Company description at infobip we dream big. we value creativity, persistence and innovation, passionately believing that it is through teamwork that we can all reach greater heights. since 2006, we have been innovating at the edge of technological possibilities and are now shaping global communications of the future. through 60+ offices on six continents, infobip’s platform is used by almost 70% of the population, making it the largest network of its kind and the only full-stack cloud communication platform (cpaas) globally. join us on our mission to create life-changing interactions between humans and online services with new and unseen solutions. **job description**: this role will support our legal team in reviewing the commercial contracts as with the commercials as with the clients, while having outstanding negotiation skills and an advanced english level. **qualifications**: **you know you're doing your job well when** - researching and evaluating different risk factors regarding legal operations within the latam region (colombia and latam) - researching different law sources; - drafting and reviewing contract templates and other documents related to company business; - support to the internal sales’ and other departments during the negotiation phase; - research on legislation where the company intends to expand its business - providing legal advice to internal stakeholders; - effective risk management techniques and proactivity in advising on possible legal issues. **more about you**: - have experience in reviewing commercial contracts and is know...
Description sales back office associate supports the efficient functioning of our company's backend operations by assisting with administrative tasks and operational processes. this involves working closely with senior team members to ensure smooth account activation, product setup, and ongoing support for our customers. main responsibilities assist in the activation of accounts and products, following established procedures. aid in setting up email domains, ordering numbers, and other activities to support account activation. assist in configuring free trial and test senders for accounts. support the creation and management of user accounts, under supervision. assist with setup and maintenance of billing addresses. learn to implement automatic price features on the account level. support price changes and route updates for accounts. assist in reviewing sender costs (, viber, whatsapp) assist in operational workload to support customer-facing organization. learn to evaluate internal processes and identify areas for improvement under supervision. assist in suggesting process adjustments to optimize operational work. support partnership teams in the process of creating new customers in salesforce and setting up accounts in super user. learn to facilitate the smooth onboarding process for new accounts. requirements high school diploma or equivalent qualification required; bachelor's degree preferred. some experience in administrative or operational roles is advantageous. basic understanding of business operations and customer service principles. familiarity with software appli...
Infobip bogota, d.c., capital district, colombiajoin or sign in to find your next jobjoin to apply for the solutions engineer role at infobipinfobip bogota, d.c., capital district, colombia14 hours ago be among the first 25 applicantsjoin to apply for the solutions engineer role at infobipat infobip, we dream big. we value creativity, persistence, and innovation, passionately believing that it is through teamwork that we can all reach greater heights.since 2006, we have been innovating at the edge of technological possibilities and are now shaping global communications of the future. through 75+ offices on six continents, infobip's platform is used by almost 80% of the population, making it the largest network of its kind and the only full-stack cloud communication platform globally.join us on our mission to create life-changing interactions between humans and online services with new and unseen solutions.job descriptiona solution engineer is anindividual contributor role in the region that plays a vital role in crafting exceptional customer experiences by delivering tailored solutions and nurturing innovation. the engineer in this role participates in the activities for infobip's solution proposals, owns the solution design, delivery and integrations, improvement of the current solutions. to deliver the desired business results, solution engineers collaborate with the hq and regional teams and act as technical opportunity leads or assist the more experienced colleagues. they independently manage opportunities from initiation to delivery.a solution engineer can act as ...
Job opportunity we are seeking a skilled and experienced technical solutions specialist to join our engineering team in bogotá. as a key member of the team, you will be responsible for designing and delivering tailored solutions to meet customer needs. main responsibilities: - understand customer businesses and identify opportunities to implement infobip solutions - design new and innovative solutions to meet customer requirements - collect technical specifications and design technical solutions and service integration plans - handle technical and security questionnaires - conduct captivating product demonstrations and proof-of-concepts - implement solutions for new and existing customers required skills and qualifications: - 1-3 years of experience in software development or a related field - bachelor's degree in computer science or a related field - fluent english is mandatory - knowledge in programming languages (e.g., javascript, java, php) is desirable why choose this role? this role offers a unique opportunity to work with a variety of customers and develop innovative solutions to meet their needs. if you have a passion for technology and a desire to make a real impact, this could be the perfect opportunity for you....
