Job description - process developer - invoice to cash (man020682) process developer - invoice to cash - man020682 ready to shape the future of work? at genpact, we don’t just adapt to change—we drive it. ai and digital innovation are redefining industries, and we’re leading the charge. our ai gigafactory, an industry-first accelerator, scales advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. from large-scale models to agentic ai, our solutions address complex challenges. if you thrive in a fast-paced, tech-driven environment, love solving real-world problems, and want to shape the future, this is your moment. genpact (nyse: g) is a technology services and solutions company delivering lasting value for global enterprises. we leverage deep business knowledge, operational excellence, and cutting-edge solutions to help companies stay ahead. powered by curiosity, courage, and innovation, our teams implement data, technology, and ai to create tomorrow, today. learn more at genpact.com and on linkedin, x, youtube, and facebook. responsibilities: the credit & collections analyst should be responsible, skilled in microsoft office, resourceful in finding solutions, and fluent in english (spoken and written). strong logic and math skills are necessary for working with invoice histories of large clients, along with customer service and call handling experience. handle various customer inquiries via calls. make outbound calls to suspended customers with open accounts receivable. provide excellent service to internal and external ...
Job description - accounts receivable supervisor (man020798) accounts receivable supervisor - man020798 ready to shape the future of work? at genpact, we don’t just adapt to change—we drive it. ai and digital innovation are redefining industries, and we’re leading the charge. genpact’s ai gigafactory, our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. from large-scale models to agentic ai, our breakthrough solutions tackle companies’ most complex challenges. if you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that’s shaping the future, this is your moment. genpact (nyse: g) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. through our deep business knowledge, operational excellence, and cutting-edge solutions – we help companies across industries get ahead and stay ahead. powered by curiosity, courage, and innovation, our teams implement data, technology, and ai to create tomorrow, today. get to know us at genpact.com and on linkedin, x, youtube, and facebook. the role of accounts receivable supervisor involves managing the collections team to ensure timely collection of past due accounts. responsibilities include managing the collection process, developing client relationships, creating strategies for process improvement, coordinating with other departments, supervising staff, reporting on team progress, managing ac...
Transform the future of work with genpact as a process developer - invoice to cash at genpact, you will be at the forefront of driving change and innovation. our ai gigafactory is an industry-first accelerator that scales advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. genpact (nyse: g) is a technology services and solutions company delivering lasting value for global enterprises. we leverage deep business knowledge, operational excellence, and cutting-edge solutions to help companies stay ahead. key responsibilities: - develop and implement efficient processes to handle high volumes of invoices and customer inquiries via calls and emails. - make outbound calls to suspended customers with open accounts receivable, while providing excellent service to internal and external customers. - process invoice write-offs, respond to internal and external requests, and manage competing priorities. requirements: - education: degrees in accounting, finance, business, or related fields are preferred. - experience: minimum 1 year relevant work experience, with strong financial skills and intermediate proficiency in excel, word, and powerpoint. - high proficiency in english (verbal, email, listening), along with accuracy and attention to detail. - leadership in transformation—working at the forefront of ai, automation, and digital innovation. - impact-driven—driving change and solving business challenges. - career growth—hands-on experience, mentorship, and continuous learning. - collaborate with a global team of problem-sol...
**accounts receivable supervisor role overview** the accounts receivable supervisor plays a critical role in managing the collections team to ensure timely collection of past due accounts, shaping the future of work with genpact. main responsibilities: - managing the collection process to drive efficiency and effectiveness. - developing strong client relationships to foster trust and collaboration. - creating strategies for process improvement to optimize collections outcomes. - coordinating with other departments to ensure seamless communication and workflow. - supervising staff to promote teamwork, learning, and growth. - reporting on team progress to inform strategic decisions. - managing account changes and payment plans to minimize disruptions. - organizing workload to prioritize tasks and meet deadlines. - approving collection communications to maintain a professional tone. - referring accounts for credit holds or extrajudicial collection as needed. - assisting with difficult cases to resolve conflicts and improve outcomes. requirements:) - bachelor's degree in business administration, finance, accounting, or related field. - at least 3 to 5+ years of experience in collections operations. - experience in credit, billing, and cash application processes is highly valued. - proficiency in microsoft office, especially excel, word, and powerpoint. - strong analytical and reporting skills to inform data-driven decisions. - effective communication skills to build strong relationships with clients and colleagues. - mindset of transformation leadership, impact, and contin...
Ready to shape the future of work? at genpact, we don’t just adapt to change—we drive it. ai and digital innovation are redefining industries, and we’re leading the charge. genpact’s ai gigafactory, our industry-first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. from large-scale models to agentic ai, our breakthrough solutions address companies’ most complex challenges. if you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team shaping the future, this is your moment. genpact (nyse: g) is an advanced technology services and solutions company delivering lasting value for leading enterprises globally. through deep business knowledge, operational excellence, and cutting-edge solutions, we help companies stay ahead. powered by curiosity, courage, and innovation, our teams implement data, technology, and ai to create tomorrow, today. learn more at genpact.com and on social media platforms. role: accounts receivable supervisor as an accounts receivable supervisor, you will manage the collections team to ensure effective follow-up on past due accounts to guarantee payments. responsibilities: manage the entire collection process performed by the collections team. develop and maintain effective relationships with client stakeholders, providing performance updates, process improvements, and responding to client requests. create new strategies to improve the collection process. coordinate meetings with other teams within acc...
