Job description job number: general manager (hilton bogota corferias) (hot0bndz) work locations hilton bogota corferias, avenida el dorado, calle 26, corferias 1629 a general manager is responsible for managing the hotel executive team and overall ho...
Join to apply for the pip and project manager role at hilton. this is your chance to be part of the hilton cala architecture, design & construction team that delivers exceptional properties. as a pip and project manager reporting to the senior projec...
A waiter/ess junior is responsible for serving guests in a friendly, timely, and efficient manner to deliver an excellent guest and member experience while having extensive knowledge of menu offerings. **what will i be doing?** as a waiter/ess, you are responsible for serving guests in a friendly, timely, and efficient manner to deliver an excellent guest and member experience. a waiter/ess will also be required to have extensive knowledge of menu offerings. specifically, you will be responsible for performing the following tasks to the highest standards: - manage guest queries in a friendly, timely, and efficient manner - serve alcoholic/non-alcoholic beverages in conjunction with licensing/liquor regulations for residents and non-residents - ensure knowledge of menu and all products - ensure mis-en-place is well stocked at all floor stations - follow correct reporting procedures if faced with issues - ensure food and beverage orders are of a consistently good standard and delivered in a timely manor - practice hilton grooming standards including uniform dress code, cleanliness and personal hygiene - comply with hotel security, fire regulations and all health and safety legislation **what are we looking for?** a waiter/ess junior serving hilton brands is always working on behalf of our guests and working with other team members. to successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: - positive attitude - good communication skills - committed to delivering high levels of customer service - excellen...
A public area attendant will support the public area team to maintain all public areas which may require deep cleaning, repairs, and guest interaction. **what will i be doing?** as a public area attendant, you are responsible for the proper working conditions of the entire hotel including guest rooms, public areas, food and beverage outlets, sports facilities, back-of-house areas, and team member facilities. specifically, a public area attendant will perform the following tasks to the highest standards: - clean all public areas to the standards required - report any damaged or missing items to the public area supervisor - complete deep cleaning projects, as required - answer any guest inquiries, politely and efficiently - maintain equipment and work areas, including key security **what are we looking for?** a public area attendant serving hilton brands is always working on behalf of our guests and working with other team members. to successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: - a commitment to delivering high levels of service with attention to detail - a smart and tidy appearance - a positive attitude and good communication skills when interacting with guests - a passion for being on a winning team - strong work ethic it would be advantageous in this position for you to demonstrate the following capabilities and distinctions: - previous housekeeping experience **what will it be like to work for hilton?** hilton is the leading global hospitality company, spanning the lodging sector fr...
A reservations agent will serve as the main contact for room reservations at the hotel; and therefore, must offer an excellent service and influence the guest decision to stay at the property. **what will i be doing?** as a reservation agent, you will serve as the first line of inquiry for room reservations within the hotel. a reservation agent is responsible for offering excellent customer service, options, and other solutions to meet guest and customer needs. specifically, a reservations agent will perform the following tasks to the highest standards: - convert, quickly, inquiries into contracted business - respond, positively, to sales inquiries to develop future sales leads - identify sales leads, as appropriate - respond to all customers in a highly professional manner, including ensuring all reservations are completed accurately and to the guest's expectation - provide prompt and efficient service while maintaining the hotels brand standards **what are we looking for?** a reservations agent serving hilton brands is always working on behalf of our guests and working with other team members. to successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: - a passion for delivering great customer service - a highly professional telephone manner and excellent communication skills - outstanding administration and organizational skills - intermediate computer proficiency it would be advantageous in this position for you to demonstrate the following capabilities and distinctions: - previous experience in a re...
Spa manager a spa manager is ultimately responsible for overseeing the spa operations and team to deliver an excellent guest and member experience while managing annual revenue targets. **what will i be doing?** as a spa manager, you are ultimately responsible for overseeing the spa operations and team to deliver an excellent guest and member experience. a spa manager will also be required to achieve revenue targets and manage customer feedback. specifically, you will be responsible for performing the following tasks to the highest standards: - manage overall operations of the spa - manage and carry out procedures, have current knowledge of treatments, and ensure all treatments comply with current legislation and company standards - ensure client experience is proficient including bookings, payments, and consultation cards - managing spa team members and beauty therapists to ensure high motivation, provision of high quality service and ongoing development - drive team to meet and exceed agreed revenue targets through a creative approach to delivering alternative programmes to core fitness-based schemes - meeting department annual budget and be accountable for maintaining and operating within financial targets as well as net movement - manage customer feedback effectively to ensure continuous service and programme improvement - instill brand values and standards to maintain quality on a daily basis - liaise with other hotel departments - ensure customers and guests receive friendly and consistent personalised service from all team members - respond to audits...