At infobip, we dream big. we value creativity, persistence, and innovation, passionately believing that it is through teamwork that we can all reach greater heights. since , we have been innovating at the edge of technological possibilities and are now shaping global communications of the future. through + offices on six continents, infobip’s platform is used by almost % of the population, making it the largest network of its kind and the only full-stack cloud communication platform globally. join us on our mission to create life-changing interactions between humans and online services with new and unseen solutions. key responsibilities (operations intern): use spreadsheets, data visualization tools, or crm (customer relationship management) software to collect and analyse data, such as revenue figures & customer information. assist in managing the customer relationship management (crm) system, ensuring data accuracy and updating customer records. generate reports and dashboards with the goal of providing insights and support in making data driven decisions. support with identifying bottlenecks or areas for improvement in dedicated department. track and analyse key performance indicators (kpis) for dedicated roles, providing actionable insights to the global teams and management. assist in forecasting activities by analysing historical data, market trends, and other relevant factors. document standard operating procedures and guidelines for partnership-related processes, ensuring consistency and knowledge transfer within the team. participate in specific projects or initi...
Infobip bogota, d.c., capital district, colombia join or sign in to find your next job join to apply for the solutions engineer role at infobip infobip bogota, d.c., capital district, colombia 14 hours ago be among the first 25 applicants join to apply for the solutions engineer role at infobip at infobip, we dream big. we value creativity, persistence, and innovation, passionately believing that it is through teamwork that we can all reach greater heights. since 2006, we have been innovating at the edge of technological possibilities and are now shaping global communications of the future. through 75+ offices on six continents, infobip’s platform is used by almost 80% of the population, making it the largest network of its kind and the only full-stack cloud communication platform globally. join us on our mission to create life-changing interactions between humans and online services with new and unseen solutions. job description a solution engineer is an individual contributor role in the region that plays a vital role in crafting exceptional customer experiences by delivering tailored solutions and nurturing innovation. the engineer in this role participates in the activities for infobip’s solution proposals, owns the solution design, delivery and integrations, improvement of the current solutions. to deliver the desired business results, solution engineers collaborate with the hq and regional teams and act as technical opportunity leads or assist the more experienced colleagues. they independently manage opportunities from initiation to delivery. a solution e...
At infobip, we dream big. we value creativity, persistence, and innovation, passionately believing that it is through teamwork that we can all reach greater heights. since 2006, we have been innovating at the edge of technological possibilities and are now shaping global communications of the future. through 75+ offices on six continents, infobip’s platform is used by almost 80% of the population, making it the largest network of its kind and the only full-stack cloud communication platform globally. join us on our mission to create life-changing interactions between humans and online services with new and unseen solutions. **job description**: a solution engineer is an individual contributor role in the region that plays a vital role in crafting exceptional customer experiences by delivering tailored solutions and nurturing innovation. the engineer in this role participates in the activities for infobip’s solution proposals, owns the solution design, delivery and integrations, improvement of the current solutions. to deliver the desired business results, solution engineers collaborate with the hq and regional teams and act as technical opportunity leads or assist the more experienced colleagues. they independently manage opportunities from initiation to delivery. a solution engineer can act as a generalist and perform all the activities listed below, or can be specialized in one or more areas, such as cx consultancy, partnerships, solution and product or industry specialization. help customers and/or partners understand the value of infobip solutions and service...
Job description we are seeking a highly skilled and motivated solutions engineer to join our team in bogotá. as a key member of our engineering team, you will be responsible for designing and delivering tailored solutions to our customers. main responsibilities: - understand customer businesses and identify opportunities to implement infobip solutions - design new and innovative solutions to meet customer needs - collect technical requirements and design technical solutions and service integration plans - handle technical and security questionnaires - conduct captivating demos and pocs - implement solutions for new and existing customers requirements: - 1-3 years of experience in software development or a related field - bachelor's degree in computer science or a related field - fluent english is mandatory - knowledge in programming languages (e.g., javascript, java, php) is desirable...
