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TECHNICAL SUPPORT ENGINEER

This is a remote job, any applicants based in latin america are welcome to apply. *please send your resume in english. company overview price benowitz, llp is a dynamic mid-sized law firm headquartered in washington, d. c. with offices across marylan...


TIPALTI | VIRTUAL CARD SUPPLIER SPECIALIST

On behalf of tipalti, sd solutions is looking for a talented virtual card supplier specialist to step onto a fintech unicorn rocketship! the virtual card supplier specialist is part of a growing team focused on increasing revenue by onboarding suppli...


LOAN OFFICER ASSISTANT

Job summary the mortgage loan processor will support the customer experience managers (cxm) pipeline, assisting each cxm in achieving the goal of closing loans within 14 days or less. responsibilities include supporting closing processes, borrower communication, file management, and problem resolution. job description guide borrowers through accepting loan offers and the closing process. troubleshoot any issues borrowers may encounter during the signing process. ensure all closing documents are prepared for either remote online notary (ron) or traditional notary closings. confirm the status of closing documents via the closing tab and maintain communication with necessary parties (e.g., exos for notary closings). review and resolve errors in generated closing documents, escalating issues to the closing review team in zendesk as needed. monitor and manage closing timelines, ensuring all loans are completed within the required 14-day window. for texas transactions, confirm borrowers accept the final offer for title processing and coordinate with borrowers to schedule attorney appointments for closing. review and respond to open tickets in zendesk, providing solutions and support. answer inquiries from cxms or borrowers regarding the closing process. upload documents from borrowers or loan officers to the admin system and make appropriate notes for review. document completed tasks and responses in zendesk for transparency and tracking. required qualifications ability to manage and prioritize multiple tasks simultaneously, ensuring efficiency and timely resolution of customer c...


PRODUCT MANAGER - REMOTE, LATIN AMERICA

Bluelight is a leading software consultancy dedicated to designing and developing innovative technology that enhances users' lives. with a steadfast commitment to delivering exceptional service to our clients, bluelight excels in its focus on quality and customer satisfaction. our mission is not only to create cutting-edge applications but also to foster a collaborative and enriching work environment where each team member can grow and thrive. with a presence across the united states and central/south america, bluelight is in an exciting phase of expansion, continually seeking exceptional talent to join its dynamic and diverse community. we are looking for a skilled individual to join our rapidly growing team at bluelight. this position is ideal for someone who thrives in a fast-paced, dynamic environment where everyone's opinions and efforts are valued and appreciated. you will have the opportunity to contribute to challenging and meaningful projects, developing high-quality applications that stand out in the market. we value continuous learning, personal growth, and hard work, offering a collaborative environment that promotes professional development. if you are passionate about software development and eager to be part of a growing software consultancy, we invite you to apply and join us on this exciting journey. what we are looking for 5+ years of experience as a product manager/product owner strong background in utilizing metrics, okrs, and kpis to drive decision-making and measure product success strong knowledge of the process involved in building saas products f...


JUNIOR SUPPORT ANALYST BOGOTÁ

Te invitamos hacer parte de nuestra misión y sé parte de la innovación! somos un startup del sector fintech con la misión de promover la inclusión financiera a través de un producto innovador de tecnología colombiana. llegamos para revolucionar la relación de los latinoamericanos con el sistema financiero. a través de nuestras alcancías gigantes, llamadas oinks, digitalizamos las monedas para que tus ahorros queden en el saldo de tu aplicación el cual puedes ver como incrementa en tiempo real. experiencia y requisitos experiencia: 1-2 años vivir en bogotá trabajo hibrido si estas interesado enviar hv al correo ****** responsabilidades atención y resolución de incidencias operativas y técnicas. diagnóstico y escalamiento de problemas a nivel 2. registro y documentación de incidentes en herramientas itsm. apoyo en validación de transacciones y monitoreo de sistemas. habilidades clave atención al cliente, itil, herramientas de ticketing (jira, zendesk). #j-18808-ljbffr...