A room attendant junior is responsible for cleaning guest rooms and replenishing amenities to deliver an excellent guest and member experience while managing guest requests in a timely manner. **what will i be doing?** as a room attendant, you are responsible for cleaning guest rooms and replenishing amenities to deliver an excellent guest and member experience. a room attendant will also be required to manage guest requests. specifically, you will be responsible for performing the following tasks to the highest standards: - clean guest bedrooms and bathrooms - vacuum rooms and corridors - change and replenish bed linen, towels and guest amenities in line with company guidelines - undertake regular deep cleaning tasks - restock and maintain trolley on daily basis - report any missing or damaged items to the housekeeping supervisor and own the responsibility to ensure that the items are replaced or repaired so to create an uninterrupted or impaired stay for the guest - ensure that all equipment inside and around guest rooms as well as in work areas and used when performing housekeeping responsibilities is in working condition - be environmentally aware - dispose of waste accordingly - manage guest requests in a timely and efficient manner - comply with hotel security, fire regulations and all health and safety legislation - carry out lost property procedures - assist other departments wherever necessary and maintain good working relationships **what are we looking for?** a room attendant junior serving hilton brands is always working on behalf of our gu...
A banquet captain is responsible for overseeing the set-up and clean-up of food and beverage during banquet functions in the hotel's continuing effort to deliver outstanding guest service and financial profitability. **what will i be doing?** as a banquet captain, you will be responsible for overseeing the set-up and clean-up of food and beverage during banquet functions in the hotel's continuing effort to deliver outstanding guest service and financial profitability. specifically, you will be responsible for performing the following tasks to the highest standards: - supervise food and beverage service throughout banquet functions to ensure quality service and product quality - assist with the planning, organizing and execution of all banquet functions including, but not limited to, breakfast, coffee breaks, luncheons, dinners, cocktail receptions, galas, etc. - greet and welcome client representative and guests, responding to requests in a timely, friendly and efficient manner - participate in and lead department meetings - process banquet checks accurately and efficiently for payment - ensure guest satisfaction throughout the meal service - serve alcoholic/non-alcoholic beverages in accordance with federal, state, local and company regulations **what are we looking for?** a banquet captain at hilton is always working on behalf of our guests and clients and as team with your coworkers. to fulfill this role successfully you need to have the attitude, behaviour, skills, and the following values: - positive attitude - administration and organization skills -...
A group, conference, and events (gce) sales coordinator manages the groups, conference and events sales office and the on-property reservations team to actively convert customer enquiries into confirmed sales. **what will i be doing?** as group, conference, and events (gce) sales coordinator, you will manage the groups, conference and events sales office and the on-property reservations team to actively convert customer enquiries into confirmed sales. the group, conference, and events (gce) sales manager will interact frequently with customers and guests to learn about their needs and develop relationships from which to earn repeat and expanded business. specifically, you will be responsible for performing the following tasks to the highest standards: - maximise all group, conference, and event revenue opportunities - review business plans, identify gaps and ensure proactive efforts to fill capacity and meet set targets - contribute to the selling strategy of the hotel, and manage the departments' adherence to achieving that strategy - understand the competitive market place and implement approaches to ensure the hotel stays ahead in the local market - conduct weekly spot checks of five bookings carried out with a minimum of 90% achieved in any departmental and system audits for any team member - ensure the group, conference, and events (gce) sales team members are developed effectively and generate a culture of high quality standards for relationship building, customer service, selling techniques, and billing and processing contracts - manage and develop the gr...