Ready to shape the future of work? at genpact, we don’t just adapt to change—we drive it. ai and digital innovation are redefining industries, and we’re leading the charge. genpact’s ai gigafactory, our industry-first accelerator, exemplifies how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. from large-scale models to agentic ai, our breakthrough solutions address companies’ most complex challenges. if you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team shaping the future, this is your moment. genpact (nyse: g) is an advanced technology services and solutions company delivering lasting value for leading enterprises worldwide. through our deep business knowledge, operational excellence, and innovative solutions, we help companies across industries stay ahead. powered by curiosity, courage, and innovation, our teams implement data, technology, and ai to create tomorrow, today. learn more at genpact.com and on linkedin, x, youtube, and facebook. responsibilities: the credit & collections analyst must be responsible, skilled in microsoft office, resourceful in finding solutions, and possess high-level spoken and written english skills. logical and mathematical skills are essential for working with invoice histories of large clients. experience in customer service and call handling is required. handle various calls regarding general customer inquiries. make outbound calls to suspended customers with open accounts receivable. provide excell...
Job description are you ready to drive change and shape the future of work? genpact is a global enterprise that's leading the charge in ai and digital innovation. we're redefining industries and scaling advanced technology solutions to help companies work smarter, grow faster, and transform at scale. our breakthrough solutions address complex challenges and provide real-world problem-solving opportunities. if you thrive in a fast-moving, tech-driven environment and love solving meaningful business challenges, this is your moment. responsibilities: - the ideal candidate will be responsible for handling various customer inquiries, making outbound calls to suspended customers with open accounts receivable, and providing excellent customer service to internal and external parties. - they will also process a high volume of invoice write-offs and respond via email to internal and external customer requests. requirements: - a minimum of 1-year relevant work experience and a degree in accounting, finance, business, or a related field are required. - intermediate skills in excel, word, and powerpoint are essential. - excellent english skills: verbal, written, and listening are necessary for success in this role. join us and be part of a team shaping the future of work....
Job overview at genpact, we're driving the future of work by harnessing the power of ai and digital innovation. our industry-first accelerator, the ai gigafactory, is scaling advanced technology solutions to help global enterprises transform at scale. we're shaping the future with breakthrough solutions addressing companies' most complex challenges. if you thrive in a fast-paced tech environment and love solving real-world problems, this is your moment. responsibilities: key accountabilities: - assume responsibility for handling customer inquiries and resolving issues efficiently. - make outbound calls to suspended customers with open accounts receivable. - provide exceptional customer service to internal and external parties. - process high volumes of invoice write-offs accurately. - respond promptly to email requests from internal and external customers. accountability metrics: - customer satisfaction ratings - resolution rate of customer inquiries - accuracy of invoice write-offs - timely response rates to customer emails requirements: education and experience: - relevant degree in accounting, finance, business, or related field (preferred) - minimum 1-year experience in a similar role - demonstrated financial skills and knowledge - intermediate skills in excel, word, and powerpoint - excellent verbal, written, and listening english skills personal qualities: - ability to manage competing priorities effectively - accurate and detail-oriented - logical and mathematical skills for analyzing large client data why choose genpact? benefits: - be part of a cutti...
Transform the future of work at genpact, we're not just adapting to change – we're driving it. our ai gigafactory is an industry-first accelerator that scales advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. from large-scale models to agentic ai, our breakthrough solutions address companies' most complex challenges. if you thrive in a fast-moving, tech-driven environment and love solving real-world problems, this is your moment. genpact is an advanced technology services and solutions company delivering lasting value for leading enterprises globally. through deep business knowledge, operational excellence, and cutting-edge solutions, we help companies stay ahead. role: accounts receivable supervisor as an accounts receivable supervisor, you will manage the collections team to ensure effective follow-up on past due accounts to guarantee payments. key responsibilities: 1. manage the entire collection process performed by the collections team, ensuring timely follow-up on past due accounts. 2. develop and maintain effective relationships with client stakeholders, providing regular performance updates, process improvements, and responding to client requests. 3. create new strategies to improve the collection process, maximizing efficiency and minimizing losses. 4. coordinate meetings with other teams within accounts receivables, such as credit and cash application staff, to enhance collection efforts. 5. ensure staff meet production goals, comply with standards, and perform essential collection functions daily. 6...