(S-513) - [P] REVENUE OPERATIONS MANAGER

Overview we are seeking a proactive and detail-oriented revenue operations manager to oversee and optimize our revenue operations (revops) processes and technology stack . this role will support marketing, sales, customer success, and support teams by ensuring seamless system functionality, driving process improvements, and managing the end-to-end execution of revops initiatives. the ideal candidate thrives in a fast-paced environment , has a deep understanding of lead flow and attribution , and takes full ownership of tasks, projects, and the revops roadmap. key responsibilities technology stack management - maintain and optimize the revops tech stack (e.g., hubspot, salesforce, pandadoc ) to minimize disruptions across marketing, sales, customer success, and support teams . - ensure software updates and package management to keep systems current and secure. - troubleshoot and resolve system bugs in a timely manner, prioritizing critical issues. - implement necessary workflow, form, and field modifications as needed. - evaluate and implement new revops tools to enhance operational efficiency. testing & deployment - test changes in sandbox environments , deploy updates to production, and validate post-deployment functionality. - conduct lead flow testing to ensure revops changes do not disrupt demand generation and sales processes. project ownership - manage and maintain the revops roadmap jira board , ensuring priorities align with stakeholder feedback. - lead weekly revops sprint planning sessions and provide actionable insights. - oversee large-scale revops proj...


PORT LOGISTICS COORDINATOR

Braveus bpo, bogota, d.c., capital district, colombia (on-site)job overview:we are looking for a dedicated and detail-oriented port logistics coordinator to join our dynamic team! in this role, you will be responsible for managing the flow of information and ensuring accurate documentation for the import, export, and movement of cargo. you will serve as the primary interface between operations, carriers, customers, truckers, port authorities, and governmental agencies to ensure a seamless cargo handling experience. your efforts will ensure timely resolution of any issues and maintain the highest standards of customer service.this position requires a minimum of b2-level proficiency in english. the role is based on-site at our office in bogotá (el chico).key responsibilities:documentation & data managementverify and process documentation for import/export containers, including bills of lading, delivery orders, and customs clearance.ensure accurate data entry of cargo information into terminal operating systems and customer databases.track and monitor cargo movements, ensuring timely updates to customers and internal teams.prepare and distribute daily, weekly, and monthly reports related to cargo status, volumes, and customer transactions.operational coordinationliaise with terminal operations, stevedores, shipping lines, and trucking companies to ensure smooth cargo handling.obtain dangerous cargo certificates and port permits from carriers or agencies. prepare required documents for drivers.coordinate the delivery of breakbulk cargo with the shipping line, agency, trucking c...


TIPALTI | INTEGRATION SPECIALIST IUP078

On behalf of tipalti, sd solutions is looking for a talented integration specialist to step onto a fintech unicorn rocketship! sd solutions is a staffing company operating globally. contact us to get more details about the benefits we offer. responsibilities: - leading integration projects for customers using erp solutions, ensuring smooth and efficient configuration, testing, and deployment. - collaborating with internal teams to understand business requirements, address integration challenges, and provide technical support throughout the project lifecycle. - configuring and testing erp systems (e.g., netsuite, intacct, quick books) to meet customer specifications and ensure seamless integration with tipalti. - coordinating with internal engineering teams and external customer teams to manage integration timelines, tasks, and issue resolution. - conducting end-user training and providing ongoing support to ensure smooth integrations. - participating in post-integration support, addressing technical issues, and providing continuous improvement recommendations. - contributing to developing and improving internal processes and documentation to ensure a repeatable, scalable, and efficient integration process. - collaborating with product and engineering teams to provide feedback and contribute to product enhancements based on customer experiences and technical insights. - utilizing slack, jira, and confluence for team collaboration, task management, and documentation sharing throughout the integration lifecycle requirements: - up to 3 years of experience in integration ...


DOCENTE DE SISTEMAS | ML-691

Estudios: ingeniería en sistemas experiência: 2 años de experiência en el área de la docencia. conocimientos técnicos o específicos de herramientas de formación y acompañamiento. - funciones: - implementación de arukay en las instituciones educativas. (alineación, entrenamiento, acompañamiento en plataforma, reportes, torneos, renovaciones) - seguimiento y mantenimiento de los clientes activos arukay. (reunión de presentación, de implementación, de inicio, coffe break, realineación) - capacitación en tiempos de cronograma y nuevos ingresos docente. - soporte y manejo de objeciones docente, respuesta a las solicitudes del día a día, en horario a académico vía zendesk y/o grupos selectos wap business. - dictado de sesiones semillero semanal y feedback respectivo - generación de reportes y presentación de los mismos a las coordinaciones - promulgación, implementación y consecución actividades torneos. incluyendo dictado de aulas de premios. - participación en actividades organizadas por el área de cx contrato:indefinido salario: 1.800.000 100% remoto tipo de puesto: tiempo completo, indefinido salario: $2.000.000 al mes pregunta(s) de postulación: - debe contar con pc para la realización del puesto de trabajo...