Operador de playa operador playa ¿que buscamos? excelentes aptitudes interpersonales compromiso para brindar un alto nível de atención al cliente estándares elevados de limpieza habilidad para comportarse de manera profesional y amable constantemente proyectar una actitud profesional con un énfasis en la hospitalidad y en la atención a los huéspedes energía, entusiasmo y atención al detalle comunicación efectiva y trabajo en equipo funciones: operador playa ¿que buscamos? excelentes aptitudes interpersonales compromiso para brindar un alto nível de atención al cliente estándares elevados de limpieza habilidad para comportarse de manera profesional y amable constantemente proyectar una actitud profesional con un énfasis en la hospitalidad y en la atención a los huéspedes energía, entusiasmo y atención al detalle comunicación efectiva y trabajo en equipo funciones: inspeccionar las instalaciones para verificar su limpieza; realizar tareas de limpieza general en determinados puntos durante su turno seguir los planes y procedimientos de emergencia si es necesario recibir a los huéspedes a su llegada y ayudarles con requerimientos en el área de trabajo entre otras actividades diarias inspeccionar las instalaciones para verificar su limpieza; realizar tareas de limpieza general en determinados puntos durante su turno seguir los planes y procedimientos de emergencia si es necesario recibir a los huéspedes a su llegada y ayudarles con requerimientos en el área de trabajo entre otras actividades diarias operador playa ¿que buscamos? excelentes a...
E damos la bienvenida a hilton garden inn bogota airport, localizado en el barrio ciudad salitre y a tan solo 5 minutos del aeropuerto internacional el dorado somos parte del grupo hilton. buscamos personas alegres, comprometidas y apasionadas que dejen el nombre de garden inn en lo más alto. hotel hilton garden inn bogota airport requiere auxiliar de ama de llaves (camarera) perfil: bachiller experiência mínima de 6 meses en el cargo de camarera (arreglo de habitaciones), preferiblemente en hoteles grandes. turnos rotativos de domingo a domingo con día compensatorio. beneficios: alimentación estabilidad laboral días libres remunerados crecimiento laboral y más. tipo de puesto: tiempo completo...
A pbx agent accepts, delivers and responds to guest and management messages, enquiries and emergencies and uses their knowledge of the hotel facilities, services, and the local vicinity to quickly respond to the customer. what will i be doing? as a pbx agent you will accept, deliver and respond to guest and management messages, enquiries and emergencies using their knowledge of the hotel facilities, services, and the local vicinity to quickly respond to the customer. a pbx agent contributes to the first impressions of our guests and, therefore, must perform the following tasks to the highest standards: achieve positive outcomes from guest queries in a timely and efficient manner accept and deliver all messages correctly and promptly for both guests and management ensure all wake up calls take place at the correct time demonstrate knowledge of all hotel facilities and service and use up-selling techniques to promote these offerings when the appropriate handle emergency calls immediately and relay comprehensive and accurate information, as required demonstrate a high level of customer service at all times comply with hotel security, fire regulations and all health and safety legislation attend appropriate training courses, when required demonstrate a knowledge of all hotel services, local attractions and landmarks in the hotel vicinity follow company brand standards assist other departments, as necessary what are we looking for? pbx agent serving hilton brands are always working on behalf of our guests and working with other team members. to successfull...
A housekeeping attendant will support all housekeeping and laundry operations by handling guest requests, analyzing each request, and delegating tasks among team members to ensure work is completed efficiently and promptly, providing an exceptional experience for our guests. what will i be doing? as a housekeeping attendant, you will support all aspects of the housekeeping and laundry teams by delegating daily activities within the hotel. specifically, your responsibilities will include: - maintaining high standards in housekeeping and laundry, aligned with hotel brand standards. - monitoring the appearance, standards, and performance of all team members, emphasizing training and teamwork. - providing excellent guest service. - ensuring room availability and release for guest service in collaboration with floor housekeeping supervision. - managing department controls, including employee scheduling, key control, incident reports, and linen and uniform management. - checking guest information in crm daily to meet preferences and requests timely. - requesting flowers for special occasions and providing embroidered linen for weddings and special events. - managing monthly lost and found items and donations. - checking and coordinating the cleaning or repair of uniforms. - controlling document and personnel traffic within the department, including daily linen releases. - handling daily laundry guest clothing releases. - closing monthly laundry expenses and provisioning reports. - replacing a laundry attendant during holidays, days off, or absences. what are w...
