About the role: clearlyrated is seeking a senior customer success manager to own and manage a portfolio of b2b saas customers across the u.s. you’ll be the primary contact helping clients maximize their value from our platform, driving adoption, retention, and expansion. you’ll collaborate across departments, bring strategic insight to renewals, and use tools like hubspot and customer dashboards to prioritize outreach. this is a fully remote, latam-based position with a focus on clear written communication, proactive problem-solving, and customer-first thinking. what you’ll do: 1. own a portfolio of b2b saas clients and lead them through the customer lifecycle from onboarding to renewal. 2. proactively plan and execute renewal strategies, stakeholder alignment, and outreach. 3. use dashboards and data to monitor health scores and prioritize at-risk accounts. 4. drive adoption and expansion by helping customers realize value through professional services and product usage. 5. communicate regularly and effectively via email; you’ll write clear, helpful, and client-centric messages daily. 6. collaborate with sales, product, and support to close feedback loops and resolve customer needs. 7. mitigate churn through proactive engagement and thoughtful customer journey management. 8. participate in internal slack channels to share insights, surface ideas, and contribute to the team’s collective knowledge. 9. track all engagement, workflows, and account activity in hubspot or a similar crm. what we’re looking for: 1. 2-5 years in a customer success, account m...
Company overview: flxpoint is a leading provider of e-commerce automation software, dedicated to empowering online retailers and merchants to streamline operations and maximize growth. we are committed to delivering exceptional customer experiences and ensuring our clients' success through innovative solutions and dedicated support. position overview: flxpoint is seeking a talented and motivated senior product specialist to join our team. as a senior product specialist, you will play a key role in providing ongoing support to flxpoint's customers via email ticketing and pre-scheduled zoom meetings. in addition, you will lead new client onboarding projects, lasting from 4 to 16 weeks. as part of providing support and leading onboarding projects, you will work closely with a variety of internal teams to assist customers in issue resolution, training, and project planning and management. your mission: - manage and ensure a successful transition from sales to onboarding to go-live - lead 8-15 onboarding projects at a time - provide best-in-class customer support to flxpoint users, in an efficient, human and natural manner - coordinate with internal teams to promote issue resolution, product enhancement and improving the overall customer experience qualifications: - bachelor's degree in communications, marketing, information technology, or related field, or relevant prior experience - excellent command of written english, with the ability to translate technical concepts to user-friendly language - strong communication skills, with the ability to speak/wri...
**director of sales (remote)**: we are seeking an accomplished and dynamic manager to lead our sales team focused on serving small and medium-sized businesses (smbs). your hands-on approach to leadership will be instrumental in cultivating a high-performance sales culture. you will be responsible for mentoring and coaching our talented sales team, providing them with the tools and knowledge needed to excel in lead generation, curation, and closing. furthermore, your commitment to team development will be evident as you ensure our sales force is not only well-trained but also motivated to achieve and surpass their targets. this is a unique opportunity for an experienced sales leader to make a significant impact in a dynamic saas environment. **key responsibilities**: - lead and coach inbound full cycle reps - lead and coach sdrs - lead and coach account executives - lead by example, serving as a hands-on sales leader - actively building pipeline and closing deals. - develop coaching strategies to help inbound and outbound sales achieve their targets and develop their sales skills. - ongoing optimization of the sales processes, tools, and metrics to increase efficiency and effectiveness. - collaborate with the marketing team and customer success to ensure the best customer journey from messaging to success using "software company". - participate in strategic planning sessions with senior leadership to define and execute on the company's overall growth strategy. **experience**: - experience selling smb software with high velocity sales cycles - 5+ years in b...
**director of sales (remote)**: we are seeking an accomplished and dynamic manager to lead our sales team focused on serving small and medium-sized businesses (smbs). your hands-on approach to leadership will be instrumental in cultivating a high-performance sales culture. you will be responsible for mentoring and coaching our talented sales team, providing them with the tools and knowledge needed to excel in lead generation, curation, and closing. furthermore, your commitment to team development will be evident as you ensure our sales force is not only well-trained but also motivated to achieve and surpass their targets. this is a unique opportunity for an experienced sales leader to make a significant impact in a dynamic saas environment. **key responsibilities**: - lead and coach inbound full cycle reps - lead and coach sdrs - lead and coach account executives - lead by example, serving as a hands-on sales leader - actively building pipeline and closing deals. - develop coaching strategies to help inbound and outbound sales achieve their targets and develop their sales skills. - ongoing optimization of the sales processes, tools, and metrics to increase efficiency and effectiveness. - collaborate with the marketing team and customer success to ensure the best customer journey from messaging to success using "software company". - participate in strategic planning sessions with senior leadership to define and execute on the company's overall growth strategy. **experience**: - experience selling smb software with high velocity sales cycles - 5+ years in b...