OW548 | MANAGEMENT EXECUTIVE. SERVICIO AL CLIENTE

Houm viene a democratizar y desburocratizar el proceso de compra, venta y arriendo de propiedades, brindando una experiência 100% online, confiable y hasta 10 veces más rápida, buscando que todos puedan encontrar su hogar soñado, incluso a quienes no tienen cómo. para más detalles revisa acá: houmwork nos encontramos en búsqueda de nuestro nuevo ejecutivo de administración de inmuebles, encargado de brindar atención, servicio y soluciones a clientes de la compañía, tanto propietarios como arrendatarios a nível regional (chile, colombia & méxico) asegurándose que el cliente obtenga la mejor experiência y de esta manera garantizar la permanencia del mismo. **¿qué esperamos de ti? **: - regularización de servicios básicos, entre otros. - seguimiento y solución de requerimientos indicados por el cliente. - gestión, coordinación de términos de contrato, entrega de inmueble y pagos a proveedores. - entrega de informes y digitalización de métricas. **¿qué necesitas para postular? **: - experiência mínima de 1 año en servicio al cliente inmobiliario o administración. (deseable) - conocimiento intermedio en excel y manejo de zendesk. - ganas de aprender y crecer. **¿qué te ofrecemos? **: - ser parte de una startup yc. - tener un impacto a nível regional. - oportunidades de crecimiento. - modalidad hibrida. - 13 días extralegales de vacaciones. - gran descuento en plataforma para aprender otros idiomas. - plan complementario de salud. postula con houm y genera un impacto inmediato en la proptech que está revolucionando la experiência y acceso a la vivienda en ...


PROPERTY EXECUTIVE (SERVICIO AL CLIENTE) - [UFS289]

Houm viene a democratizar y desburocratizar el proceso de compra, venta y arriendo de propiedades, brindando una experiência 100% online, confiable y hasta 10 veces más rápida, buscando que todos puedan encontrar su hogar soñado, incluso a quienes no tienen cómo. para más detalles revisa acá: houmwork ¡te gusta tener contacto con las personas! entonces esta oportunidad es para ti: objetivo: brindar una experiência satisfactoria a nuestros clientes tanto internos (colaboradores houm) como externos (propietario y arrendatario) **¿qué esperamos de ti? **: - llamar usuarios (inquilinos y propietarios) para evaluar nuestro servicio - recibir llamados y monitorear las inquietudes, solicitudes, reclamos del cliente interno o externo por los distintos medios (zendesk, toky, slack, message bird) - analizar las necesidades de los clientes y gestionarlas en equipo con las demás áreas de la empresa - gestión, coordinación y pagos a proveedores y/o inmobiliarias para la solución del requerimiento. - entrega de informes y digitalización de métricas. - todas las labores inherentes al cargo o que le sean asignadas por su jefe inmediato. **¿qué necesitas para postular? **: - experiência de 6 meses mínimo servicio al cliente (excluyente) - manejo intermedio de excel. - conocimiento de plataformas internas preferiblemente (zendeks, office) **¿qué te ofrecemos? **: - ser parte de una startup yc. - tener un impacto a nível regional. - oportunidades de crecimiento. - modalidad hibrida. - 13 días extralegales de vacaciones. - gran descuento en plataforma para aprender ot...


