A biling coordinator will assist in audit and closing of groups and events that occur within the hotel, to identify discrepancies between contract/addendum/banquet check and solving them with the corresponding areas, and delivered every group closed, to financial area. what will i be doing? as biling coordinator, you will assist in achieving a successful closing for every group and event that occur within the hotel, to achieve room nights and occupancy targets as identified in the annual budget plan for groups. the biling coordinator will support operation and administration of all groups. specifically, you will be responsible for performing the following tasks to the highest standards: - adhere to the events and group yield policy in order to maximize revenue - work with the sales and events teams to maximise corporate and group rates - ensure proper implementation of reservations procedures and maximise conversion ratios in order to achieve targets - ensure team members are developed effectively and generate a culture of high quality standards for relationship building, customer service, and billing and processing contracts - build strong relationships with clients and team members in order to gain full understanding of their needs and work to serve them effectively - actively participation in operational meetings to be informed of every group detail for billing purposes what are we looking for? a billing coordinator serving hilton brands is always working on behalf of our guests and working with other team members. to successfully fill this role, you should maintain...
A billing coordinator will assist in the audit and closing of groups and events that occur within the hotel, identifying discrepancies between contract/addendum/banquet check and resolving them with the relevant departments, and ensuring delivery of all closed groups to the financial department. what will i be doing? as a billing coordinator, you will support the successful closing of every group and event within the hotel to meet room night and occupancy targets as outlined in the annual budget plan. your responsibilities include: - adhering to the events and group yield policy to maximize revenue - collaborating with sales and events teams to optimize corporate and group rates - implementing reservation procedures effectively to maximize conversion ratios and achieve targets - developing team members and fostering a culture of high standards in relationship building, customer service, and billing - building strong relationships with clients and team members to understand and meet their needs - participating actively in operational meetings to stay informed about group details for billing purposes what are we looking for? a billing coordinator at hilton represents our brand and works on behalf of our guests and team members. to succeed, you should possess: - experience with administrative tasks in the hotel/leisure sector - excellent organizational and planning skills - accountability and resilience - flexibility to adapt to various work situations preferred qualifications include: - knowledge of hotel property management systems (opera, delphi, micros) - previous ...
A maintenance technician is responsible for painting, maintaining and repairing surfaces of the building, furniture, rooms and equipment throughout the facility in the hotel's continuing effort to deliver outstanding guest service and financial profitability. what will i be doing? as a maintenance technician, you would be responsible for painting, maintaining and repairing surfaces of the building, furniture, rooms and equipment throughout the facility in the hotel's continuing effort to deliver outstanding guest service and financial profitability. specifically, you would be responsible for performing the following tasks to the highest standards: - paint, maintain and repair painted, wall-covered, stained and varnished surfaces of building structures, rooms, furniture and equipment throughout the hotel and facilities - prepare and paint surfaces using techniques and tools including, but not limited to, measuring surfaces, applying spackle and plaster, mixing paint, matching paint and using brushes, rollers and spray-guns - install and repair covered wall and ceiling surfaces including, but not limited to, hanging vinyl paper, fabric and foil wall coverings - maintain and repair caulked, grouted, wood and masonry surfaces requiring staining, varnishing and lacquering - manage related supply inventory - others functions what are we looking for? since being founded in 1919, hilton has been a leader in the hospitality industry. today, hilton remains a beacon of innovation, quality, and success. this continued leadership is the result of our team members staying true t...
A pbx agent accepts, delivers and responds to guest and management messages, enquiries and emergencies and uses their knowledge of the hotel facilities, services, and the local vicinity to quickly respond to the customer. what will i be doing? as a pbx agent you will accept, deliver and respond to guest and management messages, enquiries and emergencies using their knowledge of the hotel facilities, services, and the local vicinity to quickly respond to the customer. a pbx agent contributes to the first impressions of our guests and, therefore, must perform the following tasks to the highest standards: - achieve positive outcomes from guest queries in a timely and efficient manner - accept and deliver all messages correctly and promptly for both guests and management - ensure all wake up calls take place at the correct time - demonstrate knowledge of all hotel facilities and service and use up-selling techniques to promote these offerings when the appropriate - handle emergency calls immediately and relay comprehensive and accurate information, as required - demonstrate a high level of customer service at all times - comply with hotel security, fire regulations and all health and safety legislation - attend appropriate training courses, when required - demonstrate a knowledge of all hotel services, local attractions and landmarks in the hotel vicinity - follow company brand standards - assist other departments, as necessary what are we looking for? pbx agent serving hilton brands are always working on behalf of our guests and working with other team memb...