At infobip, we dream big. we value creativity, persistence, and innovation, passionately believing that it is through teamwork that we can all reach greater heights. since 2006, we have been innovating at the edge of technological possibilities and are now shaping global communications of the future. through 75+ offices on six continents, infobip’s platform is used by almost 80% of the population, making it the largest network of its kind and the only full-stack cloud communication platform globally. join us on our mission to create life-changing interactions between humans and online services with new and unseen solutions. job description a solution engineer is an individual contributor role in the region that plays a vital role in crafting exceptional customer experiences by delivering tailored solutions and nurturing innovation. the engineer in this role participates in the activities for infobip’s solution proposals, owns the solution design, delivery and integrations, improvement of the current solutions. to deliver the desired business results, solution engineers collaborate with the hq and regional teams and act as technical opportunity leads or assist the more experienced colleagues. they independently manage opportunities from initiation to delivery. a solution engineer can act as a generalist and perform all the activities listed below, or can be specialized in one or more areas, such as cx consultancy, partnerships, solution and product or industry specialization. help customers and/or partners understand the value of infobip solutions and services ...
Infobip bogota, d.c., capital district, colombia join or sign in to find your next job join to apply for the solutions engineer role at infobip infobip bogota, d.c., capital district, colombia 14 hours ago be among the first 25 applicants join to apply for the solutions engineer role at infobip at infobip, we dream big. we value creativity, persistence, and innovation, passionately believing that it is through teamwork that we can all reach greater heights. since 2006, we have been innovating at the edge of technological possibilities and are now shaping global communications of the future. through 75+ offices on six continents, infobip’s platform is used by almost 80% of the population, making it the largest network of its kind and the only full-stack cloud communication platform globally. join us on our mission to create life-changing interactions between humans and online services with new and unseen solutions. job description a solution engineer is anindividual contributor role in the region that plays a vital role in crafting exceptional customer experiences by delivering tailored solutions and nurturing innovation. the engineer in this role participates in the activities for infobip’s solution proposals, owns the solution design, delivery and integrations, improvement of the current solutions. to deliver the desired business results, solution engineers collaborate with the hq and regional teams and act as technical opportunity leads or assist the more experienced colleagues. they independently manage opportunities from initiation to delivery. a solution e...
At infobip, we dream big. we value creativity, persistence, and innovation, passionately believing that it is through teamwork that we can all reach greater heights. since 2006, we have been innovating at the edge of technological possibilities and are now shaping global communications of the future. through 75+ offices on six continents, infobip’s platform is used by almost 80% of the population, making it the largest network of its kind and the only full-stack cloud communication platform globally. join us on our mission to create life-changing interactions between humans and online services with new and unseen solutions. **job description**: sales back office associate supports the efficient functioning of our company's backend operations by assisting with administrative tasks and operational processes. this involves working closely with senior team members to ensure smooth account activation, product setup, and ongoing support for our customers.main responsibilities- - assist in the activation of accounts and products, following established procedures. - assist in configuring free trial and test senders for accounts. - support the creation and management of user accounts, under supervision. assist with setup and maintenance of billing addresses. - learn to implement automatic price features on the account level. - support price changes and route updates for accounts. - assist in reviewing sender costs (e.g., viber, whatsapp) - assist in operational workload to support customer-facing organization. - learn to evaluate internal processes and identify areas...
At infobip, we dream big. we value creativity, persistence, and innovation, passionately believing that it is through teamwork that we can all reach greater heights. since 2006, we have been innovating at the edge of technological possibilities and are now shaping global communications of the future. through 75+ offices on six continents, infobip’s platform is used by almost 80% of the population, making it the largest network of its kind and the only full-stack cloud communication platform globally. join us on our mission to create life-changing interactions between humans and online services with new and unseen solutions. job description sales back office associate supports the efficient functioning of our company's backend operations by assisting with administrative tasks and operational processes. this involves working closely with senior team members to ensure smooth account activation, product setup, and ongoing support for our customers. main responsibilities assist in the activation of accounts and products, following established procedures. aid in setting up email domains, ordering numbers, and other activities to support account activation. assist in configuring free trial and test senders for accounts. support the creation and management of user accounts, under supervision. assist with setup and maintenance of billing addresses. learn to implement automatic price features on the account level. support price changes and route updates for accounts. assist in reviewing sender costs (e.g., viber, whatsapp) assist in operational workload to s...