TIPALTI | INTEGRATION SPECIALIST S861

On behalf of tipalti, sd solutions is looking for a talented integration specialist to step onto a fintech unicorn rocketship! sd solutions is a staffing company operating globally. contact us to get more details about the benefits we offer. responsibilities: leading integration projects for customers using erp solutions, ensuring smooth and efficient configuration, testing, and deployment.collaborating with internal teams to understand business requirements, address integration challenges, and provide technical support throughout the project lifecycle.configuring and testing erp systems (e.g., netsuite, intacct, quickbooks) to meet customer specifications and ensure seamless integration with tipalti.coordinating with internal engineering teams and external customer teams to manage integration timelines, tasks, and issue resolution.conducting end-user training and providing ongoing support to ensure smooth integrations.participating in post-integration support, addressing technical issues, and providing continuous improvement recommendations. contributing to developing and improving internal processes and documentation to ensure a repeatable, scalable, and efficient integration process.collaborating with product and engineering teams to provide feedback and contribute to product enhancements based on customer experiences and technical insights.utilizing slack, jira, and confluence for team collaboration, task management, and documentation sharing throughout the integration lifecycle requirements: up to 3 years of experience in integration and configuration of erp systems...


SERVICIO AL CLIENTE - (PT568)

Houm viene a democratizar y desburocratizar el proceso de compra, venta y arriendo de propiedades, brindando una experiência 100% online, confiable y hasta 10 veces más rápida, buscando que todos puedan encontrar su hogar soñado, incluso a quienes no tienen cómo. para más detalles revisa acá: houmwork objetivo: - proveer la mejor experiência a los clientes y ayudar con sus necesidades. **¿qué esperamos de ti? **: - conocer todas las vías y sean expertos en houm. - son primera vía de contacto: - resolución dudas rrss - acompañamiento / ayuda clientes con el servicio, acompañar / ayudar antes de conversión - derivación de caso (zendesk nota interna): - comprensión del caso y trascripción de caso - levantamiento de información de partes involucradas - seguimiento hasta resolución - evaluación interna (donde fue el problema, calidad de solución, tiempo). - tomar casos complejos de salida y facilitar el proceso. **que necesitas para postular**: - manejo intermedio de excel. - conocimiento de plataformas internas. - experiência en servicio al cliente preferiblemente en inmobiliarias o startups. - persona proactiva, con comunicación asertiva, trabajo en equipo y empático. - servicio al cliente. - enfocado en la resolución de problemas. **¿qué te ofrecemos? **: - ser parte de una startup yc. - tener un impacto a nível regional. - oportunidades de crecimiento. - 13 días extralegales de vacaciones. - gran descuento en plataforma para aprender otros idiomas. - plan complementario de salud. postula con houm y genera un impacto inmediato en la proptech que...


(LR261) | ▷ BUSQUEDA URGENTE! SENIOR PRODUCT SPECIALIST &ONBOARDING PROJECT MANAGER

Company overview: flxpoint is a leading provider ofe-commerce automation software, dedicated to empowering onlineretailers and merchants to streamline operations and maximizegrowth. we are committed to delivering exceptional customerexperiences and ensuring our clients' success through innovativesolutions and dedicated support. position overview: flxpoint isseeking a talented and motivated senior product specialist to joinour team. as a senior product specialist, you will play a key rolein providing ongoing support to flxpoint's customers via emailticketing and pre-scheduled zoom meetings. in addition, you willlead new client onboarding projects, lasting from 4 to 16 weeks. aspart of providing support and leading onboarding projects, you willwork closely with a variety of internal teams to assist customersin issue resolution, training, and project planning and management. your mission: - manage and ensure a successful transition fromsales to onboarding to go-live - lead 8-15 onboarding projects at atime - provide best-in-class customer support to flxpoint users, inan efficient, human and natural manner - coordinate with internalteams to promote issue resolution, product enhancement andimproving the overall customer experience qualifications: -bachelor's degree in communications, marketing, informationtechnology, or related field, or relevant prior experience -excellent command of written english, with the ability to translatetechnical concepts to user-friendly language - strong communicationskills, with the ability to speak/write in a clear, concise, andengaging manner...