A maintenance technician is responsible for painting, maintaining and repairing surfaces of the building, furniture, rooms and equipment throughout the facility in the hotel's continuing effort to deliver outstanding guest service and financial profitability. what will i be doing? as a maintenance technician, you would be responsible for painting, maintaining and repairing surfaces of the building, furniture, rooms and equipment throughout the facility in the hotel's continuing effort to deliver outstanding guest service and financial profitability. specifically, you would be responsible for performing the following tasks to the highest standards: - paint, maintain and repair painted, wall-covered, stained and varnished surfaces of building structures, rooms, furniture and equipment throughout the hotel and facilities - prepare and paint surfaces using techniques and tools including, but not limited to, measuring surfaces, applying spackle and plaster, mixing paint, matching paint and using brushes, rollers and spray-guns - install and repair covered wall and ceiling surfaces including, but not limited to, hanging vinyl paper, fabric and foil wall coverings - maintain and repair caulked, grouted, wood and masonry surfaces requiring staining, varnishing and lacquering - manage related supply inventory - others functions what are we looking for? since being founded in 1919, hilton has been a leader in the hospitality industry. today, hilton remains a beacon of innovation, quality, and success. this continued leadership is the result of our team members staying true t...
A purchasing assistant / clerk will support the negotiation of contracts, purchasing of required goods, and record-keeping as it related to transactions and vendor performance. **what will i be doing?** as purchasing assistant / clerk, you will support the negotiation of contracts, purchasing of required goods, and record-keeping as it related to transactions and vendor performance. specifically, you will be responsible for performing the following tasks to the highest standards: - obtain competitive quotations for hotel requirements and ensure that the best product is sourced and purchased, using group nominated suppliers where applicable - ensure locally nominated supplier information is kept current - manage the database of active local contracts with suppliers - ensure purchasing manual is current - adhere to quality procedures and standards and oversee purchasing administration such that all hilton policies and standards are upheld - maintain a record of commitments for all budgets and ensure that the relevant senior managers are constantly informed of updates - ensure a comprehensive system for allocating and reconciling purchase orders - monitor all areas of purchasing including contracts, leases and nominations - prepare the month end accounts reports in an accurate and timely manner - execute on tasks/requests as instructed by the hotel management **what are we looking for?** a purchasing assistant / clerk serving hilton brands is always working on behalf of our guests and working with other team members. to successfully fill this role, you shoul...
A server is responsible for serving guests in a friendly, timely, and efficient manner to deliver an excellent guest and member experience while having extensive knowledge of menu offerings. **what will i be doing?** as a server, you are responsible for serving guests in a friendly, timely, and efficient manner to deliver an excellent guest and member experience. a server will also be required to have extensive knowledge of menu offerings. specifically, you will be responsible for performing the following tasks to the highest standards: - manage guest queries in a friendly, timely, and efficient manner - serve alcoholic/non-alcoholic beverages in conjunction with licensing/liquor regulations for residents and non-residents - ensure knowledge of menu and all products - ensure mis-en-place is well stocked at all floor stations - follow correct reporting procedures if faced with issues - ensure food and beverage orders are of a consistently good standard and delivered in a timely manner - practice hilton grooming standards including uniform dress code, cleanliness and personal hygiene - comply with hotel security, fire regulations and all health and safety legislation **what are we looking for?** a server serving hilton brands is always working on behalf of our guests and working with other team members. to successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: - positive attitude - good communication skills - committed to delivering high levels of customer service - excellent grooming standards - flexib...
A general manager is responsible for managing the hotel executive team and overall hotel targets to deliver an excellent guest and member experience while managing profitability and guest satisfaction measures. **what will i be doing?** as a general manager, you are responsible for managing the hotel executive team and overall hotel targets to deliver an excellent guest and member experience. a general manager will also be required to manage profitability and guest satisfaction measures. specifically, you will be responsible for performing the following tasks to the highest standards: - manage ongoing profitability of your hotel, ensuring revenue and guest satisfaction targets are met and exceeded - lead in all key property issues including capital projects, customer service, and refurbishment - ensure all decisions are made in the best interest of the hotels and hilton - deliver achievable hotel budgets, and set other short - and long - term strategic goals for the property - provide effective leadership to hotel team members - lead in all aspects of business planning - comply with and exceed hilton brand service standards - ensure costs are controlled and revenue opportunities are effectively sourced and delivered - manage and develop the hotel executive team to ensure career progression and effective succession planning within hilton - hold regular briefings and communication meetings with the hod team - respond to audits to ensure continual improvement is achieved **what are we looking for?** a general manager serving hilton brands is always workin...