Job description - revenue manager (hot0bmtc) job number: hot0bmtc work location: hilton bogota corferias, avenida el dorado, calle 26 corferias 1629 job requirements as revenue manager, you are responsible for analyzing and presenting financial and demand-based data to support the commercial team and senior executives in making informed decisions about new business opportunities and market trends. this role reports directly to the director of revenue management. the main purpose is to support the commercial team by monitoring group and transient business thresholds within a forecast timeframe to improve demand and availability, and to analyze the impact of short-term decisions on occupancy, average rate, and rooms profit. what will i be doing? 1. manage and lead the reservations team in daily operations. 2. ensure accurate data collection and analysis to identify opportunities and mitigate risks. 3. provide analysis of strategies, room statistics, and demand factors. 4. collaborate on market segment outlooks and monitor actual results versus forecasts daily. 5. complete and analyze month-end reports. 6. assist in developing, monitoring, and adjusting sales and pricing strategies. 7. identify risks and opportunities related to room availability for meetings and guest rooms for presentation in weekly meetings. 8. ensure team members are knowledgeable about relevant processes, policies, and promotions. 9. manage reservation team performance in compliance with company policies. 10. recruit, train, and develop the reservations team. what are we looking f...
A housekeeping attendant will support all housekeeping and laundry operations by handling guest requests, analyzing each request, and delegating tasks among team members to ensure work is completed efficiently and promptly, providing an exceptional experience for our guests. what will i be doing? as a housekeeping attendant, you will support all aspects of the housekeeping and laundry teams by delegating daily activities within the hotel. specifically, your responsibilities will include: - maintaining high standards in housekeeping and laundry, aligned with hotel brand standards. - monitoring the appearance, standards, and performance of all team members, emphasizing training and teamwork. - providing excellent guest service. - ensuring room availability and release for guest service in collaboration with floor housekeeping supervision. - managing department controls, including employee scheduling, key control, incident reports, and linen and uniform management. - checking guest information in crm daily to meet preferences and requests timely. - requesting flowers for special occasions and providing embroidered linen for weddings and special events. - managing monthly lost and found items and donations. - checking and coordinating the cleaning or repair of uniforms. - controlling document and personnel traffic within the department, including daily linen releases. - handling daily laundry guest clothing releases. - closing monthly laundry expenses and provisioning reports. - replacing a laundry attendant during holidays, days off, or absences. what are w...
Job description - electromechanical technician (hot0bn3y) job number: hot0bn3y work location: hilton bogota corferias, avenida el dorado, calle 26 corfer, corferias 1629 an electromechanical technician is responsible for designing, building, installing, and servicing machinery, components, and tools to deliver an excellent guest and member experience. what will i be doing? as an electromechanical technician, you will be responsible for: - developing, testing, and troubleshooting machinery and equipment by applying knowledge of mechanical and electrical engineering technology. - devising, fabricating, and assembling new or modified mechanical components or assemblies for products. - setting up and conducting tests of complete units and components. - recording test procedures and results, including numerical and graphical data, and providing recommendations. - designing, building, installing, and servicing mechanical machinery, components, and tools. - ensuring quality inspections are carried out in line with company standards. - building and maintaining good relationships with internal and external customers. - performing special projects and other responsibilities as assigned. what are we looking for? a hilton electromechanical technician should: - be committed to delivering a high level of customer service. - have previous experience in a similar role. it would be advantageous if you demonstrate the following capabilities: - flexibility to respond to a range of work situations. - ability to work independently. what will it be like to work f...