I051 - REVENUE OPERATIONS MANAGER

Overview we are seeking a proactive and detail-oriented revenue operations manager to oversee and optimize our revenue operations (revops) processes and technology stack. this role will support marketing, sales, customer success, and support teams by ensuring seamless system functionality, driving process improvements, and managing the end-to-end execution of revops initiatives. the ideal candidate thrives in a fast-paced environment, has a deep understanding of lead flow and attribution, and takes full ownership of tasks, projects, and the revops roadmap. key responsibilities technology stack management - maintain and optimize the revops tech stack (e.g., hubspot, salesforce, pandadoc) to minimize disruptions across marketing, sales, customer success, and support teams. - ensure software updates and package management to keep systems current and secure. - troubleshoot and resolve system bugs in a timely manner, prioritizing critical issues. - implement necessary workflow, form, and field modifications as needed. - evaluate and implement new revops tools to enhance operational efficiency. testing & deployment - test changes in sandbox environments, deploy updates to production, and validate post-deployment functionality. - conduct lead flow testing to ensure revops changes do not disrupt demand generation and sales processes. project ownership - manage and maintain the revops roadmap jira board, ensuring priorities align with stakeholder feedback. - lead weekly revops sprint planning sessions and provide actionable insights. - oversee large-scale revops projects, s...


REVENUE OPERATIONS MANAGER | (IQ-670)

Overview we are seeking a proactive and detail-oriented revenue operations manager to oversee and optimize our revenue operations (revops) processes and technology stack. this role will support marketing, sales, customer success, and support teams by ensuring seamless system functionality, driving process improvements, and managing the end-to-end execution of revops initiatives. the ideal candidate thrives in a fast-paced environment, has a deep understanding of lead flow and attribution, and takes full ownership of tasks, projects, and the revops roadmap. key responsibilities technology stack management - maintain and optimize the revops tech stack (e.g., hubspot, salesforce, pandadoc) to minimize disruptions across marketing, sales, customer success, and support teams. - ensure software updates and package management to keep systems current and secure. - troubleshoot and resolve system bugs in a timely manner, prioritizing critical issues. - implement necessary workflow, form, and field modifications as needed. - evaluate and implement new revops tools to enhance operational efficiency. testing & deployment - test changes in sandbox environments, deploy updates to production, and validate post-deployment functionality. - conduct lead flow testing to ensure revops changes do not disrupt demand generation and sales processes. project ownership - manage and maintain the revops roadmap jira board, ensuring priorities align with stakeholder feedback. - lead weekly revops sprint planning sessions and provide actionable insights. - oversee large-scale revops projects, s...


(T-185) LÍDER DE EQUIPO DE VENTAS

¿te apasiona el liderazgo de grupos y quieres trabajar en un equipo de profesionales altamente cualificados? tu misión será liderar a un grupo de vendedores de contact center (canales digitales) que comercializan los productos y/o servicios de reconocido cliente corporativo del área de las telecomunicaciones. controlaras los indicadores de gestión, garantizando el cumplimiento de los objetivos de las diferentes líneas de ventas, entre otros.el perfil que buscamos debe contar con: - tecnólogo o profesional graduado o estudiante que haya cursado y aprobado (7) semestres de cualquier carrera tecnológica y/o profesional.- mínimo dos (2) años de experiencia en cargos similares como líder de estrategias netamente de ventas, de gestión de cumplimiento de metas en campañas digitales, (deseable conocimiento en lead, zendesk, ecommerce), preferiblemente del sector de contact center. el líder debe de tener manejo de un modelo comercial de ventas.- lugar de residencia: medellín o municipios aledaños con fácil y rápido acceso al área metropolitana.tenemos para ti: - salario mensual competitivo: $2.578.797. - variable mensual por cumplimiento de indicadores de $563,727 - comisiones prestacionales: promedio entre: 600.000 y 800.000 (hasta 1.400.000), sujeta a cumplimiento de metas. - prestaciones sociales. - horario: de domingo a domingo (1 día compensatorio, aleatorio y rotativo). la jornada laboral será: de lunes a viernes: entre las 8:00 a. m y las 8:00 p. m.; los sábados entre las 9:00 a. m. y las 8:00 p. m. y los domingos y festivos entre las 9:00 a. m. y las 8:00 p. m. de...