A sales manager analyses local market trends and competitor activity to recommend strategies that keep the hotel a leader in the marketplace through the development of future and repeat business. **what will i be doing?** as sales manager, you will analyse local market trends and competitor activity to recommend strategies that keep the hotel a leader in the marketplace through the development of future and repeat business. specifically, you will be responsible for performing the following tasks to the highest standards: - analysis local market trends and competitor activity to identify business leads - develop customer accounts and travel within the local area to drive business into the specific hotel/cluster and to increase market/customer share in all revenue streams - negotiate room rates/packages with corporate clients - develop and implement creative local marketing channels, including social media channels - prepare company contracts for the hotel in accordance with current business and pricing conditions - work within current business strategies and recognising potential opportunities - cooperate with other departments in the hotel to create an exceptional guest experience and build strong, comprehensive sales programs - attend sales events, as required - produce accurate and timely reports that meet the needs of the sales director and senior management to include the reporting of appointments, calls made and business leads - answer customer queries in a prompt and professional manner - manage staff performance in compliance with company policies and...
An assistant food and beverage manager is responsible for assisting with managing operations of all food and beverage outlets to deliver an excellent guest and member experience while training staff and working within budgeted guidelines. **what will i be doing?** as an assistant food and beverage manager, you will be responsible for assisting with managing operations of all food and beverage outlets to deliver an excellent guest and member experience. an assistant food and beverage manager will also be required to manage, train, and develop team members and work within all budgeted guidelines. specifically, you will be responsible for performing the following tasks to the highest standards: - oversee operations of food and beverage outlets - maintain exceptional levels of customer service - recruit, manage, train, and develop the team - assist with annual and mid-year appraisals with team members under your responsibility - manage guest queries in a timely and efficient manner - work within budgeted guidelines - assist in setting departmental targets and objectives, work schedules, budgets, and policies and procedures - develop menus with other members of food and beverage team - accountable for monthly stock takes - incentivise team members to maximize sales and revenue - deputise for the food and beverage manager in their absence - comply with hotel security, fire regulations and all health and safety legislation - assist other departments wherever necessary and maintain good working relationships **what are we looking for?** an assistant food and bev...
Outlet manager a restaurant manager is responsible for managing restaurant operations to deliver an excellent guest and member experience while training staff and working within budgeted guidelines. **what will i be doing?** as a restaurant manager, you are responsible for managing restaurant operations to deliver an excellent guest and member experience. a restaurant manager will also be required to manage, train, and develop team members and work within all budgeted guidelines. specifically, you will be responsible for performing the following tasks to the highest standards: - manage restaurant operations - maintain exceptional levels of customer service - recruit, manage, train and develop the restaurant team - manage guest queries in a timely and efficient manner - work within budgeted guidelines in relation to food and payroll - drive sales to maximize budgeted revenue - develop menus with other members of food and beverage team - accountable for monthly stock takes - incentivise team members to maximize sales and revenue - set departmental targets and objectives, work schedules, budgets, and policies and procedures - evaluate guest satisfaction levels with a focus on continuous improvement - ensure communication meetings are conducted and post-meeting minutes generated - be environmentally aware - assist other departments wherever necessary and maintain good working relationships - comply with hotel security, fire regulations and all health and safety legislation **what are we looking for?** a restaurant manager serving hilton brands is always ...
