productos pioneros y tecnología de punta. el consultor de customer success es responsable de mejorar y maximizar la experiencia del cliente, asegurando que obtengan el máximo valor de los productos y servicios de tu. este rol es fundamental para apoyar la estrategia de customer success en latam. las responsabilidades incluyen actuar como experto en la materia, generar informes y tableros, proponer mejoras estratégicas y colaborar con diferentes equipos para optimizar tanto la experiencia del cliente como la eficiencia operativa. además, el consultor se enfocará en la innovación continua, identificando oportunidades para mejorar procesos y estrategias, y manteniéndose al día con las mejores prácticas y tendencias del sector. what you'll bring: experiencia profesional: profesional en ingeniería de sistemas, industrial y/o electrónica o administración de empresas con 3-5 años de experiencia. experiencia previa en consultoría, con habilidades demostradas en la asesoría y gestión de clientes. con...
Transunion's job applicant privacy notice what we'll bring: we are dedicated to finding ways information can be used to help people make better and smarter decisions. as a trusted provider of global information solutions, our mission is to help people around the world access the opportunities that lead to a higher quality of life, by helping organizations optimize their risk-based decisions and enabling consumers to understand and manage their personal information. because when people have access to more complete and multidimensional information, they can make more informed decisions and achieve great things. what you'll bring: this is an entry-level support position responsible for providing an incredible and memorable customer service experience with every interaction. this position supports internal and external b2b customers through designated support channels, such as phone and/or electronic media. how you'll contribute: provide first-level technical support and triage when processing and responding to requests through various support channels such as phone, itsm ticketing system, and email. assess customer service needs, guiding and assisting customers in established procedures for requesting equipment, relocations, software installation, login, or scheduling changes. assist level 2/3 team members with support projects and departmental operations as required or requested. provide exceptional customer service to all our internal and external customers by being courteous, polite, and friendly to everyone we serve. recognize and address customer issues to determine overa...
Transunion's job applicant privacy notice what we'll bring: at transunion, we are dedicated to finding ways information can be used to help people make better and smarter decisions. as a trusted provider of global information solutions, our mission is to help people around the world access the opportunities that lead to a higher quality of life, by helping organizations optimize their risk-based decisions and enabling consumers to understand and manage their personal information. because when people have access to more complete and multidimensional information, they can make more informed decisions and achieve great things. come be a part of our team! you’ll work with great people, pioneering products and cutting-edge technology. the sales manager role will lead the fintech vertical driving a sales team focused on executing value creation strategies and continually supporting our clients’ growth trajectory. this role reports to the head of financial services and fintech and leads a team of sales associates covering key accounts across the fintech sector. the role is tasked with driving a commercial agenda, developing client relationships across all levels of the organization, owning and having accountability for client strategy, and working in conjunction with internal subject matter experts (including consulting and analytics) in order to provide a comprehensive view of tu’s value proposition. this position requires an understanding of market dynamics and clients’ critical business issues in order to drive insight-focused discussions supporting clients’ growth journey. wha...
Ae ii, account dev - direct sales ae ii, account dev - direct sales apply locations: bogota time type: full time posted on: posted 8 days ago job requisition id: 19033144 what we'll bring: at transunion, we are dedicated to finding ways information can be used to help people make better and smarter decisions. as a trusted provider of global information solutions, our mission is to help people around the world access the opportunities that lead to a higher quality of life, by helping organizations optimize their risk-based decisions and enabling consumers to understand and manage their personal information. what you'll bring: licenciatura en carreras administrativas, y/u otra disciplina relacionada. experiencia en ventas consultivas, preferiblemente para empresas retail de crédito y otros negocios relacionados como: originadores de crédito no regulados para electrodomésticos, motocicletas, venta directa y otros servicios. preferible 3 o más años de experiencia comercial en general y experiencia en ventas. deseable venta consultiva. ubicado en bogotá, colombia, con posibilidad de viajar dentro de colombia. el conocimiento sobre la industria de informes de crédito o la experiencia en planificación de negocios internacionales sería una ventaja. debe dominar microsoft project, powerpoint, sales force, powerbi y el conjunto de aplicaciones de office. excelente comunicación y presentación. capacidad para trabajar de forma independiente o como parte de un equipo dinámico en un entorno que cambia rápidamente. sólidas capacidades de gestión de proyectos y gran atención al detalle; se...
Transunion's job applicant privacy notice what we'll bring at transunion, we are dedicated to finding ways information can be used to help people make better and smarter decisions. as a trusted provider of global information solutions, our mission is...
Transunion's job applicant privacy notice what we'll bring: at transunion, we are dedicated to finding ways information can be used to help people make better and smarter decisions. as a trusted provider of global information solutions, our mission i...
Cree una alerta de empleo y reciba nuevas ofertas que se adaptan a su perfil desde más de 2550 sitios web de empleo