AGENTE SOPORTE USUARIO FINAL OTT

Join to apply for the agente soporte usuario final ott role at mediastream 4 days ago be among the first 25 applicants descripción mediastream es una empresa líder en tecnología de streaming que lleva más de 16 años en el mercado. colaboramos con grandes empresas y emisoras de todo el mundo para ofrecer una solución integral de calidad para la administración de contenidos, distribución, producción audiovisual y experiencia de usuario. nuestro objetivo es conectar a nuestros clientes con su audiencia de forma sencilla y eficaz, creando nuevas fuentes de ingresos para sus negocios. descripción del puesto se trata de un puesto a tiempo completo, 100% presencial con turnos rotativos, para el rol de agente de soporte de usuario final ott, quien deberá asegurar y brindar una gestión adecuada de las preguntas, reclamos, requerimientos, ayuda y acciones derivadas desde el soporte por los usuarios finales, con la mayor eficiencia posible. esto implica proporcionar una atención óptima y oportuna, gestionando adecuadamente las solicitudes y mantener una comunicación efectiva tanto con los usuarios finales como con otros equipos internos, con el fin de maximizar la experiencia del usuario con la plataforma ott. requisitos mínimos formación académica en informática y sistemas, o un campo relacionado. conocimientos básicos de programación, css y html. se considera un plus tener conocimientos básicos de java u otros lenguajes de programación. experiencia previa en el uso de zendesk support al menos de 1 año. dominio intermedio de microsoft office. nivel medio de inglés en lectura y ...


SOFTWARE ENGINEER (VQ478)

We're looking for a .net or related software development engineer with knowledge in application support. in support: - hardware support: knowledge of diagnosing and repairing computer equipment (pcs, printers, etc.). - operating systems: experience with windows, linux, and macos. - networking: basic networking knowledge (tcp/ip, dns, dhcp, vpn, wi-fi). - support tools: familiarity with ticket management tools (jira, zendesk, servicenow) and remote access software (teamviewer, anydesk). in development: - databases: knowledge of relational databases (mysql, sql, foxpro). - version control: use of git for version control, collaboration, and code deployment. - systems integration: experience creating restful apis or web services. - agile methodologies: familiarity with scrum or kanban for managing development projects. - deployment automation: knowledge of continuous deployment tools. requirements: - 5+ years of experience offices: assistance to office in medellin, colombia (capricentro) seniority level mid-senior level employment type full-time industries it services and it consulting #j-18808-ljbffr it...


I-939 PRODUCT MANAGER - REMOTE, LATIN AMERICA

Bluelight is a leading software consultancy dedicated to designing and developing innovative technology that enhances users' lives. with a steadfast commitment to delivering exceptional service to our clients, bluelight excels in its focus on quality and customer satisfaction. our mission is not only to create cutting-edge applications but also to foster a collaborative and enriching work environment where each team member can grow and thrive. with a presence across the united states and central/south america, bluelight is in an exciting phase of expansion, continually seeking exceptional talent to join its dynamic and diverse community. we are looking for a skilled individual to join our rapidly growing team at bluelight. this position is ideal for someone who thrives in a fast-paced, dynamic environment where everyone's opinions and efforts are valued and appreciated. you will have the opportunity to contribute to challenging and meaningful projects, developing high-quality applications that stand out in the market. we value continuous learning, personal growth, and hard work, offering a collaborative environment that promotes professional development. if you are passionate about software development and eager to be part of a growing software consultancy, we invite you to apply and join us on this exciting journey. what we are looking for 5+ years of experience as a product manager/product owner. strong background in utilizing metrics, okrs, and kpis to drive decision-making and measure product success. strong knowledge of the process involved in building saas ...


REVENUE OPERATIONS MANAGER DL91

Overview we are seeking a proactive and detail-oriented revenue operations manager to oversee and optimize our revenue operations (revops) processes and technology stack . this role will support marketing, sales, customer success, and support teams by ensuring seamless system functionality, driving process improvements, and managing the end-to-end execution of revops initiatives. the ideal candidate thrives in a fast-paced environment , has a deep understanding of lead flow and attribution , and takes full ownership of tasks, projects, and the revops roadmap. key responsibilities technology stack management maintain and optimize the revops tech stack (e.g., hubspot, salesforce, pandadoc ) to minimize disruptions across marketing, sales, customer success, and support teams . ensure software updates and package management to keep systems current and secure. troubleshoot and resolve system bugs in a timely manner, prioritizing critical issues. implement necessary workflow, form, and field modifications as needed. evaluate and implement new revops tools to enhance operational efficiency. testing & deployment test changes in sandbox environments , deploy updates to production, and validate post-deployment functionality. conduct lead flow testing to ensure revops changes do not disrupt demand generation and sales processes. project ownership manage and maintain the revops roadmap jira board , ensuring priorities align with stakeholder feedback. lead weekly revops sprint planning sessions and provide actionable insights. oversee large-scale revops projects , such as im...