This service is set to disconnect automatically after {0} minutes of inactivity. your session will end in {1} minutes. click ok to reset the timer to {0} minutes. you have been signed out. this service is set to sign out after {0} minutes of inactivity. job description - bar waiter/ess (server) (hot0bn32) work locations hilton bogota, carrera 7 no. 72-41, bogota position overview a waiter/ess (server) is responsible for serving guests in a friendly, timely, and efficient manner to deliver an excellent guest and member experience while having extensive knowledge of menu offerings. what will i be doing? as a waiter/ess (server), you are responsible for: - managing guest queries in a friendly, timely, and efficient manner - serving alcoholic and non-alcoholic beverages in accordance with licensing and liquor regulations for residents and non-residents - having extensive knowledge of the menu and all products - ensuring mis-en-place is well stocked at all floor stations - following correct reporting procedures if faced with issues - delivering food and beverage orders of a consistently high standard and in a timely manner - practicing hilton grooming standards, including uniform dress code, cleanliness, and personal hygiene - complying with hotel security, fire regulations, and all health and safety legislation what are we looking for? the ideal candidate should: - be committed to delivering high levels of customer service - be flexible to respond to various work situations - be capable of working independently or as part of a team additional ...
***the location for this position isbogota, colombia*** this is your chance to be part of the hilton cala architecture, design & construction team that delivers exceptional properties that delight our guests, reward our partners, and reflect the unique cultures of their geographical locations! as a senior manager of architecture on the cala ad&c; team reporting to the director of architecture, you will execute the architecture process across hilton's brand portfolio in the caribbean and latin america. how we will support you hilton is proud to support the mental and physical wellbeing of all team members so they can thrive personally and professionally in a diverse and inclusive environment, thanks to programs and benefits such as: - go hilton travel program: 110 nights of discounted travel with room rates as low as $40 usd/night - paid parental leave for eligible team members, including partners and adoptive parents - premium: one additional salary month paid semi-annually, 50% in june and 50% in december - paid time off (pto), including time to celebrate your birthday, wedding, and graduation at hilton, we believe every team member is a leader. we are committed to offering leadership development opportunities and programs through every step of a team member’s career journey and at every level, both in our hotels and across corporate. **available benefits may vary depending upon terms and conditions of employment and are subject to the terms and conditions of the plans. how you will make an impact your role is important and below are some of the fundamen...
A pbx agent accepts, delivers and responds to guest and management messages, enquiries and emergencies and uses their knowledge of the hotel facilities, services, and the local vicinity to quickly respond to the customer. what will i be doing? as a pbx agent you will accept, deliver and respond to guest and management messages, enquiries and emergencies using their knowledge of the hotel facilities, services, and the local vicinity to quickly respond to the customer. a pbx agent contributes to the first impressions of our guests and, therefore, must perform the following tasks to the highest standards: - achieve positive outcomes from guest queries in a timely and efficient manner - accept and deliver all messages correctly and promptly for both guests and management - ensure all wake up calls take place at the correct time - demonstrate knowledge of all hotel facilities and service and use up-selling techniques to promote these offerings when the appropriate - handle emergency calls immediately and relay comprehensive and accurate information, as required - demonstrate a high level of customer service at all times - comply with hotel security, fire regulations and all health and safety legislation - attend appropriate training courses, when required - demonstrate a knowledge of all hotel services, local attractions and landmarks in the hotel vicinity - follow company brand standards - assist other departments, as necessary what are we looking for? pbx agent serving hilton brands are always working on behalf of our guests and working with other team memb...
Job description - revenue manager (hot0bmtc) job number: hot0bmtc work location: hilton bogota corferias, avenida el dorado, calle 26 corfer, corferias 1629 job requirements as revenue manager, you are responsible for analyzing and presenting financial and demand-based data to assist the commercial and senior executive teams in making informed decisions about new business opportunities and market trends. this role reports directly to the director of revenue management. the primary goal is to support the commercial team by monitoring group and transient business thresholds within specific forecast periods to achieve measurable improvements in demand and availability. you will also analyze the impact of short-term decisions on occupancy, average rate, and room profit. what will i be doing? - manage and lead the reservations team in daily operations. - ensure accurate data collection and analysis to identify opportunities and mitigate risks. - conduct critical analysis of strategies, room statistics, and demand factors. - prepare and monitor market segment outlooks, comparing actual results against forecasts. - complete and analyze month-end reports. - assist in developing, monitoring, and adjusting sales and pricing strategies. - identify risks and opportunities related to room and guest availability for weekly meetings. - ensure team members are knowledgeable about relevant processes, policies, and promotions. - manage team performance in compliance with company policies. - recruit, train, and develop the reservations team. what are we looking for? ...