**descripción de la empresa**: el servicio de empleo operado por comfama, es la plataforma que conecta a las personas con las empresas que ofrecen oportunidades laborales y buscan atraer el talento que contribuya a su crecimiento y consolidación. las vacantes publicadas por el servicio de empleo comfama, corresponden a oportunidades de empleo ofrecidas por empresas de diversos sectores, ubicadas en medellín y antioquia. **misión del cargo**: técnico en operación hotelera o carreras relacionadas a hotelería y turismo. experiência mínima de 6 meses e ingles b1 **descripción funciones del cargo**: importante cadena de la marca hilton solicita técnico en operación hotelera o carreras relacionadas a hotelería y turismo para desempeñar el cargo de recepcionista con experiência mínima de 6 meses en el departamento de recepción de un hotel. **requisitos**: inglés en un nível mínimo b1. **conocimientos informática**: word, excel, power point. **funciones**: atender al cliente de forma satisfactoria y oportuna garantizándole los servicios y las informaciones necesarias para que su estadía sea lo más agradable posible y obtener la fidelización. manejar diariamente el área de hub del hotel (recepción, bar, snack bar) garantizando un nível óptimo de servicio al cliente cumpliendo los estándares de la marca hampton by hilton y metro hotels. **competencias**: liderazgo, organización y planeación, resolución de problemas, autonomía, proactividad, relaciones interpersonales y actitud de servicio al cliente. **salario**: $1.300.000 más prestaciones sociales (más recargo noctur...
**descripción de la empresa**: el servicio de empleo operado por comfama, es la plataforma que conecta a las personas con las empresas que ofrecen oportunidades laborales y buscan atraer el talento que contribuya a su crecimiento y consolidación. las vacantes publicadas por el servicio de empleo comfama, corresponden a oportunidades de empleo ofrecidas por empresas de diversos sectores, ubicadas en medellín y antioquia. **misión del cargo**: técnico en operación hotelera o carreras relacionadas a hotelería y turismo. experiência mínima de 6 meses e ingles b1 **descripción funciones del cargo**: importante cadena de la marca hilton solicita técnico en operación hotelera o carreras relacionadas a hotelería y turismo para desempeñar el cargo de recepcionista con experiência mínima de 6 meses en el departamento de recepción de un hotel. **requisitos**: inglés en un nível mínimo b1. **conocimientos informática**: word, excel, power point. **funciones**: atender al cliente de forma satisfactoria y oportuna garantizándole los servicios y las informaciones necesarias para que su estadía sea lo más agradable posible y obtener la fidelización. manejar diariamente el área de hub del hotel (recepción, bar, snack bar) garantizando un nível óptimo de servicio al cliente cumpliendo los estándares de la marca hampton by hilton y metro hotels. **competencias**: liderazgo, organización y planeación, resolución de problemas, autonomía, proactividad, relaciones interpersonales y actitud de servicio al cliente. **salario**: $1.300.000 más prestaciones sociales (más recargo...
An assistant executive housekeeper will support all housekeeping and laundry operations including the development of the team members with in the group so to provide an exceptional experience for our guests. **what will i be doing?** as an assistant executive housekeeper, you will be responsible for assisting with overseeing housekeeping operations to deliver an excellent guest and member experience. an assistant executive housekeeper will also be required to assist the executive housekeeper/housekeeping manager and monitor standards. specifically, you will be responsible for performing the following tasks to the highest standards: - assist with overseeing housekeeping/laundry operations - operate within departmental budgets through effective stock and cost controls and well managed schedules - support departmental targets and objectives, work schedules, budgets, and policies and procedures - ensure consistently high operating standards in every area of housekeeping and laundry, as identified by the hotel brand standards - perform routine inspections of all housekeeping areas and report any issues to the executive housekeeper - implement, effectively, all housekeeping policies and procedures including health and safety and security - monitor the appearance, standards, and performance of all housekeeping team members with an emphasis on training and team work - ensure team members have an up-to-date knowledge of all room categories and amenities - assist the executive housekeeper to maintain good communication and work relationships in all hotel areas and with ...
Executive lounge butler an executive lounge butler comforts executive guests throughout their stay at the hotel by responding efficiently to their enquiries and advising them of the amenities and benefits offered by the hotel. **what will i be doing?** as an executive lounge butler, you will comfort executive guests throughout their stay at the hotel by responding efficiently to their enquiries and offering advice and information as requested. an executive lounge butler contributes to the first impressions of our guests and, therefore, must perform the following tasks to the highest standards: - welcome executive guests on arrival and assist them during their stay dealing efficiently with enquiries and any complaints - process accurately check-ins and check-out - ensure that all guest supplies and amenities are offered and replenished to the required standards - stay current with all hotel services as well as vip requests and special events - demonstrate a knowledge of external locations, attractions and landmarks in the vicinity - project a professional manner with an emphasis on hospitality and guest service - comply with hotel security, fire regulations and all health and safety legislation - execute tasks as instructed by the executive lounge supervisor or manager - serve your role and team in an environmentally-conscience manner **what are we looking for?** executive lounge attendants serving hilton brands are always working on behalf of our guests and working with other team members. to successfully fill this role, you should maintain the attitude,...