[P] REVENUE OPERATIONS MANAGER | (GT885)

Overview we are seeking a proactive and detail-oriented revenue operations manager to oversee and optimize our revenue operations (rev ops) processes and technology stack. this role will support marketing, sales, customer success, and support teams by ensuring seamless system functionality, driving process improvements, and managing the end-to-end execution of rev ops initiatives. the ideal candidate thrives in a fast-paced environment, has a deep understanding of lead flow and attribution, and takes full ownership of tasks, projects, and the rev ops roadmap. key responsibilities technology stack management - maintain and optimize the rev ops tech stack (e.g., hub spot, salesforce, pandadoc) to minimize disruptions across marketing, sales, customer success, and support teams. - ensure software updates and package management to keep systems current and secure. - troubleshoot and resolve system bugs in a timely manner, prioritizing critical issues. - implement necessary workflow, form, and field modifications as needed. - evaluate and implement new rev ops tools to enhance operational efficiency. testing & deployment - test changes in sandbox environments, deploy updates to production, and validate post-deployment functionality. - conduct lead flow testing to ensure rev ops changes do not disrupt demand generation and sales processes. project ownership - manage and maintain the rev ops roadmap jira board, ensuring priorities align with stakeholder feedback. - lead weekly rev ops sprint planning sessions and provide actionable insights. - oversee large-scale rev ops pr...


(TX-903) | PRODUCT MANAGER - REMOTE, LATIN AMERICA

Bluelight is a leading software consultancy dedicated to designing and developing innovative technology that enhances users' lives. with a steadfast commitment to delivering exceptional service to our clients, bluelight excels in its focus on quality and customer satisfaction. our mission is not only to create cutting-edge applications but also to foster a collaborative and enriching work environment where each team member can grow and thrive. with a presence across the united states and central/south america, bluelight is in an exciting phase of expansion, continually seeking exceptional talent to join its dynamic and diverse community. we are looking for a skilled individual to join our rapidly growing team at bluelight. this position is ideal for someone who thrives in a fast-paced, dynamic environment where everyone's opinions and efforts are valued and appreciated. you will have the opportunity to contribute to challenging and meaningful projects, developing high-quality applications that stand out in the market. we value continuous learning, personal growth, and hard work, offering a collaborative environment that promotes professional development. if you are passionate about software development and eager to be part of a growing software consultancy, we invite you to apply and join us on this exciting journey. what we are looking for 5+ years of experience as a product manager/product owner. strong background in utilizing metrics, okrs, and kpis to drive decision-making and measure product success. strong knowledge of the process involved in building saas ...


DO172 | PRODUCT MANAGER - REMOTE, LATIN AMERICA

Bluelight is a leading software consultancy dedicated to designing and developing innovative technology that enhances users' lives. with a steadfast commitment to delivering exceptional service to our clients, bluelight excels in its focus on quality and customer satisfaction. our mission is not only to create cutting-edge applications but also to foster a collaborative and enriching work environment where each team member can grow and thrive. with a presence across the united states and central/south america, bluelight is in an exciting phase of expansion, continually seeking exceptional talent to join its dynamic and diverse community. we are looking for a skilled individual to join our rapidly growing team at bluelight. this position is ideal for someone who thrives in a fast-paced, dynamic environment where everyone's opinions and efforts are valued and appreciated. you will have the opportunity to contribute to challenging and meaningful projects, developing high-quality applications that stand out in the market. we value continuous learning, personal growth, and hard work, offering a collaborative environment that promotes professional development. if you are passionate about software development and eager to be part of a growing software consultancy, we invite you to apply and join us on this exciting journey. what we are looking for 5+ years of experience as a product manager/product owner. strong background in utilizing metrics, okrs, and kpis to drive decision-making and measure product success. strong knowledge of the process involved in building saas ...