A concierge serves as a key point of contact for guests and vip guests throughout their stay at the hotel, providing information about the hotel and the local vicinity. what will i be doing? as a concierge, you will serve as a key contact for guests and vip guests, managing their inquiries and ensuring a memorable experience. your responsibilities include: - responding efficiently to guest inquiries - providing information, advice, and booking services for various requests such as city tours, theatre tickets, restaurants, doctors, and flights - processing and delivering messages for guests - handling guest luggage safely and delivering it promptly - staying current with hotel services, vip requests, and special events - ensuring orderliness and safety around the lobby and front door areas - supporting management during emergencies - projecting a professional and hospitable demeanor - maintaining a clean and safe working environment - adhering to policies when using front of house equipment and property management systems what are we looking for? ideal candidates will embody a positive attitude, excellent communication skills, and a commitment to high-quality customer service. other qualities include: - good grooming standards - flexibility in work situations - ability to work independently and as part of a team - knowledge of the local area preferred qualifications include prior experience as a concierge in a hotel setting. what will it be like to work for hilton? hilton is a leading global hospitality company, offering a range of accommodation...
Job description job number: general manager (hilton bogota corferias) (hot0bndz) work locations hilton bogota corferias, avenida el dorado, calle 26, corferias 1629 a general manager is responsible for managing the hotel executive team and overall hotel targets to deliver an excellent guest and member experience while managing profitability and guest satisfaction measures. what will i be doing? as a general manager, you are responsible for managing the hotel executive team and overall hotel targets to deliver an excellent guest and member experience. you will also manage profitability and guest satisfaction measures. specifically, your responsibilities include: - managing ongoing profitability of the hotel, ensuring revenue and guest satisfaction targets are met and exceeded - leading all key property issues including capital projects, customer service, and refurbishment - making decisions in the best interest of the hotels and hilton - delivering achievable hotel budgets and setting strategic goals - providing effective leadership to hotel team members - leading business planning efforts - ensuring compliance with and exceeding hilton brand service standards - controlling costs and sourcing revenue opportunities - managing and developing the hotel executive team for career progression and succession planning - holding regular briefings and communication meetings with the hod team - responding to audits to ensure continuous improvement what are we looking for? a hilton general manager works on behalf of our guests and collaborates with team mem...
Job description job number: front desk agent junior (hot0bmn6) work location hilton cartagena laguito, av. almirante brion, cartagena position overview a junior front desk agent is responsible for greeting and registering guests, checking guests out, and ensuring an outstanding guest experience while maintaining hotel profitability. what will i be doing? as a junior front desk agent, your responsibilities include: - greeting guests, completing registration, inputting and retrieving information, confirming details, selecting rooms, coding electronic keys, promoting marketing programs, providing welcome packets, and guiding guests to their rooms. - assisting with check-out procedures, including accounting for rooms and services, handling payments, processing credit/debit cards, converting foreign currency, making change, and processing gift certificates. - demonstrating knowledge of hotel offerings, including room types, rates, packages, promotions, and local area information, and addressing guest questions. - using up-selling techniques to promote hotel services and maximize occupancy. - responding to guest inquiries and resolving issues promptly and courteously. - handling guest complaints, conducting research, and negotiating solutions for satisfaction. - receiving, relaying, and managing messages for guests. what are we looking for? hilton, founded in 1919, is a leader in the hospitality industry, committed to innovation, quality, and success. we seek candidates who demonstrate our core values: - hospitality: passion for delivering exceptiona...