We are seeking a renewal expert/procurement specialist to join the spendhound team, at yipitdata ! candidates must have residency (and be physically located) in the country of hire (colombia) in order to be considered for the position [no exceptions will be made due to it/legal security reasons] in this role you will: help customers buy and renew software for a fast-growing company. work directly with customer stakeholders to understand their purchase objectives. regularly update customers on upcoming renewals and learnings, as well as suggest strategies for contract improvements. work with the customer success team to increase engagement with customers. work with spendhounds product team to help us improve and evolve our product. proactively audit customers software stack to identify redundancies and optimize their spend. you are likely to succeed if: you have c2 level english. you are a top-performing account executive, account manager, or customer success manager who is looking to move over from the sell-side to the buy-side. you have 2-4 years of saas sales experience at a high-growth saas, b2b, or b2c product company. you have a proven track record of successfully selling or renewing software. you have a consultative mindset to approaching customer interactions. you are a professional with high eq: you are self-aware, empathetic, and sensitive when dealing with others. you are an individual who is excited to build processes from the ground up in a fast-paced, startup environment. you are someone who demonstrates a high level of organization and is committed to quality-...
We are seeking an enthusiastic and highly organized spendhound customer success specialist to join our team. as a customer success specialist, you will play a crucial role in ensuring our customers achieve maximum value from the spendhound platform. your primary focus will be to engage with customers, guide them through important platform activities, and ensure their ongoing success with our solutions. candidates must have primary residency in colombia in order to be considered for the position. if hired, you must maintain primary residency in colombia order to be eligible for work. in this role, youll gain experience in: customer engagement and platform adoption: after a customer is onboarded, you will take charge of their ongoing success, becoming the main point of contact. your goal is to build and maintain strong relationships with your customers, ensuring they are actively using the platform, updating critical data like app renewal dates, and consistently adopting key features. proactive problem solving: you will proactively address customer issues and roadblocks, helping them overcome challenges in using the platform. this involves anticipating customer needs, offering guidance on best practices, and turning satisfied customers into promoters of spendhound. driving customer outcomes: you will focus on ensuring that customers update their app catalog with crucial details, including assigning app owners, tagging vendors, and maintaining accurate renewal dates. your efforts will directly contribute to the customers ability to manage their vendor relationships effective...
Overview at getro we help 850+ independent professional networks including venture capital funds ( lerer hippeau ), accelerators ( techstars ), membership communities ( chic geek ), economic development organizations ( launch tennessee ), universities ( university of toronto ), and more make better introductions for their members and measure the outcomes of their intros. the role as a senior full stack engineer, you will play a key role in developing features that help our users build stronger professional networks. from building user-friendly workflows to shaping data pipelines and enhancing ai-driven matching algorithms, your work will directly influence our product and user experience. youll collaborate closely with product managers and designers, and take ownership of critical projects that move the business forward. responsibilities design and implement user-centric features using rails and react lead large, high-impact projects with autonomy and accountability write clean, scalable, well-tested, and maintainable code collaborate in a feedback-driven environment focused on innovation and simplicity contribute to a product and engineering culture that values learning and impact requirements 7+ years of experience in software development strong experience working in startup environments on production web applications proficiency in both rails and react (mandatory) c2-level english proficiency (spoken and written) ability to quickly learn and adapt to our codebase excellent communication and collaboration skills what we look for impact-driven mindset focused on deliverin...
About the role: clearlyrated is seeking a senior customer success manager to own and manage a portfolio of b2b saas customers across the u.s. you’ll be the primary contact helping clients maximize their value from our platform, driving adoption, retention, and expansion. you’ll collaborate across departments, bring strategic insight to renewals, and use tools like hubspot and customer dashboards to prioritize outreach. this is a fully remote, latam-based position with a focus on clear written communication , proactive problem-solving , and customer-first thinking . what you’ll do: own a portfolio of b2b saas clients and lead them through the customer lifecycle from onboarding to renewal proactively plan and execute renewal strategies, stakeholder alignment, and outreach use dashboards and data to monitor health scores and prioritize at-risk accounts drive adoption and expansion by helping customers realize value through professional services and product usage communicate regularly and effectively via email; you’ll write clear, helpful, and client-centric messages daily collaborate with sales, product, and support to close feedback loops and resolve customer needs mitigate churn through proactive engagement and thoughtful customer journey management participate in internal slack channelsshare insights, surface ideas, and contribute to the team’s collective knowledge track all engagement, workflows, and account activity in hubspot or a similar crm what we’re looking for: 2-5 years in a customer success, account management, or other client-facing b2b saas role proven success m...