Ready to shape the future of work? at genpact, we don’t just adapt to change—we drive it. ai and digital innovation are redefining industries, and we’re leading the charge. genpact’s ai gigafactory, our industry-first accelerator, is an example of howwe’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. from large-scale models to agentic ai, our breakthrough solutions tackle companies’ most complex challenges. if you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that’s shaping the future, this is your moment. genpact (nyse: g) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. through our deep business knowledge, operational excellence, and cutting-edge solutions – we help companies across industries get ahead and stay ahead. powered by curiosity, courage, and innovation, our teams implementdata, technology, and ai to create tomorrow, today. get to know us at genpact.com and on linkedin, x, youtube, and facebook. ------------- inviting applications for the role of senior manager, f&a sr. manager bogota we are looking for someonewhose objective is to support management from an operational, analytical and tactical standpoint, by handling stakeholder requests, solving team's questions, auditing and controlling different activities from colleagues on the operations floor, along with running reports, maintainingfiles and leading continuous improvement initiatives. responsibiliti...
Ready to shape the future of work?_ **_ _** - at genpact, we don’t just adapt to change—we drive it. ai and digital innovation are redefining industries, and we’re leading the charge. genpact’s ai gigafactory, our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. from large-scale models to agentic ai, our breakthrough solutions tackle companies’ most complex challenges. if you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that’s shaping the future, this is your moment._ **_ _** **_ _** - responsabilities:_ **_ _** - he credit & collections analyst must be a responsible person with great skills in microsoft, a selfresourceful person who looks for solutions with the knowledge acquired and has a high level of spoken and written english, you must have logic and math skills to work with invoice histories of large clients, experience in customer service and calls handling._ **_ _** **_ _** - **_take different type of calls regarding general customer inquiries._** **_ _** - **_make outbound calls to suspended customers with open ar in their accounts._** **_ _** - **_provide excellent customer service to internal and external parties._** **_ _** - **_process high volume of invoice write offs._** **_ _** **_ _** **_ _** - requirements:_ **_ _** - education: majors in accounting, finance, business, or related fields are preferred_ **_ _** - experience:_ **_ _...
Ready to shape the future of work?_ **_ _** **_ _** - responsibilities:_ **_ _** - _the collection supervisors will manage the whole collection process performed by the collections team._ **_ _** - develop and maintain effective relationship with client stakeholders - providing performance updates, process improvements, responding to client request, etc. - creates new strategies to improve the collection process_ **_ _** **_ _** - _ensures the staff is meeting production goals, complying with company standards and perform the essential functions of their position as collectors daily._ **_ _** - _creates reports showing the progress of the team’s efforts to collect debts and present them to internal customer during weekly meetings._ **_ _** - _supervises and coordinates activities of collectors that involve account changes and payment plans to guarantee the payment of past-due balances from customers._ **_ _** - _organize collection workload according to each collector´s experience, as part of the collection strategy._ **_ _** - approve form letters to be used in collection attempts, especially for those customers - refer debt accounts to our internal customer for credit hold or extrajudicial collection._ **_ _** - _assist subordinates with collection activities in difficult cases._ **_ _** - qualifications:_ **_ _** - _degree / college diploma in business administration, finance, accounting, or related fields/disciplines._ **_ _** - _at least 3 to 5 + years of experience in collections operations._ **_ _** - _experience on credit, ...
Ready to shape the future of work? at genpact, we don’t just adapt to change—we drive it. ai and digital innovation are redefining industries, and we’re leading the charge. genpact’s ai gigafactory, our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. from large-scale models to agentic ai, our breakthrough solutions tackle companies’ most complex challenges. if you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that’s shaping the future, this is your moment. genpact (nyse: g) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. through our deep business knowledge, operational excellence, and cutting-edge solutions – we help companies across industries get ahead and stay ahead. powered by curiosity, courage, and innovation, our teams implement data, technology, and ai to create tomorrow, today. get to know us at genpact.com and on linkedin, x, youtube, and facebook. responsabilities: he credit & collections analyst must be a responsible person with great skills in microsoft, a selfresourceful person who looks for solutions with the knowledge acquired and has a high level of spoken and written english, you must have logic and math skills to work with invoice histories of large clients, experience in customer service and calls handling. take different type of calls regarding general customer inquiries. make outbound ca...
Ready to shape the future of work? at genpact, we don’t just adapt to change—we drive it. ai and digital innovation are redefining industries, and we’re leading the charge. genpact’s ai gigafactory, our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. from large-scale models to agentic ai, our breakthrough solutions tackle companies’ most complex challenges. if you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that’s shaping the future, this is your moment. genpact (nyse: g) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. through our deep business knowledge, operational excellence, and cutting-edge solutions – we help companies across industries get ahead and stay ahead. powered by curiosity, courage, and innovation, our teams implement data, technology, and ai to create tomorrow, today. get to know us at genpact.com and on linkedin, x, youtube, and facebook. inviting applications for assistant manager, payroll operations specialist we are looking for a payroll operations specialist, whose objective is to support management from an operational, analytical, and tactical standpoint by handling stakeholder requests, solving team questions, auditing and controlling activities on the operations floor, along with running reports, maintaining files, and leading continuous improvement initiatives. responsibilities process and...
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