A electromechanical technician is responsible for designing, building, installing, and servicing machinery, components, and tools to deliver an excellent guest and member experience. what will i be doing? as an electromechanical technician, you are responsible for designing, building, installing, and servicing machinery, components, and tools to deliver an excellent guest and member experience. you will also develop and test machinery, ensuring inspections meet company standards. specifically, you will be responsible for performing the following tasks to the highest standards: - develop, test, and troubleshoot machinery and equipment by applying knowledge of mechanical and electrical engineering technology - devise, fabricate, and assemble new or modified mechanical components or assemblies for products - set up and conduct tests of complete units and components - record test procedures and results, numerical and graphical data, and any recommendations - design, build, install, and service mechanical machinery, components, and tools - ensure quality inspections are carried out in line with company standards - build good relationships with internal and external customers - perform special projects and other responsibilities as assigned what are we looking for? an electromechanical technician serving hilton brands always works on behalf of our guests and collaborates with team members. to succeed in this role, you should demonstrate the following attitudes, behaviors, skills, and values: - positive attitude - good communication skills - commitment to delivering a high...
This service is set to disconnect automatically after {0} minutes of inactivity. your session will end in {1} minutes. click ok to reset the timer to {0} minutes. you have been signed out. this service is set to sign out after {0} minutes of inactivity. job description - bar waiter/ess (server) (hot0bn32) work locations hilton bogota, carrera 7 no. 72-41, bogota position overview a waiter/ess (server) is responsible for serving guests in a friendly, timely, and efficient manner to deliver an excellent guest and member experience while having extensive knowledge of menu offerings. what will i be doing? as a waiter/ess (server), you are responsible for: managing guest queries in a friendly, timely, and efficient manner serving alcoholic and non-alcoholic beverages in accordance with licensing and liquor regulations for residents and non-residents having extensive knowledge of the menu and all products ensuring mis-en-place is well stocked at all floor stations following correct reporting procedures if faced with issues delivering food and beverage orders of a consistently high standard and in a timely manner practicing hilton grooming standards, including uniform dress code, cleanliness, and personal hygiene complying with hotel security, fire regulations, and all health and safety legislation what are we looking for? the ideal candidate should: be committed to delivering high levels of customer service be flexible to respond to various work situations be capable of working independently or as part of a team additional advantageous qualities include: experience in food and be...
Job description - maintenance technician (hot0bnd1) job number: hot0bnd1 work location: hilton santa marta colombia, calle 90, santa marta a maintenance technician is responsible for painting, maintaining, and repairing surfaces of the building, furniture, rooms, and equipment throughout the hotel to ensure outstanding guest service and financial profitability. what will i be doing? as a maintenance technician, your responsibilities include: painting, maintaining, and repairing surfaces of building structures, rooms, furniture, and equipment. preparing and painting surfaces using various techniques and tools, including measuring, spackling, plastering, mixing paint, and applying with brushes, rollers, or spray guns. installing and repairing wall and ceiling coverings such as vinyl, fabric, and foil. maintaining and repairing caulked, grouted, wood, and masonry surfaces, including staining, varnishing, and lacquering. managing supply inventory related to maintenance tasks. performing other related functions as required. what are we looking for? hilton, founded in 1919, is a leader in the hospitality industry, known for innovation, quality, and success. we seek team members who demonstrate our core values: hospitality: passion for delivering exceptional guest experiences. integrity: doing the right thing at all times. leadership: leading in our industry and communities. teamwork: collaborating effectively with others. ownership: taking responsibility for actions and decisions. now: operating with urgency and discipline. additionally, we value attributes such as: quality produ...
A waiter/ess (server) is responsible for serving guests in a friendly, timely, and efficient manner to deliver an excellent guest and member experience while having extensive knowledge of menu offerings. what will i be doing? as a waiter/ess (server), you are responsible for serving guests in a friendly, timely, and efficient manner to deliver an excellent guest and member experience. you will also be required to have extensive knowledge of menu offerings. specifically, you will perform the following tasks to the highest standards: manage guest queries in a friendly, timely, and efficient manner. serve alcoholic and non-alcoholic beverages in accordance with licensing and liquor regulations for residents and non-residents. ensure comprehensive knowledge of the menu and all products. maintain well-stocked mise-en-place at all floor stations. follow correct reporting procedures if faced with issues. ensure food and beverage orders meet quality standards and are delivered promptly. practice hilton grooming standards, including uniform dress code, cleanliness, and personal hygiene. comply with hotel security, fire regulations, and all health and safety legislation. what are we looking for? a waiter/ess (server) representing hilton brands works on behalf of our guests and collaborates with team members. to succeed, you should embody the following attitudes, behaviors, skills, and values: positive attitude good communication skills commitment to delivering high levels of customer service excellent grooming standards flexibility to adapt to various work situations ability to work ...