Description a solution engineer is an individual contributor role in the regionthat plays a vital role in crafting exceptional customer experiences by delivering tailored solutions and nurturing innovation. the engineer in this role participates in the activities for infobip’s solution proposals, owns the solution design, delivery and integrations, improvement of the current solutions. to deliver the desired business results, solution engineers collaborate with the hq and regional teams and act as technical opportunity leads or assist the more experienced colleagues. they independently manage opportunities from initiation to delivery. a solution engineer can act as a generalist and perform all the activities listed below, or can be specialized in one or more areas, such as cx consultancy, partnerships, solution and product or industry specialization. help customers and/or partners understand the value of infobip solutions and services understand the customers’ businesses, knowing exactly which of our solutions and products can help them evolve their business design new and innovative solutions to meet customers’ business needs collect the technical requirements and design technical solutions and service integration plans handle technical and security questionnaires conduct captivating demos and pocs conduct scoping exercises and provide service quote estimation implement solutions for new and existing customers deliver comprehensive and precise technical documentation configure/customize infobip solutions to meet customer’s business requirements ensure all projects are del...
At infobip, we dream big. we value creativity, persistence, and innovation, passionately believing that it is through teamwork that we can all reach greater heights. since 2006, we have been innovating at the edge of technological possibilities and are now shaping global communications of the future. through 75+ offices on six continents, infobip’s platform is used by almost 80% of the population, making it the largest network of its kind and the only full-stack cloud communication platform globally. join us on our mission to create life-changing interactions between humans and online services with new and unseen solutions. responsibilities and expectations superuser support: - assist in the activation of accounts and products, following established procedures. - aid in setting up email domains, ordering numbers, and other activities to support account activation. - assist in configuring free trial and test senders for accounts. - support the creation and management of user accounts, under supervision. - assist with setup and maintenance of billing addresses. - learn to implement automatic price features on the account level. - support price changes and route updates for accounts. company initiatives support: - assist in reviewing sender costs (e.g., viber, whatsapp) in collaboration with customer owners. - aid in implementing automatic price update features for customers under guidance. - support other ongoing company initiatives as assigned. operational tasks: - assist in operational workload to support customer-facing organization (e.g., bulk updating pri...
Importante empresa requiere para su equipo de trabajo analista de servicio al cliente - bogotá con disponibilidad inmediata ubicación: bogotá montevideo empresa: 99 minutos requerimientos: técnico en logística, transporte, administración o carreras afines mínimo 1 año de experiencia como analista de servicio al cliente en empresas del sector logístico condiciones: contrato: obra o labor con posibilidad de pasar directo horario: lunes a viernes de 8:00 am - 5:00 pm y sábados 8:00 am - 4:00 pm / 100% presencial salario: $1.870.000 funciones: brindar un excelente servicio al cliente, según los estándares de la organización dando respuesta a través de los diferentes canales de comunicación que se tienen disponibles para atender la voz del cliente gestión en la atención y resolución de pqr´s envío de sms a través de la plataforma infobip de acuerdo con el tipo de comunicado facilitar la comunicación entre departamentos, e-commerce y cliente final. aporte de mejoras continuas al proceso de sac apoyo en la generación y cargue de guías en el programa definido por 99minutos las demás inherentes al cargo. si cumples con el perfil, no dudes en postularte !!!el equipo reclutador buscará estos conocimientos y habilidades en las postulaciones. añade las que te faltan a tu perfil para atraer su atención. - educación mínima: universidad / carrera técnica - 1 año de experiencia...
Job summary at infobip, we dream big. we value creativity, persistence, and innovation, passionately believing that it is through teamwork that we can all reach greater heights. since 2006, we have been innovating at the edge of technological possibilities and are now shaping global communications of the future. join us on our mission to create life-changing interactions between humans and online services with new and unseen solutions. job responsibilities - understand the customers' businesses, knowing exactly which of our solutions and products can help them evolve their business - design new and innovative solutions to meet customers' business needs - collect the technical requirements and design technical solutions and service integration plans - handle technical and security questionnaires - conduct captivating demos and pocs - conduct scoping exercises and provide service quote estimation - deliver comprehensive and precise technical documentation - configure/customize infobip solutions to meet customer's business requirements - ensure all projects are delivered on time, within scope and budget, and exceeding customer expectations - conduct consulting and solution enablement sessions for customers and document with meeting minutes summaries requirements - 1-3 years of experience - bachelor's degree on system, telecommunication or electronic engineering - fluent/advanced english is mandatory - knowledge in programming languages (ex, javascript, java, php) is desirable - experience with client facing either in commercial or technical conversations descripción del ...