A pastry chef is responsible for operating the pastry section of the kitchen to deliver an excellent guest and member experience while planning production and developing seasonal offerings. **what will i be doing?** as a pastry chef, you are responsible for operating the pastry section of the kitchen while working closely with the executive chef and sous chef to deliver an excellent guest and member experience. a pastry chef will also be required to plan production and develop seasonal offerings. specifically, you will be responsible for performing the following tasks to the highest standards: - assist running the pastry section of the kitchen - ensure excellent quality throughout the dessert offerings - bring creativity to the pastry offerings - supervise and coordinate all pastry and dessert preparation and presentation - plan production to facilitate daily requirements - develop appropriate seasonal menu offerings - manage food cost controls to contribute to food and beverage revenue - ensure compliance with food hygiene and health and safety regulations **what are we looking for?** pastry chefs serving hilton brands are always working on behalf of our guests and working with other team members. to successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: - a minimum of 2 years as a pastry chef de partie or pastry chef experience with high volume food production - approaches pastry in a creative way - strong supervisory skills - a current, valid, and relevant trade qualification (proof may be required) ...
A sales and events coordinator will fully support, from administrative, customer service, and sale lead development perspectives, the sales team to develop future and repeat business. is also responsible for receiving groups and events in the hotel, serving as an intermediary between the customer and the commercial and operational areas. it is the customer contact at the time this arrives at the hotel with your event, working with the hotel to achieve the set goals. **what will i be doing?** as sales and events coordinator, you will fully support, from customer service and sale lead development perspectives as well as will work following the events that occur in the hotel from initial contact with the head of the event to prepare contracts for groups and events, until the end of the event. specifically, you will be responsible for performing the following tasks to the highest standards: - identify new contacts, develop sales leads, and respond to sales opportunities in order to maximize revenue - understand fully the hotel amenities, packages and promotions - generate and develop sales leads and contact potential clients to build business relationships - produce quotations and written confirmation to all clients - produce accurate and timely reports that meet the needs of the sales director and senior management to include the reporting of appointments, calls made and business leads. - monitor customer satisfaction regularly and resolve any outstanding issues to ensure future business - arrange and carry out hotel show rounds - receive groups and events and keep...
Guest service agent / associate a guest service agent provides reception services for guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. **what will i be doing?** as guest service agent, you will serve on the front office team, to provide services for guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. a guest service agent truly influences the first impressions of our guests and, therefore, are responsible for performing the following tasks to the highest standards: - achieve positive outcomes from guest queries in a timely and efficient manner - ensure an efficient reception experience for guests, including check in/out, and complete audit procedures, as required - ensure that the guest service manager is kept fully aware of any relevant feedback from guests and, or, other departments - demonstrate a high level of customer service at all times - attend appropriate training courses, when required, and assist with the night team's training and development efforts - demonstrate a knowledge of hotel room categories, room rates, packages, promotions and other general product knowledge necessary to perform daily duties - maximize room occupancy and use up-selling techniques to promote hotel services and facilities - use the correct procedures regarding the acceptance of foreign currencies, credit cards and cash in accordance with the hotel credit policy - comply with hotel security, fire regulations and all health and s...
The location for this position is bogota, colombia*. this is your chance to be part of the hilton cala architecture, design & construction team that delivers exceptional properties that delight our guests, reward our partners, and reflect the unique ...
A maintenance technician is responsible for painting, maintaining and repairing surfaces of the building, furniture, rooms and equipment throughout the facility in the hotel's continuing effort to deliver outstanding guest service and financial profi...
Cree una alerta de empleo y reciba nuevas ofertas que se adaptan a su perfil desde más de 2550 sitios web de empleo