Job title: social media manager location: remote (est time zone preferred) job summary: latamcent.com is looking for a social media manager to elevate our brand presence across linkedin, twitter, and other relevant platforms. this role requires a creative, data-driven, and strategic thinker who can develop engaging content, build brand awareness, and generate inbound interest from b2b saas companies. the ideal candidate has experience managing social media for b2b brands, strong writing skills, and a deep understanding of audience engagement strategies. key responsibilities: develop and execute a social media strategy aligned with latamcent’s branding and growth goals. manage daily posting, scheduling, and engagement across linkedin, twitter (x), tiktok, instagram, facebook, youtube, and other platforms. create high-quality content (posts, threads, short-form videos, and graphics) that drive engagement. collaborate with leadership, recruiters, and marketing teams to highlight industry trends and client success stories. engage with thought leaders, potential clients, and b2b communities to grow latamcent’s social presence. analyze performance metrics and optimize content strategy based on insights. stay updated with social media trends, b2b engagement tactics, and employer branding strategies. get latamcent featured on other blogs, podcasts, and social media partner channels requi rements: 2+ years of experience managing social media for b2b willingness to get on camera and create content for youtube, tiktok, etc proven track record of growing audience engagement and brand p...
About the role: we are seeking an enthusiastic and highly organized spendhound customer success specialist to join our team. as a customer success specialist, you will play a crucial role in ensuring our customers achieve maximum value from the spendhound platform. your primary focus will be to engage with customers, guide them through important platform activities, and ensure their ongoing success with our solutions. candidates must have primary residency in colombia in order to be considered for the position. if hired, you must maintain primary residency in colombia order to be eligible for work. in this role, you’ll gain experience in: customer engagement and platform adoption: after a customer is onboarded, you will take charge of their ongoing success, becoming the main point of contact. your goal is to build and maintain strong relationships with your customers, ensuring they are actively using the platform, updating critical data like app renewal dates, and consistently adopting key features. proactive problem solving: you will proactively address customer issues and roadblocks, helping them overcome challenges in using the platform. this involves anticipating customer needs, offering guidance on best practices, and turning satisfied customers into promoters of spendhound. driving customer outcomes: you will focus on ensuring that customers update their app catalog with crucial details, including assigning app owners, tagging vendors, and maintaining accurate renewal dates. your efforts will directly contribute to the customer’s ability to manage their vendor rela...
Job title: digital marketing manager location: remote (latam-based, est time zone preferred) about the role latamcent.com is looking for a digital marketing manager to lead our end-to-end marketing efforts from content strategy and social media execution to email marketing and lead generation. this is a hands-on role for someone who thrives in fast-paced environments, understands b2b buyer psychology, and wants to make a measurable impact on inbound pipeline and brand awareness. youll work directly with our founder, recruiters, and sales team to drive qualified leads, increase visibility, and help position latamcent as the go-to recruiting partner for fast-scaling b2b saas companies. key responsibilities develop and execute a full-funnel marketing strategy to grow latamcents online presence and inbound lead volume own our social media presence across linkedin, x (twitter), instagram, tiktok, and youtube create high-quality, engaging content: social posts, short-form video, newsletters, blog drafts, case studies, and marketing collateral work closely with sdrs to write outbound sequences, cold email copy, and one-pagers that support lead generation manage the content calendar across slack and notion, ensuring consistent execution and alignment with sales goals analyze marketing performance, report on key metrics (traffic, leads, engagement), and optimize campaigns accordingly engage with founders, recruiters, and clients to amplify latamcents employer brand and customer stories research and pitch guest content, podcasts, or event opportunities to increase brand exposure requ...