Job description job number: general manager (hilton bogota corferias) (hot0bndz) work locations hilton bogota corferias, avenida el dorado, calle 26, corferias 1629 a general manager is responsible for managing the hotel executive team and overall hotel targets to deliver an excellent guest and member experience while managing profitability and guest satisfaction measures. what will i be doing? as a general manager, you are responsible for managing the hotel executive team and overall hotel targets to deliver an excellent guest and member experience. you will also manage profitability and guest satisfaction measures. specifically, your responsibilities include: managing ongoing profitability of the hotel, ensuring revenue and guest satisfaction targets are met and exceeded leading all key property issues including capital projects, customer service, and refurbishment making decisions in the best interest of the hotels and hilton delivering achievable hotel budgets and setting strategic goals providing effective leadership to hotel team members leading business planning efforts ensuring compliance with and exceeding hilton brand service standards controlling costs and sourcing revenue opportunities managing and developing the hotel executive team for career progression and succession planning holding regular briefings and communication meetings with the hod team responding to audits to ensure continuous improvement what are we looking for? a hilton general manager works on behalf of our guests and collaborates with team members. to succeed in this role, you should demonstrat...
Job description - electromechanical technician (hot0bn3y) job number: hot0bn3y work location: hilton bogota corferias, avenida el dorado, calle 26 corfer, corferias 1629 an electromechanical technician is responsible for designing, building, installing, and servicing machinery, components, and tools to deliver an excellent guest and member experience. what will i be doing? as an electromechanical technician, you will be responsible for: developing, testing, and troubleshooting machinery and equipment by applying knowledge of mechanical and electrical engineering technology. devising, fabricating, and assembling new or modified mechanical components or assemblies for products. setting up and conducting tests of complete units and components. recording test procedures and results, including numerical and graphical data, and providing recommendations. designing, building, installing, and servicing mechanical machinery, components, and tools. ensuring quality inspections are carried out in line with company standards. building and maintaining good relationships with internal and external customers. performing special projects and other responsibilities as assigned. what are we looking for? a hilton electromechanical technician should: be committed to delivering a high level of customer service. have previous experience in a similar role. it would be advantageous if you demonstrate the following capabilities: flexibility to respond to a range of work situations. ability to work independently. what will it be like to work for hilton? hilton is a leading global hospitality company...
A electromechanical technician is responsible for designing, building, installing, and servicing machinery, components, and tools to deliver an excellent guest and member experience. what will i be doing? as an electromechanical technician, you are responsible for designing, building, installing, and servicing machinery, components, and tools to deliver an excellent guest and member experience. you will also develop and test machinery, ensuring inspections meet company standards. specifically, you will be responsible for performing the following tasks to the highest standards: develop, test, and troubleshoot machinery and equipment by applying knowledge of mechanical and electrical engineering technology devise, fabricate, and assemble new or modified mechanical components or assemblies for products set up and conduct tests of complete units and components record test procedures and results, numerical and graphical data, and any recommendations design, build, install, and service mechanical machinery, components, and tools ensure quality inspections are carried out in line with company standards build good relationships with internal and external customers perform special projects and other responsibilities as assigned what are we looking for? an electromechanical technician serving hilton brands always works on behalf of our guests and collaborates with team members. to succeed in this role, you should demonstrate the following attitudes, behaviors, skills, and values: positive attitude good communication skills commitment to delivering a high level of customer se...