At infobip, we dream big. we value creativity, persistence, and innovation, passionately believing that it is through teamwork that we can all reach greater heights. since , we have been innovating at the edge of technological possibilities and are now shaping global communications of the future. through + offices on six continents, infobip’s platform is used by almost % of the population, making it the largest network of its kind and the only full-stack cloud communication platform globally. join us on our mission to create life-changing interactions between humans and online services with new and unseen solutions. job summary: as an account executive, you will be responsible for generating new business opportunities through relationship-building, client prospecting, and lead generation management. your typical day will involve utilizing your expertise to drive sales and revenue growth within your assigned territory. job responsibilities: • develop and execute business strategic plans to grow revenue through new acquisitions • manage leads, pipeline, and customer information, ensuring accurate forecasting and reporting. • collaborate with cross-functional teams to identify and pursue new business opportunities, including conducting client surveys and analyzing industry trends. • build strong client relationships by proactively communicating and providing value-added solutions and services. • manage all aspects of the sales process, including initial contact, demo requests, pricing negotiations, and closing deals. job qualifications: • at least years' experience in sale...
At infobip, we dream big. we value creativity, persistence, and innovation, passionately believing that it is through teamwork that we can all reach greater heights. since , we have been innovating at the edge of technological possibilities and are now shaping global communications of the future. through + offices on six continents, infobip’s platform is used by almost % of the population, making it the largest network of its kind and the only full-stack cloud communication platform globally. join us on our mission to create life-changing interactions between humans and online services with new and unseen solutions. the senior customer success executive is responsible for strategically managing and growing relationships with tier clients, ensuring their satisfaction, retention and business growth. this involves a high level of client engagement, coordination of internal teams, proactive risk management and continuous innovation to meet and exceed clients´ expectations and company´s performance metrics. main responsibilities build and maintain trusted relationships with assigned customers (tier ) to achieve overall customer health and growth by expanding the existing client database, x-selling to existing cpaas and/or saas clients, and acquiring new clients if needed to achieve kpis for growth serve as a focal point of contact for all saas matters to maximize saas product adoption and platform usage. organize and orchestrate cross-functional resources to fulfill customer requirements, proactively engage customers, and help them achieve business success. be the voice of cus...
At infobip, we dream big. we value creativity, persistence, and innovation, passionately believing that it is through teamwork that we can all reach greater heights. since , we have been innovating at the edge of technological possibilities and are now shaping global communications of the future. through + offices on six continents, infobip’s platform is used by almost % of the population, making it the largest network of its kind and the only full-stack cloud communication platform globally. join us on our mission to create life-changing interactions between humans and online services with new and unseen solutions. job description: as a part of reliability operations, you will work in a team which strives to identify, respond and mitigate platform incidents. if a platform incident occurs, you and your team will be the first responders to the incident, involving the responsible individuals in mitigation and driving the resolution. your job will include working on improving the observability of our platform, as well as collaboration with other engineers in common mitigation tactics. the automation is a big part of the job, as we strive to have meaningful alerting, rather than being triggered for every small glitch, so fine-tuning of existing alerts and improvements of the processes are one of our priorities. is your eye twitching when something breaks and you already have a list in your head of possible improvements? this is the place you're looking for. what you will do: be a first responder to platform alerts monitor our products for issues, prioritize, triage them, and ...
At infobip, we dream big. we value creativity, persistence, and innovation, passionately believing that it is through teamwork that we can all reach greater heights. since , we have been innovating at the edge of technological possibilities and are now shaping global communications of the future. through + offices on six continents, infobip’s platform is used by almost % of the population, making it the largest network of its kind and the only full-stack cloud communication platform globally. join us on our mission to create life-changing interactions between humans and online services with new and unseen solutions. as a senior growth marketing specialist, you will enhance our marketing processes and optimize conversion rates. you will maintain strong communication between marketing and sales, collaborate with various departments, and embed our crm strategy. responsibilities include improving subscriber lists, creating campaign reports, segmenting data, and optimizing email campaigns. if you're passionate about driving marketing success, we'd love to hear from you. strategic reviewing of the incoming marketing process creating documentation and improving the process of incoming marketing optimizing user-to-user conversion rate maintaining relationships with sales representatives and establishing strong communication between marketing and sales teams collaborating with other departments and engage stakeholders to ensure that customer relationship management strategy and tools are fully embedded. working on improving the list of subscribers for newsletters and campaigns cre...