Overview were looking for a full stack software developer who is excited to take ownership across the payroll stack and help us build performant, scalable, and maintainable web applications. this role will work closely with other engineers, designers, and stakeholders to develop and maintain core product features. tech stack frontend: typescript, vue.js backend: node.js (typescript) database: mysql infrastructure: gcp (google cloud platform), w3 version control: github what youll do develop and maintain full stack features across our web platform. build responsive uis using vue.js and modern javascript/typescript practices. design and optimize backend services, apis, and database schemas. write clean, well-tested, and well-documented code. participate in code reviews and help maintain high engineering standards. collaborate with team members on architecture, scalability, and deployment decisions. work with the product team to translate requirements into technical solutions. what were looking for 3+ years of professional experience in full stack software development. strong proficiency in typescript and vue.js. experience working with mysql and designing efficient data models. familiarity with google cloud platform (gcp) and deploying cloud-native applications. proficiency with git-based workflows (e.g., using github). a problem-solver mindset with attention to performance, scalability, and maintainability. excellent communication and collaboration skills. bonus points for experience with w3 or similar web3/cloud-native frameworks. ci/cd pipeline experience. background in ag...
Location: remote (est time zone preferred) job summary: latamcent.com is looking for a social media manager to elevate our brand presence across linkedin, twitter, and other relevant platforms. this role requires a creative, data-driven, and strategic thinker who can develop engaging content, build brand awareness, and generate inbound interest from b2b saas companies. the ideal candidate has experience managing social media for b2b brands, strong writing skills, and a deep understanding of audience engagement strategies. key responsibilities: develop and execute a social media strategy aligned with latamcent’s branding and growth goals. manage daily posting, scheduling, and engagement across linkedin, twitter (x), tiktok, instagram, facebook, youtube, and other platforms. create high-quality content (posts, threads, short-form videos, and graphics) that drive engagement. collaborate with leadership, recruiters, and marketing teams to highlight industry trends and client success stories. engage with thought leaders, potential clients, and b2b communities to grow latamcent’s social presence. analyze performance metrics and optimize content strategy based on insights. stay updated with social media trends, b2b engagement tactics, and employer branding strategies. get latamcent featured on other blogs, podcasts, and social media partner channels. requirements: 2+ years of experience managing social media for b2b. willingness to get on camera and create content for youtube, tiktok, etc. proven track record of growing audience engagement and brand presence. excellent writing and...
Job title: recruiting operations manager about the role we’re looking for a recruiting operations manager to build the backbone of how we scale talent across the americas. you’ll own the systems, workflows, reporting, and operational excellence that empower our recruiters and account teams to move faster, hire better, and stay aligned with our clients' growth. this is a strategic and process-driven role perfect for someone who thrives behind the scenes, automating chaos, tracking what matters, and building repeatable systems that elevate the recruiting function as a whole. what you’ll own ats & systems ownership: be the go-to person for managing our ats, job boards, and recruitment tech stack including integrations, automations, and workflows. data, reporting & dashboards: build and maintain reporting to track recruiter performance, pipeline health, and hiring velocity. translate insights into actions. process design & optimization: develop sops and playbooks for every stage of the hiring funnel, from intake to offer. identify bottlenecks and remove them fast. compliance & documentation: ensure clean data hygiene, consistent tagging, and standardized workflows across all roles and recruiters. team enablement: train and support recruiters on best practices, tools, and systems. make everyone 10x better at their job. client-facing support (optional): occasionally support client onboarding, reporting, or audit requests with clear, data-backed updates. what success looks like recruiters close 25% more roles thanks to better tools, faster workflows, and fewer errors. latamcent’s ...
About the role we're hiring a strategic sourcing specialist to help us find and engage top-tier talent across latin america. in this role, you'll partner with recruiters and hiring managers to identify, map, and source exceptional candidates for hard-to-fill roles across go-to-market, finance, and engineering functions. this is a strategic, high-impact sourcing role ideal for someone who loves building world-class pipelines, spotting top 10% talent, and making hiring teams say, 'where did you find this person?!' what you'll do partner with recruiters to deeply understand hiring needs across a variety of functions (sales, customer success, marketing, engineering, finance, etc.) build and manage longlists and shortlists of qualified candidates using linkedin recruiter, boolean search, and other sourcing platforms create target company lists and use them for market mapping and outbound campaigns craft high-converting outreach messages that drive engagement and increase response rates track sourcing metrics, improve sourcing processes, and maintain clean documentation in our ats (ashby) stay ahead of talent trends in latam to continuously improve search strategies and sourcing playbooks what we're looking for 2+ years of sourcing experience at a recruiting agency or tech company deep knowledge of linkedin recruiter and boolean sourcing best practices experience sourcing talent across latin america (especially in colombia, argentina, mexico, and brazil) track record of sourcing both technical and non-technical roles (bonus: saas industry experience) strong written english (c1+) ...
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