H-021 - PRODUCT MANAGER - REMOTE, LATIN AMERICA

Bluelight is a leading software consultancy dedicated to designing and developing innovative technology that enhances users' lives. with a steadfast commitment to delivering exceptional service to our clients, bluelight excels in its focus on quality and customer satisfaction. our mission is not only to create cutting-edge applications but also to foster a collaborative and enriching work environment where each team member can grow and thrive. with a presence across the united states and central/south america, bluelight is in an exciting phase of expansion, continually seeking exceptional talent to join its dynamic and diverse community. we are looking for a skilled individual to join our rapidly growing team at bluelight. this position is ideal for someone who thrives in a fast-paced, dynamic environment where everyone's opinions and efforts are valued and appreciated. you will have the opportunity to contribute to challenging and meaningful projects, developing high-quality applications that stand out in the market. we value continuous learning, personal growth, and hard work, offering a collaborative environment that promotes professional development. if you are passionate about software development and eager to be part of a growing software consultancy, we invite you to apply and join us on this exciting journey. what we are looking for 5+ years of experience as a product manager/product owner. strong background in utilizing metrics, okrs, and kpis to drive decision-making and measure product success. strong knowledge of the process involved in building saas ...


PRODUCT MANAGER - REMOTE, LATIN AMERICA | (Y-226)

Bluelight is a leading software consultancy dedicated to designing and developing innovative technology that enhances users' lives. with a steadfast commitment to delivering exceptional service to our clients, bluelight excels in its focus on quality and customer satisfaction. our mission is not only to create cutting-edge applications but also to foster a collaborative and enriching work environment where each team member can grow and thrive. with a presence across the united states and central/south america, bluelight is in an exciting phase of expansion, continually seeking exceptional talent to join its dynamic and diverse community. we are looking for a skilled individual to join our rapidly growing team at bluelight. this position is ideal for someone who thrives in a fast-paced, dynamic environment where everyone's opinions and efforts are valued and appreciated. you will have the opportunity to contribute to challenging and meaningful projects, developing high-quality applications that stand out in the market. we value continuous learning, personal growth, and hard work, offering a collaborative environment that promotes professional development. if you are passionate about software development and eager to be part of a growing software consultancy, we invite you to apply and join us on this exciting journey. what we are looking for 5+ years of experience as a product manager/product owner. strong background in utilizing metrics, okrs, and kpis to drive decision-making and measure product success. strong knowledge of the process involved in building saas ...


(RGD16) PRODUCT MANAGER - REMOTE, LATIN AMERICA

Bluelight is a leading software consultancy dedicated to designing and developing innovative technology that enhances users' lives. with a steadfast commitment to delivering exceptional service to our clients, bluelight excels in its focus on quality and customer satisfaction. our mission is not only to create cutting-edge applications but also to foster a collaborative and enriching work environment where each team member can grow and thrive. with a presence across the united states and central/south america, bluelight is in an exciting phase of expansion, continually seeking exceptional talent to join its dynamic and diverse community. we are looking for a skilled individual to join our rapidly growing team at bluelight. this position is ideal for someone who thrives in a fast-paced, dynamic environment where everyone's opinions and efforts are valued and appreciated. you will have the opportunity to contribute to challenging and meaningful projects, developing high-quality applications that stand out in the market. we value continuous learning, personal growth, and hard work, offering a collaborative environment that promotes professional development. if you are passionate about software development and eager to be part of a growing software consultancy, we invite you to apply and join us on this exciting journey. what we are looking for 5+ years of experience as a product manager/product owner. strong background in utilizing metrics, okrs, and kpis to drive decision-making and measure product success. strong knowledge of the process involved in building saas ...


AUXILIAR DE SOPORTE EN DATOS

Apoyar el soporte de primer nivel del area de dataops para asegurar una operación estable. funciones: validar y resolver incidentes de primer nivel reportados desde el area de operaciones y validación. monitorear y alertar sobre incidentes en la sinc...


TRILINGUAL CUSTOMER SUPPORT AGENT - REMOTE (ENG +SPA +RUS)

Company description hos247 llc is a growing technology company that provides hardware and software solutions to trucking companies in the usa and canada. our top-rated eld logbook and fleet management system ensures transportation compliance and deli...


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