Infobip bogota, d.c., capital district, colombia join or sign in to find your next job join to apply for the senior customer success executive role at infobip infobip bogota, d.c., capital district, colombia join to apply for the senior customer success executive role at infobip get ai-powered advice on this job and more exclusive features. at infobip, we dream big. we value creativity, persistence, and innovation, passionately believing that it is through teamwork that we can all reach greater heights. since 2006, we have been innovating at the edge of technological possibilities and are now shaping global communications of the future. through 75+ offices on six continents, infobip’s platform is used by almost 80% of the population, making it the largest network of its kind and the only full-stack cloud communication platform globally. join us on our mission to create life-changing interactions between humans and online services with new and unseen solutions. the senior customer success executive is responsible for strategically managing and growing relationships with tier 1 clients, ensuring their satisfaction, retention and business growth. this involves a high level of client engagement, coordination of internal teams, proactive risk management and continuous innovation to meet and exceed clients´ expectations and company´s performance metrics. main responsibilities build and maintain trusted relationships with assigned customers (tier 1) to achieve overall customer health and growth by expanding the existing client database, x-selling to existing cpaas and/...
At infobip, we dream big. we value creativity, persistence, and innovation, passionately believing that it is through teamwork that we can all reach greater heights. since 2006, we have been innovating at the edge of technological possibilities and are now shaping global communications of the future. through 75+ offices on six continents, infobip’s platform is used by almost 80% of the population, making it the largest network of its kind and the only full-stack cloud communication platform globally. join us on our mission to create life-changing interactions between humans and online services with new and unseen solutions. job summary: as an account executive, you will be responsible for generating new business opportunities through relationship-building, client prospecting, and lead generation management. your typical day will involve utilizing your expertise to drive sales and revenue growth within your assigned territory. job responsibilities: develop and execute business strategic plans to grow revenue through new acquisitions. manage leads, pipeline, and customer information, ensuring accurate forecasting and reporting. collaborate with cross-functional teams to identify and pursue new business opportunities, including conducting client surveys and analyzing industry trends. build strong client relationships by proactively communicating and providing value-added solutions and services. manage all aspects of the sales process, including initial contact, demo requests, pricing negotiations, and closing deals. job qualifications: at least 5 years' experience in a sales m...
Reliability operations engineer page is loaded reliability operations engineer apply remote type hybrid locations bogota (colombia) time type full time posted on posted yesterday job requisition id jr102826 at infobip, we dream big. we value creativity, persistence, and innovation, passionately believing that it is through teamwork that we can all reach greater heights. since 2006, we have been innovating at the edge of technological possibilities and are now shaping global communications of the future. through 75+ offices on six continents, infobip’s platform is used by almost 80% of the population, making it the largest network of its kind and the only full-stack cloud communication platform globally. join us on our mission to create life-changing interactions between humans and online services with new and unseen solutions. job description: as a part of reliability operations, you will work in a team which strives to identify, respond and mitigate platform incidents. if a platform incident occurs, you and your team will be the first responders to the incident, involving the responsible individuals in mitigation and driving the resolution. your job will include working on improving the observability of our platform, as well as collaboration with other engineers in common mitigation tactics. the automation is a big part of the job, as we strive to have meaningful alerting, rather than being triggered for every small glitch, so fine-tuning of existing alerts and improvements of the processes are one of our priorities. is your eye twitching when something breaks and you alre...
Senior customer success executive page is loaded senior customer success executive apply remote type hybrid locations bogota (colombia) time type full time posted on posted yesterday job requisition id jr102986 at infobip, we dream big. we value creativity, persistence, and innovation, passionately believing that it is through teamwork that we can all reach greater heights. since 2006, we have been innovating at the edge of technological possibilities and are now shaping global communications of the future. through 75+ offices on six continents, infobip’s platform is used by almost 80% of the population, making it the largest network of its kind and the only full-stack cloud communication platform globally. join us on our mission to create life-changing interactions between humans and online services with new and unseen solutions. the senior customer success executive is responsible for strategically managing and growing relationships with tier 1 clients, ensuring their satisfaction, retention and business growth. this involves a high level of client engagement, coordination of internal teams, proactive risk management and continuous innovation to meet and exceed clients´ expectations and company´s performance metrics. main responsibilities build and maintain trusted relationships with assigned customers (tier 1) to achieve overall customer health and growth by expanding the existing client database, cross-selling to existing cpaas and/or saas clients, and acquiring new clients if needed to achieve kpis for growth. serve as a focal point of contact for all saas matters to m...
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