Job description - revenue manager (hot0bmtc) job number: hot0bmtc work location: hilton bogota corferias, avenida el dorado, calle 26 corfer, corferias 1629 job requirements as revenue manager, you are responsible for analyzing and presenting financial and demand-based data to assist the commercial and senior executive teams in making informed decisions about new business opportunities and market trends. this role reports directly to the director of revenue management. the primary goal is to support the commercial team by monitoring group and transient business thresholds within specific forecast periods to achieve measurable improvements in demand and availability. you will also analyze the impact of short-term decisions on occupancy, average rate, and room profit. what will i be doing? manage and lead the reservations team in daily operations. ensure accurate data collection and analysis to identify opportunities and mitigate risks. conduct critical analysis of strategies, room statistics, and demand factors. prepare and monitor market segment outlooks, comparing actual results against forecasts. complete and analyze month-end reports. assist in developing, monitoring, and adjusting sales and pricing strategies. identify risks and opportunities related to room and guest availability for weekly meetings. ensure team members are knowledgeable about relevant processes, policies, and promotions. manage team performance in compliance with company policies. recruit, train, and develop the reservations team. what are we looking for? a hilton revenue manager works on behalf of ou...
Job description - revenue manager (hot0bmtc) job number: hot0bmtc work location: hilton bogota corferias, avenida el dorado, calle 26 corferias 1629 job requirements as revenue manager, you are responsible for analyzing and presenting financial and demand-based data to support the commercial team and senior executives in making informed decisions about new business opportunities and market trends. this role reports directly to the director of revenue management. the main purpose is to support the commercial team by monitoring group and transient business thresholds within a forecast timeframe to improve demand and availability, and to analyze the impact of short-term decisions on occupancy, average rate, and rooms profit. what will i be doing? manage and lead the reservations team in daily operations. ensure accurate data collection and analysis to identify opportunities and mitigate risks. provide analysis of strategies, room statistics, and demand factors. collaborate on market segment outlooks and monitor actual results versus forecasts daily. complete and analyze month-end reports. assist in developing, monitoring, and adjusting sales and pricing strategies. identify risks and opportunities related to room availability for meetings and guest rooms for presentation in weekly meetings. ensure team members are knowledgeable about relevant processes, policies, and promotions. manage reservation team performance in compliance with company policies. recruit, train, and develop the reservations team. what are we looking for? a hilton revenue manager should embody a positive at...
Job requirements as revenue manager, you are responsible for analyzing and presenting financial and demand-based data to assist the commercial team and senior executive team in making informed decisions about potential new business and market trends. this position reports directly to the director of revenue management. the primary goal is to support the commercial team by monitoring group and transient business thresholds within a specific forecast period to ensure measurable improvements in demand and availability. you will provide critical analysis of the impact of short-term decisions on occupancy, average rate, and rooms profit goals. what will i be doing? manage and lead the reservations team in daily operations. ensure accurate data collection and analysis to identify opportunities and mitigate risks. analyze strategies, room statistics, and demand factors critically. prepare and maintain a market segment outlook in collaboration with your leader, monitoring actual results against forecasts. complete and analyze month-end reports. contribute to developing, monitoring, and adjusting sales and pricing strategies. identify risks and opportunities related to room and guest room availability for weekly meetings. ensure team members are knowledgeable about relevant processes, policies, and promotions. manage reservation team performance in line with company policies. recruit, train, and develop reservations team members. what are we looking for? a revenue manager at hilton works to serve our guests and collaborate with team members. to succeed, you should embody the followi...
A junior front desk agent is responsible for greeting and registering guests, as well as checking guests out of the hotel, in our ongoing effort to deliver outstanding guest service and ensure financial profitability. what will i be doing? as a junior front desk agent, your responsibilities include: greeting guests, completing registration by inputting and retrieving information, confirming guest details and room rates, selecting rooms, coding electronic keys, promoting marketing programs, providing welcome packets, and guiding guests to their rooms. assisting guests with check-out processes, ensuring accurate billing, handling payments via the point-of-sale system, processing credit/debit cards, accepting various payment forms, converting foreign currency, making change, and processing gift certificates and cards. demonstrating thorough knowledge of hotel information, including room categories, rates, packages, promotions, and local area details, to answer guest inquiries. using up-selling techniques to promote hotel services and maximize room occupancy. responding promptly and courteously to guest inquiries and requests, resolving issues efficiently. handling guest complaints, conducting research, negotiating solutions, and ensuring guest satisfaction. receiving, inputting, retrieving, and relaying messages to guests. what are we looking for? since 1919, hilton has been a leader in the hospitality industry, known for innovation, quality, and success. we seek candidates who demonstrate our core values: hospitality – passionate about delivering exceptional guest experiences...
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